Just bought my third Audi from Austin Christopher at Audi South Orlando. I could not have asked for better service and professionalism. If you’re looking for an Audi go see Austin, he’s the Best!!!

We really enjoyed doing business with Audi South Orlando. James Byrnes was very professional and an absolute pleasure to work with. I would highly recommend James and the team at Audi South Orlando if you are in the market for a new car. And I love my new Q5!

Highly recommend Austin Christopher. He helped me get an excellent deal for new Q3. He honest and worked hard to get me the deal I wanted. Very happy with his service.

The 2 rear wheel speed sensors failed on my Audi with 13,000 miles on it. I was charged $1011 total to analyze and replace the sensors. The failure analysis cost was quoted at $181. I subsequently checked the internet and discovered that these sensors cost about $20 each. It didn't take hours to replace these and test drive the car. As far as I am concerned, this is a massive over-charge by the service department at Audi South Orlando.

Incredible service from Leonardo and William! Very patient and willing to give the best deal possible!

Leo Santos was wonderful! Efficient, professional and very helpful.

Outstanding service provided by sales rep Jhon Linares Vasquez. Would definitely recommend this dealership and sales rep when considering purchasing an Audi. Thank you Audi South Orlando for working with me on a beautiful Q8 And the Costco Auto Buying Program!

Excellent service from the guys at S Orlando.. I called and spoke to Greg Bryson and he was a fantastic representative for the company. He is very courteous , friendly and professional and we got a deal done in very little time. Found the car, got the finance done and collected all the same day . Excellent experience all round and would highly recommend to anyone . Thanks again Greg

My experience at Audi has been incredible. Gio is the best! Never had such a trustworthy and caring salesman. Gio went above and beyond being patient with me as I came in and out of Audi a couple days in a row and he always made time for me even though he was very busy. Gio personally touched up my Audi after it was detailed and worked hard to make sure that I was happy. All in all, this was an awesome experience because of Gio. Gio takes pride in his work and is very knowledgeable. I will only be buying cars with Gio in the future, as I plan on my next car being from audi too. Thank you Audi and Gio!

I had an awesome experience! My sales guy was very professional, patient and courteous. As an employee of the same company as him, he treated me no different from any other client. I love my new A4. Big thanks to Anthony Egbah!! Ask for him!

Excellent service,professional and courteous.

Everything was completed when I was told it would be.

Neal was fantastic. Great guy and easy to work with.

Chris is always a pleasure to work with. Excellent customer service skills. Had to spend way more than anticipated, but had nothing to do on how well Chris does his job.

Fun to drive will always get our car serviced at this location

So my first experience of owning an Audi and service from Audi South Orlando and so far both have been very good. It's nice to be greeted by your name on arrival and work with a dealership that's not looking to try and squeeze every dollar out of you. The customer service is excellent only reason they did not get 5 stars is I had to wait 25mins to be processed because " someone arrived early for their appointment" , but I was on time.

Wonderful customer service!

Very friendly staff, explained everything in detail.

Went in for my first service on my RS3.. I interacted with Romin with the service team and Zach with the parts team (got some new floor mats). Greatest experience I’ve ever had at a dealership thanks to Romin and Zach (sorry if I’m misspelling your name Zack(h)) and the service I received will keep me coming back along with ensuring my next vehicle purchase is at Audi of South Orlando.

The central vents in my 2019 A6 are not blowing enough cool air. Few months ago service advisor told me the blower motor is seizing and it was ordered. When I took the car back to replace part, i was told everything is fine. The car has dual AC and it is normal. I had an A7 before and it had dual AC, but AC was cold. The service advisor bluntly said he is just telling me what Audi has said.

Harrison communicated well. He was prompt and explained the service repaid well.

I'm a first time Audi customer and I am thrilled with my new car and the experience at Audi South Orlando! Anthony Egbah went above and beyond to find an A5 with my ext/int preferences. He took great patience to explain and demo all the features. Anthony is a true professional! Richard Castro made a huge impact with the figures and made the deal happen!! Thank you both for making this a great experience!

Salesman Gio and Anthony were beyond excellent. No pressure to buy, highest quality vehicles. Highly recommend!!

My service agent, Harrison, does a great job. The job was done efficiency and correctly.

Harrison was very professional and courteous. He answered all of my questions. I appreciated his demeanor.

Service car somewhere else. Unprofessional.

Great experience, Leonardo and David were very professional and no pressure to buy, I had a lot of questions and no intentions of buying an suv only seeing it twice in person. Being a loyal Audi owner I took advantage of the rebate and am very pleased with the suv. The buying process was so smooth, best service to date. Definitely stop by, meet the staff and checkout there showroom, you might find what you’re looking for.

I had a great experience at the dealership. Ready to get a New Audi soon. They are sooo beautiful.

Unbelievable service and customer care! Anthony and Gio were extremely attentive and found us the car we love. Our salesmen Anthony and Gio went above and beyond what wad expected, even in the late evening hours. Audi is a step above ALL car dealerships! Will be a loyal customer for life!

Amazing, above and beyond service! Here the customer is the star! Thank you, I am a customer for life. Our salesmen Anthony and Gio were outstanding, patient, and professional!

I felt I was being sold services that were not needed. Reps were nice enough but I don't trust their recommendations.

Amazing service as always. Thanks Victor and technicians.

Purchase of a 2019 Audi A4. We began our shopping negotiations online. After coming to a purchase agreement including a payoff of our current lease we went to pick up our new vehicle. To that point everything was perfect. An hour after delivery we received and email with the documents we signed and notice the lease payoff was not what we understood. After many conversations with the general manager he made and additional small concession which we appreciated. We let the situation go not wanting to hassle anymore but in the end we did not get the great deal we thought we we?re getting purchasing a 2019 leftover. In the future we will not be as trusting that all paper work is as discussed just because we felt comfortable at the time that the finance manager explained what we were signing was as we agreed to. Through out this process I will say the general manager was professional and courteous but our sales person and finance manager were slightly rude and defensive. I wouldn?t tell anyone to avoid this dealership but I?d recommend using high caution during the finance process.

Satisfied. Great place to buy a car. The staff were very knowledgeable of their car and I didn?t feel harrass.

poorly managed, I bought my first used car from here and It is useless. I will never recommend Audi south Orlando due to the fact that the car should not be breaking down into shambles in less then a month of having it. Extremely disappointed in this company's customer care.

Jhon was an excellent salesman very helpful and no pressure at all, the whole process was very smooth and painless... I highly recommend this dealership.

Very happy with my service experience at Audi South Orlando. Service advisor Jim Smeltzer was very professional and courteous. He thoroughly explained all work to be done and also detailed other service suggestions for a later date. I also appreciated that all staff members wore masks.

As always, greeted quickly. Processed with comfort and professionalism. Work done as described and the vehicle returned as scheduled.

I scheduled a service and was greeted by a friendly gentleman. They provided a Lyft ride at no cost to me as I needed to leave my car overnight and didn't have a ride home. Service was as expected, my car washed and delivered quickly when I returned.

Audi South Orlando has great service and was great to work with. Austin assisted me in finding the best deal for what I was looking for and I ended up with the exact car I came into the dealership for. Didn’t feel like I was being pushed into something and drove out happy.

Jhon was a great salesman and the whole buying process was so easy and painless, I highly recommend this dealership for a no hassle purchase...

I would recommend Audi South Orlando, but I did have a problem, when I called to make my appt, I requested a loan car and was turned down, and told basically, I was just getting an oil change. I should have been given the loan car because I was there longer than 3 hours, I was given a ride by Lyft, which is "okay", but not preferred. As a paying customer, I was not given the consideration by the phone operator that I as a Premier Audi Customer should have received. But once I got there, Victor did a fantastic job!!! Kudo's!!!! Because she aggravated me and I was upset coming in. Victor did a wonderful job. The phone operator needs more training.

Buen servicio y calidad,personal,atento,cortes,eficiente!!!

Anthony is sales awesome, the finance and accounting depart is not. They are not refunding or calling me back after numerous calls asking for them to call me and update me as to the status of my refund. I am very disappointed with how they are handling the process.

Great service in the service department by Romain.

I went for check engine light issue and they told me few issues on the car, and they told me total repair cost about 3900.00 included new tire cost 1200.00. So, I didn't want tire and they claim fixed. After a few days, A/C issue, went back and they said fixed and charged me 370.00. A month later A/C had issue and went back, they told me 2900.00. I gave up and back home.

From check in to pick up they made the whole experience stress free. Their Lyft shuttle service was a great perk

Jim Smeltzer hands down has the best customer service in the Audi service department. He consistently kept me abreast of the details concerning my car. He is very cordial and personable. He goes above and beyond always!

This is our 2nd purchase from Audi South Orlando and Leo Santos was a pleasure to do business with. The entire team works together to get you what you want without unwanted pushiness. I traded in my 2010 Q7 (bought at Audi Orlando South) for a brand new 2020 Q7. Leo is extremely knowledgeable with all the vehicles and it’s competitors, combine that with his professionalism and patience and that takes away the stresses of purchasing a vehicle. He’s straight up, will offer the best price and not oversell you. I will continue to make Audi South my place of choice to service both my new Audi Q7 and my TT.

Great experience

My courtesy trip to the mall and back was a complete disaster. The ride over by "Lift" was a small unclean car but nice driver. My ride back never materialized. Three different "Lift" drivers were called none made it to me. They were driving in circles according to the tracking on my phone. I sat outside waiting for over an hour. Finally my service agent made the decision to send a driver in an Audi to rescue me. Thank goodness for service people who can think on their feet and take care of the customer as the Audi Dealership Management should be doing. As I sat there I saw several different courtesy cars by other dealerships come by and pick up their customers as Audi once did. I hope you will rectify this problem before my next service appointment. 5 stars to the service department for taking care of their people.

I purchased a 2017 Chevy Volt. The car was pristine. Chris Gallagher was terrific. My entire experience was awesome. 5 stars! Thank-you.

I was able to utilize their pick up and drop off valet service for my Audi’s 40k oil change. It was amazing! While I’m working from home and homeschooling, someone from the dealership was able to come pickup my vehicle and leave me with a loaner. They then took my vehicle the dealership for service. My service advisor kept in communication with me the entire time. I even received a video of my actual vehicle with the technician that serviced it and he went through each service that was performed and what would possibly be needed. When it was done, they return my vehicle and pick up the loaner. The convenience of it all and the exceptional service cannot be beat!

Great service! Very supportive and customer driven.

Excellent service

I recently purchased my second Audi but first at Audi S Orlando and had an excellent experience. Carlos took excellent care of me and was very patient and knowledgeable throughout the process. Carlos found out it was my anniversary and was incredibly gracious and sent us away with a great memory along with the amazing car. I highly recommend this dealership and would steer anyone there to go to Carlos if they need a new car.

good customer service , clean, fast,

The customer service at this dealership is above and beyond the call. Josh and Chris made the experience stress free and kept me informed throughout the process. I can't say enough about this dealership.

I won't recommend any person to come to this dealer in particular. I went there to know about the Q7 and witch trim would fit in our budget. The first complain is for the sales manager Adam Safdari he was rude,he told me that he was loosing his time with me because I had to answers my phone for a work call, second they never gave me any information related to the lease programs and incentives from the factory or corporation ,I think they should keep this person away from the clients, maybe doing other type of works like cutting the plants or cleaning the bathrooms

Harrison is awesome. He always works extra hard to make everything work out for the customer.

Entire process of servicing my car was the worst I’ve ever experienced. Do not service car here. Unprofessional dealership please take your Audi else where

I accidentally came in a day early and they were able to squeeze me in, and they even found an issue with my car before it became a bigger problem. I cannot recommend them enough.

Top-notch service as always. Manuel made every effort possible to make my experience the best possible. Couldn't have been better!

Amazing dealership

We went there on July 6 to try the Q3 the sales rep was attentive and was knowledgeable about the vehicle. Long story short we ended up buying two cars one new and one used. We left satisfied until all the problems started with the used cars. Less than 48 hours from buying the car I called the salesman because the car was drifting to the left an there was a vibration inside the car. I let him know abou this issues as fast as possible since I barely used the car in those 48 hours. He said that he will call me to schedule the appointment to verify this. I ended up calling him few days later since he did not called me back. I Ended scheduling my own appointment almost 3 weeks later. After that I had a called from the salesman telling me that they where not paying for that since it was wear and tear. I told him when I spoke with him the first time it was less than 48 hours from purchase how is the wear and tear possible. We had few conversations after that, I finally spoke we the manager he told me to bring the car and that they would verify the same. After 1 days they gave me a call back and the told me they did the alignment but the car still had a vibration and they said that it was one of the tires. Two days after this I got the call that the car was ready but because the difference in tire treads there was “some” wobble on the tires. I said I would try it, called the salesman asking if there was anything we could do since even though the tire and alignment done it still very uncomfortable to drive. Still have not received a response from them back. Horrible customer service experience after you buy a car with them. Well good news. I spoke with the GM and he help me fix the issue with the car. They took my car trough service and where diligent during all the process. Every manager or customer service representative where on point during that visit. I am pleased with the result. My opinion of them has turn 180.

