Brilliant service. Blew a tire while in Orlando. While they dispatched a service tech instantly...they were able to see me at the service department first thing Monday morning and got me out within an hour. Fantastic customer service. Was made to feel appreciated and valued.

I LOVE Audi South !!!!!!!! I always look forward to getting my car serviced there !!!!!!! So friendly and comfortable !!!!!!! Victor is always the best as my advisor !!!!!!

I took my car to Audi last week for a routine check and my service adviser, Victor, went above and beyond to take care of all the issues I was having with my vehicle. It’s great to have excellent service years after you bought/leased the vehicle.

If I can leave any stars, that would be for the greeting lady and that's about it. I came here with the impression that I can negotiate a leasing price for a very simple and the smallest class by Audi, an A3 Javier came with a ridiculously high quote. When I rejected, he called for Mike, an arrogant, rude and very obnoxious manager. There was no chance for any negotiation. Manager Mike was the most customer unfriendly guy I've ever dealt with. I will never recommend nor refer this car dealership to anyone, not even to my enemies. Mercedes Benz was thousand times friendlier. They got my business! Happy with my MB 250GLA

Very nice Audi selection.

I had a wonderful experience in the purchase of my Q5. Gio is the best sales rep I've ever had buying a vehicle. He was very knowledgeable about the vehicle and cars in general - his passion for cars showed. In addition he was attentive and went out of his way to help. In addition, he helped me return my rental and spent time setting up and going over all the vehicle info. It wouldn't have been the same experience without him. The rest of the crew was nice and facility was great. Thanks Gio! Mike

Very professional nice service

Me and my Husband just purchase the Q7 and Q8 .Mo make the car buying experience great he even pick us up to our house to pick up our new audi to the dealership...

Great service from Audi South Orlando! Both Chris and George gave me excellent help and advice.

I came in for an Audi A4 and this dealership exceeded my expectations. Although I had to drive to this dealership farther from my home it was well worth the extra effort. The sales team was excellent and very accommodating.

My experience with Audi South Orlando has been with the service department and positive. Romin, my service advisor, is knowledgeable and professional. Highly recommended.

Great team, great experience. Special congrats to Ben To - the salles person. Respectfull and with great knoledge on Audi cars.

This was this best experience I had with buying a car. I told the sales guy Lio Pena what I wanted (car and price) and he listened and totally delivered! Love my new Audi Q5! I would highly recommend Audi South Orlando and Lio Pena! Thank you!!

No pressure sales. Friendly staff. Pleasant buying experience.

Great staff. Sami Jafri was amazing and very helpful

We are hurricane Michael victims. We let these people know and they took advantage of us. My wife feel in love with a 2007 GMC Acadia. All we asked was for them to check two things.... The sun roof for leaks and the transmission which are the two biggest set backs with this model vehicle. We were assured they were tip top. Lies. All they wanted was our money. We trusted them ( a salesman named Moe) drive the 6 hours there gave them $6400 cash and now have a beautiful leaking GMC that has a transmission that slips. The only people I'll recommend to this lot is the BBB. Vultures!!!!! Stay away from this lot!!!

Excellent service. I went for an oil change and when I got back home I noticed one of my wheel bolt cover fell off. I talked to Michael Coburn and he took care of everything, he even drove to where I was and install it for me since I wasn’t able to go to the dealership that day. I really appreciate the help, keep the good work!

I came to Audi South Orlando to do my 45K service. The customer service personal sign the car in very fast and they called me at the time I was promised the car would be done. The service was done perfect

As always have exceptional service.

Appreciated the time they took to listen to my concerns - they exceeded my expectations!

Paul Kindberg is the person to contact at Audi South Orlando. If you live anywhere is Florida and want an Audi contact Paul. He will give you great service and a great deal. Paul was wonderful to communicate with, knows all about the cars and made the deal so easy. FIVE STARS!!!

Our salesperson, Mac, was phenomenal. He was knowledgeable and upfront about every step of the process. He was low pressure and there to help. After visiting multiple dealerships, this was refreshing.

This review is less about the dealership itself and more the AutoNation employees that work there...specifically the two I worked with. I found a used S3 that I was interested in through Facebook Marketplace that linked back to AutoNation. I saw it was at a local dealer so I filled out the "I'm interested" form and within minutes got a response back from Mac that the car was still available. We set up a time to check it out the next day. Mac was not able to be in the office, so I worked with his partner, Austin. We did the test drive and when it came time to do all the fun stuff (i.e..the paperwork), he was all over it! I can honestly say that in 25yrs of buying cars, this was by far the easiest/least pressure experience I've had. The hardest part of the process was getting my loan application from USAA to actually download once it was complete! (apparently the loan officer forgot to "unlock" it) I was fully expecting to play the price game when it came down to working the deal, but I was unaware of how AutoNation works. The price is the price. Not haggling. The price they offered for the car was actually well below what it would normally go for. I think the first thing I said to Austin was, "Ok, why is the price so low and what's wrong with the car?". But it was just a really good deal! I couldn't take the car back home with me that day, so we arranged for me to pick it up a few days later. When I got to the dealer, Mac and Austin were both there to greet me, and they ran me through all the features of the car before I drove off. They both really did their homework on the features of the car. They even knew more than me, and I had been researching the S3 for months! If you're in the market for an Audi (or any car from the South Orlando dealer) I would highly recommend dealing with Austin and Mac! The dealership itself is beautiful (but who's kidding...ALL Audi dealers are beautiful!), and the staff were extremely helpful and made sure you were well taken care of. Now that I know how AutoNation operates (Thanks to Austin and Mac!) I will definitely be looking for my wife's next car via their website! Thanks again for the great experience!

seamless, great service, every step was at our convenience, not pushy and very enthusiastic about car and features.

Professional and attentive personnel. Romin was in touch every step of the process. Great service!

Took my S5 in for service Jim was excellent and kept me updated through the entire process.

Great Customer Service from Mike and Sunil. Always looked after not only through the purchase but also as an ongoing client. Thanks Team!

I had been in the market for a few months looking specifically for a used Toyota Avalon XLS (love this car, now I own two, my new one being 7 years newer) in my price range, with a Lexus or Acura as a second or third choice. I saw the Avalon at Audi, but it was just out of my price range, I received a notification that the price dropped, and immediately sent an email to the dealership. Within the hour, Michael called me and we set up an appointment for the next day. The car was immaculate! He answered all of my questions and made the buying process quick, and at times...even funny! I was out the door in no time with my newly purchased Avalon, and Michael even threw a tag on my old Car and personally delivered it to my house! I would recommend this dealership, and more specifically, Micheal Collins, for all of your new and used car buying needs!

The folks at the dealership are passionate about their jobs, very knowledgeable and always ready to help. They did not pressure me to make a decision, and in the end I made the right one - got me a new TT RS!

See Austin for your next car . Everyone was helpful in getting me a great vehicle. They have great sales and service.

I had a key programmed. The service advisor was very pleasant and helpful. I don't think this dealership does a good job of communication and response. I love my car and will probably buy another one, but when asked about the dealership, I can't really recommend it. Love the Q5 though!

100% satisfaction! Audi South Orlando is the best car dealer in town! I got my new car purchase with trade-in at top value without any hassle. My wife, kids and I came by the showroom around noon time on Sunday just to “window shop” but then 3 hours later we drove away in a new car. Every staff at this dealership was super friendly and professional. The facilities were luxury and spotlessly clean. I found the prices at Audi South Orlando were competitive and mostly good deals. I highly recommend this dealership to everyone.

Though I didn't buy a car, the sales guy was friendly and knowledgeable, even beyond the Audi line. The facility is clean and the cars are impressive. I love the A5 sport back, if I want a Tesla fan, there is a good chance I would have gotten it.

Anthony Egbah! Awesome service.... New A3- very happy

Bought an S3 today from Mike Collins. He provided quick and easy service. He was able to answer all our questions. Very personable and professional. Wes a great experience! Thank you so much!!

Very friendly service personnel, and my vehicle was ready at the time they stated it would be completed.

Chris is an excellent service advisor. My car was repaired to my satisfaction.

The salesperson interacted with me for days on a vehicle as I was driving 1.5 hours to come see the vehicle. It was going thru extensive multi point inspection. There was a delay in the paperwork process and I ended up leaving after spending 2.5 hours. The people were very friendly . The only reason for not purchasing was time crunch.

Some communication issues at first but in the end I got a great deal on a car that I love. Thank you to Michael Collins for reaching out to me, Richard Castro for responding to my concerns and Anthony Egbah for demonstrating all of the ins and outs of my vehicle. This team works hard and it shows. They stay true to their great reputation and they demolished every other quote I received by a huge margin. I will definitely be returning for all of my future Audi purchases.

everything was smooth, very happy with the service

Came into Audi dealership and Randy assisted me in getting into a car the same day. Super helpful to work with and got me an amazing deal on my vehicle. Would recommend to everyone

Thanks for the great experience and averting a vacation crisis

Randi Rodriguez attended me in the purchase of my Audi Q5 vehicle. He was direct and straight to the point regarding the purchase. He proyected honesty to me and I was comfortable taking to him. Randi explained very well the features of the vehicle and all the technical items in the vehicle. He clarified to me some misconceptions that I had regarding some of the technical capabilities of the SUV. Randi knows very well the product he is selling and recomended to purchase some items like the tire protection plan which come handi due to the construction that is going on in the area. I like the facilities very much. The location is great since is very accesible from my location. I will recomend to my friends and family. Jose A Morales

Thank you Audi South Orlando for making my car buying experience an amazing one, Javier, Neal and David helped me and made me feel comfortable every step of the way. I am confident that my Audi is the best car I have ever had because they took the time to make sure I understood how everything works on my car and most importantly that was getting the best deal and service!

Bought a Audi A3, and my salesman Jim Gaudio was super knowledgeable and helpful. Fast, easy, and straightforward, the way car buying should be.

I had a great experience ,everyone was friendly and helpful ,thank you to Michael for the smooth process!!

I went to this dealership to get a recall done in my A4. My appointment was at 8, but due to unexpected heavy traffic, I didn't arrive until 820. Despite my late arrival my treatment was fantastic. I felt like I was checking in to a hotel. They really understand customer service. The facility itself is sparkling clean and luxurious. The people I dealt with, particularly Manny Camacho, were thoroughly professional, friendly and courteous. I was in and out of there in the time they said it would take. Most important, the car is running great!

Had my car in for service and the entire time was made to feel comfortable. Jim was a pleasure to deal with at the service desk, kept me informed of the status of my car each step of the way and even called to follow up the next day. While there, I met with 2 of their Brand Specialists Chris and Javier who made time to show me a few of the newer models. The entire experience was great. The staff was friendly (not pushy or salesy) and informative. Thank you.

Excellent service - Manny did a fine job making sure everything was perfect.

We had the best experience buying a Q7 from Audi South Orlando. D’Mani was excellent with his service and home delivery. Very happy customer!

Love my new Audi Q3! Hafid “Mo” Hind found my daughter and I the exact vehicle we were looking for and the final negotiated price was more than fair. David Wood in financing got us an even better interest rate than I had bargained with the bank on my own. It was a pleasure to deal with true professionals in Orlando. They are honestly interested in return customers and quality service.

