Smooth transaction. Christopher Austin was nice.

Great service from start to finish, excellent vehicles... Was driving out in New Vehicle within 3 hours.

Excellent service and courteous staff

Very professional and the service was excellent.

Harrison has done an outstanding job as my service representative.

The customer service here was excellent. They moved quick to get my maintenance done because I came in with my Granddaughter who is only 8 months old and very energetic. The service rep also offered ways to save money through current and future maintenance costs. Great place.

Manuel always go above and beyond with respect to customer service. Completely accommodates my hectic schedule with work, very helpful, courteous and easy to work with. Audi South Orlando has a true gem!

I had the pleasure of working with Anthony yesterday while leasing my Audi A6. Not only is the car amazing, my experience was wonderful. Anthony was very patient taking me on an extensive test drive and pointing out all of the wonderful safety features of this car. Unlike other car dealerships I did not fee crowded or rushed. He gave me and my husband plenty of time and space to discuss our options. He worked very hard to get me the bast deal and mad the whole experience fun and seamless. All in all this was probably the best car buying experience I have had!

great service by Chris G. at the sales department.

Great Service!

Mac at Audi South Orlando is AMAZING! I had a horrible situation where I had no car and needed one the very next day within my price point. I was incredibly stressed about needing something so soon but Mac quickly eased my mind. I told him my budget and things that were important to me and he picked out the PERFECT car for me and scheduled a test drive immediately. I typically get intimidated when car shopping but Mac was so friendly, knowledgeable and accommodating. If you go to this dealership I cannot recommend Mac enough!

Update: 11-20-2020 I have been to Audi South Orlando exclusively to service my previous Audi S4 and my current A6. Audi South Orlando has been excellent from all aspects. They are very professional and friendly and work with you to ensure you are not sitting around wasting time. I would highly recommend them to service your Audi. This was my first time at the service center and I was not completely satisfied. The waiting area and staff were courteous, however, it did take a long time to have someone help me, when they did, the process was easy and straight forward. I did however, have to wait just over 2 hours to have a tire on my car replaced. The dealership did wash the car as a courtesy and that took longer than actually getting the tire replaced. In addition when I got back home and verified the tire pressure on my car it was not set to the proper PSI, it was actually 10 PSI lower. I would expect the dealer to get this right especially since the sticker with the proper spec is on the car and I would think they could pull that information up on their computer system. I'm skeptical about using this service center in the future simply because something like tire pressure should be right all the time.

My Service advisor Christopher B one of a kind he's and exceptional person very patient with me and courtesy in what he does👍👍👍👍

Derek and staff were extremely helpful with the service of my axle replacement. Once I gave the go ahead with repairs to my 2013 A4, Derek ordered the necessary parts right away while dealing my extended warranty company. The technician took great care of my vehicle and installed all parts with care and my A4 runs smoother than when I purchased second hand. Danielle with guest experience, I believe, made sure I had a courtesy vehicle for the time my vehicle was in the shop. She made me feel at ease while giving me the keys to a beautiful 2020 Q3. Im very happy with my experience at Audi South Orlando!

My experience at this Audi dealership was amazing. The people were great! Harrison took care of all my issues. Definitely would recommend them for service. A+

I was satisfied with the service, and was very happy to be provided with a courtesy vehicle due the repair. I also have a comment related to the vehicle . I brought my vehicle in for service 2 days prior stating I saw an intermittent check engine light. It was also running very rough. This turned out to be a fouled plug (surprising failure at 26k mi.). I was surprised to see the check engine light on the next day. This turned out to be a failed damper motor. I would have expected there to be a log of failures such that the second failure would have been indicated. Again, I was happy with the service.

Audi South Orlando has an impeccable customer service that makes you feel welcome and safe. Victor is always nice and shows very good knowledge about what matters. Thank you for your great service !!

We felt very well taken care of from the moment we walked into the dealership. Mac was extremely knowledgeable and answered all our questions. We highly recommend Audi South Orlando!

Derrick took very good care of me. He explained everything to my satisfaction. I waited while my car was being serviced and enjoyed the Starbucks coffee. This is a very friendly facility.

Manny our service department rep! Was Excellent! 5 stars to him! Very nice and stayed after the shop to make sure we were taken Care of!

I have had my R8 serviced by Audi South Orlando since purchase, and they have never missed a step! I am 100% satisfied with every interaction I have had!

I have been dealing with Audi south Orlando for six years. They are always efficient, helpful and courteous. Kudos to Manny.

The sales and finance staff were highly professional and courteous. This dealership is better than your average car dealership in every way.

Always excellent service here via Josh and his great service team. Thank you!

Excessive fees, they do not care about the customers!

Excellent service experience and really friendly staff. Would absolutely recommend.

I had an amazing experience buying my Audi Q5 and the sales person Leonardo Santos help me to find the right car and best deal. I recommend at least a test drive in any Audi model.

My service advisor was Christopher and he was great to work with. He was very knowledgeable and polite.

My service advisor was Christopher and he was great to work with. He was very knowledgeable and polite.

Second Audi I have purchased from this dealership. Simply put, absolutely outstanding staff and customer service/support. The people writing the negative reviews about this place simply did not have the patience or credit to allow for a good experience. Kudos to Audi South!

The salesperson, Anthony, let me have a thorough test drive, including on the expressway. He was knowledgeable of the features and helped configure them during the test drive and after. He and the finance manager, Gabriel, were very friendly and didn't pressure me. In fact, they kept finding ways for me to save money. Overall, it was a great experience!

Manny as always is very professional and attentive to details.

Great experience without sight of seeing the car at all!! Neal Nicarry did a great job making this a clean and easy transition and I was very pleased.

Absolutely amazing dealership! My vehicle was not purchased at their dealership, but they still treated it like it was one of their own. Thank you and you won my business.

We are a first time car buyer at Audi South Orlando and Carlos and Chris made this a great experience. From a warm welcome by Carlos when I was simply walking through the lot on a hot afternoon and his forthcoming way of explaining new and used cars. Friendly and objective. We came back and Chris took us for test rides and conducted the entire buying process in a simple and professional way. Couldn’t have been better as an overall experience. Even now, having to come back with our new Q5 with some little stuff Carlos and Chris are there and care....

Amazing Service and buying experience. Gio and Mike were excellent. We almost bought the Tesla X - but changed our mind cause of the experience and customer service. Absolutely recommend Audi South Orlando.

I have had my R8 serviced at Audi South Orlando for the last 3 years and have received exceptional customer service and the technicians have been flawless!

Very efficient and professional

Everything great all the time I spent there, I like Johan he is so kind and cute... thanks 😊

Will Snyder has worked on my Audi's for the past decade and always does a professional job. Always friendly and makes a point to say hello, even when not assigned to my vehicle that day. Same with Doug Mosher, who has also worked on my vehicles over the years. Two fine gentlemen, knowledgeable and experts in their field.

My service advisor was off and another advisor took over provided me with exceptional customer service in resolving my car issue. Their management team who finalized my payment was very accommodating.

Excellent customer service, very understanding and accommodating.

Easiest car purchase ever. Salesperson was very knowledgable and professional. We were looking for quite sometime and he stuck with us and found our perfect car.

Just bought a new (used) vehicle this week. If you decide to purchase from this dealership, do yourself a favor and ask for Anthony Egbah as your sales representative. I had a little difficulty dealing with the financial department as I used an out of state bank to finance my car. Anthony worked tirelessly to make sure that the deal got done. He called and texted me after hours and even delivered the car to my home once everything was squared away. A trustworthy professional and someone who I will store in my phone for future reference if/when I decide to shop for cars again.

The service department was great. We drove to Orlando for our vacation and had a stone hit our windshield and put a large crack in it. Our home Audi dealership didn’t recommend trying to drive back home with the damaged windshield. They suggested contacting Audi South Orlando. Harrison from Audi South Orlando called me right back and got me on the schedule right away. They replaced the windshield on the same day as when I dropped it off and also provided me a rental car at no charge. Harrison and the entire staff where very professional and extremely accommodating. I highly recommend Audi South Orlando for service and I’m sure their sales staff is just as professional and accommodating.

Excellent communication and customer service!

I was on the fence about buying an R8 but half way home I came to my senses. The sales team worked all night, constructed a deal that was favorable and delivered my new R8 to my door. This is the type of dedication and delivery anyone should look for in a dealership. R8's sell themselves but these guys made sure my new car was in my drive way like amazon prime! I love this car!!!!

I had honed in on the perfect CPO Q5 online and found it at Audi South Orlando. From the very first phone conversation, Greg in sales was a true professional. I made my appointment with him and was excited to see the vehicle. The car's condition far exceeded my expectations. It was in MINT condition. Then dealing with David in finance was just as enjoyable, which is usually not what you experience at other car dealerships. I HIGHLY recommend Audi South Orlando, so you need to go see this dynamic duo (Greg and David) if you want to drive out in a beautiful Audi!

Quick, accurate and on time. Very pleasant at the service area.

Excellent Service, every employee is above and beyond in this location

Had my yearly maintenance on my Q7 at Audi South Orlando. Service manager, Manny, took care of our vehicle quickly, did a good inspection and called us when the vehicle was ready. Nice and efficient.

Exceptional service by Leo at Audi South, Orlando: Leo Santos is a wonderful sales person whom I did have the chance to work with. He was persistent and took time to follow up with me even though I was cheated into buying an Audi from Melbourne Audi with a different model I did not like. Leo took time and was persistent until the end of the satisfactory deal and gave me plenty of options and made sure that I left there with the Audi I wanted. Keep up your good work! Thank you so much Leo!

Leo was a great salesperson and took time and made sure everything was to the satisfaction of the customer. Please see Leo if you want an awesome experience!

Absolutely outstanding!!! Very detailed, professional, and courteous

Very professional and courteous when servicing my vehicle

Manny Camacho was very diligent and supportive to my requests, keeping me in the look at all times. The issue I see here is, despite all of his efforts to solve the reported problem, it has not been solved. I still can't get my mobile phone connected with MMI interface. That is frustrating but it seems to be an issue with Apple's operational system updating. If I were Audi USA, I would get in touch with Apple trying to find a solution - it is not Audi's fault, but it is impacting its products and, consequently, its costumers' confidence / satisfaction over the brand. As for Manny's service, I give a 10.

This is the best dealership I have ever dealt with Everyone friendly and knowledgeable especially my salesman Chris Gallagher No pressure sales and just the most pleasant experience in buying a car

Audi of South Orland showed me tbe upmost concern regarding what needed to be repaired in the most specific and direct way whereas they earned my trust from the beginning, no question!

Victor did a great job and I really found the technician's video very helpful. Thanks and I'll see you next year!

