Derek was very nice, accommodating and helpful!

Easy place to buy a car!

Excelente, atendimento precisa de duas peças, fui atendido em português pois tem o Davi que trabalha lá. E paguei 30% do valor do Brasil, valeu muito a pena e 5 minutos estava saindo com as peças.

Audi South Orlando is the only dealership you should buy a car from. They are by far the best in Orlando! When it was time to return my wife's BMW lease, we were looking for something new. We ended up stopping by Audi South Orlando. We were immediately greeted by our sales rep: "Ben To" He truly made the sale happen and Ben's customer service was second to none! You must go see "Ben To" for any of your new car needs. I will be returning next year to purchase another car for myself. Service Department Review: Chris Beracierto is my service advisor. I just want to say how wonderful my service experience has been the last few weeks. I just leased a new audi Q5 for my wife and a few weeks ago i noticed the interior lights were flickering. I made an appointment with Chris and he took care of me like a rockstar. The initial appointment was predicted to take longer than expected and Chris quickly put me in a loaner car even though I had not reserved one. I was only at the dealership for 10 minutes and I was already on my way back home. I was shocked how fast he took care of me. He ordered the part I needed and installed the new part today today. I was in and out of the dealership in less than an hour. I will lease my next car from your dealership because now I know the service experience is going to be flawless. We came from a BMW and all I have to say is your service experience blows theirs out of the water.

Chris Beracierto is my service advisor. I just want to say how wonderful my service experience has been the last few weeks. I just leased a new audi Q5 for my wife and a few weeks ago i noticed the interior lights were flickering. I made an appointment with Chris and he took care of me like a rockstar. The initial appointment was predicted to take longer than expected and Chris quickly put me in a loaner car even though I had not reserved one. I was only at the dealership for 10 minutes and I was already on my way back home. I was shocked how fast he took care of me. He ordered the part I needed and installed the new part today today. I was in and out of the dealership in less than an hour. I will lease my next car from your dealership because now I know the service experience is going to be flawless. We came from a BMW and all I have to say is your service experience blows theirs out of the water.

D’ Mani was very nice and knowledgeable about the RS5! The entire staff is friendly. Pretty showroom.

Great service.

Nice service, super friendly staff! Coffee tea water and snacks available while waiting !

They are organized and so attentive!!

Very professional sales person easy to work with great customer service I would recommend going to the dealership to anyone

Sami, my sales agent, was very helpful throughout the process of purchasing my vehicle. He addressed my concerns with care and gave me very detailed information step by step. After I made my purchase, he followed up with me to make sure I was completely happy. Sami and the rest of the team at Audi South Orlando made my car buying experience a very pleasant stress free experience!

I ask if the car come with 2 key they told me yes after I get the car all a get is excuses and they lost one or my car key audi A6 2018 😡😡😡😡👎👎👎👎 really unhappy.

Service was great. They are customer oriented and made sure I was happy with everything. Good experience.

I was treated very very unprofessional nobody tried to help me I was just told they are not fixing my car and I live all the way in Ocala they made me come there 3 or 4 times just to tell me my last time they are not fixing my car with no explanation my car key will not unlock my driver door but it will unlock the rest of the doors an this was fault was obtained during the sale so I was told it would be fixed for free so I don’t understand why I’m being treated so badly 😓😓😓

Best service department of any dealership I’ve ever used. Bar none.

We experienced a fair trade of one car and the positive purchase of a newer but used car. All was disclosed, prices negotiated, and without any hassle or pressure.

My experience was nothing short of stellar with the entire service department especially Derrick, my apologies if your name is misspelled. I felt like the entire team went out of their way, both on drop off, the loaner process and pick up. I was very pleased.

Good customer service.

On the market for a new car after finishing my BMW lease went to see and seat on a R8 a young guy came up to see if we were working with anyone I said no. I asked to take a seat on the R8 spider and the young sales guy laughed on my face and walked away !! I will take my business and anyone on the market for a new car somewhere else !!

bad service department breaks more than they fix. then gives you a hard time when is to fix something they mesed up

Very organized, clean, on time.

We bought a SUV from Audi of South Orlando and MO provide us a great service. He followed up with next day and be sure that we were enjoying our purchase.

We were very disappointed in the written misrepresentation of the financial details associated with the purchase of our vehicle off lease.

We worked with Jess Vargas to on our recent purchase and she was amazing. Great customer service and very pleasant to work with, as a no pressure sale. When we were done with the all the paperwork it was late and we need to get home, but Jess offered to come to us to go through the car. We stopped by last night have Jess go over the car which she made fun.. She again offer to come to us if we still had problems. Great customer service and a pleasure to work with... I highly recommend you ask for Jess if you consider purchasing..

This place is excellent in customer service! From the sales guys to service department! I called to schedule an appointment yesterday for my recent recall on my Audi & Aaron was great on the phone! I usually work with Manny when I get my car serviced & he's one of kind! Excellent follow up with Manny & his knowledge on servicing car is excellent so I try to stay with the guys that know me & my cars. I also have to mention about GIO who goes above & beyond with his customers! I have dealt with these people for awhile now but want to say when you have people that treat you with kindness & respect shows how much they care! Take a look at these type of individuals cuz Manny & Gio will give you the best service possible but that's my experience. You will need to talk to others, I'm sure they are just as good! Audi South doing something great in hiring quality & educated people! Way to go guys!!!

We purchased a 2019 Q7 and from the first contact with the internet salesman to pick up at the dealer we were treated very well. The pricing was outstanding and I encourage anyone thinking of buying a new car to check them out first.

Other than having to write a check; it was a great experience.

Great experience, Harrison do well and we will look forward to conducting further business because of his professionalism.

Treated well, very knowledgeable salesmen,everyone is friendly, not pushy at all. Everything you could ask for when buying or servicing your car.

Since i have moved to Orlando in 2016 I have bring my Audi to the South Orlando dealer, and everytime I have problems and headaches. The wait is too long, their customer service is not up to standards, they keep referring me to the North Orlando dealer. Every time there is some problems when my car goes into their shop. Very disappointing Today they refer me again to North Orlando, and i will never go back to the South Orlando dealer. I should have gone to the North one long time ago. If someone actually read these reviews from the dealer, can call me and i will give them examples of everything they did and how unsatisfied I am with them.

Professional job and help me with any questions that I brought up.

All staff we got in touch with were professional and nice. And we ended up buying a new 2019 Audi Q5 there!! 👏

Very professional. Great customer service and experience at all.

I was contacted by Audi South Orlando to turn my lease in early in order to get a new car. I was hesitant because I wanted to make sure my first car would be removed and I would not have to make any other payments. As I made payments on my new car, the phone system advised me that I still owed payments on the car I had already turned in. I contacted the dealership each month and was assured everything was taken care of on their end and that I needed to contact Audi Financial to get “their” issue figured out. (I still don’t understand why I needed to deal with this as it is an internal issue between the dealership and Audi Financial, but I did). Audi Financial had no record of me turning in my car and advised me that they had reported my missed payments to the credit bureau. I could not believe that after all of the emails and communication, nothing had been done. I reached out to the GM of Audi South Orlando, Sunil Prakash, hoping he could assist me with this issue and turn my experience around. Unfortunately after a few emails and no follow up to fix the situation, I still have no resolution. My situation “fell off his radar” and he assured me he would make it right, but he has not. It has been over 3 months and my issue still has not been resolved. I highly suggest bringing your business to another dealership because there is no accountability to take care of their customers once they have your business.

Everybody there is very friendly. I had the pleasure of working with the salesman Mo, he was very helpful and honest. He treated me fairly and helped me out to get the car I wanted. I will definitely be coming back for future purchases.

I may never buy a car from a different dealer again. I was treated like a family member, not a customer. I was given a very fair price on my trade and excellent price on my purchase. I am very impressed with every aspect of this dealership. Thank you

Excellent customer service, very respectful and pleasant negotiation process.

Decent prices, knowledgeable staff. What more do you want out of a car dealership? You need it, they have it. Simple and to the point with superb customer service.

There was a recall on the vehicle. Called in November to set up. They told me that there was a waiting line and promised several times to let me know - never did. I had to call in January to set up the appointment. While there they tried to upsell on a bogus repair with an outrageous price. By the way their prices are always very high for maintenance or repair. Therefore I only repair this vehicle, which is out of warranty, for 80% less, and more reliably elsewhere. I save a lot of money repairing and maintaining elsewhere. The service department has gone downhill. The service person that I dealt with was polite. But I will never repair or service the car there

I purchased my Audi used and was wary of using the dealership for servicing as I’ve heard the cost can be prohibitive. Cue my A5 getting a flat tire and I’m missing tools to remove it myself, and we all know how roadside can be. I rode with the tow driver and he kept the chat easy and kind which helps take some of the stress away when dealing with the unknown. As expected two new tires were required. The Service guys did an inspection and swapped/rotated tires in the exact time frame I was given and the cost was less than the estimate! Victor worked with me, and was a wonderful help. He explained the entire process, registered me in the system, and verified everything that needed to be checked out would be, and a few others as well. I won’t be wary of going to the dealership for service. I highly recommend it based on the coffee and bagel perks.

It took longer than expected to repair an issue with my car that was under warranty - however, I was able to use a courtesy car, my car was returned to me about as clean as how I purchased it, and the amazing service really helped to make it all OK. Thanks Romin!

Absolutely everything. Incredible staff, professional, polite. Make you comfortable while waiting. Never had s bad experience here

I was contacted by Audi South Orlando to turn my lease in early in order to get a new car. I was hesitant because I wanted to make sure my first car would be removed and I would not have to make any other payments. As I made payments on my new car, the phone system advised me that I still owed payments on the car I had already turned in. I contacted the dealership each month and was assured everything was taken care of on their end and that I needed to contact Audi Financial to get “their” issue figured out. (I still don’t understand why I needed to deal with this as it is an internal issue between the dealership and Audi Financial, but I did). Audi Financial had no record of me turning in my car and advised me that they had reported my missed payments to the credit bureau. I could not believe that after all of the emails and communication, nothing had been done. I reached out to the GM of Audi South Orlando, Sunil Prakash, hoping he could assist me with this issue and turn my experience around. Unfortunately after a few emails and no follow up to fix the situation, I still have no resolution. My situation “fell off his radar” and he assured me he would make it right, but he has not. I highly suggest bringing your business to another dealership because there is no accountability to take care of their customers once they have your business.

I had a major repair done and it was handled very professionally. My car drives like new. Great customer service.

I am in the market for a new car. My Lexus (which has been an awesome car) in now 11 years old. I visited the Audi dealership to view the A8 & A6 models and to get some information about the brand. In the past I have had a BMW 740 & a Mercedes E320. An Audi is a brand I am considering. The A8 on the showroom floor was locked. I asked for a key which was promptly provided, but the person who unlocked the car left. I felt ignored, so I looked at the car inside and left. There was no offer to help from the receptionist or 3 other people in the showroom. Strange behavior from a luxury brand dealership.

Jess Vargas is an amazing associate to work with at Audi South Orlando! We have tons of Audi dealerships where we live (Palm Beach County/South Florida) with okay service and a good selection of cars. But they’re no match for this dealership or Jess. She got us to drive all the way up to Orlando and lease our second Audi in 2 years. She was honest, direct, prompt, and extremely helpful in making this transaction one of the smoothest I’ve ever experienced. If you’re looking to avoid the games and just get a good deal - reach out to her!!! She’s really solid - you won’t be disappointed!

Jim Smeltzer was very helpful, friendly and professional. He kept me in the loop during the entire service appointment.

Had a great experience with Hafid M. Hind. He helped me through the buying process. He is professional and knowledgeable. Definitely recommend this place.

Deals were not that great. Ended up buying a Volvo in Melbourne.

Worked with Jess Vargas. She was wonderful!! Everything went very quickly and smoothly. Definitely would buy from her again.