Ganz in Ordnung. Lange Wartezeiten trotz Termin

The service is excellent.

Excellent service, very please with their quick service

Mo Hind helped us with the purchase of our Audi. Love him, Love the car. He was incredibly helpful, kind, professional and dependable. Thanks to everyone at Audi South Orlando!

I want to write a review about the Excellent service and Assistance that I received from Sales Associate Randy Crespo Rodriguez. To start off I didn’t wake up on October 7, 2018 thinking about buying an Audi A4 2018 model. I was just driving about with no particular destination. I soon found myself visiting the “Audi south Orlando showroom” once their I met Randy, after a few minutes of conversation we headed out to road test the A4 Model, I was thrilled with this car. All I can say is that Randy was very informative about the product and answered all of my questions. Randy was able crunch the numbers that worked for me. There were no stones that he left unturned to accommodate my wishes. He’s actually the BEST SALES ASSOCIATE I’ve ever encountered, The buying process was very smooth and painless, I must include the Credit Manager in this equation because between Randy and the Manage they made my Dream Car a reality for me, thank you both for allowing me to become a Member of the Audi Family. Randy deserves a FIVE STAR Medal for the service he provided me. Sincerely, Joseph J Vializ

Excellent service and premises. The attendants are very welcoming and it was easy and pleasant to get the service done.

Worked with Lio Pena on buying a new Q7. He provided excellent service and was very knowledgeable. Will do business with him again.

Randy Crespo is an excellent professional that gives us all the attention that we needed!! I highly recommend to buy a car with him! Thank you Randy

Lack of communication and to many excuses not to mention attempting to over charge for a product that I didn’t need and it wasn’t even working either please remember to get all names of those you speak to keep personal notes as well. it always helps.

I want to say that Randy Crespo was an outstanding salesperson. He did an excellent job explaining all the details of the Audi Q5. He answered every question we had and he was very knowledgeable. He was a pleasure to work with. I highly recommend working with Randy at Audi South Orlando.

They do a fine job on every scheduled service.

I am blown away from the professionalism and courtesy displayed by the entire sales staff at Audi of S. Orlando. When you are in the market for a premium automobile, you expect a premium experience and they certainly provided it. This was likely the best car buying experience overall that I have ever had.

Excellent attention by Gio Kobaidze.

Great people great car buying experience even better car. Thanks Dmani and Sunil!

Excelente servicio y en poco tiempo la espera

The dealer was amazingly gorgeous the sales staff very helpful especially Salesman Michael Rory Collins. Special thanks to Michael Jankowski for making my deal a reality and very gracious hospitality. Wonderful experience.

I had a great experience. Randy Crespo is a fantastic person, he was very professional and we are so happy with our new Audi Q3. I would like to say thank you for all attention that we received and the way that we were treated by Randy. We are very satisfied.

I am very happy with the Q7 that I got from Audi South Orlando. Special thanks to Mo Hind whom was very helpful and forthcoming... He made it very easy and enjoyable to buy the car...

Audi South Orlando has FIRST CLASS service to match their first class cars. My wife and I actually ENJOYED our car buying experience thanks to Randy Rodriguez Crespo and their GM Sunil Prakash. This is our second Audi, and I am fairly certain it will not be our last. We could not recommend these gentlemen (and this auto group) more. In addition to the outstanding sales service, the facility is world-class. We added the service plan to our purchase so that service visits will be extremely comfortable in their upstairs lounge, and we were FLOORED by how clean the garage itself was. I feel pretty certain you could eat off the floor it was so pristine. THANK YOU Randy, Sunil and the Audi South Orlando team! A++++++

Mo Hind was my salesperson. He answered all my questions and guided me through trading in my old car for a new lease. Extremely patient and very helpful

Once again, really pleased with Audi South Orlando Customer service. This is my second Audi from this dealer, and it's been always a positive experience. This time Mo Hind was my Sales Associate, extremely attentive to detail, and worked hard to get me the car I wanted, followed up with me several times after the purchase. Would highly recommend anyone to Mo, and Audi South Orlando. Keep up the good work!

Excellent customer service! I was traveling on vacation and the morning of my 7 hour drive drive home, all of my indicator lights lit up my dashboard like a Christmas tree,. Unable to make an appointment, I just showed up at the dealership at its opening and they immediately took me in. Service Dept ran all of the diagnostics, resolved the issue, test drove the car and quickly got me on my way. Greatly appreciate how they treated me and accommodated my situation. Highly recommend this dealership!

I recently leased a 2018 Audi A4 from Audi South Orlando. Mo Hind was my salesperson and he was absolutely phenomenal. He was extremely knowledgeable about the products as well as patient with questions and made sure to make my wife and myself comfortable with our decision. The entire team at Audi South Orlando made the entire process smooth and I highly recommend them for your next car purchase.

Worked with Lio recently to lease a Q5. Process was easy and quick. Brought our previous Q5 here for service and worked with Manny every time. Also very professional and customer-oriented. Would recommend this location to anyone.

Their customer service was crappy, no one even gave me a second look.

Love my car , Anthony is the best . If u r looking for Audi . Go to audi south Orlando and ask for anthony .

As a woman, car service departments can be intimidating. Every one was nice and welcoming on my 20kmile service. But I later discovered they did NOT perform a standard recall fix, and up-sold me a service package that they stated was Audi recommended items but turns out is dealer recommended. Totally took advantage of my lack of experience and did so with such a kind face!!! So buyers beware- I got taken; dont let it happen to you!!! And shame on you Audi South for taking advantage of your female customers.

Purchased a brand new A4 this weekend, my sales agent Mo Hind, 5 stars, excellent customer service.

I stopped in to check the end of my lease and options for my next vehicle. I wasn't sure what to expect but hoped I wouldn't sacrifice my entire Saturday at a car dealership negotiating pricing. Randy was able to help me to quickly narrow down the cars so that I could more easily make the decision to purchase a pre-owned auto. He was extremely helpful, personal but never pushy, which was huge. I would absolutely go see Randy again when I'm ready to purchase my next vehicle and would have no hesitation recommending him to others.

Randy Crespo was very nice and helpful. Not only was he extremely knowledgeable about the three models we were interested but he also knew a great deal about the competing brands we were considering.

Audi of South Orlando provided the best service I’ve ever experienced: They actually drove to my house to jump start my battery. Then, they took my car back to the dealership to complete a factory re-call. Sunil, Josh and Manny were beyond belief with their genuine service acumen. Thank you guys!

Mo was great, and continues to follow up after the sale. Wonderful buying experience. Go see Mo!

Nice location, amazing set up, diverse staff & prompt service ��

Personable and informative. Faster than most sales guys. We were in and out, financed and insured in an hour. We liked the guy and would send friends to him. We were also surprised at how affordable an Audi is.

I had a deposit on another car, but my daughter raves about the Audi, so we stopped by to test drive one. We met Michael and he was awesome! He did everything he could for us and more! We bought the Q5! He worked so hard for us! I love my new car!

Great professionalism!

Randy was amazing and very helpful! He got me a deal so good that I did not believe it until I saw the numbers. If you want a brand new audi and the best deal you will ever get, go see Randy! Thank you Randy!

Jess Vargas helped me out get the best price all through text messages. I didn't even need to be in the dealership to sort out all the details. Gave her an idea of what I was trying to pay, and got my Autonation appraisal through email for my trade-in. Went in the same day in the evening and walked out of the dealership with a brand new Audi. Would definitely recommend the services here. Thanks again Jess for making the process easy and helpful! 10 stars out of 5!

Very happy with the process of buying my used Audi here. The car was ready when I arrived and Rodriguez Crespo did a great job helping me to make the right choice. The options they give you regarding warranty for the used car you buy are very helpful and the service and help throughout was great.

Very efficient and professional. Highly recommended!

I had a great experience in purchasing my 2018 Audi and truly feel that my salesperson Mo Hind made my experience not only seem less but he was very knowledgeable, patient and got me into my vehicle in one day. It’s was a pleasure dealing with him and I would recommend this dealership no doubt. Mr Hind was beyond helpful and I feel that merit should given when it’s earned and noted. I would like to say that David Woods in finance was very helpful as well and a pleasure to deal with.

We had a really good experience at this dealership. We were suspicious of the initial approach we r’cvd (they couldn’t locate the salesperson we were supposed to see; and we noticed a lot of folks that seemed to be just standing around). However, Lucy and Mac turned out to be awesome. Met our needs and desires and went above them!

Una visita con una atención muy especial, gracias a todos sus empleados por ser tan amables...

Always friendly and polite. Had some issues with Audi care which I had to resolve with Audi America. Dealership had little interest in helping me resolve.

Service was great. My service advisor Jim was very professional and got me in and out of there in a timely manner. I was able to take a loaner until my car was fixed which was very convenient.

I recently purchased my Audi out of my lease. The entire Audi South Orlando team from sales, service and finance were incredible, professional and efficient.

5 stars! Great service on my A5. I was not charged for anything I did not need. I was treated very professionally, and was not made to feel ignorant. I highly recommend Audi of South Orlando and will always take my A5 there for service

A melhor referência para modelos Audi de Orlando, atendimento ótimo e também em português.

Mike, my service representative was extremely knowledgeable and took good care to make necessary repairs. I highly recommend him and Audi South Orlando.

Michael Rory Collins from Audi South Orlando dealership was attentive to my car buying needs, communicated frequently, and worked with the transport company I contracted to ship my new car to CA. It was my first time purchasing a car from out-of-state; Michael put my mind at ease every step of the way. If you're in the market for an Audi, I recommend you speak to Michael.

Literally the best car buying experience with Mo with sales and David with Finance. I’ve been use to the red carpet treatment with Mercedes with 4 purchases. Mo and David has met those expectations.

Great experience with Audi South Orlando dealership. Michael Collins is my Sales Rep and he was great. He provided excellent service from beginning to end, always looking for alternatives to find options for me. Thanks to all people involved in the buying process of my dream car from initial contact, follow up, test drive, functionality explanation, car detailing, financial process. Congratulations to all of you guys, good job!

I found a used car on their website and called to make sure it was still there before I came in to see it. Mo Hind kept me in the loop as they located the car for me (it was actually at another dealership) and walked me through how to reserve it online so it would not sell before I was able to come in to see it. Mo made sure the vehicle was transferred to Audi South Orlando in a timely manner and he was with me through the entire process (test drive, trade-in appraisal, etc.). The whole process once I was at the dealership was quick (~2.5 hrs) from my past car buying experience. He even followed up with a text a day or 2 later to see how I was liking the vehicle. The only reason I didn't give 5 stars was because of their dealer finance rates they offer. I have excellent credit and was bringing 15k down plus 4.5k trade in and the best the could do was 6% APY! They said it was because it was a 2016 vehicle. So the overall experience was great, I would just recommend you go in with your own financing.