Came in (2019) asking about a used A4 they had, got aggressively pushed into leasing/purchasing a new S4 that was nearly double the price. I currently service my A4 here and it seems there is a pattern of overpaying for slow service. I consider myself a pretty reasonable guy, but an oil change (with an appointment) shouldn’t take 2.5-3 hours, especially when any shop in Orlando would do it for about half the price, and likely half the time. Regrettably considering doing service elsewhere from now.

I had my 2015 Audi A4 annual service for the second year. My advisor Derek Lemery thoroughly surveyed my car and explained to me what needed to be done and what was optional. He spent a lot of time explaining what would be the most advantage plan to minimize future maintenance cost. Finally he was able to discount my service charge. I received a complementary car wash. My car looked good and ran noticeably better. I will return again next year.

Austin was a great sales man, he explained everything I needed to know about my car. He took his time, it was the best experience I’ve had buying a car. Thank you

Leo greeted me and then listened as I shared my goals in searching for a new vehicle. No pressure to buy ever. From the first test drive visit through the return visit and subsequent purchase of my Q3; the entire experience was extremely satisfying. Professional, thorough and straightforward. I strongly recommend Audi South and of course; ask for Leo!

One of the friendliest and most welcoming car dealerships I’ve ever gone too! Love going to get my car serviced and the complimentary washes! Everyone is always so helpful and you never feel like they’re trying to get more money from you unlike most dealers!

As an out of town buyer looking for a late model pristine Audi TT, I had the good fortune of having Leonardo Santos pick up my call late on a Sunday afternoon at Audi of South Orlando. After just a few moments I realized he would be the guy who could help to make this happen. Leo immediately kicked into gear by taking extensive photos and humoring all of my detailed questions about condition. He facilitated the purchase process and even made sure that my new toy was loaded and on it's way to Wisconsin. I'd give Leo10 stars if I could.

Absolutely a wonderful from beginning to end experience. I have purchased various vehicles all my adult life and my AUDI experience is without a doubt the best car shopping and buying experience I've ever had. It began with an incredibly professional salesman, MAC, who was very informative, knowledgeable and helpful. Once I made my decision to purchase, the entire process was simply top notch and incredibly easy. I strongly recommend to anyone looking for a luxury vehicle to visit AUDI South Orlando and especially ask for Mac.

Prompt, professional, comfortable. It’s always a pleasure ti wait in your building

Most of the process was handled via email and text. We only spent 1.5 hrs on site which included a test drive. It was very efficient. Exactly what we needed based on our work schedules.

I'm going to need a lot of hand holding to learn all the new (to me) technology and you seem perfectly willing so far.

Working with South Orlando Audi was really a great experience; since I started working with Austin from day one until I got the car delivered by him the day I picked it up at the dealer; also by the time of closing the deal and paperwork Mr. William was really nice and professional about his work. Thanks to all at Audi.

Best service in the game. My service advisor Derek got me taken care of after my ac compressor went out! Chris and Shane are two amazing young men in the service department as well! Thank you so much for your quick turn around getting me my ac back!

Great service. Prompt and courteous. Victor was excellent.

Gregory was great and made the process easy and pleasant.

Working with Leonardo here was an easy and quick experience. From the moment I got to the dealership, he had the vehicles I was interested in ready to go. Throughout the experience, he showed great professionalism, and the car I left with was stellar. Highly recommend working with Leo, and going to Audi South Orlando.

My wife and I had an experience buying our certified pre owned car in Audi South Orlando. Austin Christopher did an amazing job in helping me to find the rigth unit for us, learn about it's features, and feel confident about the whole buying process. He helped us to get it done incredible fast, and enabled us to enjoy the whole process. With him we had the best experience ever purchasing a car.

We received fantastic service at Audi South Orlando! Greg, our sales rep was extremely professional and patient throughout the entire process. We never felt pressured or rushed ( even though we were the last ones at the dealer!). They are reasonable and are willing to go the extra mile to win your business!. We will be going back for all of our Q5 needs!

Audi South Orlando dealership provides excellent customer care and satisfaction and expedient service!!!

We always have a great experience with the Audi dealership. They even sent a really cool video detailing the repairs needed realtime.

Great service.

These guys did a great job getting to the root of the problem and assisting with Audi to get it covered under warranty. Both the dealership and the manufacturer did the right thing, and it makes a difference. This is my son's first car and this type of service will keep us in the family as we graduate up the line. Thank you!

Excellent, friendly service.

Great experience with the service crew! Victor, my service advisor was excellent and always helpful when I bring my car in for service. Jerry, the technician who worked on the car was excellent well and very thorough with the service perform. Great team!

Recently we purchased a new 2020 Audi A4, which is fantastic. The Audi Salesman Chris Gallagher was fantastic and up front with everything. He really went out of his way to make sure we understood and got everything we wanted. These guys are true professionals and the Audi service is amazing.

Had a great experience at Audi South Orlando! Everyone was very welcoming especially Gio. :)

I bought a car from them and I found out it’s missing the wheel lock and I called them they said they would check and call me back and never did.

Romin Renfro was exceptional and exceeded my expectations in every manner. He had a loaner for me before I ever even requested one, he took his time explaining everything in detail. I would recommend him to anyone as one of the most thourough individuals I have ever met in a service department.

I needed my car serviced for an oil change. I was greeted right away when I arrived and processed fairly quickly. My service advisor was friendly, efficient and professional. Was very surprised when I was told my first oil change was free. Will be going back again for service when it?s due. :) thanks Audi guys!

Great Service & Great Prices

Had a great experience from sales to financing! Leonardo Santos and David Wood made the experience exceptional!

Derek in the service department is a fantastic guy and very helpful.

These guys take care of me, its like Family...anytime I have an issue I can text Harrison and he responds immediately.

Great customer service!

As always, Audi service is impeccable. Manny's customer service, honesty, attention to detail, and empathy are priceless and I look forward to coming in each time. I feel so secure knowing that the Team at Audi South Orlando always have my back. They've made me an Audi-evangelist for life!

Very quick service at 7:30am. In and out with a loaner. Vehicle was ready within a few hours. Oil change and 10K checkup.

I received excellent service when purchasing a used car from AutoNation. The salesman was able to complete all my requests and have the car ready as promised. A great buying experience.

Great service , Derek was very helpful and attentive !

Appreciate their professionalism and transparency. Recommend Carlos P. and Gabriel E.

I traveled 700 miles to purchase a vehicle from Audi South Orlando. Not only was it the best price I could find while searching a 1,000 mile radius for the specific model and trim package, my sales representative, Mo Hind, was the most honest and upfront car salesman I have ever met. If I owned this dealership, I would be taking steps to transition Mo into general manager at the very least.

I traveled 700 miles to purchase a vehicle from Audi South Orlando. Not only was it the best price I could find while searching a 1,000 mile radius for the specific model and trim package, my sales representative, Mo Hind, was the most honest and upfront car salesman I have ever met. If I owned this dealership, I would be taking steps to transition Mo into general manager at the very least.

Excellent Service. The representative was very attentive and answer all questions. The representative explained various options to enhance the visit experience.

Always excellent service and very helpful and professional staff. They take the time to explain everything they need to and answer any questions. I would recommend them to anyone. I’ve had many Audis and we’ll always have one.

Derek my service advisor as always very knowledgeable, listens to any concerns I have and most importantly gives accurate updates on completion of work. Dealership is spotlessly clean and staff friendly.

Great Service. Our sales Jhon was great and helped us got the price we were looking for. The whole process went through super smoothly unlike Sutherlin Nissan.

I am a retuning customer and this is far best dealership that I’ve ever been to and have had no problems and would certainly recommend to anyone looking to be apart of the Audi family.

I typically will not take any of my cars to a dealer. I called around to several different shops, and honestly didn't feel comfortable with what was discussed at other facilities. I made a decision to go to Audi of Orlando. This facility is beautiful, and the customer attention is top notch. Chris was my service advisor, he was great at facilitating many tasks at once, his customer service skills are exceptional. I was treated with respect and professionalism, he made me feel as if I were his only, and most important client. My brakes were replaced quickly and most importantly , done right!. They will also perform a multi check inspect on your vehicle, and recommend other services as well, which I liked, at no additional cost. This is a five star business, if you have doubts or concerns about dealerships, that is understandable, but you can rest assured, I highly recommend this place to get your car serviced or repaired, especially if you own an Audi. I highly recommend Audi of Orlando.

My salesperson Leo from Brazil was amazing he worked real hard for us to get us the payment and interest rate we were looking for. Very professional and knowledgeable without the normal sales tactics from other dealers. He made us feel at home. Thank you Leo The rest of the staff was also excellent like Gabriel the finance manager so thank you as well for a smooth closing experience. You have earned our respect and business for years to come.

Quick service at new dealership (moved from Miami to Orlando). Courteous representative and loaner vehicle provided.

Had a great experience coming into the dealer for a simple oil change and was treated extremely well by josh and Manny SA. Would highly recommend

Poor Service at the Audi of South Orlando. I'm writing this review based on the level of service I had with repairing my car with a issue that was never resolved with 7 visits and 4 repairs. I firmly believe that the service department does not know what they are doing with servicing Audi's. I believe this dealership should have done their research about the issue I was having with my Audi A4 instead of "shotgun attempts" at a repair and verify the issue is resolved BEFORE releasing the car back to the customer . If you have or considering buying a Audi from this dealership and getting service, I would strongly consider looking for service else where. 10/21/2020 Update: Service Manager calls to apology for the level of service. It would have been nice if he offered some form of appeasement to attempt to build up trust for my next service since I have already lost time, money, and miles on my car going to and from the dealerships for multiple visits on the SAME issue.

Best customer service experience for their service department. One of the main reasons I continue to do service with them.

The dealer has a nice facility. The staff is friendly.

From the time I drove up to the service dept, to the time I left, everyone was so pleasant and helpful. I recommend this Audi dealership over the rest!

Watch out these guys are good, I had some work done on my car, while there I looked at the new cars. the next thing I knew I was driving home in a new Audi. Chris Gallagher was an out standing sales advisor. Thanks Chris.

Audi South Orlando handled my Etron repair recently which involved a first time ever issue with the electrical system. The mechanics worked for weeks on the car and seemed to be teaching Audi in Ingolstadt about the system. I was kept informed by Harrison and his colleagues there and now I have the car back and it’s running great. Excellent service.

Audi South Orlando is great!! I brought my Q3 in for servicing and was treated like royalty. Victor was awesome and his attention to detail, impeccable. He made me feel like a valuable Audi owner. They did a great job on the brakes and when I picked “her” up she was spotless, inside and out! So a big thank you to the Techs as well! The dealership is beautiful too! Thank you again

Great service.