Everything was professional

Highly recommend Audi of South Orlando. I traditionally drive Lexus; however, Sami turned me into an Audi owner. Ask for Sami; he is fantastic! He was not pushy, showed me all the options and made things happen quickly. He made me a fair offer for my trade in and negotiated fairly for my new Q7. Couldn’t be happier with his superior customer service. I look forward to being an Audi owner knowing they have employees like Sami!

If you haven’t gotten service from Manny at this dealership you need to ask for him! I had a rough couple of first experiences with an Audi Tampa dealership and this one, and truly never thought I’d be able to give a 5 star rating but Manny made up for everything and more. You can tell he takes pride in his work and really cares about his customers! I think these products speak for themselves but they’re only as wonderful as the people backing them up and helping you along the way. Plus the location is beautiful. I might just stop in for coffee here and there!

OMG where do I start .... first of all ask for Sami he is THEE BEST he help me with my car buying process got me the best deal ever I am soo happy with my brand new Q5 🥰🥰🥰... This location is amazing and Sami made my journey so easy he calls and check on me still continue to do so, I’m very satisfied ... Thank you Audi South Orlando Thank you Sami ✌🏾 MsCorolla7.

I had the best experience at Audi south Orlando. Anthony Egbah was my personal sales guy, he kept me up to date with every step of the car I was wanting, and making sure my needs were taken care of! He wasnt pushy on anythign i didn’t want or for. Everyone that was involved with the sale of my car were great as well! I would highly recommend anyone who is looking for a Audi to go here, and ask for Anthony Egbah.

Professional and consumer focused experience. They keep it simple and straightforward and deliver in th promise.

Jim did a great job getting me set up here and taken care of. My car was bought in Jacksonville and they made the service easier than taking it back up there.

We had my son's A4 in Service for a recall, While it was there we looked at a S3 to replace my son's A4. It was year end on this 2018 - S3. We have purchased various cars from Autonation and 1 new Audi from this dealer. I don't like the car buying experience so I told the dealer give me the best out the door price on the car that I do not like the back and forth stuff on the price. He came back with 48000.00 when the sticker was only 51000.00 I believe. I told him they are too high and proceeded to leave. The sale manager runs over to service and whispers like we are best friends 40000.00 for the car. They just really annoyed me and I told him if he would of offered that at the beginning we would be buying a car. I told him and the sales person do not waste my time. Never will I purchase a Autonation vehicle again. I just purchased another Audi from Audi North in Sanford.

I leased the A7. I loved the car but consistently had a difficult time with this dealership. I was advised not to go here but for convenience I did and regret it. Perhaps they are understaffed but I found their sales floor staff to be arrogant, unhelpful and flippant. I wanted to purchase the A7 and put a few extra grand into the car for tires etc. and am 15k miles under my lease limit. Bc of this dealership I decided to not purchase. They nickel and dimed me for scratches on the hubcaps.

Our salesman (Mo) was outstanding I’ve visited numerous dealerships in the past but was extremely surprised with the first class service at Audi in South Orlando. Thanks for a great experience!

Great service was provided by Anthony Egbah Sales . He was extremely helpful in all aspects.

My husband and I had an amazing experience. Victor Chavez addressed all our issues until they were handled. He spoke on our behalf in order to get the issue resolved and taken care of. He went above and beyond when it comes to customer service.

Jim was so friendly and helpful when my car was acting up. He made sure to assess the problem and got my car in for service quickly before I left for the weekend. I felt very cared for. The loaner car was also a dream!! I will definitely be returning if I have any more issues in the future and for routine maintenance.

Good customer services

Came in today on12/28/18. Met with sami Jafri. I was very overwhelmed with the car shopping experience from other dealerships. After meeting with sami, I've never had a more pleasant experience buying a car before. He handled everything with such class and honesty. I can actually feel good about driving my Audi Q7 home.

I was greeted when I first pulled into the service facility and introduced to the service technician (Jim) who would be assisting me. I was escorted to and offered snack & beverage while I wait. Although I was just scheduled for an oil change, Jim explained the various service options that were available, the cost of each pkg and what is covered under warranty. The service would take approximately 2 - 3 hours and instead of waiting around at the facility Jim offered to have a driver take me to the mall. I was driven to & from the facility to the outlet mall...shopping while having my car serviced-loved it! Now that's service - thank you Jim & Audi of South Orlando!

Excellent service from the time you walk in the door. Everyone was there to help out. Our sales agent , Chris, was the most helpful

Audi South Orlando is the only dealership you should buy a car from. They are by far the best in Orlando! When it was time to return my wife's BMW lease, we were looking for something new. We ended up stopping by Audi South Orlando. We were immediately greeted by our sales rep: "Ben To" He truly made the sale happen and Ben's customer service was second to none! You must go see "Ben To" for any of your new car needs. I will be returning next year to purchase another car for myself.

Audi South Orlando is the only dealership you should buy a car from. They are by far the best in Orlando! When it was time to return my wife's BMW lease, we were looking for something new. We ended up stopping by Audi South Orlando. We were immediately greeted by our sales rep: "Ben To" He truly made the sale happen and Ben's customer service was second to none! You must go see "Ben To" for any of your new car needs. I will be returning next year to purchase another car for myself.

It was my first time at Audi South Orlando, and I purchased a CPO (Certified Pre-Owned) Audi Q5. I've never purchased a certified car, but in this case, the sticker price was non-negotiable. According to a few industry sites like cars.com and cargurus.com, the vehicle I bought was listed at $2000-2500 below market value, so I didn't think I was getting taken advantage of. The two salespeople I worked with were very accommodating and easy to work with. The experience was a pleasant one overall, and despite a clerical error with the paperwork being written up with the wrong VIN, they took care of the issue in a timely and professional manner and it wasn't an inconvenience to me. Paying sticker price for a car is not something I'm used to, and when you add the tax, tag, title and dealer fees the price jumps almost $3500. The dealer did manage to get me a pretty good finance rate through their financial partners, which was a few 10ths of a point less than my pre-approved loan. The bottom line is, I'm happy with my purchase, the people I dealt with at Audi South Orlando were friendly, professional and at no point did I ever feel pressure to make any deal. I would not hesitate to return here for my next car purchase.

Great customer service. Excellent and beautiful facilities.

Every time I go in there nobody ever ask if they can help me just very frustrating

Was a terrible experience. Was told 1 1/2 hours for 45, 000 service was there 3 hours. Will never take my car back there again and can’t wait to return this lease in May.

Christopher Beracierto was my service contact. He was wonderful to work with. He listened carefully to my concerns, kept me updated throughout the process and followed through to make sure all of my concerns were addressed. Also, a Q7 was provided for my use while my car was being serviced, so I was able to continue enjoying the features of my car that I enjoy.

Manny is very professional and helpful during the service appointment!

Awesome service , very helpful everyone there, and helped in everything.

Buying a new car at Audi of South Orlando was a great experience. Every member of the staff was very helpful, friendly and professional. Even after buying my new car, Anthony (our sales associate's) attentiveness to small details, answering all my questions and making me feel comfortable was truly appreciated. Will definitely recommend this dealership highly, and consider buying another car from them in future.

I've always had a Lexus. The Audi facility is inferior. Felt like I was not in a upscale facility

Brilliant service. Blew a tire while in Orlando. While they dispatched a service tech instantly...they were able to see me at the service department first thing Monday morning and got me out within an hour. Fantastic customer service. Was made to feel appreciated and valued.

I LOVE Audi South !!!!!!!! I always look forward to getting my car serviced there !!!!!!! So friendly and comfortable !!!!!!! Victor is always the best as my advisor !!!!!!

I took my car to Audi last week for a routine check and my service adviser, Victor, went above and beyond to take care of all the issues I was having with my vehicle. It’s great to have excellent service years after you bought/leased the vehicle.

If I can leave any stars, that would be for the greeting lady and that's about it. I came here with the impression that I can negotiate a leasing price for a very simple and the smallest class by Audi, an A3 Javier came with a ridiculously high quote. When I rejected, he called for Mike, an arrogant, rude and very obnoxious manager. There was no chance for any negotiation. Manager Mike was the most customer unfriendly guy I've ever dealt with. I will never recommend nor refer this car dealership to anyone, not even to my enemies. Mercedes Benz was thousand times friendlier. They got my business! Happy with my MB 250GLA

Very nice Audi selection.

I had a wonderful experience in the purchase of my Q5. Gio is the best sales rep I've ever had buying a vehicle. He was very knowledgeable about the vehicle and cars in general - his passion for cars showed. In addition he was attentive and went out of his way to help. In addition, he helped me return my rental and spent time setting up and going over all the vehicle info. It wouldn't have been the same experience without him. The rest of the crew was nice and facility was great. Thanks Gio! Mike

Very professional nice service

Me and my Husband just purchase the Q7 and Q8 .Mo make the car buying experience great he even pick us up to our house to pick up our new audi to the dealership...

Great service from Audi South Orlando! Both Chris and George gave me excellent help and advice.

I came in for an Audi A4 and this dealership exceeded my expectations. Although I had to drive to this dealership farther from my home it was well worth the extra effort. The sales team was excellent and very accommodating.

My experience with Audi South Orlando has been with the service department and positive. Romin, my service advisor, is knowledgeable and professional. Highly recommended.

Great team, great experience. Special congrats to Ben To - the salles person. Respectfull and with great knoledge on Audi cars.

This was this best experience I had with buying a car. I told the sales guy Lio Pena what I wanted (car and price) and he listened and totally delivered! Love my new Audi Q5! I would highly recommend Audi South Orlando and Lio Pena! Thank you!!

No pressure sales. Friendly staff. Pleasant buying experience.

Great staff. Sami Jafri was amazing and very helpful

We are hurricane Michael victims. We let these people know and they took advantage of us. My wife feel in love with a 2007 GMC Acadia. All we asked was for them to check two things.... The sun roof for leaks and the transmission which are the two biggest set backs with this model vehicle. We were assured they were tip top. Lies. All they wanted was our money. We trusted them ( a salesman named Moe) drive the 6 hours there gave them $6400 cash and now have a beautiful leaking GMC that has a transmission that slips. The only people I'll recommend to this lot is the BBB. Vultures!!!!! Stay away from this lot!!!

Excellent service. I went for an oil change and when I got back home I noticed one of my wheel bolt cover fell off. I talked to Michael Coburn and he took care of everything, he even drove to where I was and install it for me since I wasn’t able to go to the dealership that day. I really appreciate the help, keep the good work!

I came to Audi South Orlando to do my 45K service. The customer service personal sign the car in very fast and they called me at the time I was promised the car would be done. The service was done perfect

As always have exceptional service.

Appreciated the time they took to listen to my concerns - they exceeded my expectations!

Paul Kindberg is the person to contact at Audi South Orlando. If you live anywhere is Florida and want an Audi contact Paul. He will give you great service and a great deal. Paul was wonderful to communicate with, knows all about the cars and made the deal so easy. FIVE STARS!!!

Our salesperson, Mac, was phenomenal. He was knowledgeable and upfront about every step of the process. He was low pressure and there to help. After visiting multiple dealerships, this was refreshing.

This review is less about the dealership itself and more the AutoNation employees that work there...specifically the two I worked with. I found a used S3 that I was interested in through Facebook Marketplace that linked back to AutoNation. I saw it was at a local dealer so I filled out the "I'm interested" form and within minutes got a response back from Mac that the car was still available. We set up a time to check it out the next day. Mac was not able to be in the office, so I worked with his partner, Austin. We did the test drive and when it came time to do all the fun stuff (i.e..the paperwork), he was all over it! I can honestly say that in 25yrs of buying cars, this was by far the easiest/least pressure experience I've had. The hardest part of the process was getting my loan application from USAA to actually download once it was complete! (apparently the loan officer forgot to "unlock" it) I was fully expecting to play the price game when it came down to working the deal, but I was unaware of how AutoNation works. The price is the price. Not haggling. The price they offered for the car was actually well below what it would normally go for. I think the first thing I said to Austin was, "Ok, why is the price so low and what's wrong with the car?". But it was just a really good deal! I couldn't take the car back home with me that day, so we arranged for me to pick it up a few days later. When I got to the dealer, Mac and Austin were both there to greet me, and they ran me through all the features of the car before I drove off. They both really did their homework on the features of the car. They even knew more than me, and I had been researching the S3 for months! If you're in the market for an Audi (or any car from the South Orlando dealer) I would highly recommend dealing with Austin and Mac! The dealership itself is beautiful (but who's kidding...ALL Audi dealers are beautiful!), and the staff were extremely helpful and made sure you were well taken care of. Now that I know how AutoNation operates (Thanks to Austin and Mac!) I will definitely be looking for my wife's next car via their website! Thanks again for the great experience!

seamless, great service, every step was at our convenience, not pushy and very enthusiastic about car and features.