We were first impressed by the huge inventory when we drove up. Unlike some previous dealerships we visited, we were greeted immediately by Michael Collins who asked how he could help up. Within minutes he had us looking at 3 different cars that fit our specifications perfectly and then had the keys and we were off test driving. Michael was engaging, knowledgeable, no high pressure and in fact removed himself from us when he knew we wanted to ponder and consider a purchase. After we made our decision, we went to the spacious showroom, Michael got right to work writing up the contract, I was given access to a desk computer of another sales person to take care of online business I needed to conduct to buy and insure the car and all went smoothly. We were routinely offered refreshments and made to feel at home. Michael then introduced us to, William who handled all the financial transactions for us. He too was very efficient, explained fully the extra coverage for maintenance that we could purchase for the car but did not pressure us to buy which we appreciated. The car received a final detailing and arrived in front of AudiSouthOrlando with a big red bow on its hood for us to drive. We can all the way from Pennsylvania to purchase this car after months of searching countrywide online and it was well worth the travel. Can not say enough for Michael, William and the entire team at Audi south Orlando. Carl and Nancy

I was stranded out of town with my '02 S6 Swagger Wagon, tension pulley gave way. Jorge a mechanic was straight forward & said we don't have part for that here, it is 3:45 on a Thursday. He quickly researched and found part in Jax & said he could have it here by Friday morning & have me back on road by noonish. Jim service manager was awesome as well, keeping me in the loop where things stood, etc. He even went above board & had my door handle fixed on driver side, which has been a thorn in my side for a while. Low & behold Jim called me at 10:30 am & said yourey ready, WOW! These guys rock & I would recommend this dealership to anyone! To the General manager, as someone who formerly employed people, I will tell you that you are VERY fortunate to have Jorge & Jim on your team!!! Thanks Audi South, your service & ATTITUDE is to be admired and definitely appreciated 😎

First time buying a car and I have to say that the service provided by Lio Peña and David Wood is worth more than five stars. Thanks

Bought a car from this Dealership, they were very helpful, good customer services, very attentive people. I would like to thanks Mr. Randy , he helped me throughout the whole process, very pleased with his service.

Amazing store

We bought a 2018 SQ5 and traded in our two mustangs. Customer service were great and our salesman Lio was amazing. Never too pushy. Explained everything in details. And never was there a hidden fee. Would definitely recommend this location to others. We will be back next year to buy our 3rd Audi from them again! Thanks again Lio!

Michael Rory Collins from Audi South Orlando dealership is amazing! Michael Rory Collins provided outstanding customer service and help me feel comfortable when buying my first car. I recommend everyone to see him when you visit Audi South Orlando. I definitely will come back to see Michael Rory Collins if I ever decide to purchase another vehicle.

Its not only about selling a good car, service matters when time comes. I got very quick appointment & service. Guidance and information provided by Mike Coburn was amazing. I believe he is one among the staff who knows everything about cars. Service was excellent but wait time is bit high than anticipated.

fast and friendly service. spacious and clean waiting area. Jim was great!!

The sales manager is an absolute creep with an unapologetic attitude. They qouted me for a new Audi over the phone 5 times and when I showed up after a 2 hour drive they jacked the price up $1,600 because I wouldn't trade in my vehicle. They had the nerve to take the contract from in front of me, walk out of the room, change the price, and put it back in front of me without saying a word. Do not shop here.

D’mani is the go to !! Awesome experience, made the process so simple for me!!

Had a few challenges nothing major, however Manager Jim Smeltzer handled everything to my satisfaction. Much appreciated.

Anthony E. was wonderful to work with. He really knows his cars. Ask for him!!!

They listened to the things that I thought I might be having issues with. After the service manager went over the initial inspection on my Q5, he thought that I only needed to have two of my three investigated. For the third, my side mirror heaters, he told me a special trick to make sure they were working. He also checked on the Certified Pre-Owned Warranty that I had on my car in case I might need it for the air conditioner. Harrison was awesome!

Very attentive office staff and the service was quick and detailed.

To keep this short because I had many issues with such a simple service request, I brought my Audi for speaker repair because a few sounded blown. I was unable to spend my money the way I wanted and forced to pay $190.84 for a diagnosis only to be quoted $1603.00 to replace a radio receiver and after declining and performing my own diagnosis I immediately noticed the torn surround of the subwoofer. I am now in the process of struggling to find a audio shop to do the job so thank you Audi South Orlando and the Assistant Service manager and poor diagnosis team as an 18 year old is better at diagnosis than professionals. Only bring your Audi here for basic maintenance if even that is done right as I was told my car would be washed afterwards however it never was.

How does a $192 key replacement and three hours of working on the key turn into a $1,800+ bill and no key for over three weeks. Can't get a loaner car, mind you I don't stay in Orlando and must I repeat...I haven't had my car in 3 weeks. Manny and Josh, where is the customer service? This is uncalled for and I don't appreciate being talked down to, I know how much an Audi cost...I don't wish this experience on anyone. Simple key replacement...NOT!!!!!! Very disappointed!!! Not even 1 star worthy!!!! Sincerely, Terrance C.

I just dealt with Josh Foley, Service Manager at Audi South Orlando. I found Josh to be arrogant, and unhelpful. It’s all about customer service, going above and beyond what is expected. There is no need to be difficult and antagonistic. Customer Service 101, treat people how you would like to be treated!

Great Dealership. Service dept always accommodating as well.

Mike Coburn is my service provider, and he is really great. Super nice and efficient. I have a leased car and the service dept at Audi South is one of the biggest reasons why I would lease another car with Audi again.

The experience for my daughters car purchase with Ben To was above and beyond outstanding. Attention to every detail was provided. The walk around the facility for introductions to the service manager, parts manager, sales manager, and of course the finance manager. Everyone was friendly and professional. The facility was beautiful! Free Starbucks and snacks, phone charge station. The walk through for delivery was incredible. Everything was covered. We felt comfortable from start to finish. Thank You for a fantastic experience!

Victor (service) was very knowledgeable and has a great manner in dealing with people. He was attentive and went above and beyond in answering my questions and providing information. Thanks Victor!

I debated for a long time on whether or not to purchase a higher-end vehicle but the quality of my Q7 and the outstanding experience from sales through service at Audi South Orlando convinced me it was one of my best decisions ever. The car still runs like a dream and with Josh in service taking care of me, whether its a periodic wash/pit stop or full blown service, he and Audi always make you feel like you're the only customer. Loyalty as it should be!

Great Job Thanks Chris ! Perfect and Fast

We had an awesome experience at Audi South Orlando. Randy and GM Sunil were great. They were very informative and friendly. I have purchased a few cars in my time and this was by far the best experience I have ever had. The whole team was professional, courteous and on their game! Thanks for a great experience.

Excellent service. Options shown were tailored to the needs I mentioned. Loving my new car!

Excelente la vendedora Sandra Molano nos atendió de tal manera que el proceso fue muy agradable, siempre con la mejor actitud y respeto hacia nosotros.

My experience with Audi S Orlando was very positive. Sales person, Mo Hind answered all of my questions and negotiated a fair price for both sides. I would recommend this dealer for others

This is the second time I service my car there and leave very disappointed. The first time I was told that the tires were worn to the point that in the following visit they had to be changed. Instead the following day 2 tires exploded because they overlooked apparently the inside edge of the tires it was very bad. This time the comment is that the brakes are bad. I dont get it every service I have is prepaid the car has only 38000 miles and it is a lease, One would think that it is in the best interests of Audi to keep their cars in the best condition possible it is cheaper than going on a legal action. Crazy

I always receive VIP service no matter what. the GM is a very nice and friendly guy who greets everyone. Lio, the sales guy who sold me my car is so nice and treats his customers as a gentleman, with respect and consideration. Even for the tiniest request they always show professionalism.

Service and classy environment especially love Gio greatest experience in my life buying a car...

Lio was very knowledgeable and professional. Was a great car buying experience.

I had a great experience buying my vehicle from Audi South Orlando. My sales rep was Austin and he was outstanding. My wife and I are looking forward to doing business with them in the future.

I called about a vehicle I saw online as I was out and about. Randy answered the phone with good energy and checked to see if the car was still there, and had it pulled out front waiting when I got there! Excellent attention and service from Randy, and I ended up leaving with the car. Very happy with the service and treatment, as well as the finance manager and the way they detailed the car for me before I took it home. Highly recommend this dealership and especially Randy. Thanks guys!

Great Customer Service!

Michael Rory Collins is an excellent salesman. We thoroughly enjoyed the process with him. He is the best!!!

Great experience with the service crew!

Great service! Jessica, Anthony and David were amazing! Jessica went above and beyond to help us, we're really grateful. We got a great deal on our car and we're loving it!

Gio is the best salesman I have ever seen in the car business. Second to none. Our new A3 is perfect! Everyone in the dealership were friendly and kind! Good honest people!

We were greeted by my service rep, Manny. Took my Audi in for an airbag replacement and was very happy with the service provided. We were shuttled to the mall and back which made the time fly. Thanks Audi for the great service!

Great service in the service department by Romain.

Horrible Service. I did not want to leave even 1 star. The employee William was going to call back and did not call back in 2 weeks. I had to call Audi of America and talk to Gabriella her extension is 43874 and she called him several times and he did not call back. When I finally got a hold of William through his boss he had attitude.

The whole staff at Audi South Orlando are amazing! When going from financing to leasing they were able to explain everything in a way that was simple to understand. They are very efficient with leasing a new vehicle so you do not have to spend all day at the dealership. They greet every customer and offer refreshments during the process. Austin (sales person) went above and beyond to make the offer work that was best for myself. He is easy to talk to and is great at communicating during the different steps of the process. Even if you are not looking for and Audi they are a great business to work with unlike many other dealerships that play games. I would recommend Audi of South Orlando above any other dealership in the Orlando area!

Hands down the best car buying experience I've had. Randy Rodriguez Crespo was a pleasure to work with, he was honest, patient, and genuinely wanted me to get the right car. After a few hours of me going back and forth between an S3 and S4, I finally made my decision on the new 2018 S4. I couldn't be happier and it was all made possible by Randy. Thanks for all of your time and patience Randy! I'll see you for my next car!

We had issues with a used 2015 A3 and we decided to purchase a new 2018 A3. Sales people are honest and very helpful. The discounts offered made the deal work and they really tried to make the pain of the old car repairs go away. Our sales person Gio is one the best I have seen in this business. There were price negotiations but they were claim and understandable prices. We love our new car and they are great to deal with.

Cannot say enough good things about my recent experience at Audi South Orlando. In particular, my saleslady Lucy. She had the patience of a saint and walked me thru the process with grace and class. I would recommend this dealership to anyone any day of the week.

Very good and fast service.

So my rental car was damaged in a hotel parking lot hit and run. Rather than go through a long lengthy and costly insurance issue I called to check the price of a small (or so I thought) reflector on the bumper of the Q7. When I picked up the piece I found out it was a whole component. The service desk immediately went to work getting me worked in that evening at little cost, cleaned the car, topped off the oil to make the oil light go off and got me rolling again. The facilities were beautiful. The people were warm, professional, friendly and could not have been KINDER. Something most people have lost. I never considered owning an Audi. This experience has changed my mind. The most real MAGIC you will find in Orlando!

Years ago I had issues with an arrogant sales manager so I bought the car at Audi North Orlando. Since I have had my service done here at South Orlando and have had mostly great experiences until yesterday. The vast majority of people here are great but be careful of those others sprinkled throughout.

Great customer service, great facility. Josh is the best!

Great Experience overall!!