Poor Service at the Audi of South Orlando. I'm writing this review based on the level of service I had with repairing my car with an issue that was never resolved with 7 visits and 4 repairs. I firmly believe that the service department does not know what they are doing with servicing Audi's. I believe this dealership should have done their research about the issue I was having with my Audi A4 instead of "shotgun attempts" at a repair. If you have or considering buying an Audi from this dealership and getting service, I would strongly consider looking for service elsewhere.

Best service I ever had . I have two Mercedes Benz and I go to their service center very often . I had never had received this kind of welcome experience. I had to wait for a couple of hours at your center to get it done. Everyone I had an eye contact with wished me and asked me if I was taken care of . I was amazed to see that . Wonderful team with a great attitude... wish to see you more often ..

The Audi product speaks for itself. But the service department at Audi South Orlando is exceptional. I had a few minor problems with my car and they went above and beyond expectations to make sure all my problems were remedied. I do appreciate that they didn’t dismiss my concerns but solved them. Thank you to the service department and techs!

Went in for an oil change and a tire rotation but was surprised it took so long! I was offered a ride over to the mall or home and a very nice driver took me home and picked me up later. Way better than sitting at Audi for 3 hours! Manny is great to work with, makes sure I understand everything! Very happy with the service here!

Gio was great , he was extremely efficient, helped explain all the details of the car to a T. He was a pleasure to work with , answered all of our questions and when I needed something he responded promptly. We will definitely go back to Gio and I will recommend him to all my friends and family. I love my beautiful A4, thanks again Gio:)

Friendly staff & great customer service

Pricing needs to include the $998 dealer fee. The price you see is not the price you pay. We all understand that tax and tag are due, but don?t list a no haggle price without the dealer fee. Quality of cars are top notch.

always a great time getting my car serviced by some of the greatest techs like eric rivera tomas and will thanks again

Having your vehicle properly serviced and being valued as a customer means a lot in today’s world. I have had several negative experiences over the years owning different brands of cars. When we purchased our Audi it was, at the time, a large investment for us. To quote Colion Noir "Sometimes you pay a premium for an elevated experience". Nothing could be truer, but a brand doesn't necessarily equate to “an elevated experience”, it takes people, and Audi South has those individuals that have to date, made my Audi experience excellent.

Chris routinely provided excellent service with excellent balance. Greatly appreciate him and Audi South Orlando.

super service dept!! i received assistance from numerous employees from the service department, for a quick routine service and a recall...they kept me informed in 20-min increments and I was on my way home in record time. thanks audi south orlando!

Great experience, and Chris was extremely helpful!

Carlos was absolutely fantastic. He went to extra mile to deliver a great shopping experience.

the service representatives were courteous and very efficient. It took me less than 10 minutes to drop off my car, complete the request and drive away in my loaner vehicle.

Exceeds Expectations- every time! Thank you Audi South Orlando!

Friendly and courteous staff, efficient and expert service. Safety measures carried out. A satisfying experience!

Excellent Experience! They always take great care of you! True Concierge service!

By far the best dealership I have visited. My sales person Nicarry Neal was great to work with. He was helpful when my wife and I were shopping for a family SUV. Before the test drive, he took the time to go over all the features of the vehicle. He was very knowledgeable about the product during the test drive. Even though we did not buy a car from Audi South Orlando that day, the experience with Neal stayed with me for sometime. I made sure to tell him that if I was ever in the market for a new car, that I would come back. When my current dream car popped up at Audi South Orlando from a CarFax alert, I reached out to Neal to set up a test drive. Halfway through the test drive, I bought the car. It helped that it was my dream car but it was also the level of service I received each time I visited this dealership. I am a customer for life. Great products sell themselves. But add in people who love that product and love to see happy customers, makes it all that much better. Audi South Orlando is a step above excellence at its best. Bravo!

Service was fine but unfortunately major issue I had wasn’t fixed.

Yesterday I went to Audi South Orlando purchased my first “big girl” car. Gio—our dedicated sales person—answered all of my and my boyfriends questions completely. He was super informative about not just about Audi but all different makes/models. He helped us pick a plan that was right for us and walked us through every step of the way. The amazing service didn’t stop there. David—our finance manager was also super helpful in getting through the financing department. He was super friendly and knowledgeable due to his experience in the auto industry. Overall, my experience at Audi South Orlando was nothing short of amazing and I love my new car!!

Romin is the best at making sure the service of my car is perfect before returning it to me. I recommend anyone to work with Romin because he communicates and makes sure you are fully satisfied by the time it’s done. He deserves a promotion for his wonderful customer service skills.

All I can say is go and see Leo! He is just awesome, and with all his expertise helped me to decide and drive the beautiful A5s car home. Leo is the BEST in this business!

Great service and communication.

Friendly and attentive dealership. Time was was taken to explain what repairs were made.

I recently purchased an Audi and had a great experience. I usually dread the haggling and car buying process but James made my purchase a pleasant one. James went above and beyond to accommodate me. He was honest, personable and professional. I absolutely love my new/used Audi and would recommend James and Audi South Orlando to anyone I know. Thank you Audi,for a great car and thank you James for a great car buying experience.

It’s an absolute nightmare doing business with this location! It’s been almost 2 months I still have not received my tag. All I hear is excuses that they need to figure the paperwork out. Unless you click the prompt to buy a car.....no one answers the phone. Would definitely not recommend or do business with them again.

Derek my service advisor and Chris my technician are amazing. Audi never does bad but these two individuals go above and beyond. Brought my s5 for warranty repairs and I was out of town for business. Derek kept me informed and chris did a great job making sure my car was safe and they even cleaned it for me . Serious thanks guys for your awesome service.

If you want a 5 star experience at Audi of Orlando meet with Leonardo. Awesome awesome awesome! Look no further. Leo's expertise and kindness helped me decide to drive my first Audi car ever. A gentleman and a scholar! Thanks a million Leo!

We really enjoyed doing business with Audi South Orlando. Leo was very professional and an absolute pleasure to work with. He worked hard and found the vehicle we were looking for and a great deal. He got us the best price, beating other Audi dealerships. We would highly recommend Leo and the team at Audi South Orlando if you are in the market for a new car. I love my new Q3!

incompetent service , after a year and 4 visits we purchased our 2020 audi Q7 they still can make work my audi connect .. a device and service offered in our purchase deal, excuse over a excuse , now they leave me on my own and ask me to call myself audi usa to resolve the issue (?) , what kind of suggestion is that ?.. we will not buy another audi there , for this and many other problems , this was the third audi of my family purchased there !! Bad business policy if you ask me.

Just bought my third Audi from Austin Christopher at Audi South Orlando. I could not have asked for better service and professionalism. If you’re looking for an Audi go see Austin, he’s the Best!!!

We really enjoyed doing business with Audi South Orlando. James Byrnes was very professional and an absolute pleasure to work with. I would highly recommend James and the team at Audi South Orlando if you are in the market for a new car. And I love my new Q5!

Highly recommend Austin Christopher. He helped me get an excellent deal for new Q3. He honest and worked hard to get me the deal I wanted. Very happy with his service.

The 2 rear wheel speed sensors failed on my Audi with 13,000 miles on it. I was charged $1011 total to analyze and replace the sensors. The failure analysis cost was quoted at $181. I subsequently checked the internet and discovered that these sensors cost about $20 each. It didn't take hours to replace these and test drive the car. As far as I am concerned, this is a massive over-charge by the service department at Audi South Orlando.

Incredible service from Leonardo and William! Very patient and willing to give the best deal possible!

Leo Santos was wonderful! Efficient, professional and very helpful.

Outstanding service provided by sales rep Jhon Linares Vasquez. Would definitely recommend this dealership and sales rep when considering purchasing an Audi. Thank you Audi South Orlando for working with me on a beautiful Q8 And the Costco Auto Buying Program!

Excellent service from the guys at S Orlando.. I called and spoke to Greg Bryson and he was a fantastic representative for the company. He is very courteous , friendly and professional and we got a deal done in very little time. Found the car, got the finance done and collected all the same day . Excellent experience all round and would highly recommend to anyone . Thanks again Greg

My experience at Audi has been incredible. Gio is the best! Never had such a trustworthy and caring salesman. Gio went above and beyond being patient with me as I came in and out of Audi a couple days in a row and he always made time for me even though he was very busy. Gio personally touched up my Audi after it was detailed and worked hard to make sure that I was happy. All in all, this was an awesome experience because of Gio. Gio takes pride in his work and is very knowledgeable. I will only be buying cars with Gio in the future, as I plan on my next car being from audi too. Thank you Audi and Gio!

I had an awesome experience! My sales guy was very professional, patient and courteous. As an employee of the same company as him, he treated me no different from any other client. I love my new A4. Big thanks to Anthony Egbah!! Ask for him!

Excellent service,professional and courteous.

Everything was completed when I was told it would be.

Neal was fantastic. Great guy and easy to work with.

Chris is always a pleasure to work with. Excellent customer service skills. Had to spend way more than anticipated, but had nothing to do on how well Chris does his job.

Fun to drive will always get our car serviced at this location

So my first experience of owning an Audi and service from Audi South Orlando and so far both have been very good. It's nice to be greeted by your name on arrival and work with a dealership that's not looking to try and squeeze every dollar out of you. The customer service is excellent only reason they did not get 5 stars is I had to wait 25mins to be processed because " someone arrived early for their appointment" , but I was on time.

Wonderful customer service!

Very friendly staff, explained everything in detail.

Went in for my first service on my RS3.. I interacted with Romin with the service team and Zach with the parts team (got some new floor mats). Greatest experience I’ve ever had at a dealership thanks to Romin and Zach (sorry if I’m misspelling your name Zack(h)) and the service I received will keep me coming back along with ensuring my next vehicle purchase is at Audi of South Orlando.

The central vents in my 2019 A6 are not blowing enough cool air. Few months ago service advisor told me the blower motor is seizing and it was ordered. When I took the car back to replace part, i was told everything is fine. The car has dual AC and it is normal. I had an A7 before and it had dual AC, but AC was cold. The service advisor bluntly said he is just telling me what Audi has said.

Harrison communicated well. He was prompt and explained the service repaid well.

I'm a first time Audi customer and I am thrilled with my new car and the experience at Audi South Orlando! Anthony Egbah went above and beyond to find an A5 with my ext/int preferences. He took great patience to explain and demo all the features. Anthony is a true professional! Richard Castro made a huge impact with the figures and made the deal happen!! Thank you both for making this a great experience!

Salesman Gio and Anthony were beyond excellent. No pressure to buy, highest quality vehicles. Highly recommend!!

My service agent, Harrison, does a great job. The job was done efficiency and correctly.

Harrison was very professional and courteous. He answered all of my questions. I appreciated his demeanor.