Always have great experiences visiting Audi South Orlando's service department. I went in for a software update, and my service adviser, Derek, made sure I knew exactly what was going to happen and was comfortable waiting. He also let me know as soon as it was done. Jerry did the work quickly, so that I didn't even feel like I waited that long. Thanks again.

Friendly staff. Paul was very helpful showing us the car and taking us through the whole transaction. No pressure, one price, clear communication. Worked within our needs.

The maintenance service process was smooth. The process now includes a video assessment (sent to the customer) from the technician working on your care who explains the findings on the conditions of the care with the conditions that are good and those that need service/repair. I liked this very much since it's visual and easy to understand. Christopher Beracierto - my Service Advisor for this visit was great; he coordinated the communications of the car statuses. He was friendly, courteous and very professional. Andrew who handled the valet was quick and clear on the process and all the paperwork was ready. Neeko/Valet was also was quick and the paperwork was ready. The Audi of South Orlando has a great team.

Very fast in and out as we drove in from Ga. Austin Christopher did a fine job with our purchase. Thank you for a pleasant car buying experience.

great customer service, we were out of town buyers, in and out in a short amount of time. easy to deal with, Austin Christopher did an amazing job handling everything! 10/10 service

Drove in from Hampton Ga. 6hours. Austin Christopher took care of everything and got us out the door quickly. Super easy and very pleased with the service. Our used car was great and fairly priced. Thanks y’all!

We were trying to sell our vehicle and Neal was the one who reached out to us with the sale and was very helpful.. The transaction was quick and no snags.. Thank you!

I was very impressed with the level of attention and professionalism received from Leo Santos. He was courteous and extremely knowledgeable about the vehicle I ended up purchasing. He thoroughly answered all my questions and took the time to show me how to use the new features of my Audi Q5 while my daughter was in the back seat. I highly recommend Leo to be your sales associate!

Excellent attention by Gio Kobaidze.

Awesome 1st time experience 🤙🏼 Good location & great staff!

Excellent service and care as always. Thanks to Victor and the auto technicians!

It was amazing my visit to Audi South Orlando, Carlos was so professional and kind, he help us with everything, excellent attention. This is my favorite dealer.

Harrison made my visit to this location the best ever. Someone that’s very professional and great at his job. If I ever do stop at this location again to get my car looked at I will be asking for his again.

Great service as always. Manny was very professional. No complaints. Well done.

D’Mani was a great sales person along with his team. He was patient and thought of everything for us. Very happy with my purchase and over all service. Thank you for all your services.

I had a wonderful experience with the service provided by Audi South Orlando. My service advisor Harrison Lyons is always very polite and keep me informed. I highly recommend this dealership.

I went to do oil change with an older car and I ended up with a A3 2020, best service ever!🤩

I’m feeling a little deceived by Audi South Orlando. I traded in emu BMW 3351 xDrive and the manager originally offered $12K, then later said $13K was the best he could do. I told the manager I’d done the research and he could easily resell for $$20K. Oh no he said, they wouldn’t make much at all. Guess what, the car is now on the lot for sale at $20K. I caved in because I was purchasing an Audi from them. Lesson learned, don’t get pressured and go with your gut. I love the new Audi, but seeing this has damper the joy of owning a new car!!

The staff at the service department was great. They review with me what needed to be done to my car. We review what was necessary and what could wait untill the next service. Audi's services cost is on the higher side, but they treat you and your vehicle with class. The sales dept is very patient and dont rush you into to buy.

I scheduled an appointment the day before to see a car. The guy forgot that and went on vacation (that's what they said). When they called him to ask about me he was on the speaker (he didn't know) and said that he didn't care. When I asked if after seen my car (that I wanted to trade) they could give me a better offer because I had 3 better than them they just said to sell it to others. Very rude people, I walked out and went to another dealership.

I recently contacted Audi South regarding my end of lease on a TT. I was informed that Audi had a special incentive and would forgive my last three payments towards the lease or purchase of a new Audi. My salesperson, Mo Hind worked with me and was able to put together a deal that was more than I could have asked for. Forgiveness on my final four payments, and $2500 rebate towards a 2020 S3. No high pressure, no back and forth with F and I, what a pleasure to deal with.

Feeling deceived by @AudiSouthOrlando. I traded in my BMW 335i xdrive and they originally offered $12K and later said $13K was the best they could do. I shared with the manager the research I’d done and that he could easily resell for $20K. Oh no he said, they wouldn’t make much at all. I caved in because I was purchasing an Audi from them. Lesson learned, don’t get pressured and go with your gut. I love the new Audi, but seeing my BMW on the lot for sale at $20K has damper the joy of owning a new car!! Don’t fall for the corporate won’t let me offer anymore trick!! When I interact with be I look honesty and transparency. None was found this day.

Feeling deceived by @AudiSouthOrlando. I traded in my BMW 335i xdrive and they originally offered $12K and later said $13K was the best they could do. I shared with the manager the research I’d done and that he could easily resell for $20K. Oh no he said, they wouldn’t make much at all. I caved in because I was purchasing an Audi from them. Lesson learned, don’t get pressured and go with your gut. I love the new Audi, but seeing my BMW on the lot for sale at $20K has damper the joy of owning a new car!! Don’t fall for the corporate won’t let me offer anymore trick!! When I interact with people I look honesty and transparency. None was found this day.

I had leased a 2017 TT from this dealership and had it serviced there for three years. Excellent customer service. I recently terminated the lease and acquired a new S3. The process was very quick, professional, and for once I left a dealership believing that it was the best deal I ever made on a new car. The salesperson, Mo Hind and the Audi South staff did more than I could have asked for to make a great deal. I?m extremely happy with the purchase/lease.

They were very pushy and deceptive. I was buying a cheaper BMW for work. They lied about features the car had like keyless entry and Bluetooth. They hid a lot of things wrong with the car. They scrapped the tent off of the two drivers side windows so you didn’t notice when you got in for the test drive and left pealing tent on the rest. I FaceTimed with the sales man before I drove the hour and a half over there and asked him is there anything cosmetic wrong with the car. He said absolutely not. The car is in near perfect condition. I drive over... buttons are scratched off, pealing tent and scuffed up wheels.

On Monday July 27, my car Audi Q5 had a service at Audi dealership and Mr Manny attended me with excellent customer service. I was very please with his attention and courtesy.

I had brought my Audi A3 in for the last scheduled oil change before my lease was up in 3 months and drove out in a 2020 Audi. I had originally planned on returning the car at another Audi dealership that I had originally leased it from. I was curious to see what the 2020's looked liked and Mack Scott was the salesman that showed me around. Coincidently ,he was the person who I was already in contact with through the dealership's internet sales dept. Mac allowed me to drive 2 different models so I could see the difference. He was very knowledgeable and real nice guy with no pressure selling.... Like I said, I was planning to get my new Audi elsewhere but since I was there already I figured I'd see what they could do for me. I've leased about 9 cars before and this was one of the quickest lease deals finalized. I gave them my budget and they came back with an offer within 15 minutes and it was right at where I wanted it. No haggling back and forth which was a welcome change. The whole process was about 2 hours when usually 3-4 hours. Thank You Noah

The service that I received was really great! But be advised that several employees were not wearing masks or had them under their noses.

What a horrendous dealership! Extremely unprofessionally staff with deceptive sales practices! Stear clear and drive by this place if you are in the area!

Great staff and great service!

Recently purchased a car for our daughter. Hafid M. Hind (Mo) made the process easy. He is well informed on the Audi brand and cares about the choice you make. Typically we dread the car buying experience, but still with Mo and it will go smooth...

Even though I live closer to another Audi dealership, I prefer to drive 40 minutes to take my Audi in for service at the south Orlando Audi location. The Customer service is top notch and wouldn’t think of taking my car any other place. My service advisor always calls me back on the same day and always keeps me informed of my car’s status while being serviced.

I had a great car buying experience because of Leonardo santos. He held the car for till I was able to come in and made the process of buying the car hassle free I recommend going to Leo for all your used and new car buying needs

My son purchased a used vehicle from Audi of South Orlando and I have to say the experience was very positive. Our sales rep Anthony was awesome. He took the time to go over the vehicle and worked with us on the price. Probably one of the nicest sales reps out there. Thank Anthony!

Had a great experience with Geo Kobaidze in sales. He is extremely informative and patient .

I had the best experience ever at a car dealership!!! My salesman, James, was not only professional, knowledgeable, but kind!. James hooked me up with the car of my dreams and patiently taught me the car’s amazing technology!!! ...instead of the dreaded 5 hours to finally buy a car, Audi and James made the process painless and actually fun!!!..as for my Q5 hybrid, I am in Love. Thank you James!!!.

I had the pleasure of working with Anthony yesterday while leasing my Audi A6. Not only is the car amazing, my experience was wonderful. Anthony was very patient taking me on an extensive test drive and pointing out all of the wonderful safety features of this car. Unlike other car dealerships I did not fee crowded or rushed. He gave me and my husband plenty of time and space to discuss our options. He worked very hard to get me the bast deal and mad the whole experience fun and seamless. All in all this was probably the best car buying experience I have had!

I have to say my buying experience was phenomenal, this was my 1st time buying from Audi South Orlando. I couldn’t be any happier with their service. I drove an hour and 40 minutes to get there but it was so worth it. Before coming Jhon my sales rep was very helpful in answering all my questions and concerns about my car of interest, he even provided extra pictures of the car for me to see. Jhon was honest and very transparent through the whole process. William financial mgr was kind and very helpful. I highly recommend Audi South Orlando. I definitely recommend this place for your vehicle purchasing needs.

Always a great experience!

The service from the service adviser was excellent Roman is a very excellent and detailed service adviser car was completed promptly and it seem like Managment has gotten better this year thank you Roman at Audi of south Orlando.

Excellent customer care and attention while providing friendly and expedient service!

We love our Audi Q7 which we purchased from Audi of South Orlando this past Saturday. We had ordered the car and due to the COVID virus the factory in Europe was shut down so our car arrived later than expected. Paul Kindberg, our sales person, kept us updated throughout the waiting period and at settlement was very knowledgeable in helping us set up everything. David Wood was our finance person and was excellent in answering all our questions during the lease process. This is the second Audi we have purchased from this dealership and would certainly consider doing it again.

Harrison at Audi South Orlando never fails to deliver anything but the most courteous and professional service -- and he gets the job done quickly and with a smile. Owning and driving my Q5 has been a ceaseless pleasure, and Audi South Orlando helps to keep it that way...

Buying my car from Audi South Orlando was an amazing experience. Austin was such a pleasure to work with and made the whole thing completely simple. He was very informative, friendly, and so helpful. I would highly recommend this dealership and Austin for your future car buying needs!

AutoNation Our experience with Audio South Orlando, we fine them to be an exceptional dealership. Their attention to good service and their honesty is extremely gratifying. Profoundly grateful Bobby & Monica Ruff

Chris Gallagher was a great informative sales person

Had a great experience last week when I had my car serviced. They set up a loaner car for me and kept me up to date on their findings, via video text. I was super impressed with the entire team and look forward to my next service because they make it so easy! Thank You! JoAnn

I experienced a low tire pressure sensor and loss of suspension code. I immediately drove to the nearest Audi dealership upon putting air in my tires. When I arrived, I am certain I was in a panic when I noticed a screw in my rear driver tire wall. I was out of town, for a family medical emergency when this occurred so I was not myself. The Audi service department was wonderful. They addressed my car issue and had me back in the road in my vehicle within an hour, all the while providing the kindest service. This is my first Audi, my first foreign car and I’m a huge fan of Audi now and will never buy anything else.

Went in for a battery replacement, and they did a great job. It was quick and easy. They did not push to do a bunch of stuff, but did bring up some realistic things that could be done. They covered it under the battery warranty, so no cost gives you a 5 star rating.

Victor and his team were very responsive. Kept me informed throughout the service of my car, from valet pick up to the return of my car. Driver followed COVID-19 protocol and it was an easy and pleasant experience.

Start to finish this was a great experience. Paul H. was responsive to any and all questions. He was thorough with all information provided. When I got to the dealership, everyone was so friendly and truly happy for me - it was the best experience! I would highly recommend Audi South Orlando.

Audi is superb! I have been going to Audi Orlando South since I purchased my car in 2017. Their service manager and service technicians are outstanding! I would recommend to anyone they purchase an Audi here.