Update 7/17/18 - Called GM and he explained that the previous customer took off the TPMS sensors when he replaced the original tires. He asked me to send him the invoice and agreed to reimburse the total amount. I am completely satisfied with the resolution. Update 7/11/18 - When i left the dealership the low tire light came on after driving a few miles. Tires looked ok so I didn't worry about it and also because I was going to upgrade the tires and wheels. Took the car in today for new tires and wheels and they said the reason the light was on was because there were no TPMS sensors in it. All 4 were missing, they were not bad, they were missing. Called the dealership and they refused to cover the cost even though they sold me a vehicle without the sensors. The salesperson, Lucy, is great but I will never use this dealership again and would not recommend them.

As always, white glove experience, accommodating, expedite, delivered as promised. Thanks Audi South Orlando!

Experience was pleasant. They took their time making sure both myself and my wife understood everything.

Mr. D'Mani Smith was very professional and extremely knowledgeable. He took time to answer all of our questions. In addition, all of the staff we met were very friendly and welcoming.

I was met with elite service curbside for regular maintenance on my car. The professionalism under the hood and at the counter has not been matched in my car buying/ maintenance experience. The discussion with Mike (service representative) concerning the work required currently and maintenance in the future was helpful and informative with a sufficient level of technical detail for me to make decisions.

friendly; kept me updated on progress

Purchased a brand new Audi A5 and a Ford F-150 from Audi South Orlando today. I wish I could give more than five stars. Our sales rep Mackenzie Scott was the best. He found the perfect car for my son as well as a great deal on a truck for my husband. This dealership is awesome. From Mackenzie to the manager Richard, all the way to Lawrence in finance. These guys are first class! Thank you for a great buying experience. �

Watch out, they send you a $69.99 coupon for oil and filter and charge you &119.

Just bought a Q3 with Paul and it went great! He was super attentive even when I emailed him many many emails. I definitely recommend buying from Paul K!

Great customer service. Not pushy

We had a great experience buying our car at Audi South Orlando last week. The process was a very smooth and the atmosphere was inviting. We would like to give high praise to Anthony E. (salesperson) and to David W. (Finance Manager) for providing us with first rate experience. They both delivered high quality customer service; they were genuine, very knowledgeable and professional. We look forward to buying our next car (Q5) from Anthony and David and will highly recommend them to our friends. Thank you both! Ramzi & Hiba Ch.

Carmelo Nieves is always professional, thorough, and lives up to quality expected from Audi

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Great team of people here, service advisor Harrison was exceptional getting me sorted out after being towed in following a breakdown. Got car back in a couple of days in top notch shape.

Fantastic people to work with. Everyone I dealt with there, Randy Rodriguez especially, was great. They gave me a very fair deal on the car I bought and made the whole process quick and simple. I highly recommend them.

Great customer service, country club experience.

I had a wonderful experience with each associate at Audi. Although I didn't have an appointment, they took care of my needs and tidied up my car upon my return for pick up. I was impressed with the car service who transported me to the mall. Thank you for all you guys do. Sherry

Service and all repairs were done in a timely manner and I was treated very well and everyone was professional. Highly recommend.

Jim displayed great communication and customer service!

Top notch experience all the way around.

I love Audi design, but am very unhappy with the service I received at this location. I have documented paperwork indicating this location never performed checks which were logged as completed by service. All cars need service, new and old. Trust and integrity are key elements in a relationship. You have received a very rare 1 star from me after I previously rated this location with 4 stars. Pay attention to detail and don't paste the same reply to this review. All customers should be sure to check the multipoint check inspection items for completion at pickup. Updated: It's not "I believe" your team did not perform multipoints, your team confirmed they did not on multiple occasions.

If you are looking for a car, go see Anthony at Audi South Orlando. He was very knowledgeable about the Q5 and was very patient with all my questions. There was no pressure to buy, so it made my purchase go very smooth. Thanks!!!

Always a 5 star experience 👍🏾👍🏾

Car service (oil change and software updates) was supposed to take 3-4 hours and ended up taking all day. On the plus side, they detailed my Q7 including waxing which was appreciated. IMO, they need to estimate time better so they don't over promise and under deliver.

Best experience buying a car I have ever had. Anthony Egbah is the absolute BEST sales agent I have ever worked with. He is very honest and put zero pressure on us to buy the car. We loved being with him and could have sat and talked to him all day! The dealership is beautiful. Everyone is professional and friendly. The paperwork was ready to sign quickly. If you’re planning a visit, ask for Anthony!

Had a issue, about an applicant, but they did everything possible to resolve it. I’m verry thankful

I had a great experience with Lucy .. she's a great salesperson . I'm gonna send her referrals whenever I could.

Great customer service

Romin from Audi South Orlando was very friendly and efficient. He followed up with me after the visit to ensure that the car was still working well. He checked in with me while I was waiting for repairs to be completed, and he took ownership of the challenge that I was facing upon my arrival.

Great experience!

I have been dealing with Audi of South Orlando for the last 2 years and have bought 4 cars from them. I have had the pleasure of meeting almost everyone in the dealership at this point and I always feel and get treated like family when I go to the dealership. I never had to haggle for a better price, they gave me a great one from the start. The first car I bought, I traded in my CTS and they gave me way more than I ever expected to get for it. From the GM, Sunil to the repair techs everyone smiles and greets me, asks if they can get me anything to drink or a snack. My most recent purchase a 2018 sQ5 is the most incredible car I have ever driven, considering its technically and SUV it drives like a RS5. It is incredibly fast and handles like dream. Not only do they sell the best made cars on the road today, they are incredibly knowledgable about them, even if its the newest model and only been out for a few months or weeks. Gio sat with me when I took delivery and went over every system ion the car and there are many. He got all my data, phone, WiFi hotspot, navigation, mirrors and head-up display and the app on my phone set up so when I drove off I had nothing to do but enjoy there car. The offered a follow up "delivery" to go over anything I didn't understand and ensure I was happy but they had already gotten everything set up the first time. I went back last week for an oil change and like always felt like I was at a friends house. We talked about new models coming out and before ewe knew it the oil was changed and the car was detailed. Every dealership should take notes on how to be more like Audi of South Orlando.

The entire car buying process is normally something we look forward to about as much as a trip to the dentist. However, after pulling in to Audio South Orlando we were greeted promptly by Anthony Egbah. Right away we knew that this experience was going to be different! Anthony clearly goes above and beyond to create a comfortable atmosphere with his guests. After introducing us to the brand we went out for several test drives where he exhibited not only knowledge of the vehicle but also a low pressure approach that we really appreciated. This was the first "luxury vehicle" we had driven and we explained that we were early in our search. Anthony stayed in touch over the next couple of weeks in a way that was courteous and he quickly answered follow up questions we directed his way. At the end of our search, we came back to Audi South Orlando in no small part because of the excellent service, demeanor, and positivity we felt in that interaction. The facility is very nice, the car was certainly one we were impressed with, but it was Anthony that made it memorable. Thank you!

Anthony (Tony) Egbah is your sales consultant!! this review is long overdue but I purchased a Q5 from this dealership and had a great experience and most importantly I absolutely love my vehicle. Tony really made the experience great as he is honest, fair and up front with you and truly knows how to collaborate with management to strike a deal for his clients. I am super busy and always on the go but Tony managed to do a lot of leg work for me by procuring a vehicle from the port, holding it at the dealership until I could get back in town and went above and beyond in the negotiation process to get me driving away in the vehicle I wanted. Go see Tony and Audi of South Orlando, you won't be disappointed.

Cannot even get something as simple as an oil filter or gas cap without the rude attitude! This is unfortunately the closest Audi dealership to me, I drive 30 minutes more to Audi North and pay the difference with my roadside assistance when needing a repair! I own 2 Audi's but I wouldn't buy one from here!

The assistant service manager Harrison Lyons who handled the service is professional, friendly, and communicative. The car was repaired in a timely manner, returned clean, and with a clear receipt documenting the work done. The Audi of South Orlando facility is large and clean and every employee I spoke with was very courteous.

I always prefer to go there for service. They do a great job every time! The staff is always very friendly and go out of their way to meet my needs. Keep up the good work!

If you are even remotely interested in purchasing an Audi, I absolutely recommend visiting Audi South Orlando and asking for Anthony Egbah. Anthony is not only very personable, he listens intently to the customer and works concertedly to match the car and price to the customer's satisfaction. Anthony ENJOYS his job and his employer; his sincerity is obvious upon shaking his hand and his pleasant demeanor and laugh are infectious. Richard Castro, Director of New Car Sales, was also eager to help me and very calm and professional -- even when my indecisiveness could have easily elicited much different responses. Probably the best car-buying experience I have ever had.

Manny and Roman really helped me find the right solution for me. Thanks for caring.

Couldn't get through to service won't waste my time here ever

Randy Rodriguez was awesome!😁

Great to work with.

Made an appointment online. Asked for 85000 mile service which said $171.00 and when you I went in for service they told me $250.00.

I had a great car buying experience and felt everyone went above and beyond! Anthony was very helpful and he is the best!

One of my lights came on to AdBlue. We had an appointment already in a week for our service, however with the miles we drive we could not wait that long. I went in without an appointment so I was a little nervous. However Manny was able to help and within an hour I was back out the door with my car up and running. The team there is great, so lucky they are our service people. You have earned our loyalty.

David Wood from Audi South Orlando was fantastic...no BS, very responsive and smoothest transaction ever. He also took the extra time to walk me through all the vehicle options including setting up the app on my IPhone...not once but twice. Two thumbs up to David and team. Go see David if you are looking for a luxury car. And the best part they serve FREE Starbucks coffee in the waiting area.

Took the car in for an alignment the steering wheel was not properly centered so had to adjust it myself to be centered but overall alignment is very good just not perfect for a $240.00 alignment and the tech broke my headlight switch my best guess is that as he put the steering wheel retainer to hold the steering wheel straight while he did the alignment perhaps hit the switch they took care of it and replaced it at no charge that was great but if I had not caught it then and there I would had driven away with another repair needed on the car overall good expirience they are very courteous and have awesome customer service just hate that when things like this happens one looks to be wanting something free and I’m not that type of customer and I kind of felt a certain kind of way over the switch occurrence.

Friendly, sales rep Jason immediately greeted me and was helpful walking myself around and showing myself a car I had previously seen online. No over pressure and appreciated to straight forward pricing.

Awesome service

This is our 3rd car that we've bought from Audi of South Orlando and the entire experience, every time has been fantastic. Like most I'm never a fan of the back and forth and the time it takes to buy a car but we've continually worked with Gio, Richard & Sunil to alleviate that. They've listened, always found us the options that work best for us (both in car and finances) and are never pushy. If you're looking for a new or used Audi I'd highly recommend stopping in to see these guys, they're the best. Audi #4 coming soon . . . .

always an amazing experience at Audi. My car is 1 year old now and just got her first oil changed and it was seamless. thank you!

Great service, beautiful facility with lovely amenities. The staff are very friendly, kind, and knowledgeable. I felt very comfortable with them and knew my car was in great hands. Mike and Bob are both especially wonderful. ASO is blessed to have them as employees here! Everyone else was great, too- I wish I knew all their names! The loaner car was very convenient and appreciated. Thanks for all you do! I will be back! :(

Low-pressure but highly attentive internet salesman, Mac Scott, asked me how I prefer to communicate, and he stuck to it, answering all questions but never pushing. When I came in to buy, he took his time ensuring I went home in a vehicle I loved. The facility is gorgeous, too.