Service car somewhere else. Unprofessional.

Great experience, Leonardo and David were very professional and no pressure to buy, I had a lot of questions and no intentions of buying an suv only seeing it twice in person. Being a loyal Audi owner I took advantage of the rebate and am very pleased with the suv. The buying process was so smooth, best service to date. Definitely stop by, meet the staff and checkout there showroom, you might find what you’re looking for.

I had a great experience at the dealership. Ready to get a New Audi soon. They are sooo beautiful.

Unbelievable service and customer care! Anthony and Gio were extremely attentive and found us the car we love. Our salesmen Anthony and Gio went above and beyond what wad expected, even in the late evening hours. Audi is a step above ALL car dealerships! Will be a loyal customer for life!

Amazing, above and beyond service! Here the customer is the star! Thank you, I am a customer for life. Our salesmen Anthony and Gio were outstanding, patient, and professional!

I felt I was being sold services that were not needed. Reps were nice enough but I don't trust their recommendations.

Amazing service as always. Thanks Victor and technicians.

Purchase of a 2019 Audi A4. We began our shopping negotiations online. After coming to a purchase agreement including a payoff of our current lease we went to pick up our new vehicle. To that point everything was perfect. An hour after delivery we received and email with the documents we signed and notice the lease payoff was not what we understood. After many conversations with the general manager he made and additional small concession which we appreciated. We let the situation go not wanting to hassle anymore but in the end we did not get the great deal we thought we we?re getting purchasing a 2019 leftover. In the future we will not be as trusting that all paper work is as discussed just because we felt comfortable at the time that the finance manager explained what we were signing was as we agreed to. Through out this process I will say the general manager was professional and courteous but our sales person and finance manager were slightly rude and defensive. I wouldn?t tell anyone to avoid this dealership but I?d recommend using high caution during the finance process.

Satisfied. Great place to buy a car. The staff were very knowledgeable of their car and I didn?t feel harrass.

poorly managed, I bought my first used car from here and It is useless. I will never recommend Audi south Orlando due to the fact that the car should not be breaking down into shambles in less then a month of having it. Extremely disappointed in this company's customer care.

Jhon was an excellent salesman very helpful and no pressure at all, the whole process was very smooth and painless... I highly recommend this dealership.

Very happy with my service experience at Audi South Orlando. Service advisor Jim Smeltzer was very professional and courteous. He thoroughly explained all work to be done and also detailed other service suggestions for a later date. I also appreciated that all staff members wore masks.

As always, greeted quickly. Processed with comfort and professionalism. Work done as described and the vehicle returned as scheduled.

I scheduled a service and was greeted by a friendly gentleman. They provided a Lyft ride at no cost to me as I needed to leave my car overnight and didn't have a ride home. Service was as expected, my car washed and delivered quickly when I returned.

Audi South Orlando has great service and was great to work with. Austin assisted me in finding the best deal for what I was looking for and I ended up with the exact car I came into the dealership for. Didn’t feel like I was being pushed into something and drove out happy.

Jhon was a great salesman and the whole buying process was so easy and painless, I highly recommend this dealership for a no hassle purchase...

I would recommend Audi South Orlando, but I did have a problem, when I called to make my appt, I requested a loan car and was turned down, and told basically, I was just getting an oil change. I should have been given the loan car because I was there longer than 3 hours, I was given a ride by Lyft, which is "okay", but not preferred. As a paying customer, I was not given the consideration by the phone operator that I as a Premier Audi Customer should have received. But once I got there, Victor did a fantastic job!!! Kudo's!!!! Because she aggravated me and I was upset coming in. Victor did a wonderful job. The phone operator needs more training.

Buen servicio y calidad,personal,atento,cortes,eficiente!!!

Anthony is sales awesome, the finance and accounting depart is not. They are not refunding or calling me back after numerous calls asking for them to call me and update me as to the status of my refund. I am very disappointed with how they are handling the process.

I went for check engine light issue and they told me few issues on the car, and they told me total repair cost about 3900.00 included new tire cost 1200.00. So, I didn't want tire and they claim fixed. After a few days, A/C issue, went back and they said fixed and charged me 370.00. A month later A/C had issue and went back, they told me 2900.00. I gave up and back home.

From check in to pick up they made the whole experience stress free. Their Lyft shuttle service was a great perk

Jim Smeltzer hands down has the best customer service in the Audi service department. He consistently kept me abreast of the details concerning my car. He is very cordial and personable. He goes above and beyond always!

This is our 2nd purchase from Audi South Orlando and Leo Santos was a pleasure to do business with. The entire team works together to get you what you want without unwanted pushiness. I traded in my 2010 Q7 (bought at Audi Orlando South) for a brand new 2020 Q7. Leo is extremely knowledgeable with all the vehicles and it’s competitors, combine that with his professionalism and patience and that takes away the stresses of purchasing a vehicle. He’s straight up, will offer the best price and not oversell you. I will continue to make Audi South my place of choice to service both my new Audi Q7 and my TT.

Great experience

My courtesy trip to the mall and back was a complete disaster. The ride over by "Lift" was a small unclean car but nice driver. My ride back never materialized. Three different "Lift" drivers were called none made it to me. They were driving in circles according to the tracking on my phone. I sat outside waiting for over an hour. Finally my service agent made the decision to send a driver in an Audi to rescue me. Thank goodness for service people who can think on their feet and take care of the customer as the Audi Dealership Management should be doing. As I sat there I saw several different courtesy cars by other dealerships come by and pick up their customers as Audi once did. I hope you will rectify this problem before my next service appointment. 5 stars to the service department for taking care of their people.

I purchased a 2017 Chevy Volt. The car was pristine. Chris Gallagher was terrific. My entire experience was awesome. 5 stars! Thank-you.

I was able to utilize their pick up and drop off valet service for my Audi’s 40k oil change. It was amazing! While I’m working from home and homeschooling, someone from the dealership was able to come pickup my vehicle and leave me with a loaner. They then took my vehicle the dealership for service. My service advisor kept in communication with me the entire time. I even received a video of my actual vehicle with the technician that serviced it and he went through each service that was performed and what would possibly be needed. When it was done, they return my vehicle and pick up the loaner. The convenience of it all and the exceptional service cannot be beat!

Great service! Very supportive and customer driven.

Excellent service

I recently purchased my second Audi but first at Audi S Orlando and had an excellent experience. Carlos took excellent care of me and was very patient and knowledgeable throughout the process. Carlos found out it was my anniversary and was incredibly gracious and sent us away with a great memory along with the amazing car. I highly recommend this dealership and would steer anyone there to go to Carlos if they need a new car.

good customer service , clean, fast,

The customer service at this dealership is above and beyond the call. Josh and Chris made the experience stress free and kept me informed throughout the process. I can't say enough about this dealership.

I won't recommend any person to come to this dealer in particular. I went there to know about the Q7 and witch trim would fit in our budget. The first complain is for the sales manager Adam Safdari he was rude,he told me that he was loosing his time with me because I had to answers my phone for a work call, second they never gave me any information related to the lease programs and incentives from the factory or corporation ,I think they should keep this person away from the clients, maybe doing other type of works like cutting the plants or cleaning the bathrooms

Harrison is awesome. He always works extra hard to make everything work out for the customer.

Entire process of servicing my car was the worst I’ve ever experienced. Do not service car here. Unprofessional dealership please take your Audi else where

I accidentally came in a day early and they were able to squeeze me in, and they even found an issue with my car before it became a bigger problem. I cannot recommend them enough.

Top-notch service as always. Manuel made every effort possible to make my experience the best possible. Couldn't have been better!

Amazing dealership

We went there on July 6 to try the Q3 the sales rep was attentive and was knowledgeable about the vehicle. Long story short we ended up buying two cars one new and one used. We left satisfied until all the problems started with the used cars. Less than 48 hours from buying the car I called the salesman because the car was drifting to the left an there was a vibration inside the car. I let him know abou this issues as fast as possible since I barely used the car in those 48 hours. He said that he will call me to schedule the appointment to verify this. I ended up calling him few days later since he did not called me back. I Ended scheduling my own appointment almost 3 weeks later. After that I had a called from the salesman telling me that they where not paying for that since it was wear and tear. I told him when I spoke with him the first time it was less than 48 hours from purchase how is the wear and tear possible. We had few conversations after that, I finally spoke we the manager he told me to bring the car and that they would verify the same. After 1 days they gave me a call back and the told me they did the alignment but the car still had a vibration and they said that it was one of the tires. Two days after this I got the call that the car was ready but because the difference in tire treads there was “some” wobble on the tires. I said I would try it, called the salesman asking if there was anything we could do since even though the tire and alignment done it still very uncomfortable to drive. Still have not received a response from them back. Horrible customer service experience after you buy a car with them. Well good news. I spoke with the GM and he help me fix the issue with the car. They took my car trough service and where diligent during all the process. Every manager or customer service representative where on point during that visit. I am pleased with the result. My opinion of them has turn 180.

Always have great experiences visiting Audi South Orlando's service department. I went in for a software update, and my service adviser, Derek, made sure I knew exactly what was going to happen and was comfortable waiting. He also let me know as soon as it was done. Jerry did the work quickly, so that I didn't even feel like I waited that long. Thanks again.

Friendly staff. Paul was very helpful showing us the car and taking us through the whole transaction. No pressure, one price, clear communication. Worked within our needs.

The maintenance service process was smooth. The process now includes a video assessment (sent to the customer) from the technician working on your care who explains the findings on the conditions of the care with the conditions that are good and those that need service/repair. I liked this very much since it's visual and easy to understand. Christopher Beracierto - my Service Advisor for this visit was great; he coordinated the communications of the car statuses. He was friendly, courteous and very professional. Andrew who handled the valet was quick and clear on the process and all the paperwork was ready. Neeko/Valet was also was quick and the paperwork was ready. The Audi of South Orlando has a great team.

Very fast in and out as we drove in from Ga. Austin Christopher did a fine job with our purchase. Thank you for a pleasant car buying experience.

great customer service, we were out of town buyers, in and out in a short amount of time. easy to deal with, Austin Christopher did an amazing job handling everything! 10/10 service

Drove in from Hampton Ga. 6hours. Austin Christopher took care of everything and got us out the door quickly. Super easy and very pleased with the service. Our used car was great and fairly priced. Thanks y’all!

We were trying to sell our vehicle and Neal was the one who reached out to us with the sale and was very helpful.. The transaction was quick and no snags.. Thank you!

I was very impressed with the level of attention and professionalism received from Leo Santos. He was courteous and extremely knowledgeable about the vehicle I ended up purchasing. He thoroughly answered all my questions and took the time to show me how to use the new features of my Audi Q5 while my daughter was in the back seat. I highly recommend Leo to be your sales associate!