Having your vehicle properly serviced and being valued as a customer means a lot in today’s world. I have had several negative experiences over the years owning different brands of cars. When we purchased our Audi it was, at the time, a large investment for us. To quote Colion Noir "Sometimes you pay a premium for an elevated experience". Nothing could be truer, but a brand doesn't necessarily equate to “an elevated experience”, it takes people, and Audi South has those individuals that have to date, made my Audi experience excellent.

I highly recommend working with Audi of South Orlando and, specifically, Austin Christopher as an experienced sales consultant. Austin assisted in my trading in my 2018 Audi A6 for a new 2020 Audi S4, and I could not be happier. His work with management to craft a deal that outdid competing brands/dealerships was impressive. Additionally, his attention to detail in the delivery of the vehicle was greatly appreciated. I will certainly be returning to Austin for my next purchase.

As always everything was handled in a professional manner. Very happy customer! Romin Renfro was great as well!

I finally got the car of my dreams...a 2020 Audi A5 Coup SLine!! I started out looking at a pre-owned 2016 one last year but lost the vehicle to another buyer. After recovering from COVID-19 I decided to gift myself and celebrate life! Showed up at the Audi dealership over the July 4th holiday weekend and was greeted by Carlos - the same salesman from my initial visit the prior year. Carlos took the time during each visit to take me on test drives of each vehicle that I was interested in. He was very knowledgeable on the product and showed me the great performance and safety of the vehicle. I learned so much about the A5s that I knew I had to have one. The dealership's atmosphere was warm and welcoming and so was the staff... this was my first luxury purchase and I felt very special! I'm happy to be a part of the Audi family and I believe it will be for life!! 😉❤️

as always the service is perfect and customer service amazing

My husband and I had such an awful experience with another Audi dealership in the area, and the team at Audi South definitely turned everything around. We initially placed an order with the first dealership over a year ago. Upon trying to decide on an Audi exclusive color, said dealership was unable to even show us paint samples. We popped into Audi South, as they had a vehicle on their showroom with a color we were considering. We were approached by D'mani and once we told him why we were there, he took his time to show us the books of Audi exclusive colors our salesman told us did not exist. D'mani went out of his way to assist us, knowing we had ordered a vehicle elsewhere, and took his time explaining the process and our options. We took his business card, as we knew who any future purchases would be through, and headed out. Just days later (months after our order was initially placed), we learned our order had been entered incorrectly and it quickly turned into a nightmare, and we would have to start the process over. I called up D'mani to see if he would be able to help us, he was more than willing to do so and we proceeded to start our new order with Audi South. From factory delays to pandemic delays, we hit about every bump in the road you can imagine. D'mani did an excellent job of keeping us informed and never made us feel like a burden when we would check in. His manager, Sunil, was also very helpful and sympathetic to our situation and made sure we were taken care of. Finally, a little over a year after we had placed our initial order, we received the call we had been waiting for! D'mani made sure the car was absolutely perfect and the color we chose was even better than we had imagined! David took care of us on the financing side and was great to work with as well. After everything was signed and the car was officially ours, D'mani walked us through all of the vehicle's features and helped familiarize us with all of the technology. This was definitely a wild experience, but I cannot express how grateful my husband and I are to the team at Audi South. Dealerships need more salespeople like D'mani. D'mani could have easily written us off the first time we met, as we had already purchased a vehicle elsewhere. Instead, he took a good chunk out of his day to help us out. While our order ended up taking an insane amount longer due to the first dealership's error, I'm glad we ended up at Audi South.

Stop spending so much money on useless technology (i.e text message updates, video updates) and actually lower your labor rate to pay for actual repairs and not overhead expenses.

My husband and I had such an awful experience with another Audi dealership in the area, and the team at Audi South definitely turned everything around. We initially placed an order with the first dealership over a year ago. Upon trying to decide on an Audi exclusive color, said dealership was unable to even show us paint samples. We popped into Audi South, as they had a vehicle on their showroom with a color we were considering. We were approached by D'mani and once we told him why we were there, he took his time to show us the books of Audi exclusive colors our salesman told us did not exist. D'mani went out of his way to assist us, knowing we had ordered a vehicle elsewhere, and took his time explaining the process and our options. We took his business card, as we knew who any future purchases would be through, and headed out. Just days later (months after our order was initially placed), we learned our order had been entered incorrectly and it quickly turned into a nightmare, and we would have to start the process over. I called up D'mani to see if he would be able to help us, he was more than willing to do so and we proceeded to start our new order with Audi South. From factory delays to pandemic delays, we hit about every bump in the road you can imagine. D'mani did an excellent job of keeping us informed and never made us feel like a burden when we would check in. His manager, Sunil, was also very helpful and sympathetic to our situation and made sure we were taken care of. Finally, a little over a year after we had placed our initial order, we received the call we had been waiting for! D'mani made sure the car was absolutely perfect and the color we chose was even better than we had imagined! David took care of us on the financing side and was great to work with as well. After everything was signed and the car was officially ours, D'mani walked us through all of the vehicle's features and helped familiarize us with all of the technology. This was definitely a wild experience, but I cannot express how grateful my husband and I are to the team at Audi South. Dealerships need more salespeople like D'mani. D'mani could have easily written us off the first time we met, as we had already purchased a vehicle elsewhere. Instead, he took a good chunk out of his day to help us out. While our order ended up taking an insane amount longer due to the first dealership's error, I'm glad we ended up at Audi South.

The work was not completed on time as specified, but I had a loaner, so that was fine.

Excellent service- Derek Lemery my Service Advisor was detailed and professional , he took his time to explain what needed and the Tech using the video showing me what was wrong was so cool. the texting feature in communication was also very helpful- Nice Work Team

Great place and fantastic team. From the sales to the service Depts they all treated me and my vehicle as the only one in the place.

Mo and the team at Orlando Audi were super professional with helpful with my son's first purchase of a fantastic used vehicle. Great experience all around.

Lesson taught lesson learned... for all those who don’t do their full research and for all those who don’t make an honest sell. So I bought my 2015 Audi A3, not a month ago at Audi South Orlando, and already im having issue. When I got here I was told the car was in perfect condition that it didn’t show any problems no issue at all, and that it was a pre-own qualified vehicle and that it was safe to drive, I was given a copy of the carfax etc. so now im here a month after the purchase cause my engine light is on and guess what ?? now I have a ton of issue that I shouldn’t have had in the first place or at leased so quick, like break fluid which is a safety hazard, wiper blade that are bad which also is a safety hazard cause if you can see good in a heavy rain it can cause an accident or even death, coolant temp sensor and on top of that it also has oil lick on the lower oil pan, mind you, yes I did buy it as is but I was never told it had all these issue from the start. If I would’ve been told that I could have bought a different one that I also had in mind, also I used all my savings to but this car I’ve always wanted and I do recognize that European cars and parts are expensive but I never expected a month after I’D have to pay 2000.00 plus more cause of a bad salesmanship. I didn’t take their extended warranty cause I didn’t have enough at the time cause I used all my savings but thank God I had some left over to be able to fix some of the problems it has at lease the major ones. Moral of the story before you buy a car make sure you get all the information and verify it before the purchase, don’t trust the salesman’s word on it, and get the warranty just in case your instincts are right.

Audi was supposed to provide a car or a ride while the cart was under revision. I asked my son to take the car for me and they called a lyft to take him back. The car was old, very dirty and the driver was not using mask. My son felt very uncomfortable with the situation. This is not the type of service and attention you expect when you buy an Audi. It is noe the first time it happened to me.

Excellent Customer Service! Few shout outs to: Bobby, who proudly served in the Military, BTW, thank you for your services to this great country, (reminds me of Santa) Harrison, who took charge of the service work needed and the Leader of this great Organization, GM Richard, who took time-out to make sure all work was done to our satisfaction . In my humble opinion, the best in the state. Now, with that said, The salesman who sold me the vehicle, Moe, he is still a work-in-progress LOL

The after purchase service is horrible. The sales contract was done wrong and a new one had to be brought to us for signature. We purchased The Audio Pure Protection Plan and when we called the 888 number to ask a question the recording says the call will be returned the next business day. IT DOESN’T get returned. Called the dealer explained it had been over three days and nobody from customer service called back. The sales person who took the call and message said a manager would call me back and they did not call back When you have service done they are constantly trying to sell you something. They recommended new tires when there was only 8,000 miles on the car....I will never buy another Audi. It is a Great riding car but it should be a lot more

I just purchased my fourth Audi, a 2020 Q5. This is the second vehicle I’ve purchased from Audi South Orlando. My salesman Mo is second to none! Mo is just one of the nicest people you will ever meet. His approach is no pressure he just treats you right. My future cars will be Audi’s and my salesman will be Mo! It’s a great team at the dealership they earn your business and they work to keep it.

Audi orlando is the best car dealer i have ever worked with in my life ! and I have worked with several. will never use anyone else again

This place is the epitome of great service

I'm Very happy with the service that I received at the Audi Dealer. On my visit I was able to renew an extended warranty. Thank You very much. Carmen L. Nieves

I purchased a used car here in July along with an extended warranty from Red Shield. I've had extended warranty's for my cars and this one is the worst. Audi South Orlando doesn't stand behind the company and doesn't care as they have been paid. I won't buy another car from this dealership and DO NOT buy a warranty from them.

Awesome!!!! Customer Service Awesome Service Thank you Manny!!!!!

For 6 years, I have trusted my Q7 with Audi South to service my vehicle. I can truly say, that I have never been disappointed. They are extremely knowledgeable, professional, friendly and the communication is impeccable. Not to mention, the facility is very inviting and clean and you are immediately greeted as soon as you enter the service area.

This was my first time utilizing Audi South. Very courteous and professional. Appointment time was exact and all was completed to my satisfaction.

Flawless. As promised and on time.

awesome service

My wife and I were searching for some time for a good reliable car for our son. After a combined effort over several days we settled on a very nice, clean, low mileage preowned vehicle at this dealership. I am a big fan of doing my homework on a vehicle and researching great deals. I carefully read all of the details on this dealers "up front, no haggle pricing" I concluded that the vehicle was priced fairly and was comfortable with spending what they were listing on their website. When we arrived at the dealer 10 minutes early for our 4 p.m. appointment, the internet sales rep was not on property so they had us see someone else and made mention that another customer was just looking at the same vehicle (I call B.S.). So we met with Gio, who was awesome. He was friendly and knowledgeable. He showed us the car, took us on a test drive and got us started on the paperwork. We already had financing arranged before hand and everything seemed to be going as planned. No games until the contract came out. I had stepped away to handle a work situation, and my wife initialed the paperwork. Then we waited, over three hours, with nothing offered to us except a bottle of water. We were informed that there was only one finance manager at the dealer and that we were next in line. After finally getting into the finance office (8pm) I started combing over the contract when I noticed the total price of the car adding up to a much higher number than what I had estimated. That is when I discovered the $799 dealer fee. I had deliberately combed the fine print on the website prior to making my appointment, and there is no mention of any dealer fee anywhere. I pointed this out to the finance manager and he combed over the website right then in front of me for several minutes, and concluded with "you are right" and told me he would bring it up at tomorrows staff meeting, but he did not remove it. At this point I have invested 5 hours into the transaction and had a very excited son that I was not going to disappoint. I fell like it was sneaky and wrong to not have previously mention a dealer fee and I should not have had to pay it. Audi of South Orlando, please make it right with me! Other than this, a great transaction.

Thank you to Greg at Audi South Orlando for helping me find the exact car I've been looking for at a great price. He was easy to talk to, and I never felt like I was getting taken advantage of by a sleazy salesman (like Danny Devito in Matilda). The entire process was easy, and right away they earned my respect for the way they kept a clean, safe environment due to the pandemic. 5 Stars, no doubt.

Great service as always! Detailed and thorough

Great Deal On The 2018 Audi S4 I purchased. The no haggle price helped me make the decision to purchase easier. Chris Gallagher was a delight as a Non pressure salesman. He understands the Audi's he sells. Just wish the whole process was faster. Kudos to Audi South Orlando for going green with the Paperwork. They use a paperless closing tablet to sign everything then they email you your documents. All dealerships should go this route. All in all I had a pleasurable experience.

Terrible customer service from Mac Scott, Internet Sales Manager. Aggressive and disrespectful. This is not the kind of service I expected at an Audi dealership.

Audi South Orlando is the place to go for a vehicle purchase and service! Standup people and always take care of all my needs! Fantastic place!

The service advisor and personnel were courteous and efficient, all wore a mask. The battery was replaced and the seat knob was fixed without issues. The loaner car was appreciated and enjoyable to drive. The exterior of the loaner car was clean, however, the interior had not been cleaned prior to my use. With the Covid virus, precautions beyond the mask are necessary to prevent the spread of the virus- this includes cleaning the surfaces inside of the car between users..

Best experience I have ever had purchasing a car. Everyone there treated us like family instead of just a another sale.