Truly professional service.

This is a sales shop.....the service dept is just down right horrible. No call backs....consistently provide misinformation when you do make a callback or looking for updates on your vehicle.... It is hit & miss depending on who you reach when you do call......Arrogant support folks that act like no one else knows anything about cars......When issue was first reported,the service person accused me of aggressive driving as the cause of just the left side tires being at the wear bars after 26k miles on a set of Pirellis. Service management is a joke....they do no QA checks on their folks or follow ups with customers... After 18 months of complaining with no resolve even after explaining that the tires with just 26k miles were replaced to have the road noise still present.....The service dept still insisted it was not an issue with the car...... Fortunate for me.....finding out that there was a newly opened Lakeland Audi provided another option....finally got someone to listen and to look into the road noise. Come to find out that the left front bearing was bad....thus causing the noise and the excess tire wear.....so for 18 months this was the issue......Was there any conversation about compensation for me having to replace the Pirellis at 26k miles....oh heck no. This experience with Audi South Orlando has me looking to trade this car asap so that I never ever, ever have to deal with Audi again!!! My recommendation to all....go buy a Dodge......

Wonderful experience-Professional and friendly service as always!

I was interested in a Q5 there. When we went in to review some different payment scenarios, I asked and was told in no uncertain terms there would not be a hard inquiry. While waiting for the salesman to return, I pulled up my Credit Karma score and saw the dealership just ran a hard inquiry. The "finance guy" tried to lecture me on how credit works. Seriously? It wasn't a misunderstanding; the words were clear "It won't be a hard inquiry" I disputed it on my credit report but the dealership will not budge. If they lack the integrity to honor what their salespeople say, do you think they'll do right by their customers? Not a chance!

Victor in service took excellent care of me and my A7!! Thank you Victor!!

I like it! The service, elegance, prestige & all of them are excellent. Thanks, Austin Christopher for your help. Drive to success!

The service is fantastic! Very professional and helpful!

I love everything about my new car...The staff at this dealership is amazing...Thank you for making a good deal and make another customer VERY HAPPY �... and I wanna thank you BEN the salesman for everything... you �

I would recommend Audi South Orlando to anyone looking to purchase a vehicle in Florida. I’ve never had a better car buying experience than working with this team in purchasing my 2018 Audi Q5. From sales to financing to management, I won’t go anywhere else to purchase a new car in the future. They are exemplary!

Got my SQ5 from there yesterday. Love it good service, just get more people working in the financial department to sell more cars faster!

Audi of south Orlando, great experience had a nice time buying my use car , everybody was super nice,salesman have great knowledge of his Product , but fail fail to give all information on the vehicle because I don’t know the car with out navigation he didn’t tell and I paid a lot of money for the car it’s my fault not his , I will recommend this dealership to anybody but get all your questions answered before you sign.

We bought a new 2018 Audi A5 Cabriolet at a dealership in southern Florida but live closer to Orlando South. We had an issue right away with our new car and took it into service with Orlando South. They were incredibly helpful even though we purchased the car elsewhere. They bent over backward to correct our issue, inform us of features on our new Audi we hadn't been shown at the dealership where we purchased our car, provided us with a loaner car, expedited our service since we had a trip planned and ordered accessories for us. Our only regret is that we didn't purchase through them - but we will definitely purchase our next vehicle from Orlando South!!

I was very happy with the entire experience getting my A4 serviced. My service advisor even took the time to show me around the building since it was my first time there. All of the employees seemed very professional and it is a very nice facility. The work was completed quickly and I was on my way with a free car wash and vacuum.

Fabulous service! I love my new car and will happily buy again in the future from this dealership. Mac was great!

I recently purchased my 2018 Audi Q7 several weeks ago. Only one word is needed to describe it: "Wow". I would like to take a minute to rate my recent experience at Audi Orlando South. It was a smooth and seamless process from start to finish and the overall purchasing adventure was exceptional. I would like to specifically give a big ovation to Nabil Hayani, Audi Brand Specialist, and Sunil Prakash, General Manager. Not only were they extremely genuine, but also courteous, professional, kind, and exceptionally helpful.

The whole service experience was great from scheduling through completion. Victor made sure everything went smoothly and efficiently.

Starting with the initial phone call to the dealership the customer service is excellent. Could not have had a better experience. I had previous experience with other Audi dealerships which paled in comparison with Audi South Orlando. Thanks Roman!

Generally I despise car salespeople. However, for the very first time in my life this one car salesperson was truly excellent. Stayed away until I indicated I was ready. No sales pitch or bull crap. Very nice...

Love this place! I bought my A3 here and also take it here for service. They absolutely take customer care to the next level. The staff is always welcoming and attentive. They provide coffee, water and snacks for while you wait or they'll take you to the mall if you'd rather wait there. It's so relaxing I almost look forward to taking my car to be serviced.

Anthony Egbah was our sales guy and he was awesome. He was the first to greet us upon our arrival on the lot. He was helpful and did not make us feel pressured. He was very knowledgeable about the car we were looking at and has been great with communicating everything!!

Great sales staff and service department team and clean comfortable waiting areas. Well done.

With 2 positive car buying experiences at Audi South Orlando, we wouldn’t buy anywhere else. We appreciate the stress free buying experience and unparalleled customer service.

Horrible experience today with your service and maintenance department Audi South Orlando. So disappointed after being a 5 year loyal customer. � Moving on!!

Everyone from the greeter to the service tech was friendly responsive and courteous. however when i called to ask a question there was no answer and my call was never returned, I guess that once you leave the dealership you are no longer important.

I can't say enough about General Manager, Sunil P. Amazing customer service and willingness to go above and beyond. Thank you.

I was so pleased with Anthony Egbah's professionalism, kindness and customer service! Buy a car here and wait for Anthony! Then wait for William Ortiz to handle the closing, you will not be disappointed!

Passing along feedback - purchased an A4 this year at ASO - great experience - only problem was financed through the dealership which ended up being a loan from Regions Bank - not sure if they informed you but they have no option to pay online unless you have a Regions account - it's a hassle that I would have avoided if informed at the outset - something I think about every month as I'm mailing a check or waiting on hold with Regions like it's 1998 - all else was great - Thanks

Staff very responsive and attentive from the inception. Sales person very accommodating friendly, patient and knowledgeable. True proffesional in his interaction with us. The closing process for the purchase of the vehicle was a night mare. We spend over three hours waiting for the financial person to get to us .(we walked out due to the frustration) This was the Black Friday weekend that was not staff appropriately. Do not understand how a business can function without a contingency back up plan to handle such situations. Sad, really sad

The way customer service is suppose to be...loved!!

Waleed Sarwar is a great salesperson and a tremendous human being. He goes above and beyond the call of duty to take care of your needs. Go see him if you need another vehicle. He made the experience very pleasant. Neal the manager was really great too!!

I test drove cars from multiple dealerships this past weekend. I had by far the best experience at Audi South Orlando and specifically Neil Puri. Neil was very helpful in explaining the details and features of the car we were test driving. I would highly recommend visiting Audi South Orlando and working with Neil.

Good people good vehicles good price what more could you ask for i love my escalade thanks Michael

I have the best experience every time at I’m at Audi. Everyone there is fantastic and makes sure I am always taken care of, especially Roman & Manny.

BEST CUSTOMER SERVICE :) AND VERY PROFESSIONAL TEAM,

My wife and decided on Audi South Orlando for many reasons, but the excellent Service we receive during the purchase process was the deciding factor. Austin walked us through every feature of the two cars we wanted and showed us all the fun stuff too. He knows his product extremely well. Never did we feel pressured to buy a car, but he made us realize that we loved the Audi lifestyle. Thank you Audi South Orlando. We love our new vehicles!

Everyone was very nice . Thank ya for my first time there since moving here in June

Josh and the team were friendly, professional, and on top of every detail. Just what you want from a dealership experience.

I had an exceptional experience. Tony Egbah rocks!

David Woods & Marina Vilberg, I just wanted to write you a quick note to thank your for your honesty and dedication while selling me my new car last week. I've always been wary of car salesman, often with good reason, but you've helped to redefine the stereotype. Thank you so much for answering all of my questions honestly, and making that five-hour process not as painful as it otherwise could have been. I'm happy with the car I purchased, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a new car, and it's all thanks to you. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Audi South Orlando, and telling them to ask for David. Thanks again.

Great experience and great customer service, Pam is amazing. Loving my 2018 Q3

Great dealership, friendly and honest staff. They made the car buying process easy and were not shady like some other car dealerships.

It's really ridiculous if you take your car to a dealer for service and they break your rear view mirror but won't admit to it!!!! I mean seriously the mirror was perfectly fine and now it's hanging by a tread. You must have hit it pretty hard to make the back break out the way it is. Accidents happen but for a business not to own up to what one of there workers did is extremely bad customer service!!!! Now this is not a plain old mirror since it's in an Audi the new mirror is $820.80 (without tax) Oh but they will give us 10% off!

Manny, our Service Representative, is superb! He quickly responds to all of our needs, is very courteous and professional! Our mechanic, Doug, does great work and fully explains any issues! We're very happy with Audi South Orlando!

Wanted me to get a whole new key including reprogramming even though I still had the transponder part, went to AAA and got it all done within 10 mins for less than $100 compared to the $500 plus towing and 3 day process from the dealership...

The Audi South Orlando staff is amazing, especially David! Thank you all for an awesome experience.

We drove from Clearwater to Orlando to become part of the Audi South Orlando family and drove home in the exact Audi allroad my wife wanted. Aj Kwatra was a true professional from the time we walked in the door until he delivered our allroad with Audi South Orlando style. Aj was polite, informative, attentive in our questions, needs and most importantly "real". Aj was not pushy with any hidden agenda or sales tactics, he was precise, transparent and knew his product. He treated my wife, son and myself with great respect showing class combined with understanding and knowledge about the Audi brand. This was one of the best purchasing experiences of our lives thanks to Aj and the Audi South Orlando management Team. Even the finance department was top notch with D' Mani Smith making the experience complete. D' Mani was very professional, efficient, personable and transparent. I will recommend Aj and Audi South Orlando to anyone looking for great customer service and a new Audi. Thank you for such a pleasant experience.

Had an issue with my license plate bracket on my car. It's was beyond repair and the wife had to try and locate a new one while I was working. They were wonderful to her and get me back on the road in no time. Much appreciated.

I brought my car in just for a tire pressure top off and Will was the tech that did it for me. He insisted that we wash my car and even though I was busy and about to drive to Jacksonville he got the car washed and vacuumed in a timely manner and gave me a bottle of water for free too.

Excellent service. Great environment. Super clean place. The staffs work very professional and efficient.

Took my car in for service yesterday and it couldn't have gone any better. It was a pleasure dealing with everyone.

Altout I was just in for the takata air bag recall. I was treated excellent. I will be a future customer for sure.

Came in to get my car serviced and I was so appreciative of the great service that Josh Foley provided. And to add to the superb service, I enjoyed the bagels and hot Starbucks coffee!! I love great service!!!! Thanks AUDI! I'm a customer for life!!