Professional and attentive personnel. Romin was in touch every step of the process. Great service!

Took my S5 in for service Jim was excellent and kept me updated through the entire process.

Great Customer Service from Mike and Sunil. Always looked after not only through the purchase but also as an ongoing client. Thanks Team!

I had been in the market for a few months looking specifically for a used Toyota Avalon XLS (love this car, now I own two, my new one being 7 years newer) in my price range, with a Lexus or Acura as a second or third choice. I saw the Avalon at Audi, but it was just out of my price range, I received a notification that the price dropped, and immediately sent an email to the dealership. Within the hour, Michael called me and we set up an appointment for the next day. The car was immaculate! He answered all of my questions and made the buying process quick, and at times...even funny! I was out the door in no time with my newly purchased Avalon, and Michael even threw a tag on my old Car and personally delivered it to my house! I would recommend this dealership, and more specifically, Micheal Collins, for all of your new and used car buying needs!

The folks at the dealership are passionate about their jobs, very knowledgeable and always ready to help. They did not pressure me to make a decision, and in the end I made the right one - got me a new TT RS!

See Austin for your next car . Everyone was helpful in getting me a great vehicle. They have great sales and service.

I had a key programmed. The service advisor was very pleasant and helpful. I don't think this dealership does a good job of communication and response. I love my car and will probably buy another one, but when asked about the dealership, I can't really recommend it. Love the Q5 though!

100% satisfaction! Audi South Orlando is the best car dealer in town! I got my new car purchase with trade-in at top value without any hassle. My wife, kids and I came by the showroom around noon time on Sunday just to “window shop” but then 3 hours later we drove away in a new car. Every staff at this dealership was super friendly and professional. The facilities were luxury and spotlessly clean. I found the prices at Audi South Orlando were competitive and mostly good deals. I highly recommend this dealership to everyone.

Though I didn't buy a car, the sales guy was friendly and knowledgeable, even beyond the Audi line. The facility is clean and the cars are impressive. I love the A5 sport back, if I want a Tesla fan, there is a good chance I would have gotten it.

Anthony Egbah! Awesome service.... New A3- very happy

Bought an S3 today from Mike Collins. He provided quick and easy service. He was able to answer all our questions. Very personable and professional. Wes a great experience! Thank you so much!!

Very friendly service personnel, and my vehicle was ready at the time they stated it would be completed.

Chris is an excellent service advisor. My car was repaired to my satisfaction.

The salesperson interacted with me for days on a vehicle as I was driving 1.5 hours to come see the vehicle. It was going thru extensive multi point inspection. There was a delay in the paperwork process and I ended up leaving after spending 2.5 hours. The people were very friendly . The only reason for not purchasing was time crunch.

Some communication issues at first but in the end I got a great deal on a car that I love. Thank you to Michael Collins for reaching out to me, Richard Castro for responding to my concerns and Anthony Egbah for demonstrating all of the ins and outs of my vehicle. This team works hard and it shows. They stay true to their great reputation and they demolished every other quote I received by a huge margin. I will definitely be returning for all of my future Audi purchases.

everything was smooth, very happy with the service

Came into Audi dealership and Randy assisted me in getting into a car the same day. Super helpful to work with and got me an amazing deal on my vehicle. Would recommend to everyone

Thanks for the great experience and averting a vacation crisis

Randi Rodriguez attended me in the purchase of my Audi Q5 vehicle. He was direct and straight to the point regarding the purchase. He proyected honesty to me and I was comfortable taking to him. Randi explained very well the features of the vehicle and all the technical items in the vehicle. He clarified to me some misconceptions that I had regarding some of the technical capabilities of the SUV. Randi knows very well the product he is selling and recomended to purchase some items like the tire protection plan which come handi due to the construction that is going on in the area. I like the facilities very much. The location is great since is very accesible from my location. I will recomend to my friends and family. Jose A Morales

Thank you Audi South Orlando for making my car buying experience an amazing one, Javier, Neal and David helped me and made me feel comfortable every step of the way. I am confident that my Audi is the best car I have ever had because they took the time to make sure I understood how everything works on my car and most importantly that was getting the best deal and service!

Bought a Audi A3, and my salesman Jim Gaudio was super knowledgeable and helpful. Fast, easy, and straightforward, the way car buying should be.

I had a great experience ,everyone was friendly and helpful ,thank you to Michael for the smooth process!!

I went to this dealership to get a recall done in my A4. My appointment was at 8, but due to unexpected heavy traffic, I didn't arrive until 820. Despite my late arrival my treatment was fantastic. I felt like I was checking in to a hotel. They really understand customer service. The facility itself is sparkling clean and luxurious. The people I dealt with, particularly Manny Camacho, were thoroughly professional, friendly and courteous. I was in and out of there in the time they said it would take. Most important, the car is running great!

Had my car in for service and the entire time was made to feel comfortable. Jim was a pleasure to deal with at the service desk, kept me informed of the status of my car each step of the way and even called to follow up the next day. While there, I met with 2 of their Brand Specialists Chris and Javier who made time to show me a few of the newer models. The entire experience was great. The staff was friendly (not pushy or salesy) and informative. Thank you.

Excellent service - Manny did a fine job making sure everything was perfect.

We had the best experience buying a Q7 from Audi South Orlando. D’Mani was excellent with his service and home delivery. Very happy customer!

Love my new Audi Q3! Hafid “Mo” Hind found my daughter and I the exact vehicle we were looking for and the final negotiated price was more than fair. David Wood in financing got us an even better interest rate than I had bargained with the bank on my own. It was a pleasure to deal with true professionals in Orlando. They are honestly interested in return customers and quality service.

Ganz in Ordnung. Lange Wartezeiten trotz Termin

The service is excellent.

Excellent service, very please with their quick service

Mo Hind helped us with the purchase of our Audi. Love him, Love the car. He was incredibly helpful, kind, professional and dependable. Thanks to everyone at Audi South Orlando!

I want to write a review about the Excellent service and Assistance that I received from Sales Associate Randy Crespo Rodriguez. To start off I didn’t wake up on October 7, 2018 thinking about buying an Audi A4 2018 model. I was just driving about with no particular destination. I soon found myself visiting the “Audi south Orlando showroom” once their I met Randy, after a few minutes of conversation we headed out to road test the A4 Model, I was thrilled with this car. All I can say is that Randy was very informative about the product and answered all of my questions. Randy was able crunch the numbers that worked for me. There were no stones that he left unturned to accommodate my wishes. He’s actually the BEST SALES ASSOCIATE I’ve ever encountered, The buying process was very smooth and painless, I must include the Credit Manager in this equation because between Randy and the Manage they made my Dream Car a reality for me, thank you both for allowing me to become a Member of the Audi Family. Randy deserves a FIVE STAR Medal for the service he provided me. Sincerely, Joseph J Vializ

Excellent service and premises. The attendants are very welcoming and it was easy and pleasant to get the service done.

Worked with Lio Pena on buying a new Q7. He provided excellent service and was very knowledgeable. Will do business with him again.

Randy Crespo is an excellent professional that gives us all the attention that we needed!! I highly recommend to buy a car with him! Thank you Randy

Lack of communication and to many excuses not to mention attempting to over charge for a product that I didn’t need and it wasn’t even working either please remember to get all names of those you speak to keep personal notes as well. it always helps.

I want to say that Randy Crespo was an outstanding salesperson. He did an excellent job explaining all the details of the Audi Q5. He answered every question we had and he was very knowledgeable. He was a pleasure to work with. I highly recommend working with Randy at Audi South Orlando.

They do a fine job on every scheduled service.

I am blown away from the professionalism and courtesy displayed by the entire sales staff at Audi of S. Orlando. When you are in the market for a premium automobile, you expect a premium experience and they certainly provided it. This was likely the best car buying experience overall that I have ever had.

Excellent attention by Gio Kobaidze.

Great people great car buying experience even better car. Thanks Dmani and Sunil!

Excelente servicio y en poco tiempo la espera

The dealer was amazingly gorgeous the sales staff very helpful especially Salesman Michael Rory Collins. Special thanks to Michael Jankowski for making my deal a reality and very gracious hospitality. Wonderful experience.

I had a great experience. Randy Crespo is a fantastic person, he was very professional and we are so happy with our new Audi Q3. I would like to say thank you for all attention that we received and the way that we were treated by Randy. We are very satisfied.

I am very happy with the Q7 that I got from Audi South Orlando. Special thanks to Mo Hind whom was very helpful and forthcoming... He made it very easy and enjoyable to buy the car...

Audi South Orlando has FIRST CLASS service to match their first class cars. My wife and I actually ENJOYED our car buying experience thanks to Randy Rodriguez Crespo and their GM Sunil Prakash. This is our second Audi, and I am fairly certain it will not be our last. We could not recommend these gentlemen (and this auto group) more. In addition to the outstanding sales service, the facility is world-class. We added the service plan to our purchase so that service visits will be extremely comfortable in their upstairs lounge, and we were FLOORED by how clean the garage itself was. I feel pretty certain you could eat off the floor it was so pristine. THANK YOU Randy, Sunil and the Audi South Orlando team! A++++++

Mo Hind was my salesperson. He answered all my questions and guided me through trading in my old car for a new lease. Extremely patient and very helpful

I was impressed from the moment I walked in! The dealership is very sleek and modern but still inviting. D'Mani was an outstanding sales rep and made the process a breeze. From test drive to driving away in my new car, I was thoroughly impressed with the service at Audi South Orlando.

Once again, really pleased with Audi South Orlando Customer service. This is my second Audi from this dealer, and it's been always a positive experience. This time Mo Hind was my Sales Associate, extremely attentive to detail, and worked hard to get me the car I wanted, followed up with me several times after the purchase. Would highly recommend anyone to Mo, and Audi South Orlando. Keep up the good work!

Excellent customer service! I was traveling on vacation and the morning of my 7 hour drive drive home, all of my indicator lights lit up my dashboard like a Christmas tree,. Unable to make an appointment, I just showed up at the dealership at its opening and they immediately took me in. Service Dept ran all of the diagnostics, resolved the issue, test drove the car and quickly got me on my way. Greatly appreciate how they treated me and accommodated my situation. Highly recommend this dealership!

I recently leased a 2018 Audi A4 from Audi South Orlando. Mo Hind was my salesperson and he was absolutely phenomenal. He was extremely knowledgeable about the products as well as patient with questions and made sure to make my wife and myself comfortable with our decision. The entire team at Audi South Orlando made the entire process smooth and I highly recommend them for your next car purchase.

The service at Audi South Orlando was great, Assistant Service Manager, Romin Renfro was extremely helpful and curteous. I was very pleased with the service.

Worked with Lio recently to lease a Q5. Process was easy and quick. Brought our previous Q5 here for service and worked with Manny every time. Also very professional and customer-oriented. Would recommend this location to anyone.

Their customer service was crappy, no one even gave me a second look.

Overall it was a pleasant auto purchasing experience. My sales associate Michael Collins was thorough, congenial and knowledgable, which was key in my decision to purchase the vehicle from Audi South Orlando. William Ortiz from the finance department also was very helpful in taking time and making clear the entire paperwork process.