The dealership is not only competitive in pricing but the service is outstanding. I love the follow-through and the professionalism. They are what a car dealership should be! Very happy to do business with them you will be too.

My experience at Audi South Orlando was great. The sales person Austin had everything ready to go from the beginning. The purchasing experience was quick and easy.

Service Advisor really took his time listening to all issues and concerns I had and got them looked at, plus explained everything very throughly

Great customer service, not only once you purchase a vehicle here they are the best, but after that process when you bring your Audi for service or for any questions, the service department is just the best ever. Victor Castro is my recommendation in the service department. He is the best, and in sales Gio is first class, finance department Richard and David are the experts!

Manny ALWAYS takes time to communicate with me timely and effectively. He reviews my past visits prior to any new which ensures that he advises with the most relevant information. Manny works to build a personal connection with customers which is the main reason I trust and continue to return for future needs. Thank you, Manny!

Got the keys quicker then expected. fast service.

This was by far the best car dealership experience I have ever had. Everyone was pleasant and professional and my sales person, D'Mani was fantastic!

The appointment was a successful. I was as always treated with the highest respect. I love doing business with the dealership

Came to look at a used vehicle. Was greeted promptly and immediately assisted. Ended up that the vehicle I came to look at had sold earlier in the day. But the vehicle was still on the lot and I was able to look at it, as well as browsed the other vehicles without any pushy sales tactics or pressure. Not the typical dealer experience I have had in the past... And that is a good thing. Will definitely continue to check their inventory and visit again when I see something I'm interested in.

Our experience was stellar! This dealership, and especially, Gio, really care about matching the buyer with the right car and to have us be a happy long term customer. We're so glad to have our new Audi! We drove BMW and Mercedes and really see our Q5 as the best value for the $.

Once again, very pleased with our salesman, Gio! He made buying our daughters car a pleasant and easy process. He is knowledgeable, honest and helpful.

Very happy with my experience professional and knowledgeable about the Audi product.

My wife and I were buying our daughter her 1st car and James was our salesman. I bought it from out of town and he did a full FaceTime video for me and the car was exactly as he described it. I?ve purchased many used cars in my life, and this car by far was the cleanest, well taken care of car that I ever purchased..

I always have a great experience in Audi South Orlando. The place, and the people who work there is excellent. The service Advisors works hard to give the best of the best! Thank you Victor for helping us with the car.

I would have given the service department a 5 if all of their employees were wearing masks during an active Covid-19 outbreak. My service rep; Harrison, did do so and was very helpful. I would have asked for someone with a mask if he was not wearing one. Thanks Harrison...

Romin provided excellent customer service. Very pleased with the performance and communication on the service for my Q5

Audi South Orlando has an impeccable customer service that makes you feel welcome and safe. Victor is always nice and shows very good knowledge about what matters. Thank you for your great service !!

Update 5/26- Actually received a call from the General Manager of the dealership (Sunil). Sunil called to follow up and is a very decent guy. He was truly concerned about my experience (actually talked about 20 mins with me) with Adam and wanted to know if there was any need for him to intervene. So....while the attempted purchasing experience was not the best I've had by a long shot, the follow up shown by Sunil was something you don't typically get from a GM even if you do buy a car. This dealership is in good hands. I'd certainly give them a second look if I had a salesperson with the temperament/professionalism of Sunil. Spoke with Adam S. by phone about purchasing a pre-owned vehicle that I have been interested in for a few weeks now. Adam is a sales person through and through and tries very hard to control the conversation and not get you to pay attention to the little details that will end up costing you alot of money. I take no satisfaction in writing this review but this is my experience with this dealership and I thought I should share with others.

Manny is very nice except talking through a mask and trying to understand him was challenging. I must say that for the repairs completed, you are pricey. What’s with the stupid facility fee. That’s obnoxious..

The salesmen Mo was fantastic to work with very courteous, knowledgeable, professional. I will buy from this dealership anytime fantastic experience.i will recommend this dealership to friends and family.

We purchased a pre-owned vehicle from Audi South Orlando today and I can’t say how much we appreciated the service, deal, and the sales staff. I highly recommend them if you’re in the market for a new or used car, make sure you ask for Austin Christopher! He made the experience better than the ones we almost had with Toyota, Mazda, or Hyundai!

The entire personnel was very welcoming. My sales representative Mr. Anthony Egbah made my experience a really comfortable one, clarified all my concerns and was able to work with my budget. Also he was not pushy at any time which is a plus for me!!! The manager and financial representative were very attentive and helpful as well. Definitely a five star service!!!!

Great experience working with them. Would buy there again. Very accommodating.

Everybody was pleasnt and courteous. The place was clean. The service was done in a timely fashion.

Overall, it was a great experience. Greg Bryson was awesome!! He is a very personable guy who took the time to understand our situation, wants and needs. My husband and I went to the dealer the first day to compare the cars we like. He answered our questions and provided options for us. Greg was always available and provided quick, clear and understandable responses. We came back the next day because of the attention he provided to us. He was organized and professional. I would recommend him to anyone looking to buy a car at South Orlando Audi.

I should give them 5 star for their service, but as big company as are, they couldn't afford to get me loner for few hours.....

Austin was so great! He is honest and is a salesman with integrity. He found our family the right vehicle and we’re so happy with our purchase. The general manager along with David in financing were kind as well. Would go there for our next purchase without hesitation.

Roman provides excellent customer service as well as the entire Audit staff.

Audi of south Orlando is a class act. I came in for a basic pit stop and the staff was friendly and extremely professional. They always go out of there way to make you feel like family. Thank you to everyone at Audi of South Orlando.

Good experience . Clean and comfortable department. Updated nicely. Easy pick-up.

My rep Christopher B was professional and understanding to my needs. He assisted me answered all my questions and even showed me the best seat in the house where I could work in private with little to no interruptions.

I’m new to Audi, I’ve owned A Honda, a Lexus, and a Land Rover. I don’t do ratings very often but let me just say WOW!.! I’m so impressed with there customer service, Manny and Eric were terrific! They even stayed late to accommodate me. The dealership was clean and everyone was so nice and respectful. I would highly recommend this place for any of your Audi service needs. They far surpassed any other dealership I’ve ever been too.

First class service. Thank you Chris!

These guys take care of me, its like Family...anytime I have an issue I can text Harrison and he responds immediately.

Terrible service. I will never take my car for service here again.

Amazing customer service. I bought my car here and since they've taken care of me.

We talked with Jhon on Sunday and set up an appointment for Monday, arrived to dealership Monday at 1 and were pleasantly greeted by Jhon and were shown the two cars we were interested in. Jhon had parked them side by side to make viewing easier. Went for a test drive , returned and went into show room for discussions . No pressure , we went home to discuss options , and decided to buy. returned a few hours later after Jhon was scheduled to leave, but he stayed to see us to end of deal. Always a little stressful purchasing a new car , but the people at Audi South put us at ease , and made purchasing a pleasure. Would definitely return for a future purchase

Always excellent service here via Josh and his great service team. Thank you!

After visiting the Audi South Orlando dealership. I met a sales person named Mohamed. Who was very nice and attentive at first, and after my sale of my 2017 Mini Cooper, he hasn’t called me, nor has he followed up with me once. The car obviously wasn’t serviced Or detailed before I received it. I had to bring the car back after 2 days, to have the front bumper replaced. The headlamps at the passenger side needed attention, and I was told by Mohamed, this too will be taken care of once the car is detailed. Now, Here I am, after my purchase of my car, 9 days later, and the car won’t even start. Apparently, the battery is dead, after 9 days of my purchase. I reached out to Mohamed, to let him know what happened, and his response is, “I’m sorry is not covered under warranty”. Are you kidding me??? I only had the car for 9 days. I paid the car in cash. There’s nothing you can do to help?!?! My wife, who was also interested in purchasing a brad new vehicle at this dealership, Was discouraged, because Mohamed failed to contact her. After all this headache, and disappointment, in how they conduct business, and treat their customers, I will not recommend my family or friends to purchase anything at this place. This is the thanks we get? I have a 90 days warranty that I can’t use??? I’m a disabled veteran who deserves better treatment. BUYER BEWARE!!!! DO NOT PURCHASE ANYTHING FROM THIS DEALERSHIP YOULL REGRET IT!!!

Great Service and very friendly Team, good job Audi South Orlando.

Price was as said. All personal were excellent. Looking for future meeting with all personel

Even during the current social distancing season, the staff were available to address my concerns and get my car fixed quickly.

My dream car (blue Audi A5) was sitting in the showroom floor when I walked in. Several hours later it was mine and I drove it home. The entire process from start to finish was easy. My sales person, Gio, was fantastic. The price was exactly what I was looking to pay and I got exactly what I wanted for my trade-in. My only knock against the process was meeting with the finance person after the deal was solidified, so I thought. They sold me on an Audi Care program that bumped my monthly payment up $100/month. I felt a little trapped and felt like I had to buy at least one of the packages he was pushing. So I bought the cheapest one. I still think Audi South Orlando is a great place to buy a car and I would recommend them. I would buy another car from them in the future.

My dream car (blue Audi A5) was sitting in the showroom floor when I walked in. Several hours later it was mine and I drove it home. The entire process from start to finish was easy. My sales person, Gio, was fantastic. The price was exactly what I was looking to pay and I got exactly what I wanted for my trade-in. My only knock against the process was meeting with the finance person after the deal was solidified, so I thought. They sold me on an Audi Care program that bumped my monthly payment up $100/month. I felt a little trapped and felt like I had to buy at least one of the packages he was pushing. So I bought the cheapest one. I still think Audi South Orlando is a great place to buy a car and I would recommend them. I would buy another car from them in the future.

I used the valet service to have my Q7 serviced during the COVID -19 pandemic and the valet arrived on time and delivered a nice Q7 for my use while my car was being serviced. The driver was professional and very courteous and did a thorough job of documenting the condition of both my car and the loaner. The service department did a complete and timely job of performing the 20,000 mile service and the 25% service discount being offered was applied which resulted in a nice savings. The service adviser, Chris Beracierto was willing and able to answer all of my questions and I highly recommend AUDI of South Orlando for all service needs for your AUDI.

Worst customer service. Once they close the sale is impossible to get of hold of leadership. Have a 2018 AUDI that I leased with them and have had to take in the car for service more than my 8 year old BMW. They supposedly fixed the AC so I pick up the car to have to drop it again in less than 48 hours for them to "fix" it again. Service manager said he will follow up personally and I am still waiting to hear from them. CANNOT wait to turn in my AUDI and walk away! Horrible service!

Service was outstanding in every respect. Great outfit!

The dealer is awesome. At my one year service, they offered to pick up the car, drop it off if I wanted or give me a loaner. The service advisor Romin R. is a pleasure to work with, he advised me about everything that would be done on my car, how much it would cost and I got continuous updates throughout the day till the car was ready. From the time I purchased the car a year ago till today, the whole transaction from start to finish, including service, solving minor technical problems; the staff at Audi South Orlando have been on top of it 100%. I would recommend them highly for your next vehicle purchase or lease.

Mr Mac Scott had our desired car all prepped and cleaned for inspection. Wonderful condition as he had said. Very clean, low pressure dealership. We had a pleasant buying experience, felt valued, would recommend Audi South Orlando highly! Thank you!

Awesome sales person. Very knowledgeable and courteous

Great service - thank you!

Was shopping for a new vehicle. Showed up at Audi South Orlando and worked with Austin Christopher. He was excellent. He was polite and courteous and very knowledgeable about all the vehicles I test-drove. The sales process was very streamlined and organized; i was very pleased with the whole experience as i drove away in my newly acquired A3 :-) Thanks all!

After bringing my car in five times to Audi South Orlando for a noise issue that could not be detected was finally diagnosed and repaired. Thankful we were finally connected with a service advisor, Romin who was professional and knew what our issues were. Wish we had met him on our first visit. Thank you to Romin for all his help.

Jhon and Richard and Sunil are such a great team they really helped me with a my car and this is the 2nd car we got from them. They are just an amazing team and so thankful for all of them everyday. They really no how to make sure your happy with your decision and just an amazing group of guys so happy with my purchase new audi owners . Again thank you guys for everything 😊

Derek was an exceptional service representative, He kept me informed regularly throughout the day and a half process.

Mike and Ron in... Awesome!! Thank you for fixing my airbags. Now my older Audi is safer. The Place is immaculate. The staff is professional and friendly. Not one complaint!!! Gonna go here for my oil changes from now on.

I would not recommend this dealer Buyers beware! Let me start by saying I normally do not write reviews. On 4/6/20 after inquiry about 2013 Kia Sportage I was contacted by Anthony He verified over phone they still had the Kia. I made an appointment left work little early to go see the Kia. This was about 2 hours approx. after talking to Anthony that my wife and I arrived at Audi South Orlando. Anthony Took us showed us a Mazda 6 My wife said she was not interested in it asked to see the Kia we came for he said its down here took us to a Nissan Pathfinder My wife again said she would like to see the Kia we came for then he tells us its gone. So we was lied to to get us there then lied to to look at cars we did not come for just to be told the car we was interested in was not there no longer! I believe this was classic bait and switch to get us in to look at higher priced cars then we inquired about!