The process for my wife was flawless. We purchased while living in Pensacola and drove down to pick up the car. The team, especially Bryce, was more than accommodating and handle everything very professionally. They welcomed us at the door. What a class act. I would defiantly purchase from Audi South Orlando again in the future.

I drove from Tampa to Orlando to purchase my new Audi and I'm sure glad I did. From the moment I stepped foot into the dealership David Woods and Jeremy Keller made this the BEST car buying experience in my life! They answered ever question in detail and made this transaction so smooth and hassle free. I left the dealership in less than 2 hrs. I've never purchased a car that fast! Mr. Woods is the best at what he does and got me the best deal! I am referring all of my friends to him and finance guy Jeremy. Audi of Orlando South should be really proud to have them apart of their team. I plan on purchasing all my other vehicles from them as well! I have had such a positive experience that I plan on driving the hour to get my oil changes when the time comes. Kind Regards, James Booth

Awesome. Excellent service, service manager and service consultant engaging with customer and attentive to customer's needs and requests.

Loved the customer service, they really care about our satisfaction. They did their best to get me a good deal! I'm in love with my new baby Audi TT convertible ! Thanks Bob! Thanks Alvin! Thanks everyone who were involved in the sale and final steps! Beautiful team!❤

I recently purchased a Q3 from Audi of South Orlando. I went in to look at the Q3's and ended up buying the car. It was a relaxed purchase Austin my Salesman was informative and knowledgeable. He continues to stay in touch with me to makes sure I am comfortable with the car and I can call him with any questions that may arise. Very happy with my purchase and the quality of the staff and the treatment that I received.

It has been a wonderfull experience! Very good service and quick delivering!

DONT SHOP HERE!!!! Horrible customer service at Audi South Orlando. It's a used car sales mentaility. You have to factually check what the sales rep say and after you agree to a price the finance managers play sleazy games and change numbers to be higher. If you buy here check every line on the agreement contract before you sign. They tried to raise the cost over a thousand dollars and when asked they just tried to play con games. Don't we shop at luxury dealers for superior customer service? Skip Audi south Orlando. I walked after their shady games. #conman #learnluxurycustomerservice

I recently had my car serviced and was feeling a bit uneasy about the way I was treated compared to others. When I got there I was greeted by Josh Foley. He greeted me with a subtle smile and after I told him what I needed, he then told me to go have a seat in the waiting area, someone will be with me. Seconds later another costumer walked in and his entire demeanor changed. He greeted her with a bright smile and after she told him what she needed, he then walked from behind his station, directed her to the waiting area, pointed out other waiting areas and restrooms and offered her complimentary snacks and beverages. All while I'm standing in the near waiting room watching in disbelief and asking myself why didn't I get that same treatment? Things got better once I was greeted by Service Manager, Peter McDonald. He took care of me and got me on my way. He was courteous and polite. His level of professionalism brightened my day and made me feel at ease.

After previously dealing with Audi South Orlando Audi I can say that I am very pleased with their customer service. Rick Hires (Service Manager), personally reached out to me and went above and beyond to handle any concerns I previously had. He arranged for a valet to pick up my car from Winter Haven and bring it to the South Orlando dealership while it was being serviced for an oil change; all while I was provided a loaner car (Q3) until servicing was complete. My car was picked up Wednesday afternoon and was ready to be delivered back to my home Thursday morning. My car was returned to my home with oil change completed and the car was completely detailed from inside out. Rick later reached out to me to ensure that everything went smoothly and I informed him that I was more than satisfied with the service. The service was quick and professional and I would highly recommend working with this team. Thank you South Orlando Audi and Rick Hires!

Very nice dealership and sales staff. I'm very happy with my purchase of a certified Audi. The sales process and trade in went very smoothly. Audi salesperson Gio was very knowledgeable and not pushy. We highly recommend Gio and South Orlando Audi.

Really good service.it was what we were looking for

Great experience - no negotiation required to get a great, transparent deal. I highly recommend this dealership!

Excellent customer service! Service advisor Liz went beyond my expectations 100%. Pleased with the service they provide me.

Anthony was my sales representative, and I was impressed with his product knowledge, but more so by his courteous attention. I have historically been a Chrysler customer, so the Q5 was my first Audi purchase. I can say that that vehicle I purchased, coupled with the service i received in the sales process, has my full recommendation to anyone in the market for a new car. Go see the folks at Audi South Orlando.

Good service. Mr. Peter got me in and out in no time.

Audi South Orlando staff is always amazing. Very attentive and thorough. I love my audi q5!

I visited this place for the first time and I love the service. Lucy was fantastic. At the end of the day I left driving a beautiful new Audi.

I bought my certified pre-owned 2017 Audi A4 a month ago and recently discovered that a previous owner spilled something on the center console infotainment center causing buttons to stick. I took the car back to the dealer but was basically called a liar and that I spilled something on the buttons. The dealer refused to fix the console saying it is not covered by any warranty. It seems that they treat potential buyers with so much attention but once you buy, they forget you. After spending 40K on a car, you'd think that it would be a no brainer to address a simple problem. Especially seeing that the vehicle underwent a supposed 300 point inspection before it was sold to me but it seems that was a lie. In addition, the vehicle inventory listed different rims than what I received, therefore making the 300 point inspection a complete fabrication. Overall, very disappointed with Audi of South Orlando. My sales agent was very professional but surprisingly is no longer with them. I will never be doing any business with this dealership in the future.

Excellent customer service--Peter made me very welcome on my first trip to SO. Thanks to @CFLAudiGroup for the recommendations. Find us and join us on Facebook!

Worst Customer service EVER... if I could give them zero stars I would!!!

Wanted to buy a part on a Sunday afternoon. The parts department closes at 4 that day I reached at 3:59. It was already closed and everyone gone despite the fact that I called ahead to state that I might be a minute or two late. He simply disregarded the fact that I wanted to purchase an item and closed up shop. Will not be giving them any of my business in the future.

Excellent customer service so far! Lucy was awesome, very attentive and knowledgeable. Also it's nice to have free car wash, Starbucks coffee and snack bar while waiting.

My overall experience was great. They took care of all of the paper work and worked with their banks to get the best interest rate possible for me (even better than CFE and Fairwinds). Free car washes are also nice, and also the snack bar. They're not pushy salesmen, and understand an individuals financial reality for the most part (won't try and up-sale you for more $$$). Again, great experience overall. (I will change this review if anything changes for the worse)

Very helpful salespeople - specifically Krista and Bryce. They really bent over backwards to get me the car and terms I wanted. I noticed some blemishes on the car the next morning and alerted them right away. Follow up was quick and resolution oriented, so feel like I made the right decision in choosing this dealership over the other one even though this one is farther from my house. If this treatment continues, I look forward to being a long time customer.

I just wanted to write to let you know how the staff at Audi of South Orlando – in particular, D’Mani Smith – over and above to make my experience beyond remarkable. Everyone was patient, informative, and friendly. Often when dealing with car dealerships, it’s easy to leave feeling like just a number to fill a quota, but not at Audi of South Orlando. I felt the staff worked with me to find a car that suited me for a fair price. What also sets them above is the service after I purchased the vehicle. Not only did they follow up to see how I was enjoying my new Q7, D’Mani and Jeremy Keller did not hesitate to make sure I was satisfied when I informed them of an aesthetic issue I was having with the car. They went above and beyond to accommodate me and work around my busy schedule to make sure I was happy with my buying experience. So needless to say, I was thrilled with the customer service and would highly recommend going there if you’re in the market for an Audi. Thanks for going the extra mile to make my experience really stand out.

Fantastic staff. Best customer service, from sales to service.

Great experience! Wide selection of models and very professional service. If you can, talk to Evelyn Castro! She was very helpful and knowledgeable. She made my car buying experience very smooth and easy. Thank you Evelyn! I love my Audi!

We were taken care of by Miss Evelyn Castro, who was very attentive and polite. The only restriction was that the first proposal made by Miss Castro and her manager was declined by us, and after that there was no contact from them for a new proposal. I called with a new proposal. Therefore, before giving the sale as lost, I believe that they should have exhausted all the possibilities. It seems to me that they did not believe or thought we were just looking. Other than that, so far so good.

NEVER buy a car o do a service on this Dealer. They are not honest and they hide everything! I took my AUDI Q5 to do a 75k mile service and I told to Mani Camacho that my car was consuming Oil. I paid $700.00 and they said the car was burning oil and it was a problem with that model. They replace some parts and Mani told me the problem should be resolved. 2 month later I went there again due to the same problem. Audi charged me $145 just to say hello to my card. At this time the Oil problem was a leaking. They called my warranty company and they were advised that the warranty company covers only the industrial guide of labor time to do the service. This dealer charges 2x the time to do the jog. Im not talking about the hour there cost 2x. They need the double of time to do the same service. The service adviser Jeff knew about it and he lied to me saying that Warranty Solutions will cover only half. He gabe me the instruction to go ahead and approve the service that when it is was done they will take care of payment with warranty solutions. They send to warranty solutions a invoice with the half of the amount and they are asking me to pay for the other half. NEVER GO TO THIS DEALER.

my sales associate, Mike Jankoski was fantastic. took the time to explain the deal, and the car. Made the evening very enjoyable. Once the lease is done, I will be back to lease from him again for sure!

Worst experience ever. Got quoted 1-1.5 hours for a 15k mile service that ended up taking over 4 hours!! I had my 1 year old with me and was late picking up my kids from school. This should not be an all day event. Never coming back again.

I want to thank Tim Hanna and Jeremy Keller for working very hard towards reaching my full satisfaction. You both went above and beyond, addressing every benefit, concern and interest. It was my first experience at your dealership, and I am 100% satisfied with your service and care. This is exactly the service that separates "great" from just plain "good". See you soon!

Tim was a very pleasant sales representative. He answered all our questions and made the process very smooth.

Just bought a new TT. Great customer service and experience! Go see Krista or Evelyn!

Krista was awesome! Great listener to what we wanted and successfully delivered it. Great customer service :) Lisa (Finance department) made our purchase experience very smooth. Thank you!

I love Audi at south Orlando I just purchased a Q5 2017 from Giorgi kobaidze he was amazing the best sales person ever I love my Audi

I had a great experience with Mr. Waleed Sarwar at Audi South Orlando this past month. Mr. Sarwar expedited an otherwise cumbersome process with his knowledge and experience at Audi. I felt assured as I was looking for my next car, and once I found it, Mr. Sarwar was nothing less than accommodating. Mr. Sarwar always gives you an honest opinion and you don't ever have to worry if his response is just a "sales pitch" or one you want to hear. If you are going in to look for a new car, ask for Mr. Sarwar!

We purchased a pre-owned Toyota 4Runner from Audi South Orlando and had a VERY positive sales experience. We were greeted promptly by sales agent Randy Rodriguez Crespo. He was courteous and professional, and was able to answer all of our questions. He made us feel at ease and followed up later to make sure we were still enjoying the car ( which we very much are!). Randy explained that Audi South Orlando refuses to re-sell an automobile with known re-call or safety issues. The 4Runner we purchased was sold "as is", but we did have the assurance that Audi South had inspected the vehicle's fluids, tires, brakes, pads and calipers. Before we purchased we were shown the repairs and replacements parts they had inspected or installed. In our case a brand new set of tires were just installed. The negotians were all above-board and any "sales pressure" were minimal at best. We liked the car and had been looking for this model for a couple months. We had been to other dealers across Florida, and had yet to feel satisfied or happy about any of the vehicles the other dealers had offered us. My wife, in particular was wary after visiting small auto-dealerships with questionable practices and mis-representation. We had REAL piece of mind knowing our vehicle came from a reputable Audi dealership with an in-house parts and service department on the lot. I would definitely recommend this dealership to other shoppers looking for a new or pre-owned automobile. Thanks again, Randy Rodriquez. Your personal manner and honesty made us feel comfortable. Our very best to you and your family.