Excellent attention by Gio Kobaidze.

Awesome 1st time experience 🤙🏼 Good location & great staff!

Excellent service and care as always. Thanks to Victor and the auto technicians!

It was amazing my visit to Audi South Orlando, Carlos was so professional and kind, he help us with everything, excellent attention. This is my favorite dealer.

Harrison made my visit to this location the best ever. Someone that’s very professional and great at his job. If I ever do stop at this location again to get my car looked at I will be asking for his again.

Great service as always. Manny was very professional. No complaints. Well done.

D’Mani was a great sales person along with his team. He was patient and thought of everything for us. Very happy with my purchase and over all service. Thank you for all your services.

I had a wonderful experience with the service provided by Audi South Orlando. My service advisor Harrison Lyons is always very polite and keep me informed. I highly recommend this dealership.

I went to do oil change with an older car and I ended up with a A3 2020, best service ever!🤩

I’m feeling a little deceived by Audi South Orlando. I traded in emu BMW 3351 xDrive and the manager originally offered $12K, then later said $13K was the best he could do. I told the manager I’d done the research and he could easily resell for $$20K. Oh no he said, they wouldn’t make much at all. Guess what, the car is now on the lot for sale at $20K. I caved in because I was purchasing an Audi from them. Lesson learned, don’t get pressured and go with your gut. I love the new Audi, but seeing this has damper the joy of owning a new car!!

The staff at the service department was great. They review with me what needed to be done to my car. We review what was necessary and what could wait untill the next service. Audi's services cost is on the higher side, but they treat you and your vehicle with class. The sales dept is very patient and dont rush you into to buy.

I scheduled an appointment the day before to see a car. The guy forgot that and went on vacation (that's what they said). When they called him to ask about me he was on the speaker (he didn't know) and said that he didn't care. When I asked if after seen my car (that I wanted to trade) they could give me a better offer because I had 3 better than them they just said to sell it to others. Very rude people, I walked out and went to another dealership.

I recently contacted Audi South regarding my end of lease on a TT. I was informed that Audi had a special incentive and would forgive my last three payments towards the lease or purchase of a new Audi. My salesperson, Mo Hind worked with me and was able to put together a deal that was more than I could have asked for. Forgiveness on my final four payments, and $2500 rebate towards a 2020 S3. No high pressure, no back and forth with F and I, what a pleasure to deal with.

Feeling deceived by @AudiSouthOrlando. I traded in my BMW 335i xdrive and they originally offered $12K and later said $13K was the best they could do. I shared with the manager the research I’d done and that he could easily resell for $20K. Oh no he said, they wouldn’t make much at all. I caved in because I was purchasing an Audi from them. Lesson learned, don’t get pressured and go with your gut. I love the new Audi, but seeing my BMW on the lot for sale at $20K has damper the joy of owning a new car!! Don’t fall for the corporate won’t let me offer anymore trick!! When I interact with be I look honesty and transparency. None was found this day.

Feeling deceived by @AudiSouthOrlando. I traded in my BMW 335i xdrive and they originally offered $12K and later said $13K was the best they could do. I shared with the manager the research I’d done and that he could easily resell for $20K. Oh no he said, they wouldn’t make much at all. I caved in because I was purchasing an Audi from them. Lesson learned, don’t get pressured and go with your gut. I love the new Audi, but seeing my BMW on the lot for sale at $20K has damper the joy of owning a new car!! Don’t fall for the corporate won’t let me offer anymore trick!! When I interact with people I look honesty and transparency. None was found this day.

I had leased a 2017 TT from this dealership and had it serviced there for three years. Excellent customer service. I recently terminated the lease and acquired a new S3. The process was very quick, professional, and for once I left a dealership believing that it was the best deal I ever made on a new car. The salesperson, Mo Hind and the Audi South staff did more than I could have asked for to make a great deal. I?m extremely happy with the purchase/lease.

They were very pushy and deceptive. I was buying a cheaper BMW for work. They lied about features the car had like keyless entry and Bluetooth. They hid a lot of things wrong with the car. They scrapped the tent off of the two drivers side windows so you didn’t notice when you got in for the test drive and left pealing tent on the rest. I FaceTimed with the sales man before I drove the hour and a half over there and asked him is there anything cosmetic wrong with the car. He said absolutely not. The car is in near perfect condition. I drive over... buttons are scratched off, pealing tent and scuffed up wheels.

On Monday July 27, my car Audi Q5 had a service at Audi dealership and Mr Manny attended me with excellent customer service. I was very please with his attention and courtesy.

I had brought my Audi A3 in for the last scheduled oil change before my lease was up in 3 months and drove out in a 2020 Audi. I had originally planned on returning the car at another Audi dealership that I had originally leased it from. I was curious to see what the 2020's looked liked and Mack Scott was the salesman that showed me around. Coincidently ,he was the person who I was already in contact with through the dealership's internet sales dept. Mac allowed me to drive 2 different models so I could see the difference. He was very knowledgeable and real nice guy with no pressure selling.... Like I said, I was planning to get my new Audi elsewhere but since I was there already I figured I'd see what they could do for me. I've leased about 9 cars before and this was one of the quickest lease deals finalized. I gave them my budget and they came back with an offer within 15 minutes and it was right at where I wanted it. No haggling back and forth which was a welcome change. The whole process was about 2 hours when usually 3-4 hours. Thank You Noah

The service that I received was really great! But be advised that several employees were not wearing masks or had them under their noses.

What a horrendous dealership! Extremely unprofessionally staff with deceptive sales practices! Stear clear and drive by this place if you are in the area!

Great staff and great service!

Recently purchased a car for our daughter. Hafid M. Hind (Mo) made the process easy. He is well informed on the Audi brand and cares about the choice you make. Typically we dread the car buying experience, but still with Mo and it will go smooth...

Even though I live closer to another Audi dealership, I prefer to drive 40 minutes to take my Audi in for service at the south Orlando Audi location. The Customer service is top notch and wouldn’t think of taking my car any other place. My service advisor always calls me back on the same day and always keeps me informed of my car’s status while being serviced.

I had a great car buying experience because of Leonardo santos. He held the car for till I was able to come in and made the process of buying the car hassle free I recommend going to Leo for all your used and new car buying needs

My son purchased a used vehicle from Audi of South Orlando and I have to say the experience was very positive. Our sales rep Anthony was awesome. He took the time to go over the vehicle and worked with us on the price. Probably one of the nicest sales reps out there. Thank Anthony!

Had a great experience with Geo Kobaidze in sales. He is extremely informative and patient .

I had the best experience ever at a car dealership!!! My salesman, James, was not only professional, knowledgeable, but kind!. James hooked me up with the car of my dreams and patiently taught me the car’s amazing technology!!! ...instead of the dreaded 5 hours to finally buy a car, Audi and James made the process painless and actually fun!!!..as for my Q5 hybrid, I am in Love. Thank you James!!!.

I have to say my buying experience was phenomenal, this was my 1st time buying from Audi South Orlando. I couldn’t be any happier with their service. I drove an hour and 40 minutes to get there but it was so worth it. Before coming Jhon my sales rep was very helpful in answering all my questions and concerns about my car of interest, he even provided extra pictures of the car for me to see. Jhon was honest and very transparent through the whole process. William financial mgr was kind and very helpful. I highly recommend Audi South Orlando. I definitely recommend this place for your vehicle purchasing needs.

Always a great experience!

The service from the service adviser was excellent Roman is a very excellent and detailed service adviser car was completed promptly and it seem like Managment has gotten better this year thank you Roman at Audi of south Orlando.

Excellent customer care and attention while providing friendly and expedient service!

We love our Audi Q7 which we purchased from Audi of South Orlando this past Saturday. We had ordered the car and due to the COVID virus the factory in Europe was shut down so our car arrived later than expected. Paul Kindberg, our sales person, kept us updated throughout the waiting period and at settlement was very knowledgeable in helping us set up everything. David Wood was our finance person and was excellent in answering all our questions during the lease process. This is the second Audi we have purchased from this dealership and would certainly consider doing it again.

Chris Gallagher was a great informative sales person

Had a great experience last week when I had my car serviced. They set up a loaner car for me and kept me up to date on their findings, via video text. I was super impressed with the entire team and look forward to my next service because they make it so easy! Thank You! JoAnn

As always everything was handled in a professional manner. Very happy customer! Romin Renfro was great as well!

as always the service is perfect and customer service amazing

Stop spending so much money on useless technology (i.e text message updates, video updates) and actually lower your labor rate to pay for actual repairs and not overhead expenses.

My husband and I had such an awful experience with another Audi dealership in the area, and the team at Audi South definitely turned everything around. We initially placed an order with the first dealership over a year ago. Upon trying to decide on an Audi exclusive color, said dealership was unable to even show us paint samples. We popped into Audi South, as they had a vehicle on their showroom with a color we were considering. We were approached by D'mani and once we told him why we were there, he took his time to show us the books of Audi exclusive colors our salesman told us did not exist. D'mani went out of his way to assist us, knowing we had ordered a vehicle elsewhere, and took his time explaining the process and our options. We took his business card, as we knew who any future purchases would be through, and headed out. Just days later (months after our order was initially placed), we learned our order had been entered incorrectly and it quickly turned into a nightmare, and we would have to start the process over. I called up D'mani to see if he would be able to help us, he was more than willing to do so and we proceeded to start our new order with Audi South. From factory delays to pandemic delays, we hit about every bump in the road you can imagine. D'mani did an excellent job of keeping us informed and never made us feel like a burden when we would check in. His manager, Sunil, was also very helpful and sympathetic to our situation and made sure we were taken care of. Finally, a little over a year after we had placed our initial order, we received the call we had been waiting for! D'mani made sure the car was absolutely perfect and the color we chose was even better than we had imagined! David took care of us on the financing side and was great to work with as well. After everything was signed and the car was officially ours, D'mani walked us through all of the vehicle's features and helped familiarize us with all of the technology. This was definitely a wild experience, but I cannot express how grateful my husband and I are to the team at Audi South. Dealerships need more salespeople like D'mani. D'mani could have easily written us off the first time we met, as we had already purchased a vehicle elsewhere. Instead, he took a good chunk out of his day to help us out. While our order ended up taking an insane amount longer due to the first dealership's error, I'm glad we ended up at Audi South.

The work was not completed on time as specified, but I had a loaner, so that was fine.

Great place and fantastic team. From the sales to the service Depts they all treated me and my vehicle as the only one in the place.