Love my car , Anthony is the best . If u r looking for Audi . Go to audi south Orlando and ask for anthony .

As a woman, car service departments can be intimidating. Every one was nice and welcoming on my 20kmile service. But I later discovered they did NOT perform a standard recall fix, and up-sold me a service package that they stated was Audi recommended items but turns out is dealer recommended. Totally took advantage of my lack of experience and did so with such a kind face!!! So buyers beware- I got taken; dont let it happen to you!!! And shame on you Audi South for taking advantage of your female customers.

Purchased a brand new A4 this weekend, my sales agent Mo Hind, 5 stars, excellent customer service.

I stopped in to check the end of my lease and options for my next vehicle. I wasn't sure what to expect but hoped I wouldn't sacrifice my entire Saturday at a car dealership negotiating pricing. Randy was able to help me to quickly narrow down the cars so that I could more easily make the decision to purchase a pre-owned auto. He was extremely helpful, personal but never pushy, which was huge. I would absolutely go see Randy again when I'm ready to purchase my next vehicle and would have no hesitation recommending him to others.

Randy Crespo was very nice and helpful. Not only was he extremely knowledgeable about the three models we were interested but he also knew a great deal about the competing brands we were considering.

Audi of South Orlando provided the best service I’ve ever experienced: They actually drove to my house to jump start my battery. Then, they took my car back to the dealership to complete a factory re-call. Sunil, Josh and Manny were beyond belief with their genuine service acumen. Thank you guys!

Mo was great, and continues to follow up after the sale. Wonderful buying experience. Go see Mo!

Personable and informative. Faster than most sales guys. We were in and out, financed and insured in an hour. We liked the guy and would send friends to him. We were also surprised at how affordable an Audi is.

I had a deposit on another car, but my daughter raves about the Audi, so we stopped by to test drive one. We met Michael and he was awesome! He did everything he could for us and more! We bought the Q5! He worked so hard for us! I love my new car!

Great professionalism!

Randy was amazing and very helpful! He got me a deal so good that I did not believe it until I saw the numbers. If you want a brand new audi and the best deal you will ever get, go see Randy! Thank you Randy!

Jess Vargas helped me out get the best price all through text messages. I didn't even need to be in the dealership to sort out all the details. Gave her an idea of what I was trying to pay, and got my Autonation appraisal through email for my trade-in. Went in the same day in the evening and walked out of the dealership with a brand new Audi. Would definitely recommend the services here. Thanks again Jess for making the process easy and helpful! 10 stars out of 5!

Very happy with the process of buying my used Audi here. The car was ready when I arrived and Rodriguez Crespo did a great job helping me to make the right choice. The options they give you regarding warranty for the used car you buy are very helpful and the service and help throughout was great.

Very efficient and professional. Highly recommended!

I had a great experience in purchasing my 2018 Audi and truly feel that my salesperson Mo Hind made my experience not only seem less but he was very knowledgeable, patient and got me into my vehicle in one day. It’s was a pleasure dealing with him and I would recommend this dealership no doubt. Mr Hind was beyond helpful and I feel that merit should given when it’s earned and noted. I would like to say that David Woods in finance was very helpful as well and a pleasure to deal with.

We had a really good experience at this dealership. We were suspicious of the initial approach we r’cvd (they couldn’t locate the salesperson we were supposed to see; and we noticed a lot of folks that seemed to be just standing around). However, Lucy and Mac turned out to be awesome. Met our needs and desires and went above them!

Went for 20 months service. Vehicle appears to have been checked thouroughly wipers were changed. I was offered and received a loaner in excellent shape.

Una visita con una atención muy especial, gracias a todos sus empleados por ser tan amables...

Always friendly and polite. Had some issues with Audi care which I had to resolve with Audi America. Dealership had little interest in helping me resolve.

Service was great. My service advisor Jim was very professional and got me in and out of there in a timely manner. I was able to take a loaner until my car was fixed which was very convenient.

I recently purchased my Audi out of my lease. The entire Audi South Orlando team from sales, service and finance were incredible, professional and efficient.

5 stars! Great service on my A5. I was not charged for anything I did not need. I was treated very professionally, and was not made to feel ignorant. I highly recommend Audi of South Orlando and will always take my A5 there for service

A melhor referência para modelos Audi de Orlando, atendimento ótimo e também em português.

Mike, my service representative was extremely knowledgeable and took good care to make necessary repairs. I highly recommend him and Audi South Orlando.

Michael Rory Collins from Audi South Orlando dealership was attentive to my car buying needs, communicated frequently, and worked with the transport company I contracted to ship my new car to CA. It was my first time purchasing a car from out-of-state; Michael put my mind at ease every step of the way. If you're in the market for an Audi, I recommend you speak to Michael.

Literally the best car buying experience with Mo with sales and David with Finance. I’ve been use to the red carpet treatment with Mercedes with 4 purchases. Mo and David has met those expectations.

Great experience with Audi South Orlando dealership. Michael Collins is my Sales Rep and he was great. He provided excellent service from beginning to end, always looking for alternatives to find options for me. Thanks to all people involved in the buying process of my dream car from initial contact, follow up, test drive, functionality explanation, car detailing, financial process. Congratulations to all of you guys, good job!

I found a used car on their website and called to make sure it was still there before I came in to see it. Mo Hind kept me in the loop as they located the car for me (it was actually at another dealership) and walked me through how to reserve it online so it would not sell before I was able to come in to see it. Mo made sure the vehicle was transferred to Audi South Orlando in a timely manner and he was with me through the entire process (test drive, trade-in appraisal, etc.). The whole process once I was at the dealership was quick (~2.5 hrs) from my past car buying experience. He even followed up with a text a day or 2 later to see how I was liking the vehicle. The only reason I didn't give 5 stars was because of their dealer finance rates they offer. I have excellent credit and was bringing 15k down plus 4.5k trade in and the best the could do was 6% APY! They said it was because it was a 2016 vehicle. So the overall experience was great, I would just recommend you go in with your own financing.

We were first impressed by the huge inventory when we drove up. Unlike some previous dealerships we visited, we were greeted immediately by Michael Collins who asked how he could help up. Within minutes he had us looking at 3 different cars that fit our specifications perfectly and then had the keys and we were off test driving. Michael was engaging, knowledgeable, no high pressure and in fact removed himself from us when he knew we wanted to ponder and consider a purchase. After we made our decision, we went to the spacious showroom, Michael got right to work writing up the contract, I was given access to a desk computer of another sales person to take care of online business I needed to conduct to buy and insure the car and all went smoothly. We were routinely offered refreshments and made to feel at home. Michael then introduced us to, William who handled all the financial transactions for us. He too was very efficient, explained fully the extra coverage for maintenance that we could purchase for the car but did not pressure us to buy which we appreciated. The car received a final detailing and arrived in front of AudiSouthOrlando with a big red bow on its hood for us to drive. We can all the way from Pennsylvania to purchase this car after months of searching countrywide online and it was well worth the travel. Can not say enough for Michael, William and the entire team at Audi south Orlando. Carl and Nancy

I was stranded out of town with my '02 S6 Swagger Wagon, tension pulley gave way. Jorge a mechanic was straight forward & said we don't have part for that here, it is 3:45 on a Thursday. He quickly researched and found part in Jax & said he could have it here by Friday morning & have me back on road by noonish. Jim service manager was awesome as well, keeping me in the loop where things stood, etc. He even went above board & had my door handle fixed on driver side, which has been a thorn in my side for a while. Low & behold Jim called me at 10:30 am & said yourey ready, WOW! These guys rock & I would recommend this dealership to anyone! To the General manager, as someone who formerly employed people, I will tell you that you are VERY fortunate to have Jorge & Jim on your team!!! Thanks Audi South, your service & ATTITUDE is to be admired and definitely appreciated 😎

First time buying a car and I have to say that the service provided by Lio Peña and David Wood is worth more than five stars. Thanks

Bought a car from this Dealership, they were very helpful, good customer services, very attentive people. I would like to thanks Mr. Randy , he helped me throughout the whole process, very pleased with his service.

Amazing store

We bought a 2018 SQ5 and traded in our two mustangs. Customer service were great and our salesman Lio was amazing. Never too pushy. Explained everything in details. And never was there a hidden fee. Would definitely recommend this location to others. We will be back next year to buy our 3rd Audi from them again! Thanks again Lio!

Michael Rory Collins from Audi South Orlando dealership is amazing! Michael Rory Collins provided outstanding customer service and help me feel comfortable when buying my first car. I recommend everyone to see him when you visit Audi South Orlando. I definitely will come back to see Michael Rory Collins if I ever decide to purchase another vehicle.

Its not only about selling a good car, service matters when time comes. I got very quick appointment & service. Guidance and information provided by Mike Coburn was amazing. I believe he is one among the staff who knows everything about cars. Service was excellent but wait time is bit high than anticipated.

fast and friendly service. spacious and clean waiting area. Jim was great!!

The sales manager is an absolute creep with an unapologetic attitude. They qouted me for a new Audi over the phone 5 times and when I showed up after a 2 hour drive they jacked the price up $1,600 because I wouldn't trade in my vehicle. They had the nerve to take the contract from in front of me, walk out of the room, change the price, and put it back in front of me without saying a word. Do not shop here.

Amazing experience given to me from D’mani, made the process very simple, helped me with everything, answered any questions i had ! He’s the one to go to for sure !

D’mani is the go to !! Awesome experience, made the process so simple for me!!

Had a few challenges nothing major, however Manager Jim Smeltzer handled everything to my satisfaction. Much appreciated.

Anthony E. was wonderful to work with. He really knows his cars. Ask for him!!!

They listened to the things that I thought I might be having issues with. After the service manager went over the initial inspection on my Q5, he thought that I only needed to have two of my three investigated. For the third, my side mirror heaters, he told me a special trick to make sure they were working. He also checked on the Certified Pre-Owned Warranty that I had on my car in case I might need it for the air conditioner. Harrison was awesome!

Nice friendly staff that are knowledgeable and competent. They have a mindset of wanting to help. Service of my Audi was done in a efficient manner with a minimum of inconvenience. Service advisor did a great job of explaining repairs needed. Thanks to all.

Very attentive office staff and the service was quick and detailed.

It was great. Our service contact Mike was professional, courteous and kept us informed of status. Displayed and provided excellent customer service

Mike was so helpful and great to work with! Audi South Orlando was great!

To keep this short because I had many issues with such a simple service request, I brought my Audi for speaker repair because a few sounded blown. I was unable to spend my money the way I wanted and forced to pay $190.84 for a diagnosis only to be quoted $1603.00 to replace a radio receiver and after declining and performing my own diagnosis I immediately noticed the torn surround of the subwoofer. I am now in the process of struggling to find a audio shop to do the job so thank you Audi South Orlando and the Assistant Service manager and poor diagnosis team as an 18 year old is better at diagnosis than professionals. Only bring your Audi here for basic maintenance if even that is done right as I was told my car would be washed afterwards however it never was.

How does a $192 key replacement and three hours of working on the key turn into a $1,800+ bill and no key for over three weeks. Can't get a loaner car, mind you I don't stay in Orlando and must I repeat...I haven't had my car in 3 weeks. Manny and Josh, where is the customer service? This is uncalled for and I don't appreciate being talked down to, I know how much an Audi cost...I don't wish this experience on anyone. Simple key replacement...NOT!!!!!! Very disappointed!!! Not even 1 star worthy!!!! Sincerely, Terrance C.

Mr. Manny Camacho was great very helpful and kind, was able to get everything taken care of fast.

I just dealt with Josh Foley, Service Manager at Audi South Orlando. I found Josh to be arrogant, and unhelpful. It’s all about customer service, going above and beyond what is expected. There is no need to be difficult and antagonistic. Customer Service 101, treat people how you would like to be treated!

Great Dealership. Service dept always accommodating as well.