Just picked up a 2014 A5 cab. Tim H. And the whole family at the dealership were great! I would recommend them to anyone looking for good service.

Evelyn my sales representative was very sweet and attentive. She helped me get the best and was present for the whole time.

Professional crew here at Audi South Orlando who isn't afraid to deal---even on the hot selling 2017 Q7s. My sales rep Evelyn was absolutely awesome and went the extra mile for me on the entire buying experience.

Evelyn was wonderful! Easiest car buying experience ever!

Amazing experience!! Only place I'll ever buy a car. Madly in love with my brand new Q5!! Thank you Sunil Prasad and Michael Jankoski for the top not service and VIP treatment!!!

experience not great I wait 4 hours for my car even wen they talk me it was going to be only 1 hour. The treatment was wire, I have a appointment for 9:45am, and get there at 9:30am and this guy walk in without appointment and take him first theme my. (I think is because he was American and I'm not). So find a other places if you are not American. The treaty was regular. Also the person who was attended me went to lunch, even knowing that my car was ready ( so i wait 1hour more waiting for him)

We purchased a new 2017 Q5 and a new 2016 A6 the same day at Audi South Orlando. Product Specialist Waleed Sarwar is very knowledgeable, patient, courteous and has a great attitude. He worked very hard with us on the selection process and was a pleasure to work with. General Manager Sunil Prakash is a very professional and courteous person who truly cares about the customer. He made the deal easy and we finalized a fair price in 15 minutes. We were very satisfied with our experience at this Audi dealership. Highly recommended.

My customer service experience was wonderful. Timothy Hanna and Jeremy Keller went over and beyond to make my dream come true. Excellent customer service. Thanks again Audi South Orlando

Called and spoke to a salesman (Ricky) about a used vehicle; informed him I planned to buy today. After he called back with a ridiculous price, he insinuated I must not know what I'm talking about in reference to Audi's. Just plain insulting. I will take my business elsewhere and recommend you do the same.

Customer service is horrible. They typify the "used car salesmen" stereo-type. Would never buy from them or recommend anyone to do so

Best dealership ever! After being treated horribly by another dealership, Spencer and the whole crew made our day. They stayed open late just to accommodate my family. Spencer wasn't pushy at all. They treated us great through the whole car buying process. I would recommend this place to everyone. Spencer is the best!

Great place to buy an incredible vehicle or two in my case.

They were trying to give us $5,000 less 4 hour trading in love Audi North in Sanford treated us with respect and gave us exactly what Kelley Blue book called for

They did great restorative work on my 2010 A3. Good shop.

I recently leased an Audi A3 from Audi South Orlando and had a overall pleasant experience. Tracy (Audi Brand Specialist) was a pleasure to work with and exhibited just the right balance of salesmanship. He was quick to get back to me on any questions I had, but never came across pushy or intrusive. Both Tracy and Bob (Finance Manager) also graciously stayed almost an hour after closing to work on sorting through some numbers and managed to meet my target price & terms. If you are in the market for a new Audi, I highly suggested checking out Audi South Orlando and seeing what they can do for you.

We were overall impressed with D'Mani's knowldege of the new Q7. He was very professional and made the whole process for us a smooth one.

I am very pleased with my new car as well as Waleed. He was very attentive and helpful.

Fantastic experience, I received a fair price on my trade in and a fair price on the car I purchased. I was very pleased with my sales person and feel very comfortable recommending the Audi South Orlando dealership.

We shopped around and finally decided on an Audi q3 for the family car. We went to another dealership in town and was not impressed. That all changed at South Orlando Audi. We did make an appointment but came early on accident. None the less we received excellent service. Starbucks coffee, water, snacks. The place is spotless and everyone was attentive. We had several different people help us, Parker and Evelyn. Parker helped us fall in love with our new car. Richard the manager made everything work and was a true pleasure. I will return to this dealership. As a young women I felt respected and felt no pressure to buy. That said I look forward to servicing my car there. Thanks! 10 stars.

The sales person I was dealing with was just fine. I had no problem with him....HOWEVER the Finance Manager really left a sour taste in my mouth. It seems all the finance manager really wanted to do was sell me additional things other then the car I had already agreed to buy. I told him I didn't want any extras, no add-ons, no maintenance agreements, NOTHING extra at all. I just wanted to pay for the car and leave. I had to repeat myself several times but the finance manager STILL wasn't getting it. I couldn't believe this guy. I nearly got up and just left without even buying the car. I came very close to doing exactly that. If this is the way AutoNation has instructed their finance manager to treat customers, he is doing what you've asked of him but shame on AutoNation for doing so. If AutoNation has NOT instructed their finance manager to deal with customers like this then upper management better rein this guy in a lot or better still just put him out on the sales floor and have him irritate customers out on the sales floor instead.

I visited this dealership for the first time today just to have my tire pressure checked. The service manager Kenneth had my vehicle serviced and washed happily. Whiled I waited he showed me around the entire showroom. I've never been treated so well at another dealership. Thank you!

We had a wonderful experience at the dealership. Specifically, we really enjoyed our test-drives/browsing vehicles with Giorgi. (Gio) He was extremely knowledgeable about the different vehicles and their technologies. Neither Gio or the sales manager ever tried to pressure us into a decision. They simply stated the facts and let us decide. We decided on a vehicle over lunch and called Gio to let him know. By the time we got back, he had much of the paperwork completed and the vehicle already headed to detail (It was black friday and extremely busy). In the end, we were able to find the prefect vehicle for my wife. Our new Q5 has been incredible. It has endless technology and an awesome Bang & Olufsen (B&O) sound system. We have owned several vehicles as well as a home theater system that was Bose brand. Although Bose has been great, it doesn't compare to the B&O system in our car. There are too many technologies to list, but I would urge you to take a test drive. And ask for Gio.

I purchased an Audi A4 this week. The experience was very painless! Definitely the most enjoyable car purchasing experience. Gio new every little detail about the vehicle and Lisa with financial services was very pleasant and efficient. A++ in every category.

Fabulous dealership, great cars and excellent staff. Everyone treats you you family and strives to exceed your expectations. Excellent experience and I would highly recommend this dealership.

waleed was great, very accommodating, no hard sell. Great inventory and as painless a process as car buying can be. Would highly recommend south Orlando Audi and Waleed.

Great customer service not to mention they have the most beautiful cars! Highly recommend!!!!! Me and my parents were treated like family. Will definitely do business with them again. Marina is the best!

I was left with mixed emotions yesterday after purchasing a certified Audi Q5 2013 for simple fact the salesman was straight forward with us and treated us like customers not a number but the quality of the vehicle was not there. The 300 point inspection was a complete fail, as well as there paint guard...torn seat belts, scratchs, something hanging on the bottom and paint issues and the salesmans answer i dnt know how we missed that and its not like your buying a new Audi. The used sale manager stated he get it repaired. And I told him no I'm buying a certified Audi one which means as new with no defects damages and would not have these issues, and the person you had detailing the vehicle ..you miss a lot ...I'm not buying a Honda I would expect this from them not you Audi. If it wasn't for the fact it was late and my kid was crying to go home I would of left with out the suv. Should of listen to my customer and went with Audi of sanford. FYI it's against the law to sell a vehicle with defective or damage safety restraints.... I will be returning today to talk to the general manager

Excellent sales and service experience. Lucy, Victor and Jeremy really took care of me and my family.

Awesome place to buy a car. The process was smooth and pleasant. We drove a couple cars and I am very happy with the one we drove home.

Had an interview at 10am with Jim Travis at Audi south introduce who I was to him did not see him after that. Did I not get interviewed because I am black and I have locks.Its now 19 minutes after 10 and still have not had my interview. Auto Nation/Audi Racism at this dealership when General manager is from another country. EOE. Equal Opportunity Employer yea right. Am I not equal to the white/black guys that work there. Its now 10:30 still have not seen Jim Travis since I introduced who I was at 9:45.

The sales manager Victor and sales rep Lucy were flat out amazing. As soon as my wife and I walked in we felt welcomed and accommodated. What turned out to be a test drive only morning turned into getting an amazing new A4 S line. I will definitely be purchasing my next Audi from them!

Worst experience ever! Save your money and go to Sanford! Location is amazing and I made the mistake of taking my car there. They overcharge everything! Long story short, they refused to replace the ECM that was under warranty (I know this because I called Audi and talked to the manager) unless I pay to get something else fixed for $1600 that they claimed to have flooded my car and Sanford seen none of this. They were charging me almost $2400 for the ECM when Sanford charges $1600. Lastly, I paid all fees I owed and had it towed to Sanford and later that day got a call and they said that the ECM was missing along with bolts, screws and the emblem!!!! Horrible!!!! If you have any issues, please call Sanford first!!!! When I called Audi main office, the manager basically said that they should fix it, but all Audi dealership are independently owned and can't make them fix it and we should call other Audi dealerships around.

Ask for Gio!!! So knowledgable and good! Knows Audis like he studied in college on them! Made me a believer!

I am not big into reviews but must say that this car shopping experience was a pleasure full experience. I was given an exceptional service by Waleed (Sales Rep). I bought an Audi 3 and would buy another vehicle from him again.

My last car buying experience was kind of disastrous in the end. The finance manager was a smooth talker and was dishonest. My experience at Audi South Orlando was a stark contrast. My salesperson was actually an Audi expert! Gio was amazing and could not have known more about his product! Neil in the finance department was wonderful to deal with. I took it today to get cleaned and the service area was extremely accommodating! I truly loved my experience and have renewed faith in the industry!

Gio, was a true salesman (and thats a fellow salesman saying that) I have purchased many cars in my life and was even raised by a car salesman. He did not have an agenda, only wanted to educate me and uncover my needs. I ended up buying a q7 and am very happy. Audi's can be intimidating to learn all the features. He took me completely through the car and taught me. He followed up 3 times the week after purchase and even sent me a video clip on how to do something I wasn't sure how to do!

Fantastic dealership. Christine was beyond knowledgeable about the product and didn't treat us like a number. She took her time with us and never made us feel pressured. We came to Audi several months ago when our friend was looking for a car. We remembered our experience there and our day spent with Christine and knew that there was no other place to go. We visited other luxury dealers but not ONE had the customer service experience that could compare. You all are doing a great job at this location.