The staff is great. Romin my service adviser was very attentive, listen to my concerns. Their price point for service is on the higher end of the spectrum. But the company treats you well. My service ended up being more work than planned. So Romin set up a loaner. Now my wife wants an Audi....

The process of leasing a vehicle for the first time can be daunting, but the attention and service received from Austin C. at Audi South Orlando was nothing short of remarkable, which made it a pleasant and exciting experience. Thank you Austin for the undivided attention and patience, you definitely surpassed my expectations.

Thank you Austin C. for the attention and the excellent service. Exceptional experience at Audi South Orlando!

Exceptional service! Austin C. provided excellent communication and patience. The entire process was a breeze thanks to his attention and service!

I want to thank Anthony for helping us through the car buying process. We went in to only sell our car and ended up trading in and buying a new one. He looks out for you as a consumer rather than trying to get that next sale. Highly recommend this location for all of your needs.

Great service from sales guys - highlight ?Mac? Scott service level, attention and focus on providing us a great experience. Congrats

Quick service

Very professional and on time the facilities are clean and have everything you need

The short story: Quality service, efficient communication, and informative team who provide excellent product!!! The long story: I found this company online. Their website was really easy to navigate. I found all the information I needed regarding car history. I reached out via their portal and got an email the following day and started communication Mr. Micheal Collins and Mr. Adam Safdari. All my questions were answered efficiently and I secured the car the following day. I live out of town, and they agreed to delivered to me with tag and registration complete!!! So yes, This is the place to go for Quality service, efficient communication, and informative team who provide excellent product!!!

The short story: Quality service, efficient communication, and informative team who provide excellent product!!! The long story: I found this company online. Their website was really easy to navigate. I found all the information I needed regarding car history. I reached out via their portal and got an email the following day and started communication Mr. Micheal Collins and Mr. Adam Safdari. All my questions were answered efficiently and I secured the car the following day. I live out of town, and they agreed to delivered to me with tag and registration complete!!! So yes, This is the place to go for Quality service, efficient communication, and informative team who provide excellent product!!!

Anthony was awesome. Very personable & great knowledge on the vehicle.

They were professional from start to finish! They were informative, helpful and not pushy! Great experience!

Excellent service no complaints what so ever Love it

great customer care, state of the art service system and a very clean environment

Great Service and look forward to coming back when my Audi needs it's next service.

Anthony Egbah was amazing. He showed us all the features of the new Audi Q7 and spent time with us going over every little detail. He has a huge passion for the Audi brand and he made the leasing process very easy. We were lucky to have Anthony work with us which made car buying a stress free experience. I highly recommend Audi South Orlando and Anthony in particular as the sales associate for your next car purchase.

Ótimo atendimento , veículos espetaculares. O vendedor Leonardo muito atencioso e facilitou minha aquisição. Minha Q8 é top👍🏾👍🏾 Valeu audi Orlando !!

Excellent customer service! Leo Santos and Sterling Brown were very helpful in facilitating the purchase of my brand new Q3. I am extremely happy with the experience I had at Audi of South Orlando! Thank you guys!

Service Advisor Derek Lemery Was awesome! Service was nice !

Muy agradecido con William Ortiz, Richard Castro y Carlos Polanco por su excelente atención, hicieron posible la compra de nuestro nuevo A3, honestamente estamos muy impresionados con el trato y la manera como hicieron esto rápida y convenientemente para nosotros, de verdad los recomiendo ampliamente.

Muy agradecidos con William Ortiz, Richard Castro y Carlos Polanco por su excelente atención y servicio, gracias a ellos solo los dueños de un A3 nuevo, los recomiendo ampliamente.

A great job making sure I was safe and healthy in the trying times!

My experience was phenomenal. I was seen quickly without an appointment nor was i a past customer of theirs since i purchased my vehicle from Carvana a few days prior. I was having issues with my purchase and they repaired and even serviced my vehicle. The staff was friendly and helpful. I will definitely purchase my next car here.

Great customer service, knowledge, and professionalism displayed by Victor Chaves with Audi South Orlando. I look forward to requesting Victor for all future service requests.

Dealership was recommended by a coworker.. Enjoyed Bob?s greeting as I pulled into the service lane. I had a good experience with Romin. The only drawback was learning loaners aren?t provided for oil changes. My dealership up north provided loaners as desired.

Paul was my salesman and let me tell you, he made buying my fist Audi Q3 experience absolutely wonderful. He not only found the exact car I was looking for but he also delivered it to me so I didn’t have to drive over 2 hours away. When I get my next Audi, I already know who to call! You will not be disappointed!!

Paul was my salesman and let me tell you, he made buying my first Audi experience wonderful!! He not only found the exact car I was looking for but he also delivered it to me so I didn’t have to drive over 2 hours away to get it. When I purchase my next Audi, I know exactly who to call! You will not be disappointed!!

Customer Service was excellent. Identified my issue, fixed it and gave my car a wash at the end in great time.

Chris who took care of my car is nice personality and explained what is really needed on the current service. However I asked more questions to him and he briefly explained. While car was in service a video was shared with me explaining what is being done. I really like this great job Audi South Orlando.

Paul was my salesman and let me tell you, he made my overall experience absolutely wonderful!! He answered the million and one questions I had, he always texted me back immediately and he was very professional! Paul not only found the exact car I was looking for but he also delivered the car to me so I didn?t have to drive 2 hours to get it. Overall he made buying a car like buying groceries, fast, simple, easy, and stress free! I will definitely be calling Paul again when I purchase my next Audi. Hands down best salesman I have ever dealt with! I will be recommending him to all my friends and family!!

Always a pleasant experience when visiting this dealer; the visit never too long. In view of COVID 19, there was enough wait space for social distancing.

Excellent customer service from Carlos Polanco, William Ortiz and Richard Castro. Despite the slow season due to current circumstances they provided us with high quality attention by educating us on our best options and running that extra mile to ensure we’d take our DREAM car home. Thank you guys!

Victor was amazing! Very helpful and informative! Facility is clean and everyone is welcoming.

Excelente atención la del señor Carlos Polanco nos proporcionó toda la información requerida de la manera más amable posible. Demostró lo importante que era para él que saliéramos contentos y con el mejor negocio para nuestro presupuesto. Muchas gracias Carlos!

Disappointed that repair was not covered by warranty but very happy with the service we received from Audi South Orlando.

Chris Beracierto and his team did a helluva job at servicing my Q5. Outstanding communication throughout and very accommodating with my atypical work schedule. Proved to be super helpful during normal interaction pertaining the servicing of the vehicle as well as exemplary willingness to go the extra mile with his costumers when it comes to any other subjects about the vehicle, no necessarily involving the repairs at hand. Definitely recommended!

Chris Beracierto and his team did a helluva job at servicing my Q5. Outstanding communication throughout and very accommodating with my atypical work schedule. Proved to be super helpful during normal interaction pertaining the servicing of the vehicle as well as exemplary willingness to go the extra mile with his costumers when it comes to any other subjects about the vehicle, no necessarily involving the repairs at hand. Definitely recommended!

My visit was very good. I always feel welcomed and the place is very clean. Manny is very courteous and has advised me well on what is necessary maintenance and what I can forgo for the time my car comes in for service.

I am extremely pleased with the prompt and superb customer service I received from Manny. As always, he did an outstanding job!

Chris Beracierto and his team did a helluva job at servicing my Q5. Outstanding communication throughout and very accommodating with my atypical work schedule. Proved to be super helpful during normal interaction pertaining the servicing of the vehicle as well as exemplary willingness to go the extra mile with his costumers when it comes to any other subjects about the vehicle, no necessarily involving the repairs at hand. Definitely recommended!

I got a great experience here with the help of James, I had gone to check out cars to see what options I can choose of once I'm ready to buy my first car and he found me my dream car, the color I wanted to the rim's I wanted in a car and to the smallest detail. Really recommend coming here to look for your next car cause now he made it easier for me to what I want once I'm ready 🤘🏼👌🏼

This was the first time where I was fully satisfied with my service here! I was in and out within a matter of an hour and half, which rarely happens on my previous visits. Derrick was easy to work with, as well as, the other staff there. Not to mention, my car was actually cleaned nicely from the complimentary car wash, so I could tell they took more time. It felt very efficient and I feel more confident I will come back again for my next service.

James provided exactly what I was looking for, I couldn't ask for a better service.

I called earlier in the day to see if they had room for an oil change and tire rotation. They happily booked me in at 3:00. Were very gracious and I was literally out of there by like 4:15. Effortless. Thank you, AutoNation for such great service

I had an issue with a flat tire, and since I was at work all day I appreciate the staff at Audi south Orlando, and especially Jim (my service advisor) taking the time to get this sorted out for me while I was busy. They were very fast with their service, provided several updates over the phone and very pleasant to deal with throughout. I would definitely recommend Jim and the staff at Audi south Orlando, and will be going to him for all of my needs while in the area on an extended business trip.

I had a great experience here while waiting for my Audi to get serviced, Chris my SA was extremely professional but not robotic, I hate when companies make SA’s stick to scripts and other unnatural speeches. Thanks Chris for being awesome and making sure I understood the overall status of my car. While waiting I want to point out that I walked around the lobby and was looking at some of the new showroom cars and the receptionist there was so pleasing to speak to about the cars, again I can tel the staff at this dealership undergoes amazing training because she also felt natural and so outgoing that we were talking for a little bit about the rides in front of her. I also walked outside to look around for when my wife is ready to trade her SUV for a newer one so I was approached by a sales rep and he was so cool, even when I told him look I’m just looking and would hate to waste your time, he said “not a problem I love to talk to people about our products and not just looking for a sale” I was so impressed and we were talking about the cars at a personal but professional level, Ranier I will be back with the wife to see if we can both convince her on the SQ3 hehe. Thank you all so much for making my first visit to this dealership so good.

Brought in car for an oil change and some filter changes. Asked to examine a check engine light. The service manager tells me that while they were doing the test a catastrophic failure occurred and cylinder head is damaged, so I need to get cylinder heads replaced at a cost of $8700. I refused and Got on a call with service leadership and they suggested a diagnostic for $1800 that I would have to pay for. Ran through diag and found cylinder head was fine and only the drive chain needed to be replaced. Very poor experience and makes me feel like they were trying to take advantage and perform services not really needed and overcharge me!!

Great and fast service. I went there for a recall, and they did an excellent job getting me in and out no matter of time.

The salesman, Mac is a pleasure to work with!

Efficient and timely customer service. The workmanship looks excellent for the new running boards.

Victor at Audi South Orlando was very professional, attentive, and thorough. He took care of all of my concerns and made sure that my car was well taken care of. I had to leave my Audi at the dealership for maintenance for 3’days and felt very confident and reassured by Victor’s emails and phone calls. Thank you Victor. You are an asset to the Audi company. Until next time!

Really disappointed with this dealership. Their prices for service are really expensive. Nearly $170 per hour to diagnose problems. Prices for parts are about 50% higher than what you can purchase online (certified Audi original parts). You know that feeling you get when you need service on your car and your driving to the dealership thinking this is going to cost me a fortune. Unfortunately that becomes very real when you get your quotes from Audi of ORLANDO south.

Very impressed with the team I had the pleasure of working with in the Audi of South Orlando service department. Most notably Service Advisor Chris, Service Manager Josh, and in-house Fleet Manager Scott. Their level of customer care, product knowledge, and exceptional service exceeded our expectations. They took the time and patience required to diagnose a very challenging issue on my A3 and then proceeded to take care of everything very quickly, including setting us up with a new orange Q3 loaner... a color that actually grew on us! Chris had the turbo parts ordered right away and then regularly touched base at the end of each day to provide us with an updated status report throughout the repair process. Outstanding experience and deserving of a 5-star rating. These guys exude professionalism and are definitely an asset to the dealership. Well done!

Wonderful experience! My service advisor Johan went above and beyond. Excellent customer service!

Excellent service. Couldn’t be happier!

A place where quality and care meets you at the entrance. Excellent service and service providers. Quick and thorough! Thanks to the entire Audi team.

My service advisor Chris Beracierto was excellent. He was very professional and courteous and kept me updated on the service every step of the way. he should be recognized for outstanding customer service

The service shop always does an excellent job. Jim is an excellent service provider. Andrew S. is an excellent greeter. Scott does an excellent job setting me up with a courtesy vehicle.