Mike Coburn is my service provider, and he is really great. Super nice and efficient. I have a leased car and the service dept at Audi South is one of the biggest reasons why I would lease another car with Audi again.

Chris, Bob, Mike and the whole staff was very professional and information. The was completed and the car ready at the time stated. Chris explained what maintenance was completed and scheduled me for a wheel alignment later in the week.

The experience for my daughters car purchase with Ben To was above and beyond outstanding. Attention to every detail was provided. The walk around the facility for introductions to the service manager, parts manager, sales manager, and of course the finance manager. Everyone was friendly and professional. The facility was beautiful! Free Starbucks and snacks, phone charge station. The walk through for delivery was incredible. Everything was covered. We felt comfortable from start to finish. Thank You for a fantastic experience!

Victor (service) was very knowledgeable and has a great manner in dealing with people. He was attentive and went above and beyond in answering my questions and providing information. Thanks Victor!

I debated for a long time on whether or not to purchase a higher-end vehicle but the quality of my Q7 and the outstanding experience from sales through service at Audi South Orlando convinced me it was one of my best decisions ever. The car still runs like a dream and with Josh in service taking care of me, whether its a periodic wash/pit stop or full blown service, he and Audi always make you feel like you're the only customer. Loyalty as it should be!

I was buying an Audi Q5 for my wifes birthday. I live over two hours from this dealership. I shopped around and a local dealer gave me a good price. Right before buying the vehicle I decided to increase my search radius just to see if I could find a better price. I contacted this dealership and they beat the local price. I told them numerous times that I was paying cash and wanted their best out the door price. I also told them numerous times I was not trading in a car. I drove over two hours to the dealership to purchase. They went over the contract and it was correct. They then asked me about a trade. I told them no. They then said they would be back in a few minutes and left, with the contract. Upon returning they placed the contract down and I noticed the price was $1600 higher. I said contract was wrong. They then explained that if I did not have a trade then I could not get some of the incentives. I told them they were told up front I had no trade and that was before they quoted the price. The sales manager stated he was told that but he forgot when he figured up the price. After back and forth that what he did was wrong and they needed to sell the car for the price they quoted they refused. I ended up leaving after driving over two hours and wasting an entire day by a group that lied to me to get me to their dealership. What they did was wrong in so many ways.

Great Job Thanks Chris ! Perfect and Fast

We had an awesome experience at Audi South Orlando. Randy and GM Sunil were great. They were very informative and friendly. I have purchased a few cars in my time and this was by far the best experience I have ever had. The whole team was professional, courteous and on their game! Thanks for a great experience.

Excellent service. Options shown were tailored to the needs I mentioned. Loving my new car!

I was shopping an Audi Q5. I priced five Audi dealers. When I called Orlando South they said they would beat any price. I told them the best price I had been quoted and they called called back with a lower price . They also asked about a trade-in. I told them I was paying cash. NO TRADE IN. I drove two and a half hours to their location to save $1600. They wrote the contract and showed it to me. It was right on. They them asked if I wanted to trade my car. I said no because I could get more selling it myself. They asked if they could at least quote me a price to see if I would be interested. They said I was under no obligation. I agreed. They made an offer I thought was low so I said no. Then they said they would be back in a few minutes and took the contract with them. When they came back they put the contract in front of me. I looked at it and the price had increased by $1600. I said this is wrong, not what you quoted me. The sales manger then tried to explain that if I had no trade-in then I lose incentives and the price was higher. After stating that I told them up front numerous times that I was paying cash and had no trade-in the sales manger informed me that yes he was told that by the sales associate but that he forgot. He said it was a honest mistake and he only quoted that price because he forgot what the salesman told him. After explaining I was quoted a price and drove over two hours to get there they needed to sell vehicle for what they quoted me. They refused. I left and drove over two hours back home. They are cheats and liers. It was the most pathetic dealership experience of my life, and what's worse, they did not even care. My suggestion is never buy an automobile from this dealership.

Good service, nice staff, will be back if needed. Did not buy car there

Excelente la vendedora Sandra Molano nos atendió de tal manera que el proceso fue muy agradable, siempre con la mejor actitud y respeto hacia nosotros.

My experience with Audi S Orlando was very positive. Sales person, Mo Hind answered all of my questions and negotiated a fair price for both sides. I would recommend this dealer for others

This is the second time I service my car there and leave very disappointed. The first time I was told that the tires were worn to the point that in the following visit they had to be changed. Instead the following day 2 tires exploded because they overlooked apparently the inside edge of the tires it was very bad. This time the comment is that the brakes are bad. I dont get it every service I have is prepaid the car has only 38000 miles and it is a lease, One would think that it is in the best interests of Audi to keep their cars in the best condition possible it is cheaper than going on a legal action. Crazy

I always receive VIP service no matter what. the GM is a very nice and friendly guy who greets everyone. Lio, the sales guy who sold me my car is so nice and treats his customers as a gentleman, with respect and consideration. Even for the tiniest request they always show professionalism.

Service and classy environment especially love Gio greatest experience in my life buying a car...

Lio was very knowledgeable and professional. Was a great car buying experience.

I had a great experience buying my vehicle from Audi South Orlando. My sales rep was Austin and he was outstanding. My wife and I are looking forward to doing business with them in the future.

I called about a vehicle I saw online as I was out and about. Randy answered the phone with good energy and checked to see if the car was still there, and had it pulled out front waiting when I got there! Excellent attention and service from Randy, and I ended up leaving with the car. Very happy with the service and treatment, as well as the finance manager and the way they detailed the car for me before I took it home. Highly recommend this dealership and especially Randy. Thanks guys!

Great Customer Service!

Michael Rory Collins is an excellent salesman. We thoroughly enjoyed the process with him. He is the best!!!

Great experience with the service crew!

Great service! Jessica, Anthony and David were amazing! Jessica went above and beyond to help us, we're really grateful. We got a great deal on our car and we're loving it!

Gio is the best salesman I have ever seen in the car business. Second to none. Our new A3 is perfect! Everyone in the dealership were friendly and kind! Good honest people!

We were greeted by my service rep, Manny. Took my Audi in for an airbag replacement and was very happy with the service provided. We were shuttled to the mall and back which made the time fly. Thanks Audi for the great service!

My wife and I had an exceptional experience with Lucy (and Richard) throughout our Q5 buying process at South Orlando Audi. I highlight a few key characteristics that were most appealing to our experience: 1) sales never wavered responding politely and promptly to our endless questions 2) there was ZERO push by them to close a sale. In fact, we have visited this dealership many times before, not because of bad experience, but due to being thorough budgeters and shoppers until we found the right product and price for us - Audi Q5 3) the dealership is a beautiful facility, and the employees look to enjoy the work that they do, from sales, to management, to finance. (we closed our sale late in the evening and did not meet the customer service team) 4) Richard called me direct the next morning (from our sale) and addressed my delivery questions. I am confident that he will always prioritize my needs, in the event that any facet of the dealership lets me down in the future. (I don't expect they will, but it's clear that he is accountable and prioritizes me as a customer).

The service is amazing as the cars. Highly recommend.

Great service in the service department by Romain.

Horrible Service. I did not want to leave even 1 star. The employee William was going to call back and did not call back in 2 weeks. I had to call Audi of America and talk to Gabriella her extension is 43874 and she called him several times and he did not call back. When I finally got a hold of William through his boss he had attitude.

The whole staff at Audi South Orlando are amazing! When going from financing to leasing they were able to explain everything in a way that was simple to understand. They are very efficient with leasing a new vehicle so you do not have to spend all day at the dealership. They greet every customer and offer refreshments during the process. Austin (sales person) went above and beyond to make the offer work that was best for myself. He is easy to talk to and is great at communicating during the different steps of the process. Even if you are not looking for and Audi they are a great business to work with unlike many other dealerships that play games. I would recommend Audi of South Orlando above any other dealership in the Orlando area!

Hands down the best car buying experience I've had. Randy Rodriguez Crespo was a pleasure to work with, he was honest, patient, and genuinely wanted me to get the right car. After a few hours of me going back and forth between an S3 and S4, I finally made my decision on the new 2018 S4. I couldn't be happier and it was all made possible by Randy. Thanks for all of your time and patience Randy! I'll see you for my next car!

We had issues with a used 2015 A3 and we decided to purchase a new 2018 A3. Sales people are honest and very helpful. The discounts offered made the deal work and they really tried to make the pain of the old car repairs go away. Our sales person Gio is one the best I have seen in this business. There were price negotiations but they were claim and understandable prices. We love our new car and they are great to deal with.

Cannot say enough good things about my recent experience at Audi South Orlando. In particular, my saleslady Lucy. She had the patience of a saint and walked me thru the process with grace and class. I would recommend this dealership to anyone any day of the week.

Very good and fast service.

So my rental car was damaged in a hotel parking lot hit and run. Rather than go through a long lengthy and costly insurance issue I called to check the price of a small (or so I thought) reflector on the bumper of the Q7. When I picked up the piece I found out it was a whole component. The service desk immediately went to work getting me worked in that evening at little cost, cleaned the car, topped off the oil to make the oil light go off and got me rolling again. The facilities were beautiful. The people were warm, professional, friendly and could not have been KINDER. Something most people have lost. I never considered owning an Audi. This experience has changed my mind. The most real MAGIC you will find in Orlando!

So my rental car was damaged in a hotel parking lot hit and run. Rather than go through a long lengthy and costly insurance issue I called to check the price of a small (or so I thought) reflector on the bumper of the Q7. When I picked up the piece I found out it was a whole component. The service desk immediately went to work getting me worked in that evening at little cost, cleaned the car, topped off the oil to make the oil light go off and got me rolling again. The facilities were beautiful. The people were warm, professional, friendly and could not have been KINDER. Something most people have lost. I never considered owning an Audi. This experience has changed my mind. The most MAGIC you will find in Orlando!

very friendly , job was done on time , I recommend it

Years ago I had issues with an arrogant sales manager so I bought the car at Audi North Orlando. Since I have had my service done here at South Orlando and have had mostly great experiences until yesterday. The vast majority of people here are great but be careful of those others sprinkled throughout.

Great customer service, great facility. Josh is the best!

Great Experience overall!!

Dealership personnel are very professional, friendly and knowledgeable!!! This is the second Audi I purchased and have had serviced.

Update 7/17/18 - Called GM and he explained that the previous customer took off the TPMS sensors when he replaced the original tires. He asked me to send him the invoice and agreed to reimburse the total amount. I am completely satisfied with the resolution. Update 7/11/18 - When i left the dealership the low tire light came on after driving a few miles. Tires looked ok so I didn't worry about it and also because I was going to upgrade the tires and wheels. Took the car in today for new tires and wheels and they said the reason the light was on was because there were no TPMS sensors in it. All 4 were missing, they were not bad, they were missing. Called the dealership and they refused to cover the cost even though they sold me a vehicle without the sensors. The salesperson, Lucy, is great but I will never use this dealership again and would not recommend them.

As always, white glove experience, accommodating, expedite, delivered as promised. Thanks Audi South Orlando!

Experience was pleasant. They took their time making sure both myself and my wife understood everything.

My overall experience was excellent. One of the best I've had in getting a car. Would recommend it to a friend.

I absolutely love my Audi Q7 and our salesman, Austin, was fantastic. The process was enjoyable and I couldn’t be happier!

I was met with elite service curbside for regular maintenance on my car. The professionalism under the hood and at the counter has not been matched in my car buying/ maintenance experience. The discussion with Mike (service representative) concerning the work required currently and maintenance in the future was helpful and informative with a sufficient level of technical detail for me to make decisions.

friendly; kept me updated on progress

Purchased a brand new Audi A5 and a Ford F-150 from Audi South Orlando today. I wish I could give more than five stars. Our sales rep Mackenzie Scott was the best. He found the perfect car for my son as well as a great deal on a truck for my husband. This dealership is awesome. From Mackenzie to the manager Richard, all the way to Lawrence in finance. These guys are first class! Thank you for a great buying experience. �

Just bought a Q3 with Paul and it went great! He was super attentive even when I emailed him many many emails. I definitely recommend buying from Paul K!