Excellent Customer Service! Few shout outs to: Bobby, who proudly served in the Military, BTW, thank you for your services to this great country, (reminds me of Santa) Harrison, who took charge of the service work needed and the Leader of this great Organization, GM Richard, who took time-out to make sure all work was done to our satisfaction . In my humble opinion, the best in the state. Now, with that said, The salesman who sold me the vehicle, Moe, he is still a work-in-progress LOL

The after purchase service is horrible. The sales contract was done wrong and a new one had to be brought to us for signature. We purchased The Audio Pure Protection Plan and when we called the 888 number to ask a question the recording says the call will be returned the next business day. IT DOESN’T get returned. Called the dealer explained it had been over three days and nobody from customer service called back. The sales person who took the call and message said a manager would call me back and they did not call back When you have service done they are constantly trying to sell you something. They recommended new tires when there was only 8,000 miles on the car....I will never buy another Audi. It is a Great riding car but it should be a lot more

Audi orlando is the best car dealer i have ever worked with in my life ! and I have worked with several. will never use anyone else again

For 6 years, I have trusted my Q7 with Audi South to service my vehicle. I can truly say, that I have never been disappointed. They are extremely knowledgeable, professional, friendly and the communication is impeccable. Not to mention, the facility is very inviting and clean and you are immediately greeted as soon as you enter the service area.

This was my first time utilizing Audi South. Very courteous and professional. Appointment time was exact and all was completed to my satisfaction.

Flawless. As promised and on time.

My experience at Audi South Orlando was great. The sales person Austin had everything ready to go from the beginning. The purchasing experience was quick and easy.

Service Advisor really took his time listening to all issues and concerns I had and got them looked at, plus explained everything very throughly

Great customer service, not only once you purchase a vehicle here they are the best, but after that process when you bring your Audi for service or for any questions, the service department is just the best ever. Victor Castro is my recommendation in the service department. He is the best, and in sales Gio is first class, finance department Richard and David are the experts!

The appointment was a successful. I was as always treated with the highest respect. I love doing business with the dealership

Once again, very pleased with our salesman, Gio! He made buying our daughters car a pleasant and easy process. He is knowledgeable, honest and helpful.

Very happy with my experience professional and knowledgeable about the Audi product.

My wife and I were buying our daughter her 1st car and James was our salesman. I bought it from out of town and he did a full FaceTime video for me and the car was exactly as he described it. I?ve purchased many used cars in my life, and this car by far was the cleanest, well taken care of car that I ever purchased..

I always have a great experience in Audi South Orlando. The place, and the people who work there is excellent. The service Advisors works hard to give the best of the best! Thank you Victor for helping us with the car.

I would have given the service department a 5 if all of their employees were wearing masks during an active Covid-19 outbreak. My service rep; Harrison, did do so and was very helpful. I would have asked for someone with a mask if he was not wearing one. Thanks Harrison...

The salesmen Mo was fantastic to work with very courteous, knowledgeable, professional. I will buy from this dealership anytime fantastic experience.i will recommend this dealership to friends and family.

Everybody was pleasnt and courteous. The place was clean. The service was done in a timely fashion.

Overall, it was a great experience. Greg Bryson was awesome!! He is a very personable guy who took the time to understand our situation, wants and needs. My husband and I went to the dealer the first day to compare the cars we like. He answered our questions and provided options for us. Greg was always available and provided quick, clear and understandable responses. We came back the next day because of the attention he provided to us. He was organized and professional. I would recommend him to anyone looking to buy a car at South Orlando Audi.

Audi of south Orlando is a class act. I came in for a basic pit stop and the staff was friendly and extremely professional. They always go out of there way to make you feel like family. Thank you to everyone at Audi of South Orlando.

Good experience . Clean and comfortable department. Updated nicely. Easy pick-up.

Amazing customer service. I bought my car here and since they've taken care of me.

My dream car (blue Audi A5) was sitting in the showroom floor when I walked in. Several hours later it was mine and I drove it home. The entire process from start to finish was easy. My sales person, Gio, was fantastic. The price was exactly what I was looking to pay and I got exactly what I wanted for my trade-in. My only knock against the process was meeting with the finance person after the deal was solidified, so I thought. They sold me on an Audi Care program that bumped my monthly payment up $100/month. I felt a little trapped and felt like I had to buy at least one of the packages he was pushing. So I bought the cheapest one. I still think Audi South Orlando is a great place to buy a car and I would recommend them. I would buy another car from them in the future.

Service was outstanding in every respect. Great outfit!

Mr Mac Scott had our desired car all prepped and cleaned for inspection. Wonderful condition as he had said. Very clean, low pressure dealership. We had a pleasant buying experience, felt valued, would recommend Audi South Orlando highly! Thank you!

Awesome sales person. Very knowledgeable and courteous

Derek was an exceptional service representative, He kept me informed regularly throughout the day and a half process.

Thank you Austin C. for the attention and the excellent service. Exceptional experience at Audi South Orlando!

Exceptional service! Austin C. provided excellent communication and patience. The entire process was a breeze thanks to his attention and service!

Great service from sales guys - highlight ?Mac? Scott service level, attention and focus on providing us a great experience. Congrats

Very professional and on time the facilities are clean and have everything you need

The short story: Quality service, efficient communication, and informative team who provide excellent product!!! The long story: I found this company online. Their website was really easy to navigate. I found all the information I needed regarding car history. I reached out via their portal and got an email the following day and started communication Mr. Micheal Collins and Mr. Adam Safdari. All my questions were answered efficiently and I secured the car the following day. I live out of town, and they agreed to delivered to me with tag and registration complete!!! So yes, This is the place to go for Quality service, efficient communication, and informative team who provide excellent product!!!

Excellent service no complaints what so ever Love it

great customer care, state of the art service system and a very clean environment

Great Service and look forward to coming back when my Audi needs it's next service.

Service Advisor Derek Lemery Was awesome! Service was nice !

Muy agradecidos con William Ortiz, Richard Castro y Carlos Polanco por su excelente atención y servicio, gracias a ellos solo los dueños de un A3 nuevo, los recomiendo ampliamente.

A great job making sure I was safe and healthy in the trying times!

Great customer service, knowledge, and professionalism displayed by Victor Chaves with Audi South Orlando. I look forward to requesting Victor for all future service requests.

Dealership was recommended by a coworker.. Enjoyed Bob?s greeting as I pulled into the service lane. I had a good experience with Romin. The only drawback was learning loaners aren?t provided for oil changes. My dealership up north provided loaners as desired.

Paul was my salesman and let me tell you, he made buying my first Audi experience wonderful!! He not only found the exact car I was looking for but he also delivered it to me so I didn’t have to drive over 2 hours away to get it. When I purchase my next Audi, I know exactly who to call! You will not be disappointed!!

Customer Service was excellent. Identified my issue, fixed it and gave my car a wash at the end in great time.

Chris who took care of my car is nice personality and explained what is really needed on the current service. However I asked more questions to him and he briefly explained. While car was in service a video was shared with me explaining what is being done. I really like this great job Audi South Orlando.

Paul was my salesman and let me tell you, he made my overall experience absolutely wonderful!! He answered the million and one questions I had, he always texted me back immediately and he was very professional! Paul not only found the exact car I was looking for but he also delivered the car to me so I didn?t have to drive 2 hours to get it. Overall he made buying a car like buying groceries, fast, simple, easy, and stress free! I will definitely be calling Paul again when I purchase my next Audi. Hands down best salesman I have ever dealt with! I will be recommending him to all my friends and family!!

Always a pleasant experience when visiting this dealer; the visit never too long. In view of COVID 19, there was enough wait space for social distancing.

Victor was amazing! Very helpful and informative! Facility is clean and everyone is welcoming.

Chris Beracierto and his team did a helluva job at servicing my Q5. Outstanding communication throughout and very accommodating with my atypical work schedule. Proved to be super helpful during normal interaction pertaining the servicing of the vehicle as well as exemplary willingness to go the extra mile with his costumers when it comes to any other subjects about the vehicle, no necessarily involving the repairs at hand. Definitely recommended!

My visit was very good. I always feel welcomed and the place is very clean. Manny is very courteous and has advised me well on what is necessary maintenance and what I can forgo for the time my car comes in for service.

I am extremely pleased with the prompt and superb customer service I received from Manny. As always, he did an outstanding job!

Chris Beracierto and his team did a helluva job at servicing my Q5. Outstanding communication throughout and very accommodating with my atypical work schedule. Proved to be super helpful during normal interaction pertaining the servicing of the vehicle as well as exemplary willingness to go the extra mile with his costumers when it comes to any other subjects about the vehicle, no necessarily involving the repairs at hand. Definitely recommended!

James provided exactly what I was looking for, I couldn't ask for a better service.

I called earlier in the day to see if they had room for an oil change and tire rotation. They happily booked me in at 3:00. Were very gracious and I was literally out of there by like 4:15. Effortless. Thank you, AutoNation for such great service

I had an issue with a flat tire, and since I was at work all day I appreciate the staff at Audi south Orlando, and especially Jim (my service advisor) taking the time to get this sorted out for me while I was busy. They were very fast with their service, provided several updates over the phone and very pleasant to deal with throughout. I would definitely recommend Jim and the staff at Audi south Orlando, and will be going to him for all of my needs while in the area on an extended business trip.

Great and fast service. I went there for a recall, and they did an excellent job getting me in and out no matter of time.

The salesman, Mac is a pleasure to work with!

Efficient and timely customer service. The workmanship looks excellent for the new running boards.

Excellent service. Couldn’t be happier!

My service advisor Chris Beracierto was excellent. He was very professional and courteous and kept me updated on the service every step of the way. he should be recognized for outstanding customer service

The service shop always does an excellent job. Jim is an excellent service provider. Andrew S. is an excellent greeter. Scott does an excellent job setting me up with a courtesy vehicle.

Did maintenance with tire rotation and balance and they didn?t even check the tire pressure Wasted my money

The excellent service from A-to-Z it always starts out with a friendly hello and ends with a friendlier see you later

Took my R8 in yesterday to have some work done. I was very pleased with the service received. Harrison was excellent, kept me well informed and was friendly, courteous and knowledgeable. Recommend them highly for anyone needing Audi service!

Chris, my service manager is awesome. Always pleasant, great follow up. A true professional who ensures his client is well taken care of.

Great dealership. Have been bringing my Audi A5 in for servicing for years. Great Service.

They provide excellent service and make you feel like a valued customer. They completed my service in less time than expected and the results were marvelous.

This was absolutely the best car buying experience ever. Anthony's professionalism and concern to find out my needs was key in choosing the car to take for a test drive. The test drive experience was absolutely wonderful and the Q5 drives spo smooth and silence that it gives you the experience you are in an airplane. I wish there were more Anthonys in the world. Thank you for a great experience. You sold me at the test drive. Bravo!