Under no circumstances do I recommend the sales area of the Audi South Orlando dealer. I am a university educator for many years as such an honest and respectable person. I was the victim of a deceitful business where they offered me a deal during the conversation to sell my car, the second one I bought with them and the last one. In the end they did not honor what we talked about having to pay the excess mileage among other things, The Manager Richard and seller Jhon did not deliver on what they offered. I am left as a liar and with debt and in the end I was a liar and both Jhon and Richard were successful. I did not receive an apology or communication from those who committed the deception. No one of the mananger of the Audi South Orlando gave me the face. Now I know that to sell a car they do whatever it takes. Latinos cheating other Latinos

If you are in the market for a reliable and amazing vehicle, look no further. it took me 3 months to find a vehicle, but the minute i stepped into Audi at Millenia, i it felt like home, all cars on the lot are priced reasonable and very well taken care of. Not one vehicle that i've seen was in "a-ok" condition. The moment we stepped out on the lot we were greeted by one of the best sales people i've ever had a pleasure working with. Victor Ballesteros is a man of few words, but his knowledge, his charisma, his approach was 5 star. We are all afraid of the entire car buying process because we as consumers are stepping into a nerve racking and stressful "ring" were we fight for every hard earned dollar. My experience with Victor was far from the "RING OF FIRE" it was quite the opposite! it was easy, straight to the point, no sugarcoating, no unreasonable and questionable fees. After signing the deal, i knew exactly what's at steak and what i have ahead of me, only because Victor took his time to walk me trough every PENNY on the quote, walked me through costs of any upcoming maintenance as well as some amazing perks that Audi has to offer, but my purchase didn't stop there. I now have my Personal Car Sales man that will be my go to person should i need anything. how cool is that? i need an oil change? Call Victor! i need a tire rotation? Call Victor! i need to leave my car at the shop and then taken to the office by a concierge service? Call Victor! Need to buy a new car? well... you guessed it... Call Victor! Such a personal, professional and experienced approach is definitely very valuable in my book. With my nature of work, i don't have much free time, so finding a sales rep that not only values my purchase, but also values my time and money is very rare! If you are in the marked, don't take my word for it. Go to the dealership, test drive, meet Mr.Ballesteros in person! don't thank me later, thank his management team for having such a Gem in their staff! Hats off to all of you!

Had an absolutely amazing experience purchasing my first Audi from Audi South Orlando where I was helped by Victor “the sales representative” who was absolutely spot on as far as the professional acumen, product knowledge and efficient on helping with the finance negotiations. I highly recommend Victor and Audi South Orlando to anyone looking to purchase a 2020 Audi vehicle!

Did maintenance with tire rotation and balance and they didn?t even check the tire pressure Wasted my money

Always love coming back to Audi of South Orlando. Just wish it was with $100,000! The team always take great care of us especially Manny; our service advisor.

Great customer service

Very hands on and friendly.

Courteous service department

I worked with Victor B. at Audi of South Orlando and had a great experience! Victor was genuine and not pushy throughout any of the sale process. He gave updates as promised on the vehicle and relayed all information as needed. We bought a used Honda Odyssey from there and we are very happy with everything! I highly recommend Victor and this dealership! Randy

General manager too busy on vacations to address my service issue. Audi doesnt care if you have a car that is stopping in the middle of i4 ! Chris the service manager also incompetent. Telling all of my friends and clients to steer away

The excellent service from A-to-Z it always starts out with a friendly hello and ends with a friendlier see you later

Took my R8 in yesterday to have some work done. I was very pleased with the service received. Harrison was excellent, kept me well informed and was friendly, courteous and knowledgeable. Recommend them highly for anyone needing Audi service!

Chris, my service manager is awesome. Always pleasant, great follow up. A true professional who ensures his client is well taken care of.

I had a great experience purchasing my 2017 Audi A3 from Audi South Orlando. Carlos was very knowledgeable about the various trims, features, and history of the Audi brand. His test-drive of the Audi A3 was incredible and turned out to be an important factor in my decision to purchase the vehicle. Even after continuing to browse other possible contenders, nothing could top the overall experience I had at Audi South Orlando. The Audi A3 quattro driving experience pretty much speaks for itself; however, Carlos truly created a memorable and exciting experience for me which is why I decided to purchase the vehicle. Thanks again to Carlos for your professionalism, knowledge, and attentiveness!

I had Great experience here when shopping for a new car! Leonardo Santos made sure I got exactly what I was looking for and was very helpful with me throughout the entire process. He knew I was comparing them to BMW and Mercedes and he remained very patient through the entire process. Very knowledgeable guy when it comes to Audi cars. I recommend him to anyone looking for a new car.

Car shopping can be very stressful and overwhelming. I decided to do my search online and came across Audi South Orlando. Next day Mac, Internet Sales Manager I must say, his customer was beyond AMAZING! I mentioned all my expectations and he met all of them and much more. Our communication was all via text which made it super easy for my busy schedule. He sent me pricing, pictures and video on the new 2020 A3 I was looking at online. He made my decision very easy and met my budget. I was able to sent all my information via email. Once I got to the dealer everything was all set which is exactly what I want in my buying experience. As my paperwork was being wrapped up by Sterling who was great in completing my paperwork quickly, we were introduce to every department personally by Mac. During our tour, the rest of the team members congratulated me on my new purchase and shared how they can help me upon my return for service and etc. I am looking forward to being apart of the Audi family. Thank you to Mac and the team!

Great dealership. Have been bringing my Audi A5 in for servicing for years. Great Service.

stay away, worst costumer service, they gonna be nice all the way but when u signed and need them no one will help and just send you around.

Excellent experience with the entire dealership team. From entering the store to selling and delivering the car made by Mr. Leonardo Santos, everything was great.

Best car buying experience. Anthony's knowledge and concern to find out my needs made this experience pleasant. the Test drive was unforgettable and the decision maker of this process.

Differentiated, polite, knowledgeable, professional service from Mr Leonardo Santos. I indicate 100%

They provide excellent service and make you feel like a valued customer. They completed my service in less time than expected and the results were marvelous.

This was absolutely the best car buying experience ever. Anthony's professionalism and concern to find out my needs was key in choosing the car to take for a test drive. The test drive experience was absolutely wonderful and the Q5 drives spo smooth and silence that it gives you the experience you are in an airplane. I wish there were more Anthonys in the world. Thank you for a great experience. You sold me at the test drive. Bravo!

This was absolutely the best car buying experience ever. Anthony's professionalism and concern to find out my needs was key in choosing the car to take for a test drive. The test drive experience was absolutely wonderful and the Q5 drives spo smooth and silence that it gives you the experience you are in an airplane. I wish there were more Anthonys in the world. Thank you for a great experience. You sold me at the test drive. Bravo!

Nice people great to deal with. Car was as described.

Jim is great- wouldn?t get my car serviced anywhere else

outstanding customer service. Very pleased with the professionalism of the service department.

The experience was great. Carlos and Victor provided me and still provide me the best service I need with anything.

The area of service are excellent ! All are so nice in special Manny Camacho . He have the customer service always to get the best

Service department is top notch. I?m a customer for life.

Audi South Orlando’s staff are extremely knowledgeable, friendly & professional! Thank you, Jim!

Efficient, professional got the job done quickly Very impressed with my Service Manager Chris

I am very satisfied with the work, Manuel Camacho's service is great.

I am very satisfied with the work, Manuel Camacho's service is great.

Excellent service! Always in communication and no surprise charges or wasted services offered to drive up the price. I’m not saying I drive an Audi because of Chris B. in the service department but, well, maybe I am. He’s fantastic!

We have a low-mileage Q5 that required maintenance. I had a great service experience when I brought the car in last year and specifically asked for Victor to take care of our car. Victor is professional, knowledgeable, very meticulous describing recommended maintenance. The team diagnosed a water leak which was repaired. The brakes were done, oil change, etc. very satisfied with the way Audi South Orlando treats their customers, great maintenance. I trust our car to the dealership.

Im pleased to service my car every time they take care of you and your car like their own

service was exceptional and Roman took care of every issue in a short time

I brought my car in for Oil change Service due. I keep my car very clean. I ask the Service representative not to have it washed. They did. Ran it through a brush wash. Didn't towel it off. Left water on it. I hand was my car only. I was very upset. Took it home and washed it in my drive way. Perhaps this works for some but, not me.

Very professional staff on hand. Service advisor Derik was knowledgeable and helpful. Great experience.

Manny's customer service was excellent. The whole experience was great!

Quick in and out. Was told it would take 3 hours but I was out of there in 2 !

The dealership is nice. The sales folks are very nice and not pushy. The car I traded my Mercedes in on is beautiful. The only negative is the car I drove away in was not the car I thought I was buying. This was on my drive home from the dealership I noticed an option that wasn’t in the car I purchased vs the car I test drove. I called and was told the car I test drove sold 2 days prior. Was kind of bummed since to me it was a very nice selling feature. And I wasn’t initially told prior to the purchase that the car I test drove and thought I was purchasing was not in fact the car I purchased. There was also a 2k difference in price verses the one I purchased. Other than that the dealership is great.

The dealership is nice. The sales folks are very nice and not pushy. The car I traded my Mercedes in on is beautiful. The only negative is the car I drove away in was not the car I thought I was buying. This was on my drive home from the dealership I noticed an option that wasn?t in the car I purchased vs the car I test drove. I called and was told the car I test drove sold 2 days prior. Was kind of bummed since to me it was a very nice selling feature. And I wasn?t initially told prior to the purchase that the car I test drove and thought I was purchasing was not in fact the car I purchased. There was also a 2k difference in price verses the one I purchased. Other than that the dealership is great.

Christopher never fails to present excellent customer service.

Excellent once I arrived; serious misrepresentation by towing company on time of pickup; tow operators were great; all personnel interacted with were superb, josh, Harrison and parts guy.

This is the best AUDI dealership around, and Jim and their best representative. He not only gets you serviced in a timely manner, but he also give you honest advice on what repairs are recommended without trying to sell you anything additional. I have personally fired 3 other dealers as they tend to be all about the money and not the customer. South Orlando Audi is my home for life for my Q7 and A8. It’s the perfect place for anyone in Pursuit of prestige, luxury and customer service combined!

Great service, easy to work with, no sales pressure, a real pleasure to visit their showroom.

Good service. Friendly no hassle process. Nice experience for a dealership.

People are. Very friendly get results with questions

Great customer service by Harrison in the service department.

Made buying a car easy. Ask for Austin.

Purchased a new Audi A5 Cabriolet. We went in to have our car serviced and walked out with a new one instead. Our salesman Carlos was great! David in finance was great! They both made the process so easy.

Austin was most friendly, informative, thorough car sales professional I ever met. Sterling in Finance was very accommodating. After going to over 5 different dealerships in my search, they were the best! Love my Audi A5 Sportback!

I visited many Audi dealer near Tampa but none impressed me like Audi Orlando. Most important thing i liked about is there service and they focused more on building customer relationship which was great. I bought car at around 10PM but still they explained everything in detail. Would love to work with them in future.

No is a great salesman to work with. The overall experience was good.

From the moment I met with the salesperson, Paul, through the completion of the purchase it was a pleasurable and efficient experience. In fact, the vehicle had so much technology he offered to come to our house and sound time setting everything up. I have already referred others to Paul and Audi of south orlando. All have shared the same commentary.

After having our 2011 Prius totaled in a car crash, we desperately wanted to replace our Prius with another Prius. It was a grueling process trying to find another car by the time the rental was due back and we called over 10 different dealerships about 25+ different used Prius’ available. There was one used Prius at the Audi South Orlando/AutoNation that caught our eye. It was a 2014 Prius and had more features than ours did. Both Paul & Austin were a huge help. They were super patient, answered every single question we had (which was a lot) and were super kind during all of it. I would highly recommend purchasing a car from either Paul or Austin. David, the contract guy, was also super positive and gave us some good laughs. Also, they have an amazing hot chocolate/Starbucks coffee machine along with a very comfortable waiting area.

We have bought cars from this dealership and spent lots of money and time there. So I expected more when we took our daughters preowned Audi to them for repairs. First, they missed 2 items that needed to be repaired when it was looked at. Then when they had it called us twice - oops we missed these - another $2500. I opted to have one piece done at another place due to the inflated cost of repair there. When I picked up the car I was told it has a “pin hole” oil leak still. I asked if it was safe to drive and was told yes it is better than before but still needs that part replaced. Well - less than 12 hours later 1/4 quart of oil is on my garage floor and the car is unsafe to drive. I was lied to and the dealership took ZERO responsibility for their part. They even went so far as to BLAME me. They let my 16 year old drive an unsafe car - YOU SHOULD BE ASHAMED OF YOURSELF and I hope your children don’t ever get treated this way and taken advantage of. Attached is one picture from the “pin hole” leak. Sad thing is there was more.