Very professional and friendly. Provided shuttle service to the mall and picked up when the car service was completed. They were thorough with explaining prior and post service. Extremely comfortable waiting area with. Snacks nd beverages. Jim was excellent! Jose was a great driver and engaged in pleasant conversation.

Our experience in the dealer was very good, the salesman was very active and communicative at all times during the process of buying the car, so I recommend Mr. Randy Rodriguez Crespo to any buyer who wants to buy a car in Audi South Orlando, thanks also to the manager of the dealer for his attention.

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Our Q5 was indicating a backup bulb out. We live in a rural county so our home dealership is 1 1/2 south of us. We went to Orlando for the day so we stopped by this dealship. They went out of their way to look at our issue and make us comfortable while we waited. The staff was extremely friendly and helpful. Although it turned out to be a larger issue that requires further troubleshooting, which we did not have time for that day but deeply appreciate e earthing they did to try and help us.

Excellent experience from start to finish. Sales rep, Mac was informative, not aggressive and fair throughout the entire deal. David from the finance department was prepared making the finance process a breeze. Can not recommend this dealership higher.

The physical facility is gorgeous but your repair/replacement prices are utterly unacceptable. I refuse to use Audi dealership for anything that is not under warranty or recalled.

We needed to have an airbag recall job done on our Audi Q5. Chose this dealership because it is much closer to home and would not have to waste a whole day waiting for repair. Very impressed with service, our service rep (Victor) was fabulous. The car was repaired as indicated on time. Car was washed, Vacuumed and we were out and on our way in a few hours! Will definitely return to this dealership in the future.

Service and all repairs were done in a timely manner and I was treated very well and everyone was professional acting.

Always a 5 star experience 👍🏾👍🏾

Car service (oil change and software updates) was supposed to take 3-4 hours and ended up taking all day. On the plus side, they detailed my Q7 including waxing which was appreciated. IMO, they need to estimate time better so they don't over promise and under deliver.

Service advisor was fantastic, cost of the services preformed was ridiculous, over $200 for basically an oil change. Never again

An amazing experience! Mike Coburn was very helpful, knowledgeable and friendly!

The entire car buying process is normally something we look forward to about as much as a trip to the dentist. However, after pulling in to Audio South Orlando we were greeted promptly by Anthony Egbah. Right away we knew that this experience was going to be different! Anthony clearly goes above and beyond to create a comfortable atmosphere with his guests. After introducing us to the brand we went out for several test drives where he exhibited not only knowledge of the vehicle but also a low pressure approach that we really appreciated. This was the first "luxury vehicle" we had driven and we explained that we were early in our search. Anthony stayed in touch over the next couple of weeks in a way that was courteous and he quickly answered follow up questions we directed his way. At the end of our search, we came back to Audi South Orlando in no small part because of the excellent service, demeanor, and positivity we felt in that interaction. The facility is very nice, the car was certainly one we were impressed with, but it was Anthony that made it memorable. Thank you!

It was a wonderful experience that I had and the time I spent with Anthony the sales person.

If you are even remotely interested in purchasing an Audi, I absolutely recommend visiting Audi South Orlando and asking for Anthony Egbah. Anthony is not only very personable, he listens intently to the customer and works concertedly to match the car and price to the customer's satisfaction. Anthony ENJOYS his job and his employer; his sincerity is obvious upon shaking his hand and his pleasant demeanor and laugh are infectious. Richard Castro, Director of New Car Sales, was also eager to help me and very calm and professional -- even when my indecisiveness could have easily elicited much different responses. Probably the best car-buying experience I have ever had.

Worst experience I have had at a dealer in 20 yrs I am very dissappointed

Amazing experience. Mac and Austin were exceptional

David Wood from Audi South Orlando was fantastic...no BS, very responsive and smoothest transaction ever. He also took the extra time to walk me through all the vehicle options including setting up the app on my IPhone...not once but twice. Two thumbs up to David and team. Go see David if you are looking for a luxury car. And the best part they serve FREE Starbucks coffee in the waiting area.

Excellent sales personnel and very friendly and knowledgeable service personnel.

The experience was not unpleasant, and Dymanti(sp?) was very good at his job.

People skills are super, caring staff, great service

Great service, beautiful facility with lovely amenities. The staff are very friendly, kind, and knowledgeable. I felt very comfortable with them and knew my car was in great hands. Mike and Bob are both especially wonderful. ASO is blessed to have them as employees here! Everyone else was great, too- I wish I knew all their names! The loaner car was very convenient and appreciated. Thanks for all you do! I will be back! :(

Low-pressure but highly attentive internet salesman, Mac Scott, asked me how I prefer to communicate, and he stuck to it, answering all questions but never pushing. When I came in to buy, he took his time ensuring I went home in a vehicle I loved. The facility is gorgeous, too.

I purchased a used vehicle from them. I called the salesman "Austin" prior to going to see the car and asked him for a description. I go to the dealer and it was "Dead on as explained" The car was waiting for us. Everyone was friendly but most important honest. No games or runaround. I definitively recommend this dealership and team.

Efficient friendly service Better than any other dealership in orlando

I began my buying experience online. As usual, there was an onslaught of calls and emails from various dealers trying to sell me a car as soon as I tried to check inventory for the car I wanted. Audi South Orlando stood out. Mackenzie Scott sent an email introducing himself and asking me how I prefer to communicate. I knew then that I wouldn’t be tortured by daily phone calls hounding me to come buy a car. When I told him email was my preference he stuck to that, offered to answer my questions, and didn’t pressure me at any point. After my questions were answered, he asked when I would like to come for a test drive. I told him it would be a few weeks, and unlike other salesmen at other dealers, he left me alone until I contacted him. I could have bought a car much closer to home, but I knew this was the dealer I wanted to work with. When I finally got to Orlando. I found the showroom to be beautiful and the people friendly. In person, Mac Scott was very attentive and let me take my time, test-driving 3 different vehicles and looking at a couple more. He explained the features and how to use them. He worked very hard to make sure I left with the vehicle I wanted. Lawrence, the finance person, was also very friendly and helpful. Honestly, start to finish, this was my best car-buying experience. No pressure, just attention to my needs. I would recommend Audi South Orlando unreservedly.

This is a sales shop.....the service dept is just down right horrible. No call backs....consistently provide misinformation when you do make a callback or looking for updates on your vehicle.... It is hit & miss depending on who you reach when you do call......Arrogant support folks that act like no one else knows anything about cars......When issue was first reported,the service person accused me of aggressive driving as the cause of just the left side tires being at the wear bars after 26k miles on a set of Pirellis. Service management is a joke....they do no QA checks on their folks or follow ups with customers... After 18 months of complaining with no resolve even after explaining that the tires with just 26k miles were replaced to have the road noise still present.....The service dept still insisted it was not an issue with the car...... Fortunate for me.....finding out that there was a newly opened Lakeland Audi provided another option....finally got someone to listen and to look into the road noise. Come to find out that the left front bearing was bad....thus causing the noise and the excess tire wear.....so for 18 months this was the issue......Was there any conversation about compensation for me having to replace the Pirellis at 26k miles....oh heck no. This experience with Audi South Orlando has me looking to trade this car asap so that I never ever, ever have to deal with Audi again!!! My recommendation to all....go buy a Dodge......

Came in for air bag recall. Nothing has been wrong with my vehicle and then all of a sudden I have $2300 worth of stuff that is wrong with my vehicle. I did not ask them to look at anything else in my vehicle and haven't brought my vehicle back to Audi since of paid almost $4K fixing things on/in my vehicle. I fix all things on my vehicle and keep it running nice and smooth and all of a sudden $2300 worth of stuff that needs to be fixed. Ridiculous!!!!

Wonderful experience-Professional and friendly service as always!

I was interested in a Q5 there. When we went in to review some different payment scenarios, I asked and was told in no uncertain terms there would not be a hard inquiry. While waiting for the salesman to return, I pulled up my Credit Karma score and saw the dealership just ran a hard inquiry. The "finance guy" tried to lecture me on how credit works. Seriously? It wasn't a misunderstanding; the words were clear "It won't be a hard inquiry" I disputed it on my credit report but the dealership will not budge. If they lack the integrity to honor what their salespeople say, do you think they'll do right by their customers? Not a chance!

Great car, great service, great people , best car I have ever purchased.

Victor in service took excellent care of me and my A7!! Thank you Victor!!

I like it! The service, elegance, prestige & all of them are excellent. Thanks, Austin Christopher for your help. Drive to success!

The service is fantastic! Very professional and helpful!

I love everything about my new car...The staff at this dealership is amazing...Thank you for making a good deal and make another customer VERY HAPPY �... and I wanna thank you BEN the salesman for everything... you �

Victor did a great job explaining and recommending services, top notch

I would recommend Audi South Orlando to anyone looking to purchase a vehicle in Florida. I’ve never had a better car buying experience than working with this team in purchasing my 2018 Audi Q5. From sales to financing to management, I won’t go anywhere else to purchase a new car in the future. They are exemplary!

Everything at this dealership is excellent except the wait time for the service department. I wish that Audi would implement an express service for routine oil changes/tire rotation as other dealers have done. I had this service done at this dealership and it took approximately 4 hours (which is absolutely ridiculous). My appointment was on time, but then you have to wait for a service tech. to service the vehicle.

Other than the amount of time it took it was a very simple process. My sales rep, Austin, was informative and relaxed. He did a very good job and I would be happy to recommend the dealership.

Smooth transaction if you are an informed customer

Very good. Jim gave me another car while I was waiting for them to be done with my car

Got my SQ5 from there yesterday. Love it good service, just get more people working in the financial department to sell more cars faster!

Great customer service and friendly people. Fast and courteous

Audi of south Orlando, great experience had a nice time buying my use car , everybody was super nice,salesman have great knowledge of his Product , but fail fail to give all information on the vehicle because I don’t know the car with out navigation he didn’t tell and I paid a lot of money for the car it’s my fault not his , I will recommend this dealership to anybody but get all your questions answered before you sign.

We bought a new 2018 Audi A5 Cabriolet at a dealership in southern Florida but live closer to Orlando South. We had an issue right away with our new car and took it into service with Orlando South. They were incredibly helpful even though we purchased the car elsewhere. They bent over backward to correct our issue, inform us of features on our new Audi we hadn't been shown at the dealership where we purchased our car, provided us with a loaner car, expedited our service since we had a trip planned and ordered accessories for us. Our only regret is that we didn't purchase through them - but we will definitely purchase our next vehicle from Orlando South!!

MY SALES GUY BRIAN FENN WAS AMAZING. HE HELPED ME GET THE CAR I WANTED

Very good experience. David Wood was very easy to work with. Highly recommend him.

Carmela my service advisor did an excellent job in keeping me posted on my repair process.

It was a very long day for all involved. My 2012 TT vehicle received a 35,000 mile service. It was an extensive service and other problems that cropped up were delt with efficiently. The service advisor (Manny) made ever effort to keep me apprised of the progress of the service and comfortable whether I was in the customer waiting area of shuttled to the nearby mall.

I was very happy with the entire experience getting my A4 serviced. My service advisor even took the time to show me around the building since it was my first time there. All of the employees seemed very professional and it is a very nice facility. The work was completed quickly and I was on my way with a free car wash and vacuum.

Great service, when we arrived the staff were there and willing to help. I was not there all day as most dealerships . Friendly staff as well

Fabulous service! I love my new car and will happily buy again in the future from this dealership. Mac was great!

I recently purchased my 2018 Audi Q7 several weeks ago. Only one word is needed to describe it: "Wow". I would like to take a minute to rate my recent experience at Audi Orlando South. It was a smooth and seamless process from start to finish and the overall purchasing adventure was exceptional. I would like to specifically give a big ovation to Nabil Hayani, Audi Brand Specialist, and Sunil Prakash, General Manager. Not only were they extremely genuine, but also courteous, professional, kind, and exceptionally helpful.