I purchased an Audi A4 on 11/21/2014 from Audi Orlando South while I was visiting from out of state. I made the mistake at financing of purchasing the CPO, Tire and Wheel Package, Appearance package, Maintenance package, and the Theft Policy. I only purchased this because the Finance Manager, Lisa Dobora assured me that if I changed my mind once I returned home that I could cancel the products and have the funds refunded back to me at 100%. I left Florida and drove back to my home state with temp tags that expired in 30 days. Once I returned home and had time to thoroughly read though all of the Terms and conditions, I decided that I would cancel all of the products. I contacted the Finance Manager, Lisa Dorora on 12/5/14 and requested to cancel all of the additional purchased items immediately. I was informed that the refund process would take a maximum of 8 weeks to complete and that the funds would be issued directly to the original lender. This was not disclosed to me during the contract signing process. I was not thrilled about having to wait for my funds to be returned to me but I made the decision to be patient. The first sign of trouble happened when my temp tags expired and I had not received a replacement temp tag, and the DMV had not received any of the registration documentation. They sent me a replacement temp tag but it was received after the original one expired, so I was without tags for 3 days. I was not happy to say the least, but I was still trying to be patient as I was unable to go directly to the dealership since I was 5 states away from Florida. By the 8 week mark I still had not received any refund and I was getting the run around from Lisa Dobora so I reached out for some assistance from her Manager, Gary Thunberg (Customer Financial Services Director). After emailing Gary multiple times, all I received from him and was that the refund was in process and would be completed soon. I started cc'ing the General Manager, Sunil Prakash because I felt after 8 weeks I should have seen a refund for the over 7K that the dealership owed me for the cancelled products. I have received countless promises from Gary Thunberg of checks being issued and broken time frames. We are at week 12, and so far I have only received $2500 of the $7,100 that is owed to me from this Audi South Orlando Dealership. I finally was able to speak to the General Manager, Sunil Prakash today and I was extremely insulted that he is NOT taking this situation seriously. If I owed the dealership money they would be calling me everyday to find out where their money was, I'm having to wait over 12 weeks and they are refunding my money at their leisure and without any interest. What kind of professionalism is this? How could I ever recommend this dealership to any of my friends or family? Why would I ever go back and give them my business again? This is unacceptable and I want answers, more important I want my MONEY BACK! Audi what are you going to do about this poor customer service from one of your dealership representing YOUR NAME?????? Sincerely, Melissa Coleman

I recently moved to the Orlando area and have owned Mercedes Benz cars for years. My experience at Audi South Orlando was nothing but fantastic. My salesman Chris was great. He was professional, attentive and followed through. The total experience pulled me away from Mercedes.

I can't begin to say enough about the superb experience I had at Audi South Orlando. From the moment I walked in the door until I left, having purchased my "new" 2007 Toyota Camry Solara Convertible, I was treated to a AWESOME experience. My salesman, Zach Des Ormeaux, was very pleasant, very laid back, a non aggressive sales professional, and truly MADE my experience worth the drive from Sarasota, Florida. I was reluctant, at first, to make the two hour drive as I had already looked at two other cars at dealerships in Bradenton and Riverview. Neither compared to the cleanliness of the car, the presentation....looking like a brand new one....and the super treatment Zach gave me from beginning to end. If the service he gave me is anything like a normal Audi South Orlando experience, it went way beyond my expectations! And, the showroom was unbelievably beautiful! Definitely a state of the art dealership! As you can tell, I am TRULY a "HAPPY CAMPER" and LOVE my "new" car and LOVED my experience! I will recommend Zach and Audi South Orlando to all of my friends looking for a great car searching experience! WAY TO GO!!!

I bought an Audi Q3 from Audi South Orlando dealership and the process was a complete boy from start to finish. The sales people kept in constant contact with me, letting me know the status of vehicle before I was able to come look at it and test drive it. I live outside of Jacksonville and drove two hours to make the purchase and it was well worth it! I am very pleased with the staff's friendly and professional service and atmosphere. Conduct business with Audi of South Orlando, and you will be pleased that you did.

I had been looking online at cars and going to dealerships trying to find the right car. I ran into countless rude and unhelpful people. Many places jacked their prices the moment I showed interest, and no amount of haggling would budge them down even to their original quoted price. Some places tried to hide the carfax or they lied on the carfax. It was a high stress, frustrating situation. Then I saw a used car on the Audi website and fell in love with it, but couldn't help but think 'here we go again'. I got there and Marina helped me from the moment I called asking about the car. She is the friendliest, least pushy, and most helpful sales person that I have ever had the pleasure of dealing with. Her focus was on the customer first and the sale second, and truly listened to what I was looking for. If I ever need to look for another car I will definitly be going back to Audi and asking for Marina.

Our salesperson, Christine Kolenda, was exceptional with her follow up and follow through. She pulled out all the stops to let us get to know our new vehicle before we made the purchase. Thanks to her we are driving our new 2015 R8 10 cyl. piece of German awesomeness. Highly recommend! Everyone we met was professional, yet friendly. Pretty impressive dealership.

What an amazing experience of purchasing my 2015 Audi SQ5. From beginning to end, Matt Grajales, my Audi sales expert was on top of each and every detail. The entire process was painless and enjoyable. Their entire team here at Audi South Orlando, I owe a huge thank you to for making my car buying experience flawless, easy, and memorable. I recommend that anyone in the market for an automobile stop in and See Matt Grajales.

Christine Kolenda was a very competent dealer, she was patient and helped me pick the car that was right for me. Very open to show every model and their comparison even if it wasn't my ideal fit. I bought a Q5 and I am so happy with it. Not to mention the environment, clean, friendly and efficient.

I am glad I purchased my Audi from South Orlando dealership. They did such a great job locating the Audi with my exact requirements and had it transferred to this dealership. I was a little disappointed that the used car salesman gave a bad quote for my trade-in Honda Pilot. I ended up selling it at a Honda dealership and could not save on the taxes. In any case Jenny Oliveri and Ricardo Modeste took great care of me by renting a vehicle until the Audi was delivered to the dealership. The price of the Audi was excellent. Didn't even have to negotiate the price.

Amazing people to work with. Lucy, our sales representative, had amazing customer service and made sure all of my needs were met. Extremely happy customer.

Great, great, great Brody and Matt were a killer team!

This place has the worst customer service I have ever seen! First of all they had a price on the vehicle that I called about and agreed to buy it. I saw the next day they dropped it $1000. I called and said I was happy to see that it went down. They said "oh no sorry it was a mistake we will not honor this price"! So annoyed with that I still agreed to purchase it. I am out of state so I had to have it shipped. It showed up with a empty gas tank. As I know it's not the biggest deal in the world it's part of the Audi Certified program that it's supposed to be full of gas and clean. I Paid $60,000 for my car it was just a little annoying to say the least. No big deal brushed that off. Waited for a month for my registration in the mail nothing so I emailed the dealer they said "it's in the mail" which was a lie. 2 weeks later still hadn't seen the registration in the mail. Called the DMV they said they haven't gotten anything from them. My temp plates were expired. So of course I emailed the dealer and they assured me it was sent out and they sent me more temporary plates. They originally did not give me the $43000 tax credit for the sale of my vehicle which is how it works in my state so they overcharged my tax on the vehicle $3600 and said in a nice way to go get it back from your DMV yourself. Long story short on that deal they still haven't sent in the $4200 tax total to my dmv and I have emailed and called at least 10 times and no one follows through with anything. They took my tax money, overcharged me and I am still out my registration money and don't have my plates. This is the most unprofessional business that I have ever dealt with. Trust me do not buy a car from them they will not help you and will take your money and "forget to send it to the dmv".

I have been to Audi South Orlando twice now for service on my vehicle. Both times, I was greeted by Mike Lombardi, the assistant service manager. He is great, very polite and always making sure I am comfortable. Everybody there is very friendly. I highly recommend coming here! I will be back!

I bought a preowned 2008 Jeep Liberty from this dealership this summer. Alfredo P. was extremely nice and helpful! At first there were a few issues with the car, but Alfredo and the dealership took immediate action to fix them. I'm very happy with the car! Great service and hospitality!

I just purchased an Audi Q5 from South Orlando Audi. There was a mix up with the car I bought but Alfredo P, worked hard to find another Audi for me. His follow through was excellent.

This dealer is tops. Put all your trepidation based on prior experiences, as dealing with these folks is the closest one can come to a pleasureable car buying experience. My salesperson, Neal N, was outstanding. He provided all relevant information, gave pertinent advice, and had a hands off style that allowed the buyer to make decisions with no rushing, pushing, or ultimatums. When Neal saw I was wavering between different models, he threw me the keys to one and simply said to take it home for the night, bring back the next day, and let him know what I thought. He even offered the same for the other models I was considering for consecutive nights. Neal's manager, Sunil (GM of dealership), is equally honorable, smart, and extremely accommodating. All stereotypical dealer tactics are out the window when dealing with Sunil. Sunil is a true professional, and he is dedicated to giving you the best deal anywhere, with no b.s. SImply a pleasure to deal with. Here, you experience only honesty, fairness, integrity, and incredible knowledge of their products. The dealership is clean, user friendly, and overly comfortable. Wherever you begin your search for an Audi, you need to end it at this dealership. Both Neal and Sunil are trememdous assets to Audi. I eneded up purchasing an S5 Cab, and the entire experience (including driving this beast for the past week) has been a pleasure. Do yourself a favor and deal only with these folks.

Gave me a really good deal on a used hyundai genesis coupe. salesman was extremely helpful, actually came with me when I went to check the car out at a mechanic (and as they promised, it was in perfect condition) and didn't mind waiting even though it took an hour. My only complaint is that their dealer fee is $700 which is very steep compared to other dealers, but they are also easy to negotiate with.

I just bought a used Acadia from this dealership. I can not say enough about the outstanding customer service that I received from Alfredo P. I am from Quincy, FL and worked everything out over the phone with Alfredo. He stayed in constant contact with me and answered all of my questions, even on his day off. When I did drive down to pick up vehicle, everything was as Alfredo assured me it would be. He even just contacted me last week and informed me he had located a middle console that came with vehicle but owner still had and he sent it to me. Wow what customer service! Would definitely buy from them again.

Thank you Gio! You actually made my car buying experience a pleasant one. My Q7 was a perfect choice for my family.

If you don't own an Audi you should own one... Dealing with Zach at the Conroy location was a plus ... Great experience ... Amazing showroom

Matthew is one of the best new car salesman I have dealt with in buying over 20 personal new cars, mostly Mercedes and BMW. Even my wife who hates the car buying process and most salesmen, enjoyed Matthew and the experience. It is his style that set him apart. He is obviously very intelligent and articulate, and knows the minute details and capabilities of his array of vehicles. But he quickly learns your style and needs, then seamlessly finds the perfect model for you. His non pushy approach and willingness to do whatever it takes to help us get out of our leased Mercedes and into our new A 6, Quatro, was impressive. The other employees at Audi of South Orlando were also great, and the deal the New Car Manager offered us was unmatched by anyone else. The new facility is gorgeous and everyone should visit it to see what a modern auto store looks like. The Audi A6 is a remarkable vehicle to drive, and both of us expect to enjoy it for many years to come.

I bought my new A7 from Audi South Orlando a few days ago and I was really happy with the service. They really did everything to help me get the car that i wanted. I was helped by Nate M and he really took the time to provide great customer service and made sure I was satisfied with my purchase.

I just purchased a 2015 A3, and the salesman, Matthew S, was great to deal with. Very friendly, professional and worked with me to get the trade and terms I wanted. The car is great, exactly what I wanted.

Everyone is professional and courteous . Gary was exceptional to me and my wife. Thanks for the great service.