I had a great experience bringing my Audi in to have a noise in the front suspension evaluated. Manny the service advisor took his time to go out on the road with me so he could assess the noise and get a sense of what I was concerned about. He was very professional and communicated with me at each step of the repair letting me know what was being done and what the findings were. Additionally the process of getting a loaner vehicle for the day was very easy and quick. The problem with my car was found and fixed, it?s running great and the noise is gone. I am extremely pleased with the entire process and will definitely be taking my car back to Audi South Orlando for any future vehicle service and maintenance.

Mo was provided Excellent customer service. Very helpful in explaining and demonstrating new car attributes

they were a great assistance to us when our AudiQ5needed service we are from Canada greatly appreciated it

Best dealership I have ever dealt with! From the purchasing to service and repairs, this dealership is professional, knowledgeable, efficient, and courteous!

Great customer service and awesome attention to details.

Friendly staff from start to finish makes the experience an Absolute pleasure.

Service advisor Derek was a true pro helpful and detailed

Service here is always great!

I have only great experiences at this dealership. Their entire staff who I have seen or met with are unbelievable cordial and knowledgeable, especially Christopher and Austin, there are superb and unmatched; great personality and attitude.

Harrison went above and beyond to ensure my vehicle?s service was performed timely and right the first time. He kept me informed throughout and provide world class guest service! Harrison was extremely friendly, professional and attentive. Great experience!

excellent service and good relations with costumer .

excellent in every aspect showroom and service department extra clean.the people I dealt with were all very helpful and friendly

Great service, always polite and do a great job at communicating what needs to be serviced and how much it will cost

Professional and courteous but expensive. They found and fixed an electrical problem.

Thank Audi South of Orlando! I leased my first with Anthony E. and he took amazing care me. My mom was so impressed with how easy he made the whole process and she has leased way more cars than me. He was very professional, but fun - especially on the test drive! Anthony is very knowledgeable, and guided me well in making my final decision to lease my new coupe. I would highly recommend Audi of South Orlando to anyone looking for a new a car and a positive buying experience.

Anthony E at Audi of South Orlando made the leasing experience so easy and painless for me. He let me test drive the car and did not pressure me into anything while answering all of my questions as well as my mothers questions. I told him what my budget was and he made it work with out all the hassle of going back and forth. I love my new car and thank you Anthony E for making the experience so easy.

Service team were cheerful and accommodating beginning from the car entrance. Tim.... the service advisor brief us what is to be done and expected time the car will be ready. Great place with excellent personnel.

Battery not working twice that why the service changed th new one for me .They are very nice and understanding I?m very please with their service Thanks very much for taking care of my car

Very friendly and painless Process Me Mackenzie Scott was supper friendly and helpful

Great experience! Easiest car purchase I've ever done.

Advisor Roman was very helpful and ensured I was comfortable and handled the service visit well to get me in and out quickly.

Service advisor was professional and courteous. Facility was clean and pleasant. I was offered a loaner. Repairs were effective.

The salesman (Eddie) was helpful, knowledgeable and not at all pushy. The price on the website was lower than the price on the windshield and they honored the lower price without any hesitation. The finance manager (Sterling) was helpful in describing the add-on plans but not pushy at all and didn't try to steer me in one direction or the other. I would recommend them to anybody in the marker for an Audi.

This has been a very good visit. I always have a very good visit when I take my car in for service.

Wonderful experience ,Fair price ,excellent service

Clean, friendly, convenient access

Never buying a car in Orlando South Audi Dealer.They lies in papers.

Darren was fantastic. 10/10 would deal with him again! I also want to provide a shout out to Jim from the Service Department who has always been 10/10. This is my 3rd Audi through you guys, 4th if you include the one for my girlfriend. Great job again guys! I love the service, sales and am an Audi customer for life.

Chris was great! Service for a software recall update went flawlessly. Thanks!

Just visited with my A3 convertible for factory recalls - Jim took great care of getting me and my car all checked in for the service. He was very professional and thorough with the work review. Thanks Jim!

Great buying experience. Anthony and Carlos were great!

The dealership was amazing but Audi of America made decisions resulting in our order taking nine months to deliver. The dealership was great attempting to deliver our vehicle in a timely manner, but their hands were tied by decisions made at corporate levels.

Audi South Orlando should be your first choice when looking for a vehicle of any type. They have something for everyone, from sedans, family SUVs, sports cars and yes, even electrics. You will definitely feel welcomed by their staff the minute you walk through the doors of their awe-inspiring two story showroom. Speaking of showrooms, it doesn’t stop at the door. Audi South Orlando’s service center is so spotless, they showcase it for all to see. If they have that kind of integrity for their tools and floor, imagine how they’d care for your beauty. When you’re with Audi, you’re with family. I just throttled down on my 6th Audi with the new 2020 Q3. Take it from me, Audi South Orlando is the good family members you actually like to be with. Go in and see for yourself. It will be your last stop when choosing your next vehicle.

My service experience with Audi South Orlando has been the best experience ever. In fact as I'm typing this a manager approached me in the waiting room to make sure I was ok and to see if I needed anything such as coffee, bagels, etc.. Derek is my service manager. He is welcoming & knowledgeable. They treat the customers like royalty.

Great services, my service advisor was Roman, he was great! Highly recommended!

Excelente!! Muy bien trato!! son muy amables y sobre todo Profesionales!! Los recomiendo al 100%.. Nuestro vendedor Carlos Polaco es excelente!!

Jhon Linares Vasquez finish my purchase process in a very professional way. Great experience! Thank you for everything.

Mu bueno el vendedor carlos polaco,nos vendió 3 audi una Q7 y 2 A4 ,excelente trato y profecionalismo

I had a wonderful experience purchasing my first Audi. I highly recommend others to stop by and check it out. Great consumer service and timely customer service. B Hyppolite

Excellent experience. These people always try to do there very best. We would recommend to any of our friends.

Christopher was helpful and knowledgeable sharing information about what was involved in the 20k service and any fees associated with it.

After shopping and over analyzing the online market, I connected with a sales team that seemed to know what I needed more than I did. Carlos Piloncillo and Mike Jankoski helped me sort through what I liked versus what I loved and put me in a position where I can enjoy this great new car. I appreciate their insight, service and humoring me. My family has now purchased 4 Audi’s and we will keep going back.

Helpful, professional and timely. Just a few words detailing my experience.

made the buying process very smooth and easy!

My car was recalled for an airbag change. They proceeded to complete an inspection of the whole vehicle. I was give a quote for over $2,000, for things they supposedly found, the value of the car is only that. After leaving Audi and traveling home the front of my car wobbled as I excelerated. I drove home and it continued to wobble. My husband drove it the following day and it still continues to wobble. He called Audi who completely deny any wrong doing. But the car was working fine before we attended for the recall. Even if they had found these issues by them touching and moving things it has made it worse. I’m not happy and feel unsafe in my own vehicle. We can not afford the ridiculous quote or to even purchase a new car. The service I received in regards to shuttling us to the movies and picking us back us was great. I feel disappointed in attending a supposedly reputable company, and now my car feels unsafe and there is nothing I can do about it.

Jim Smeltzer was great and I strongly commend him. He's very approachable and he's always concerned about keeping you informed on car status. Moreover, he follows up by messaging and making calls to make sure you (customer) is happy.

very friendly and knowledgeable.

The only negative was the length of time it took to have minor service was long.

As always, I received superb service from our service advisor Roman as soon as I drove into the service area. Always greeted with a friendly smile and ready to assist immediately. The service I receive on my vehicle is always top notch. The turn around time of dropping my car off for service to picking it up is excellent. I wouldn't take my car to be serviced anywhere else.

Svc manager was gr8. Very helpful and great service. Was very knowledgeable

Quick and easy. A very polite staff. This was to fix the recalls on the car

The service advisor, Harrison Lyons was very friendly and efficient. He kept me up to date on the work being preformed on my Audi Q7.

Crooks. Brought Audi A4 in for check engine light and 75,000 checkup. They did the 75,000 mile service, then looked at the check engine light and called and said I needed $4,500 worth of repairs to my car. The maintenance on the vehicle was over $1,200. I would have refused the maintenance because I was not willing to put $4,500 into repairs to the vehicle. They should have read the diagnostics FIRST, then done the maintenance. They didn't look out for the best interest of the customer. Instead I paid for the maintenance, and took the car and am shopping a different dealership now to replace my A4. Will never recommend to family or friend. Beware.

Great experience! Love my new car!

Just purchased a CPO Q7. James Byrnes was very helpful; test drove the car Saturday, had a second look Sunday to fit car seats in the third row and purchased the car Monday! James was very knowledgeable about the car features and took time to listen to what we cared about in a new vehicle and personal preferences. After listening to us he shared with us what they had in inventory that matched and we found the perfect car. James did a great job after the sale helping set up all the smart features and car was detailed very nice. Appreciated the friendliness and attention we received from everyone there. Very happy with our purchase so far and kids are very happy in their new ride!

I love Audi and this Dealership is absolutely great! So excited about my new car and many thanks to James Byrnes and David Wood for being so professional and pleasant assisting me in my recent visit. 🙌

I brought my Audi in for a recall. It was fully explained what it was about. I had a question about a particular function and I left even more happy about my car of choice. Manny is our favorite representative for the upkeep of both our Audi's.

Excellent customer service. Our family?s favorite dealership.

My Service Advisor, Jim S.,was awesome!!! He always puts up with me and my crazy time schedule with patience and a smile!!! They take awesome care of me here!

This was my first time taking my car in for service at this location. I worked with James Smeltzer. James was very detailed in his explanation of the services to be performed and prioritizing when other services should be scheduled. The information and overall support were great. I enjoyed the experience, and have will have no issues returning when services are required.

My Service adviser was very helpful kept me informed every step of the way. Talked with him at 7am and meet him at 7pm . Did a great job

Worse service ever. In short they sold me a 2 service plan and only allowed me 8 months to get the 2 services. Whatever you do I would not recommend buying a car from Audi of South orlando and if you made that mistake I definitely wouldn't get my service there. If they treat a customer that purchased there most expensive car like crap, and use deception and lies to get your money, imagine what they will do to other car buyers of less expensive models.

I have submitted gap ins cancellation on 8/13/19; today is 11/6/19. Their policy states refund is to be issued within 10 weeks; I still don't have my check. nobody at the dealer is returning my calls. They are quick to sell you the car but as soon as you sign documents they absolutely don't care about you. I have bought a lot of cars over the years but this dealer by far is the worst! The finance manager Mr. Brown is absolutely incompetent; not only he let us walk out of the dealer with incomplete paperwork; he just sent it to us for signature a week later, he also didn't know what paperwork needed to be submitted for cancellation. I am a customer and incompetent employees are not my problem!

Straight forward service was as expected no issues or problems

I had a great experience working with Carlos in purchasing my new Audi A4. He was knowledgeable, patient and accommodating of our special requests. He even offered to come in on his day off to assist us. I will be happy to refer friends and family to Audi South Orlando and encourage them to work with Carlos.

Rude people. Most of the whole place seems same way. Incorrect info on the vehicle. Lied to about the vehicle. Lied to on the app process. And on top of that they seem to have a problem processing simple dealer paperwork correctly.

Romin Renfro and the service managerJosh addressed my situation for repair with urgency and concern. The situation is ongoing, but these guys seem to be doing whatever they can to help me resolve my issue.

Manny in the service department was great - Followed through on everything he said he would do in the time he committed. Excellent customer service.

Professional and friendly applies to all personnel we came in contact with.

As usual, this service team is friendly and efficient, checking me in and out quickly.

We had an excellent experience at Audi of South Orlando. Our salesman, Gio was respectful, helpful, and very informative. He went through each and every detail of the car and gave us all the information we needed. He even offered to come to my house to help me setup my garage remote access after I bought the car. Look no further than Audi of South Orlando

Staff very helpful, our salesman Anthony was fantastic

I was very pleased with the outstanding service and attention I was given by the staff and representative at Auto Nation Audi.

Service was great. Ken was very helpful. Service needed required a few hours and they arranged a shuttle ride to and from the closest movie/ shopping area. Ken kept me updated by texting me information regarding my vehicle.

A good experience. I have always had a good experience.

Polite , prompt and effective service by sell and service departments.

today I experienced the worst sales people ever! gave us a ridiculous price for my trade in. sales manager was an obnoxious jerk! go some place else no one needs to spend their money with pretentious assholes! I'm buying another Mercedes ciao Audi.

Excellent service all around, especially Derek.

Great service all the time

great experience buying a car for my daughter Paul was really helpful and proffesional getting this car for us, excellent service highly recommended

As always a visit to this dealer is very pleasant and I never feel pressure to do anything I didn't come for. Workmanship is outstanding and the price is fair and competitive.

Great service, Mr. Victor was very friendly and attentive.

Staff was knowledge about and found a way to save me some money.

My service representative Jim was the best. There were no loaner cars available when I took my car in, but he made sure I had one for the weekend. He always kept me aware of the status of my Q5. I was never left wondering what was going on. I could not be more satisfied with the service at Audi South Orlando.