The whole service experience was great from scheduling through completion. Victor made sure everything went smoothly and efficiently.

Exceptional service and loving my Q7. Thanks AUDI

Starting with the initial phone call to the dealership the customer service is excellent. Could not have had a better experience. I had previous experience with other Audi dealerships which paled in comparison with Audi South Orlando. Thanks Roman!

Overall what you would expect from an Audi dealership. I would have rated this place 5-stars across the board in years past, however, on my past service visit I was surprised how difficult it was to get someone's attention once I parked my vehicle in the service area, I wasn't greeted by anyone and had to find someone to acknowledge my presence. The service techs also somehow missed a pretty bad bulge in one of my tires that probably came from a pot hole. Not sure how they missed it since they rotated and balanced my tires as a part of the service and I also had my car washed and detailed. It was so bad that the service rep caught it the second he looked at my car when I came to pick it up before they gave me the keys. Thankfully he caught it and I was able to get the tire replaced, but this of course made me question the thoroughness of the entire 10,000-mile inspection. Hopefully my next visit is a 5-star experience as I had usually had in the past at this dealership!

Generally I despise car salespeople. However, for the very first time in my life this one car salesperson was truly excellent. Stayed away until I indicated I was ready. No sales pitch or bull crap. Very nice...

Very poor delivery. Vehicle was parked away from the building, sales associate did not go over the options on the vehicle or the manual, I was not shown the service department nor given their number and hours for business. Very disappointed and would not recommend this dealership.

Love this place! I bought my A3 here and also take it here for service. They absolutely take customer care to the next level. The staff is always welcoming and attentive. They provide coffee, water and snacks for while you wait or they'll take you to the mall if you'd rather wait there. It's so relaxing I almost look forward to taking my car to be serviced.

Went in for an oil change. Manny was helping me out. He was great!! Oil change was done in timely matter

I stopped in the Audi dealership in Orlando unexpected with a nail in my new tire I had just purchased from Audi. They replaced it for nothing and I was out in 1 1/2 hr. It was awesome!

Very nice experience tru all the process .. everything run smooth and they worked with me to meet my expectations thank you all ...Austin and Lio were awesome thank you guys

Brought it in for service 55,000 miles it was $600 there’s two issues that I pointed out to the service advisor neither one was addressed then I get my invoice back and get home start going through it and noticed that they said I refuse the rotation why would I refuse to rotate my tires when it supposed to be included in the service? No I’ve called him four times and left two messages and still have yet to get a response not great on customer service. Not to mention I’m also missing two valve stem caps,

Great customer service quality people everybody ask if I needed something educated people offering help

I’d looked a lot of places before falling for my Audi. My salesman was helpful. The finance part was dreadful! We wanted over 2 hours for someone to work on my paperwork and then it took 2 hours. I didn’t leave until 10:30 at night. They painted a quarter panel that had a problem and did an excellent job.

Excellent car buying experience. Very satisfied with our purchase. Knowledgeable and professional sales people and mangement.

Mac took great care of me throughout the whole process in a professional manner.

We were looking for a pre-owned Audi 6 and met David Woodd our salesperson. He was very well versed on the Audi collection and very helpful and patient. While on the lot we spotted a pre-owned A7 which we decided to purchase but it had some scratches on the fender. David got the company to fix the scratches so our car would be perfect. They sent it out to their professional paint company and the result was perfect. We are extremely pleased with the Audi South Orlando dealership and our sales rep.

Anthony Egbah was our sales guy and he was awesome. He was the first to greet us upon our arrival on the lot. He was helpful and did not make us feel pressured. He was very knowledgeable about the car we were looking at and has been great with communicating everything!!

Great sales staff and service department team and clean comfortable waiting areas. Well done.

With 2 positive car buying experiences at Audi South Orlando, we wouldn’t buy anywhere else. We appreciate the stress free buying experience and unparalleled customer service.

Very knowledgeable sales man, that Made the process easy and worked out our trade-in allowing us to drive off the lot the same day.

Horrible experience today with your service and maintenance department Audi South Orlando. So disappointed after being a 5 year loyal customer. � Moving on!!

Everyone from the greeter to the service tech was friendly responsive and courteous. however when i called to ask a question there was no answer and my call was never returned, I guess that once you leave the dealership you are no longer important.

I can't say enough about General Manager, Sunil P. Amazing customer service and willingness to go above and beyond. Thank you.

I was so pleased with Anthony Egbah's professionalism, kindness and customer service! Buy a car here and wait for Anthony! Then wait for William Ortiz to handle the closing, you will not be disappointed!

Passing along feedback - purchased an A4 this year at ASO - great experience - only problem was financed through the dealership which ended up being a loan from Regions Bank - not sure if they informed you but they have no option to pay online unless you have a Regions account - it's a hassle that I would have avoided if informed at the outset - something I think about every month as I'm mailing a check or waiting on hold with Regions like it's 1998 - all else was great - Thanks

Great overall purchasing experience. The team listened to our requirements and worked through getting the right car. As always the signing paperwork process could be better and faster.

Above Average but not perfect. I was an out-of-state buyer and they could have handled it better. Liked my salesperson but had a hard time getting him to CALL me (he preferred to text) - and with the few minor glitches, a phone call would have been better in several instances.

Staff very responsive and attentive from the inception. Sales person very accommodating friendly, patient and knowledgeable. True proffesional in his interaction with us. The closing process for the purchase of the vehicle was a night mare. We spend over three hours waiting for the financial person to get to us .(we walked out due to the frustration) This was the Black Friday weekend that was not staff appropriately. Do not understand how a business can function without a contingency back up plan to handle such situations. Sad, really sad

Jessica was very thorough, professional, and pleasant to work with. We dropped the car off and picked up our loaner immediately. The work was done on time the car was returned in the same condition that I left it in. We are very happy.

The way customer service is suppose to be...loved!!

Waleed Sarwar is a great salesperson and a tremendous human being. He goes above and beyond the call of duty to take care of your needs. Go see him if you need another vehicle. He made the experience very pleasant. Neal the manager was really great too!!

I do recommend yes for sure, they are very professional and they do really know how to do car business

I test drove cars from multiple dealerships this past weekend. I had by far the best experience at Audi South Orlando and specifically Neil Puri. Neil was very helpful in explaining the details and features of the car we were test driving. I would highly recommend visiting Audi South Orlando and working with Neil.

D'Mani has been super helpful throughout our car shoooing and purchasing process. Non intrusive yet great and caring follow up. Thank you D'Mani !

Good people good vehicles good price what more could you ask for i love my escalade thanks Michael

Lucy was great to work with. We got a deal we felt 100% happy with.

I have the best experience every time at I’m at Audi. Everyone there is fantastic and makes sure I am always taken care of, especially Roman & Manny.

BEST CUSTOMER SERVICE :) AND VERY PROFESSIONAL TEAM,

My wife and decided on Audi South Orlando for many reasons, but the excellent Service we receive during the purchase process was the deciding factor. Austin walked us through every feature of the two cars we wanted and showed us all the fun stuff too. He knows his product extremely well. Never did we feel pressured to buy a car, but he made us realize that we loved the Audi lifestyle. Thank you Audi South Orlando. We love our new vehicles!

One of the best customer service experiences I have had. Michael was friendly, professional and very knowledgeable of the products. He went out of his way to make sure I received the car the day it was promised. I look forward to doing business with him in the future!

Was ok. I suffered for really exceptional bad customer service. Sadly the last service was the only good one

I have confidence in the staff at Audi of South Orlando, they're experience, professional and fixed a problem another Audi repair service created. I took my Audi to another Audi dealship for routine maintenance. I was told my car needed a couple of updates - something to do with the lights but didn't explain. A few days later I notice that the lights were out of alignment - the reflection of the light wasn't as high, looking straight I could see where the beam stopped shining. Audi of South Orlando took care of the problem.

Our experience was excellent. Our salesman David took great care of us and we would definitely recommend you buy your next car there.

Everyone was very nice . Thank ya for my first time there since moving here in June

I flew into Orlando, car was as promised, they quickly got me in and out. Once back in Carolina I had a problem with the car. No questions asked they took great care of me.

D'Mani was an excellent salesman and listened to my needs and wants.

Our sales person Austin was wonderful And very informative.

Carmelo was excellent, kind and did his best to make sure my work was completed efficiently and expertly.

Explained everything and were super profesional and patient

Josh and the team were friendly, professional, and on top of every detail. Just what you want from a dealership experience.

Great car buying experience. Customer service was fantastic. Would definitely recommend.

My sales person GEO was outstanding in every aspect of my purchase. He was knowledgeable in all aspects of the Q7, excellent follow-up, and handled the car delivery superbly, I would highly recommend him.

Had a great from the moment we walked into Audi South Orlando. Greeted by sales associate Alvin Neris who was helpful and knowledgeable. From start to finish he helped me find the exact vehicle I wanted. Was very responsive and kept searching until he found the Q3 with the exact options I wanted. Once it was found Alvin kept me informed as to it's arrival. Thank you, I believe I made the right decision on where and what car to purchase.

I had an exceptional experience. Tony Egbah rocks!

David Woods & Marina Vilberg, I just wanted to write you a quick note to thank your for your honesty and dedication while selling me my new car last week. I've always been wary of car salesman, often with good reason, but you've helped to redefine the stereotype. Thank you so much for answering all of my questions honestly, and making that five-hour process not as painful as it otherwise could have been. I'm happy with the car I purchased, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a new car, and it's all thanks to you. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Audi South Orlando, and telling them to ask for David. Thanks again.

Austin was fantastic!!! He was very helpful and caring! He made sure the deal was done accurately and quickly! I would recommend him and Audi South Orlando to anyone who is in the market for a new or used Audi!

Disappointed. Lack of Service employees in a wait time of almost 3 hours for a single service in my car. At the end, they turned it back dirty. Not even the promised wash had been done.

EXCELLENT!!! Would recommend Audi of South Florida to everyone.

I purchased and serviced my Audi from Audi South Orlando and have always had a great experience. Romin R just recently helped me with my service appointment and he and the other serve staff went above and beyond to make sure our experience was second to none!! Thanks Audi!

i will go back again, everything went smooth , very happy with service, explanation of everything

Brian Fenn at Audi of South Orlando was the bomb to work with!! He listened to my needs and delivered a great experience!! One of the best I have ever encountered when buying a vehicle. He was prompt on replying to my questions whether it via text or phone. When I win the lottery, I'm going back to him to purchase my Audi R8!!

Great experience and great customer service, Pam is amazing. Loving my 2018 Q3

Great dealership, friendly and honest staff. They made the car buying process easy and were not shady like some other car dealerships.

Buying a new in a very special situation. Tim is super patient, has a great personality and client relationship.

It's really ridiculous if you take your car to a dealer for service and they break your rear view mirror but won't admit to it!!!! I mean seriously the mirror was perfectly fine and now it's hanging by a tread. You must have hit it pretty hard to make the back break out the way it is. Accidents happen but for a business not to own up to what one of there workers did is extremely bad customer service!!!! Now this is not a plain old mirror since it's in an Audi the new mirror is $820.80 (without tax) Oh but they will give us 10% off!

Manny, our Service Representative, is superb! He quickly responds to all of our needs, is very courteous and professional! Our mechanic, Doug, does great work and fully explains any issues! We're very happy with Audi South Orlando!

Awesome all around. I'll be back again. No need to go anywhere else.

Wanted me to get a whole new key including reprogramming even though I still had the transponder part, went to AAA and got it all done within 10 mins for less than $100 compared to the $500 plus towing and 3 day process from the dealership...

Sales personnel were exceptional . Customer focus with superb listening skills.

I'm an out-of-town buyer so I got contacted with a sales online. The process was pretty straight forward. Almost got everything ready before seeing the car. Neil Puri was the guy who helped me test drive the Audi A6. He is friendly and professional. The day was a busy day and the buying process took some time. Other than that, the overall experience was very good. I would highly recommend this place to anyone who wants to buy a Audi car.