This was absolutely the best car buying experience ever. Anthony's professionalism and concern to find out my needs was key in choosing the car to take for a test drive. The test drive experience was absolutely wonderful and the Q5 drives spo smooth and silence that it gives you the experience you are in an airplane. I wish there were more Anthonys in the world. Thank you for a great experience. You sold me at the test drive. Bravo!

Nice people great to deal with. Car was as described.

Jim is great- wouldn?t get my car serviced anywhere else

outstanding customer service. Very pleased with the professionalism of the service department.

The experience was great. Carlos and Victor provided me and still provide me the best service I need with anything.

The area of service are excellent ! All are so nice in special Manny Camacho . He have the customer service always to get the best

Service department is top notch. I?m a customer for life.

Audi South Orlando’s staff are extremely knowledgeable, friendly & professional! Thank you, Jim!

Efficient, professional got the job done quickly Very impressed with my Service Manager Chris

I am very satisfied with the work, Manuel Camacho's service is great.

I am very satisfied with the work, Manuel Camacho's service is great.

Excellent service! Always in communication and no surprise charges or wasted services offered to drive up the price. I’m not saying I drive an Audi because of Chris B. in the service department but, well, maybe I am. He’s fantastic!

We have a low-mileage Q5 that required maintenance. I had a great service experience when I brought the car in last year and specifically asked for Victor to take care of our car. Victor is professional, knowledgeable, very meticulous describing recommended maintenance. The team diagnosed a water leak which was repaired. The brakes were done, oil change, etc. very satisfied with the way Audi South Orlando treats their customers, great maintenance. I trust our car to the dealership.

Im pleased to service my car every time they take care of you and your car like their own

service was exceptional and Roman took care of every issue in a short time

I brought my car in for Oil change Service due. I keep my car very clean. I ask the Service representative not to have it washed. They did. Ran it through a brush wash. Didn't towel it off. Left water on it. I hand was my car only. I was very upset. Took it home and washed it in my drive way. Perhaps this works for some but, not me.

Very professional staff on hand. Service advisor Derik was knowledgeable and helpful. Great experience.

Manny's customer service was excellent. The whole experience was great!

Quick in and out. Was told it would take 3 hours but I was out of there in 2 !

The dealership is nice. The sales folks are very nice and not pushy. The car I traded my Mercedes in on is beautiful. The only negative is the car I drove away in was not the car I thought I was buying. This was on my drive home from the dealership I noticed an option that wasn’t in the car I purchased vs the car I test drove. I called and was told the car I test drove sold 2 days prior. Was kind of bummed since to me it was a very nice selling feature. And I wasn’t initially told prior to the purchase that the car I test drove and thought I was purchasing was not in fact the car I purchased. There was also a 2k difference in price verses the one I purchased. Other than that the dealership is great.

The dealership is nice. The sales folks are very nice and not pushy. The car I traded my Mercedes in on is beautiful. The only negative is the car I drove away in was not the car I thought I was buying. This was on my drive home from the dealership I noticed an option that wasn?t in the car I purchased vs the car I test drove. I called and was told the car I test drove sold 2 days prior. Was kind of bummed since to me it was a very nice selling feature. And I wasn?t initially told prior to the purchase that the car I test drove and thought I was purchasing was not in fact the car I purchased. There was also a 2k difference in price verses the one I purchased. Other than that the dealership is great.

Christopher never fails to present excellent customer service.

Excellent once I arrived; serious misrepresentation by towing company on time of pickup; tow operators were great; all personnel interacted with were superb, josh, Harrison and parts guy.

This is the best AUDI dealership around, and Jim and their best representative. He not only gets you serviced in a timely manner, but he also give you honest advice on what repairs are recommended without trying to sell you anything additional. I have personally fired 3 other dealers as they tend to be all about the money and not the customer. South Orlando Audi is my home for life for my Q7 and A8. It’s the perfect place for anyone in Pursuit of prestige, luxury and customer service combined!

Great service, easy to work with, no sales pressure, a real pleasure to visit their showroom.

Good service. Friendly no hassle process. Nice experience for a dealership.

People are. Very friendly get results with questions

Great customer service by Harrison in the service department.

Made buying a car easy. Ask for Austin.

Purchased a new Audi A5 Cabriolet. We went in to have our car serviced and walked out with a new one instead. Our salesman Carlos was great! David in finance was great! They both made the process so easy.

Austin was most friendly, informative, thorough car sales professional I ever met. Sterling in Finance was very accommodating. After going to over 5 different dealerships in my search, they were the best! Love my Audi A5 Sportback!

I visited many Audi dealer near Tampa but none impressed me like Audi Orlando. Most important thing i liked about is there service and they focused more on building customer relationship which was great. I bought car at around 10PM but still they explained everything in detail. Would love to work with them in future.

No is a great salesman to work with. The overall experience was good.

From the moment I met with the salesperson, Paul, through the completion of the purchase it was a pleasurable and efficient experience. In fact, the vehicle had so much technology he offered to come to our house and sound time setting everything up. I have already referred others to Paul and Audi of south orlando. All have shared the same commentary.

After having our 2011 Prius totaled in a car crash, we desperately wanted to replace our Prius with another Prius. It was a grueling process trying to find another car by the time the rental was due back and we called over 10 different dealerships about 25+ different used Prius’ available. There was one used Prius at the Audi South Orlando/AutoNation that caught our eye. It was a 2014 Prius and had more features than ours did. Both Paul & Austin were a huge help. They were super patient, answered every single question we had (which was a lot) and were super kind during all of it. I would highly recommend purchasing a car from either Paul or Austin. David, the contract guy, was also super positive and gave us some good laughs. Also, they have an amazing hot chocolate/Starbucks coffee machine along with a very comfortable waiting area.

I had a great experience bringing my Audi in to have a noise in the front suspension evaluated. Manny the service advisor took his time to go out on the road with me so he could assess the noise and get a sense of what I was concerned about. He was very professional and communicated with me at each step of the repair letting me know what was being done and what the findings were. Additionally the process of getting a loaner vehicle for the day was very easy and quick. The problem with my car was found and fixed, it?s running great and the noise is gone. I am extremely pleased with the entire process and will definitely be taking my car back to Audi South Orlando for any future vehicle service and maintenance.

Mo was provided Excellent customer service. Very helpful in explaining and demonstrating new car attributes

they were a great assistance to us when our AudiQ5needed service we are from Canada greatly appreciated it

Best dealership I have ever dealt with! From the purchasing to service and repairs, this dealership is professional, knowledgeable, efficient, and courteous!

Great customer service and awesome attention to details.

Friendly staff from start to finish makes the experience an Absolute pleasure.

Service advisor Derek was a true pro helpful and detailed

Service here is always great!

I have only great experiences at this dealership. Their entire staff who I have seen or met with are unbelievable cordial and knowledgeable, especially Christopher and Austin, there are superb and unmatched; great personality and attitude.

Harrison went above and beyond to ensure my vehicle?s service was performed timely and right the first time. He kept me informed throughout and provide world class guest service! Harrison was extremely friendly, professional and attentive. Great experience!

excellent service and good relations with costumer .

excellent in every aspect showroom and service department extra clean.the people I dealt with were all very helpful and friendly

Great service, always polite and do a great job at communicating what needs to be serviced and how much it will cost

Professional and courteous but expensive. They found and fixed an electrical problem.

Thank Audi South of Orlando! I leased my first with Anthony E. and he took amazing care me. My mom was so impressed with how easy he made the whole process and she has leased way more cars than me. He was very professional, but fun - especially on the test drive! Anthony is very knowledgeable, and guided me well in making my final decision to lease my new coupe. I would highly recommend Audi of South Orlando to anyone looking for a new a car and a positive buying experience.

Anthony E at Audi of South Orlando made the leasing experience so easy and painless for me. He let me test drive the car and did not pressure me into anything while answering all of my questions as well as my mothers questions. I told him what my budget was and he made it work with out all the hassle of going back and forth. I love my new car and thank you Anthony E for making the experience so easy.

Service team were cheerful and accommodating beginning from the car entrance. Tim.... the service advisor brief us what is to be done and expected time the car will be ready. Great place with excellent personnel.

Battery not working twice that why the service changed th new one for me .They are very nice and understanding I?m very please with their service Thanks very much for taking care of my car

Very friendly and painless Process Me Mackenzie Scott was supper friendly and helpful

Great experience! Easiest car purchase I've ever done.

Advisor Roman was very helpful and ensured I was comfortable and handled the service visit well to get me in and out quickly.

Service advisor was professional and courteous. Facility was clean and pleasant. I was offered a loaner. Repairs were effective.

The salesman (Eddie) was helpful, knowledgeable and not at all pushy. The price on the website was lower than the price on the windshield and they honored the lower price without any hesitation. The finance manager (Sterling) was helpful in describing the add-on plans but not pushy at all and didn't try to steer me in one direction or the other. I would recommend them to anybody in the marker for an Audi.

This has been a very good visit. I always have a very good visit when I take my car in for service.

Wonderful experience ,Fair price ,excellent service

Clean, friendly, convenient access

Never buying a car in Orlando South Audi Dealer.They lies in papers.

Darren was fantastic. 10/10 would deal with him again! I also want to provide a shout out to Jim from the Service Department who has always been 10/10. This is my 3rd Audi through you guys, 4th if you include the one for my girlfriend. Great job again guys! I love the service, sales and am an Audi customer for life.

Chris was great! Service for a software recall update went flawlessly. Thanks!

Just visited with my A3 convertible for factory recalls - Jim took great care of getting me and my car all checked in for the service. He was very professional and thorough with the work review. Thanks Jim!

Great buying experience. Anthony and Carlos were great!

The dealership was amazing but Audi of America made decisions resulting in our order taking nine months to deliver. The dealership was great attempting to deliver our vehicle in a timely manner, but their hands were tied by decisions made at corporate levels.

Audi South Orlando should be your first choice when looking for a vehicle of any type. They have something for everyone, from sedans, family SUVs, sports cars and yes, even electrics. You will definitely feel welcomed by their staff the minute you walk through the doors of their awe-inspiring two story showroom. Speaking of showrooms, it doesn’t stop at the door. Audi South Orlando’s service center is so spotless, they showcase it for all to see. If they have that kind of integrity for their tools and floor, imagine how they’d care for your beauty. When you’re with Audi, you’re with family. I just throttled down on my 6th Audi with the new 2020 Q3. Take it from me, Audi South Orlando is the good family members you actually like to be with. Go in and see for yourself. It will be your last stop when choosing your next vehicle.

My service experience with Audi South Orlando has been the best experience ever. In fact as I'm typing this a manager approached me in the waiting room to make sure I was ok and to see if I needed anything such as coffee, bagels, etc.. Derek is my service manager. He is welcoming & knowledgeable. They treat the customers like royalty.