Overall my service advisor Manny was exceptional. The work done was to my satisfaction. I have a little concern over the parts department as I feel that they seem to be disorganized. My initial order was never ordered. If I didn?t call for update it may have not be ordered. In addition once order came in parts stated it would be sent to paint that day. Two weeks later still not sent.

Audi South Orlando Sales and Service Departments are stellar! At my recent visit to the service department I explained two concerned both of which were carefully documented for the Service Technician to diagnose properly. My concerns were addressed professionally and explained to my complete satisfaction. I am now a super fan of Audi South Orlando. 😊

Outstanding service, well inform salesman and extremely patient to answer all the necessary questions.

Love our Audi's...Have the Q7 and now an A4...Big shout out to Austin who works so hard and makes sure you get the car you want!

Great service. I was very impressed when I walked in and the Service Advisor greeted me by my name. Considering I’d only been at this service group one time in the past year, this small act greatly impressed me.

Customer service is impeccable! Strongly recommend Audi South Orlando

I was very pleased with the service that was provided!

This is my 3rd car purchased at your store, each time I have received excellent customer service and feel that I have gotten the best deal possible, Gio is a wonderful sales representative, he doesn’t miss anything very detailed, he goes way above and beyond. I’ll be back when I’m ready to purchase my next vehicle, I have found a home .

It was a great experience and helped me with my car maintenance

Always a very good experience with Audi South Orlando. Their personal shuttle dropped me off and picked up on the day of my service. Manny, my service representative is always great, always very friendly and helpful!

Great service department unfortunately one of the Sales managers ruined it for them. If you need service or just want to test drive a car then this is the perfect dealership for you. If you want to buy a car then go some place else. I will never spend another penny here. Three strikes: 1. I had my car, which I bought used, at Audi South for service. While there I asked the sales manager if they could help me set up the My Audi app. I told him I bought my car used and not from an Audi dealership and his response was to tell me I had to go back to the dealer where I bought the car. The app told me I had to have it set up at a Audi dealership. What???? Service tried to find someone to help but I needed a specific number that I didn't have at that time. 2. I get the needed information and called Audi South to try again and once again I'm told that I have to go back to where I bought the car, even after I told them that I didn't buy it from an Audi dealership. They then tried to tell me service could do it yet service had tried before and told me it was sales. I asked to speak with a manager. 3. After asking to speak to a manager the receptionist puts me on hold. After a moment she comes back to the phone and tells me she is transferring my call. I ask to whom and she says "a manager" I asked their name and she says "James". James said he will take care of me. I drive to the dealership and James was able to take care of what I needed. It turns out I didn't need the app,he just set up CarPlay. It also turns out that James is not a manager. I did finally get to speak to the General sales manager and let him know how one of his sales managers had refused to help me, not once but twice, and the receptionist lied to me when I asked for a manager. I very specifically asked to speak to a manager because at that point I wanted a manager to know how I was being treated. I appreciated the help but I don't appreciate being lied to. I will never knowingly do business with a car dealership that treats customers like this. From now on I will drive the extra 20 miles to go to Audi North for anything I need. If Audi North can't help me then I will drive further.

Awesome dealership. D'mani Smith is the best salesman to work with... ask for him!

Very professional and helpful

Great experience buying a new car. They were very professional and what I liked the most the whole process was fast.

Excellent experience all around. Very professional

Need a car go see Austin!!! He makes it happend !!! No matter what's the situation..his going make his best to get it done like how he helped me out

Best car buying experience ever !!! So I normally do not write a review but Audi South Orlando was the best car buying experience I have ever had. From Neal and Gio (salespersons) to the finance manager David Woods. Neal was very helpful in finding the perfect vehicle in my price range and showing me every option possible. Gio worked side by side with Neal and he knew a lot about each vehicle. They did not rush me into buying a car like most dealers and they made my experience worthwhile. Also I did not sit at the dealership all day like you would in most places. I walked in looked around, picked my car and they ran my credit and came right back with the numbers. I then went home to get a ride back and when i came back all I had to do was sign and then Neal went over everything about the car with me and set everything up. David Woods in finance was awesome and the sweetest person to talk with. I?m very thankful for my experience and the customer service is hands down the best compared to Toyota who I will never go back to. Thank You Audi South orlando for making my dream a reality with no hassle !!!!

Gio was great helping me buy my car def go see him when your ready for a new ride!

Detail job was excellent and completed when promised.

Romin have been always so helpful and we always receive the best service from him.

I am so happy with the purchase of my new Audi A3. The whole process was great and Austin was amazing to work with and made sure I was happy with my selection. Definitely recommend this dealership!

We did our 45k Check up yesterday with James our Audi Rep he was very thorough and professional Tks 👍

Great service, very attentive and efficient

My entire overall experience at Audi South Orlando was beyond wonderful. Marc, my sales rep, was very accommodating and worked very well with my hectic schedule and communicated with me each time I had questions. He made this entire experience very easy and enjoyable and I am so happy with my new vehicle.

From the moment that I spoke with Tony (Sales) on the phone through my interaction with Sterling regarding finalizing the registration process my experience was excellent ! While I did not purchase an New car, I chose a preowned vehicle it seemed to me that this dealership genuinely cares not only about the customer experience but also the cars they’re delivering to their buyers.

From the moment that I spoke with Tony (Sales) on the phone through my interaction with Sterling regarding finalizing the registration process my experience was excellent ! While I did not purchase an New car, I chose a preowned vehicle it seemed to me that this dealership genuinely cares not only about the customer experience but also the cars they?re delivering to their buyers.

Everything is working the way it should be. So far no issues with service light issue . Thank you Chris for listening my concern and finding solutions.

Harrison was great. The facility is awesome and the employees are courteous

Great experience at Audi South Orlando. They were willing to work diligently to get you in the perfect car you wanted at an offer you felt comfortable with. No hassle, felt like it was a great conversation rather than a sales pitch. Would recommend Audi South Orlando any time.

I had a great experience recently purchasing a new vehicle from Audi South Orlando. My sales person Austin was fantastic. They worked with me to get the vehicle that I wanted at an offer I was comfortable with. No hassle, felt like a conversation not a sales pitch. I came away very happy. I would recommend Audi South Orlando everytime.

Go and look around the showroom. You will leave with a reliable and smart looking Audi. Entire staff was personable, polite and willing to negotiate. My husband surprised me with an A4 and this was his experience. Thank you Audi South.

I purchased a Q7 at Audi South Orlando and it was a great experience! No haggling over the price, fair trade value, and quick buying process. Hafid "Mo" Hind was awesome and I highly recommend him.

Great experience. Everyone is very cordial and profesional.

We had a great experience purchasing a used car from Audi of South Orlando. Austin was our salesman and he was great from the first email contact right through the test drive and purchase process. Very friendly and zero pressure. We are very happy with our new (to us) Ford Explorer. Thanks Austin!

I had a great experience. The GM and Salesperson D'Mani Smith were exceptional. Looking at a second purchase now.

My service was excellent and far above expectations. I went in thinking I had made an appointment for my yearly service but the service reps informed me that wasn't the case but still managed to take me in and due the yearly service in no time. Thank you so much for the great experience!!!

Great experience! Randy was my salesman and he was incredibly helpful in working with me to get me the deal I was happy with. Great dealership, and couldn’t have had a better experience getting my first Audi. Will definitely be coming back next time for my second! Bonus shout outs to Mo, and David for their assistance, and the manager! Amazing staff and highly professional! 10/10 Experience. You want an Audi in Orlando, than this is where you wanna go!

Always great coming in for service at the Audi dealership.

Thank you Audi South Orlando, and a special thank you to service adviser Manny. I live in Fort Lauderdale, and during a day trip to Orlando my car broke down...on a Sunday. It was towed to Audi SO, where my vehicle was dropped off. Early next morning, Manny called to let me know he would update me as soon as he learned the issue with the vehicle. Throughout the process, he kept me informed and had my vehicle ready by Tuesday.Overall, I had a very positive experience with the dealership. Manny, especially, was very professional and understanding of my situation.

Austin was great to work with. He listened to questions and requirements and delivered on his responses. I would be happy to recommend him to a friend.

I recommend scheduling an appointment with Gio. He is very knowledgable about all of their cars, and was able to answer all of the questions I had. On top of that, he is extremely dedicated to customer service. I met with Gio shortly before he was set to leave the country on a vacation, and despite being abroad, he worked tirelessly to help me get my deal done. If you want someone who will go above and beyond for you, Gio is your man.

Excellent overall from the Auto Service Department to the sales Department.....

get rid of the service manager.. He is insulting and disrespectful to customers and Audi does nothing to change it

I do not recommend their service department. They had my car for 3 weeks and didn't fix it. Asked to speak to the Service Manager and/or General Manager and didn't get a call until a day later after I had called and texted several times. Never did receive a call from the General Manager who was always unavailable when I asked to speak to him.

Telling the truth $159 an hour to program a key that they knew would not work

Jhon was an excellent car salesmen.

Neal, who we found our later was not even a salesperson, treated us extremely well. We felt like we were the only things he had to do that day- all around amazing service. We had visited several dealers before Audi and even got cheaper quotes, however, because of the respect and attention we received from Neal we ended up buying 2 cars with him. Also, David in finance was extremely helpful and fun to work with. Both gentleman made the process memorable and we cannot wait to come back. We have had questions since and both Neal and David have been kind enough to answer our texts and make sure we are all set. Best service available.

Anthony really went above and beyond to make a great deal happen. Thank you guys

I was visiting Orlando on business and suffered a tire blowout. My car was towed to this dealership for repair and I could not have been happier with my experience. The service I received was excellent. Derek was my service agent and took such good care of me and his manager Josh was also very nice. Audi should be very proud of this dealership, I highly recommend it.

Purchased a 2009 Audi R8. Had it shipped to me in California. Immediately after the car was unloaded from the truck, I knew the R-Tronic transmission was gone. Had it inspected and confirmed at an Audi Dealership. Talked to the general manager of Audi South Orlando Sunil Prakash and Robert Gross who made me get a second opinion from another Audi dealership. Took the car to a second Audi dealership (Fremont) and paid another $220 for an inspection that confirmed the clutch needed to be replaced at around $15,000. Sunil negotiated the price down to $9800 + tax which Alex over at Audi Fremont agreed to. I get sent a check from Audi South Orlando for $9000. Confused, I ask Robert Gross when the remaining amount would be sent to which I received a vague response that didn't answer the question. Repair is finally completed about a month after the car was first delivered to me. Total ends up being around $10,500 after taxes. Contact Robert and Sunil and was told I agreed to a $9000 reimbursement which was not true. When I continued to pursue the remaining amount Robert and Sunil just ignored my emails. Had to pay about $2000 out of pocket after all was said and done for a car that supposedly passed Audi's inspection process. I hope someone over at Audi South Orlando is able to find this review and make things right.

Purchased a 2009 Audi R8. Had it shipped to me in California. Immediately after the car was unloaded from the truck, I knew the R-Tronic transmission was gone. Had it inspected and confirmed at an Audi Dealership. Talked to the general manager of Audi South Orlando Sunil Prakash and Robert Gross who made me get a second opinion from another Audi dealership. Took the car to a second Audi dealership (Fremont) and paid another $220 for an inspection that confirmed the clutch needed to be replaced at around $15,000. Sunil negotiated the price down to $9800 tax which Alex over at Audi Fremont agreed to. I get sent a check from Audi South Orlando for $9000. Confused, I ask Robert Gross when the remaining amount would be sent to which I received a vague response that didn't answer the question. Repair is finally completed about a month after the car was first delivered to me. Total ends up being around $10,500 after taxes. Contact Robert and Sunil and was told I agreed to a $9000 reimbursement which was not true. When I continued to pursue the remaining amount Robert and Sunil just ignored my emails. Had to pay about $2000 out of pocket after all was said and done for a car that supposedly passed Audi's inspection process. I hope someone over at Audi South Orlando is able to find this review and make things right.

Couldn’t ask nor expect more from a dealership. Neil, David, Dave, Mike all very efficient, courteous, willing to go the extra mile for our satisfaction. The 2019 Audi Q5 Premium Plus was prepped and and turned over to us after initial class on basic features and functions with great care and satisfaction. 10/10 or 5/5 rating with plus up praise and thanks to them and Audi staff in general who worked to make our buying experience the most pleasurable and satisfying.

We recommend scheduling an apt with Val. We were first time Audi buyers he took his time asking us a various amount of questions pairing us up with the rite vehicle. Professional no pressure friendly The no haggling pricing was awesome. The test drive was incredible!! This was the easiest way of making our purchase. Everyone we encountered in the dealership were awesome. Highly recommend purchasing anything from this dealership. I will travel back from Merritt Island to have my car serviced here.