The Audi South Orlando staff is amazing, especially David! Thank you all for an awesome experience.

as always the service was Concierge and Josh was the perfect person for the job

We drove from Clearwater to Orlando to become part of the Audi South Orlando family and drove home in the exact Audi allroad my wife wanted. Aj Kwatra was a true professional from the time we walked in the door until he delivered our allroad with Audi South Orlando style. Aj was polite, informative, attentive in our questions, needs and most importantly "real". Aj was not pushy with any hidden agenda or sales tactics, he was precise, transparent and knew his product. He treated my wife, son and myself with great respect showing class combined with understanding and knowledge about the Audi brand. This was one of the best purchasing experiences of our lives thanks to Aj and the Audi South Orlando management Team. Even the finance department was top notch with D' Mani Smith making the experience complete. D' Mani was very professional, efficient, personable and transparent. I will recommend Aj and Audi South Orlando to anyone looking for great customer service and a new Audi. Thank you for such a pleasant experience.

Great service and friendly atmosphere, they did everything possible to give me a fair price, will definitely return!

Had an issue with my license plate bracket on my car. It's was beyond repair and the wife had to try and locate a new one while I was working. They were wonderful to her and get me back on the road in no time. Much appreciated.

The Light came on in my 2015 Audi A3. It turned out to be the water pump. It was replaced under warranty and now it's back to normal.

Brian and his partner was great in helping with the process, it was very smooth. I would come back to this auto dealership for a new car anytime. Hope they will still be there.

I brought my car in just for a tire pressure top off and Will was the tech that did it for me. He insisted that we wash my car and even though I was busy and about to drive to Jacksonville he got the car washed and vacuumed in a timely manner and gave me a bottle of water for free too.

Excellent service. Great environment. Super clean place. The staffs work very professional and efficient.

Air bag takata replacement. Was told it would take about an hour. Still there two hours later!

Excellent job on customer service. Friendly sale rep . Thanks I would like to do business with them again

The customer service was excellent and I enjoyed the loaner very much.

Mr. Rodriquez was very professional and knowledgeable about the Audio vehicles. He made my car buying experience less stressful.

Took my car in for service yesterday and it couldn't have gone any better. It was a pleasure dealing with everyone.

Altout I was just in for the takata air bag recall. I was treated excellent. I will be a future customer for sure.

Great Customer Service!!! Responding so quickly and Offer Free Shipping to solve issue. Gave me the best deal to keep Warranty Plan from .

Randy was a pleasure to work with and provided us with a great experience! I appreciated his honesty and commitment to make sure I understood the condition of the car before I arrived. Randy answered ever question in detail and made this transaction smooth and hassle free.

Came in to get my car serviced and I was so appreciative of the great service that Josh Foley provided. And to add to the superb service, I enjoyed the bagels and hot Starbucks coffee!! I love great service!!!! Thanks AUDI! I'm a customer for life!!

The process for my wife was flawless. We purchased while living in Pensacola and drove down to pick up the car. The team, especially Bryce, was more than accommodating and handle everything very professionally. They welcomed us at the door. What a class act. I would defiantly purchase from Audi South Orlando again in the future.

I drove from Tampa to Orlando to purchase my new Audi and I'm sure glad I did. From the moment I stepped foot into the dealership David Woods and Jeremy Keller made this the BEST car buying experience in my life! They answered ever question in detail and made this transaction so smooth and hassle free. I left the dealership in less than 2 hrs. I've never purchased a car that fast! Mr. Woods is the best at what he does and got me the best deal! I am referring all of my friends to him and finance guy Jeremy. Audi of Orlando South should be really proud to have them apart of their team. I plan on purchasing all my other vehicles from them as well! I have had such a positive experience that I plan on driving the hour to get my oil changes when the time comes. Kind Regards, James Booth

Awesome. Excellent service, service manager and service consultant engaging with customer and attentive to customer's needs and requests.

Very friendly and professional. I was offered a loaner, though I did not need it. The whole facility is very clean and well thought out for the customer's convience.

Loved the customer service, they really care about our satisfaction. They did their best to get me a good deal! I'm in love with my new baby Audi TT convertible ! Thanks Bob! Thanks Alvin! Thanks everyone who were involved in the sale and final steps! Beautiful team!❤

Friendly, knowledgeable staff. Have had my car serviced here before, always a pleasant experience.

I recently purchased a Q3 from Audi of South Orlando. I went in to look at the Q3's and ended up buying the car. It was a relaxed purchase Austin my Salesman was informative and knowledgeable. He continues to stay in touch with me to makes sure I am comfortable with the car and I can call him with any questions that may arise. Very happy with my purchase and the quality of the staff and the treatment that I received.

Purchasing a vehicle out of state was a first for me but with the help of Christopher Gallagher and David Wood made it easier. I've been in contact with David for about two weeks before flying to Orlando and answered all my questions. Now a new owner of 2013 Range Rover Sport I couldn't be more happier and it made buying easy with the group at Audi South of Orlando. By the way thank you Christopher for driving me to Wells Fargo. This is worth giving a 5/star review.

The dealership and representatives were outstanding making the purchase a very easy process.

As always very impressed with the quality of workmanship & customer service/satisfaction that Audi @ AutoNation provides. We love our Q5 and we always get treated well and know our SUV is in good hands when our SUV is being serviced!

I brought in my Q5 for for an inspection. Service adviser Carmelo was courteous, professional and competent. He made sure my car was serviced in a timely manner and kindly answered all my concern questions.Thank you!

Excellent Service, The employees are very Professional and helpful

It has been a wonderfull experience! Very good service and quick delivering!

Excellent in every aspect great job and very satisfied

DONT SHOP HERE!!!! Horrible customer service at Audi South Orlando. It's a used car sales mentaility. You have to factually check what the sales rep say and after you agree to a price the finance managers play sleazy games and change numbers to be higher. If you buy here check every line on the agreement contract before you sign. They tried to raise the cost over a thousand dollars and when asked they just tried to play con games. Don't we shop at luxury dealers for superior customer service? Skip Audi south Orlando. I walked after their shady games. #conman #learnluxurycustomerservice

Buying the car was easy and stress free. The prices were competitive.

I recently had my car serviced and was feeling a bit uneasy about the way I was treated compared to others. When I got there I was greeted by Josh Foley. He greeted me with a subtle smile and after I told him what I needed, he then told me to go have a seat in the waiting area, someone will be with me. Seconds later another costumer walked in and his entire demeanor changed. He greeted her with a bright smile and after she told him what she needed, he then walked from behind his station, directed her to the waiting area, pointed out other waiting areas and restrooms and offered her complimentary snacks and beverages. All while I'm standing in the near waiting room watching in disbelief and asking myself why didn't I get that same treatment? Things got better once I was greeted by Service Manager, Peter McDonald. He took care of me and got me on my way. He was courteous and polite. His level of professionalism brightened my day and made me feel at ease.

All personals did a wonderful job, especially mr GIO sales person of my car Audi Q5

After previously dealing with Audi South Orlando Audi I can say that I am very pleased with their customer service. Rick Hires (Service Manager), personally reached out to me and went above and beyond to handle any concerns I previously had. He arranged for a valet to pick up my car from Winter Haven and bring it to the South Orlando dealership while it was being serviced for an oil change; all while I was provided a loaner car (Q3) until servicing was complete. My car was picked up Wednesday afternoon and was ready to be delivered back to my home Thursday morning. My car was returned to my home with oil change completed and the car was completely detailed from inside out. Rick later reached out to me to ensure that everything went smoothly and I informed him that I was more than satisfied with the service. The service was quick and professional and I would highly recommend working with this team. Thank you South Orlando Audi and Rick Hires!

Very nice dealership and sales staff. I'm very happy with my purchase of a certified Audi. The sales process and trade in went very smoothly. Audi salesperson Gio was very knowledgeable and not pushy. We highly recommend Gio and South Orlando Audi.

Really good service.it was what we were looking for

Great experience - no negotiation required to get a great, transparent deal. I highly recommend this dealership!

Bought a Q5 and the service was great. My wife and I are very pleased with our purchase.

The negotiations were handled very respectfully of my time. Once the decision was made to purchase, the process including financing and delivery was very efficient and quick. A very good experience.

Excellent customer service! Service advisor Liz went beyond my expectations 100%. Pleased with the service they provide me.

Anthony was my sales representative, and I was impressed with his product knowledge, but more so by his courteous attention. I have historically been a Chrysler customer, so the Q5 was my first Audi purchase. I can say that that vehicle I purchased, coupled with the service i received in the sales process, has my full recommendation to anyone in the market for a new car. Go see the folks at Audi South Orlando.

I just purchased a car in Orlando, FL. I live in Chicago and did this on the AutoNation website. Austin Christopher answered the phone when I called to inquire about the vehicle and couldn't have been more helpful! With his help in texting me pictures and answering all my questions, I was able to make the decision to buy the car that same day!! I flew down from Chicago and Austin went above and beyond by picking me up from my hotel and taking me to the dealership. The car was just as he described it! Beautiful! The dealership is large and they made it a point to make me feel welcome. If you are looking for a car in the Orlando area then Austin Christopher is the person you should contact!

Bought my third Audi last week. Have the pleasure of Having Gio help me again and he made the experience fast, got me the perfect car and had it ready for me the next day even though it was in Palm Beach!!Time is short these days and by working online for most of the financing part of the process I avoided a huge amount of time at the dealership. I called told him exactly what I was looking for and he found it within minutes. He had the car at the dealership and looking like it had just rolled off the factory floor when I arrived to pick it up. Everything was ready to go when I arrived for my appointment and I quickly signed the paperwork. Gio then took the time to set up all the myriad of electronics hands free, cellular hotpot and such for me so i had no further things to do to drive the car straight out of the dealership with everything working. Every experience has been incredible dealing with Audi of South Orlando but each visit somehow is better then the last. I would recommend to anyone as everyone I have spoken to has been helpful, kind and accommodating. They always offer water and on complimentary "top offs" where they check all your fluids and fill them if need be, I most often get back in the car to an ice cold bottle of water and they have detailed it. I have had several other "luxury" brand vehicles but no one rivals the personal service of this dealership. They have earned my business for life...

How a car buying experience should be. No pressure, no crazy sales tactics. Shopped many dealerships in the area and this was the only one that felt right. Seemless process along with a great Audi product.

Escalated a concern to the GM (Sunil Prakash) regarding his sales team's misleading statements and false promises in relation to the purchase of a $40,000 pre-owned vehicle. Sunil Prakash responded to my concern by stating "My job is only to make sure the vehicle starts, drives, and turns." This would indicate to me that this dealership cares about only the sale of a vehicle, your money, and how much you spend. When in all reality when you visit a dealership you are giving that dealership the opportunity to earn your business and continue business throughout the course of vehicle ownership. I was told (following my $250.00) reservation of my pre owned $40,000.00 vehicle that this dealership would be selling it out from underneath me if I did not make an appearance at their beckon call (which was 2 days prior to my appointment confirmed by email). I would encourage the caring, educated, and goodwill-seeking consumer to shop elsewhere as this dealership cares more about your money (common stereotype) than your best interests.

Good service. Mr. Peter got me in and out in no time.

Waleed Sarwar is a 5 star salesman. I highly recommend.

Excellent exceptional customer service. I had reservation about shopping at a big dealership until I went to Audi South Orlando to buy my Lexus. I will do it again if I have to and I'll recommend AutoNation to all my family and friends. Five star treatment all the way.

It was easy to buy my car from Chris. A real pleasure!

My experience was great thanks to Randy Rodriguez my sales rep he really took good care of me I definitely recommend him if you are trying to purchase a car !

Michael Jankoski was wonderful to work with! Highly recommend him!

Audi South Orlando staff is always amazing. Very attentive and thorough. I love my audi q5!