Great services, my service advisor was Roman, he was great! Highly recommended!

Excelente!! Muy bien trato!! son muy amables y sobre todo Profesionales!! Los recomiendo al 100%.. Nuestro vendedor Carlos Polaco es excelente!!

Jhon Linares Vasquez finish my purchase process in a very professional way. Great experience! Thank you for everything.

Mu bueno el vendedor carlos polaco,nos vendió 3 audi una Q7 y 2 A4 ,excelente trato y profecionalismo

I had a wonderful experience purchasing my first Audi. I highly recommend others to stop by and check it out. Great consumer service and timely customer service. B Hyppolite

Excellent experience. These people always try to do there very best. We would recommend to any of our friends.

Christopher was helpful and knowledgeable sharing information about what was involved in the 20k service and any fees associated with it.

After shopping and over analyzing the online market, I connected with a sales team that seemed to know what I needed more than I did. Carlos Piloncillo and Mike Jankoski helped me sort through what I liked versus what I loved and put me in a position where I can enjoy this great new car. I appreciate their insight, service and humoring me. My family has now purchased 4 Audi’s and we will keep going back.

Helpful, professional and timely. Just a few words detailing my experience.

made the buying process very smooth and easy!

My car was recalled for an airbag change. They proceeded to complete an inspection of the whole vehicle. I was give a quote for over $2,000, for things they supposedly found, the value of the car is only that. After leaving Audi and traveling home the front of my car wobbled as I excelerated. I drove home and it continued to wobble. My husband drove it the following day and it still continues to wobble. He called Audi who completely deny any wrong doing. But the car was working fine before we attended for the recall. Even if they had found these issues by them touching and moving things it has made it worse. I’m not happy and feel unsafe in my own vehicle. We can not afford the ridiculous quote or to even purchase a new car. The service I received in regards to shuttling us to the movies and picking us back us was great. I feel disappointed in attending a supposedly reputable company, and now my car feels unsafe and there is nothing I can do about it.

Jim Smeltzer was great and I strongly commend him. He's very approachable and he's always concerned about keeping you informed on car status. Moreover, he follows up by messaging and making calls to make sure you (customer) is happy.

very friendly and knowledgeable.

The only negative was the length of time it took to have minor service was long.

As always, I received superb service from our service advisor Roman as soon as I drove into the service area. Always greeted with a friendly smile and ready to assist immediately. The service I receive on my vehicle is always top notch. The turn around time of dropping my car off for service to picking it up is excellent. I wouldn't take my car to be serviced anywhere else.

Svc manager was gr8. Very helpful and great service. Was very knowledgeable

Quick and easy. A very polite staff. This was to fix the recalls on the car

The service advisor, Harrison Lyons was very friendly and efficient. He kept me up to date on the work being preformed on my Audi Q7.

Crooks. Brought Audi A4 in for check engine light and 75,000 checkup. They did the 75,000 mile service, then looked at the check engine light and called and said I needed $4,500 worth of repairs to my car. The maintenance on the vehicle was over $1,200. I would have refused the maintenance because I was not willing to put $4,500 into repairs to the vehicle. They should have read the diagnostics FIRST, then done the maintenance. They didn't look out for the best interest of the customer. Instead I paid for the maintenance, and took the car and am shopping a different dealership now to replace my A4. Will never recommend to family or friend. Beware.

Great experience! Love my new car!

Just purchased a CPO Q7. James Byrnes was very helpful; test drove the car Saturday, had a second look Sunday to fit car seats in the third row and purchased the car Monday! James was very knowledgeable about the car features and took time to listen to what we cared about in a new vehicle and personal preferences. After listening to us he shared with us what they had in inventory that matched and we found the perfect car. James did a great job after the sale helping set up all the smart features and car was detailed very nice. Appreciated the friendliness and attention we received from everyone there. Very happy with our purchase so far and kids are very happy in their new ride!

I love Audi and this Dealership is absolutely great! So excited about my new car and many thanks to James Byrnes and David Wood for being so professional and pleasant assisting me in my recent visit. 🙌

I brought my Audi in for a recall. It was fully explained what it was about. I had a question about a particular function and I left even more happy about my car of choice. Manny is our favorite representative for the upkeep of both our Audi's.

Excellent customer service. Our family?s favorite dealership.

My Service Advisor, Jim S.,was awesome!!! He always puts up with me and my crazy time schedule with patience and a smile!!! They take awesome care of me here!

This was my first time taking my car in for service at this location. I worked with James Smeltzer. James was very detailed in his explanation of the services to be performed and prioritizing when other services should be scheduled. The information and overall support were great. I enjoyed the experience, and have will have no issues returning when services are required.

My Service adviser was very helpful kept me informed every step of the way. Talked with him at 7am and meet him at 7pm . Did a great job

Worse service ever. In short they sold me a 2 service plan and only allowed me 8 months to get the 2 services. Whatever you do I would not recommend buying a car from Audi of South orlando and if you made that mistake I definitely wouldn't get my service there. If they treat a customer that purchased there most expensive car like crap, and use deception and lies to get your money, imagine what they will do to other car buyers of less expensive models.

I have submitted gap ins cancellation on 8/13/19; today is 11/6/19. Their policy states refund is to be issued within 10 weeks; I still don't have my check. nobody at the dealer is returning my calls. They are quick to sell you the car but as soon as you sign documents they absolutely don't care about you. I have bought a lot of cars over the years but this dealer by far is the worst! The finance manager Mr. Brown is absolutely incompetent; not only he let us walk out of the dealer with incomplete paperwork; he just sent it to us for signature a week later, he also didn't know what paperwork needed to be submitted for cancellation. I am a customer and incompetent employees are not my problem!

Straight forward service was as expected no issues or problems

I had a great experience working with Carlos in purchasing my new Audi A4. He was knowledgeable, patient and accommodating of our special requests. He even offered to come in on his day off to assist us. I will be happy to refer friends and family to Audi South Orlando and encourage them to work with Carlos.

Rude people. Most of the whole place seems same way. Incorrect info on the vehicle. Lied to about the vehicle. Lied to on the app process. And on top of that they seem to have a problem processing simple dealer paperwork correctly.

Romin Renfro and the service managerJosh addressed my situation for repair with urgency and concern. The situation is ongoing, but these guys seem to be doing whatever they can to help me resolve my issue.

Manny in the service department was great - Followed through on everything he said he would do in the time he committed. Excellent customer service.

Professional and friendly applies to all personnel we came in contact with.

As usual, this service team is friendly and efficient, checking me in and out quickly.

We had an excellent experience at Audi of South Orlando. Our salesman, Gio was respectful, helpful, and very informative. He went through each and every detail of the car and gave us all the information we needed. He even offered to come to my house to help me setup my garage remote access after I bought the car. Look no further than Audi of South Orlando

Staff very helpful, our salesman Anthony was fantastic

I was very pleased with the outstanding service and attention I was given by the staff and representative at Auto Nation Audi.

Service was great. Ken was very helpful. Service needed required a few hours and they arranged a shuttle ride to and from the closest movie/ shopping area. Ken kept me updated by texting me information regarding my vehicle.

A good experience. I have always had a good experience.

Polite , prompt and effective service by sell and service departments.

Excellent service all around, especially Derek.

Great service all the time

great experience buying a car for my daughter Paul was really helpful and proffesional getting this car for us, excellent service highly recommended

As always a visit to this dealer is very pleasant and I never feel pressure to do anything I didn't come for. Workmanship is outstanding and the price is fair and competitive.

Great service, Mr. Victor was very friendly and attentive.

Staff was knowledge about and found a way to save me some money.

My service representative Jim was the best. There were no loaner cars available when I took my car in, but he made sure I had one for the weekend. He always kept me aware of the status of my Q5. I was never left wondering what was going on. I could not be more satisfied with the service at Audi South Orlando.

Overall my service advisor Manny was exceptional. The work done was to my satisfaction. I have a little concern over the parts department as I feel that they seem to be disorganized. My initial order was never ordered. If I didn?t call for update it may have not be ordered. In addition once order came in parts stated it would be sent to paint that day. Two weeks later still not sent.

Audi South Orlando Sales and Service Departments are stellar! At my recent visit to the service department I explained two concerned both of which were carefully documented for the Service Technician to diagnose properly. My concerns were addressed professionally and explained to my complete satisfaction. I am now a super fan of Audi South Orlando. 😊

Outstanding service, well inform salesman and extremely patient to answer all the necessary questions.

Love our Audi's...Have the Q7 and now an A4...Big shout out to Austin who works so hard and makes sure you get the car you want!

Customer service is impeccable! Strongly recommend Audi South Orlando

I was very pleased with the service that was provided!

This is my 3rd car purchased at your store, each time I have received excellent customer service and feel that I have gotten the best deal possible, Gio is a wonderful sales representative, he doesn’t miss anything very detailed, he goes way above and beyond. I’ll be back when I’m ready to purchase my next vehicle, I have found a home .

It was a great experience and helped me with my car maintenance

Always a very good experience with Audi South Orlando. Their personal shuttle dropped me off and picked up on the day of my service. Manny, my service representative is always great, always very friendly and helpful!

Awesome dealership. D'mani Smith is the best salesman to work with... ask for him!

Very professional and helpful

Great experience buying a new car. They were very professional and what I liked the most the whole process was fast.

Excellent experience all around. Very professional

Need a car go see Austin!!! He makes it happend !!! No matter what's the situation..his going make his best to get it done like how he helped me out

Best car buying experience ever !!! So I normally do not write a review but Audi South Orlando was the best car buying experience I have ever had. From Neal and Gio (salespersons) to the finance manager David Woods. Neal was very helpful in finding the perfect vehicle in my price range and showing me every option possible. Gio worked side by side with Neal and he knew a lot about each vehicle. They did not rush me into buying a car like most dealers and they made my experience worthwhile. Also I did not sit at the dealership all day like you would in most places. I walked in looked around, picked my car and they ran my credit and came right back with the numbers. I then went home to get a ride back and when i came back all I had to do was sign and then Neal went over everything about the car with me and set everything up. David Woods in finance was awesome and the sweetest person to talk with. I?m very thankful for my experience and the customer service is hands down the best compared to Toyota who I will never go back to. Thank You Audi South orlando for making my dream a reality with no hassle !!!!

Gio was great helping me buy my car def go see him when your ready for a new ride!

Detail job was excellent and completed when promised.

Romin have been always so helpful and we always receive the best service from him.

I am so happy with the purchase of my new Audi A3. The whole process was great and Austin was amazing to work with and made sure I was happy with my selection. Definitely recommend this dealership!

We did our 45k Check up yesterday with James our Audi Rep he was very thorough and professional Tks 👍