Absolutely the best car buying experience! Great atmosphere, friendly and professional staff. Customer service is top notch! James Byrnes is sales is highly reccomended!

Manny made sure that I was out in a timely manner and treated me so well! Love this dealership.

Honestly Manuel was one of the nicest people I have met at a dealership, he made everything easy and was very nice about everything.

Excellent service. I will definitely recommend this dealer.

Appreciated Audi taking me same day but experience was expensive and unsatisfactory. Went in with nail in relatively new tire (11k miles). Audi would only replace for $500. I asked to keep the old tire to see if someone else would patch to keep as spare. Serviceman agreed. They had miscommunication with their internal team and disposed of tire. Very expensive. My friend went elsewhere same day and got tire patched and serviced in 30 minutes for a fraction of the cost. I will not return with tire issues

The people there were nice but my experience was a waste of time. The online appointment I made apparently didn't show up in their system and the employees there know of the problem, but didn't offer a solution. I need to come back to get my vehicle serviced because they were over booked. I recommend they fix/disable the online appointment feature so that this doesn't continue to happen.

My service Agent was the best, kept me informed throughout the entire process of where my car was, what was being worked on, even set me up so I could go pick up my daughter since my car was not ready, he’s top notch and I’ll continue to come back! One of the sales reps even came and answered random questions and even helped me set up Audi connect, these guys are great!

I was so happy with the service provided by Mr. Hafid (Mo) Hind when obtained by new Q5 several months, I went back to him for assistance when I obtained my new A4. Mr. Hind's consummate professionalism stands out in a dealership that has highly qualified professionals at all levels in the organization. I am very comfortable to recommend Mr. Hind and Audi South Orlando to all.

Excellent service department and they always go above and beyond our expectations

Overall good experience. I always bring my car here to be serviced. Was quoted wrong price for brake repair but dealership honored what I was quoted. I was very thankful for that.

If at any time you have a doubt about buying an AUDI, and the after-sales service is a factor to take into account for you. Well, do not hesitate, the quality of the service was excellent, they treat you like the best, they are extremely respectful, Manuel gave their best to answer any questions. They loaned me a vehicle while my car was under repair. It really has been an excellent treatment and service. Many thanks. I highly recommend them

Great communication. Super Reliable

Excellent service from our Sales Rep Jhon. Very honest, knowledgeable and patient with us.

My 1st time purchasing an Audi, everyone was so very nice and the process didn't take all say. I really enjoyed my sales rep Carlos he was excellent 😊 very helpful and knowledgeable.

Great experience as always, timely and knowledgeable, Chris is my service advisor and always gets the job done and keeps my informed of the progress. I travel a distance for this dealership and will continue to do so. Thank you Fred Lawrence

The great service Audi dealership provides they are the best

Service department, loaner experience and Mike Jankoski in sales were all very professional and went above and beyond to exceed my expectations. I have purchased 4 cars from this dealership in the last 8 years and we will definitely be back.

Audi South Orlando provides the epitome of an outstanding professional, luxury, and attentive car buying experience. This was the easiest and most pleasant vehicle transaction. I was contacted after seeing a car I was interested online. If you're looking for someone who is quick, extraordinarily responsive, straightforward, extremely professional and helpful, I highly recommend that you ask for Mac Scott.. Mac made every effort to make the transaction simple and effortless. In the final moments, he made sure the car was perfect and every question was answered before I drove my Audi home. Management reached out to ensure that everything was satisfactory and made every effort to elevate the experience so I was completely satisfied. It would be my pleasure to do business with Audi South Orlando in the future. They are a model for Outstanding customer service. Thank you Mac.

Mo gave me a great experience while I was there. I went in there just to get some information and walked out with a new Audi!!! It was the best dealership experience I have ever had.

The most professional car dealership that I ever dealt with

Audi South Orlando provides the epitome of an outstanding professional, luxury, and attentive car buying experience. This was the easiest and most pleasant vehicle transaction. I was contacted after seeing a car I was interested online. If you're looking for someone who is quick, extraordinarily responsive, straightforward, extremely professional and helpful, I highly recommend that you ask for Mac Scott.. Mac made every effort to make the transaction simple and effortless. In the final moments, he made sure the car was perfect and every question was answered before I drove my Audi home. Management reached out to ensure that everything was satisfactory and made every effort to elevate the experience so I was completely satisfied. It would be my pleasure to do business with Audi South Orlando in the future. They are a model for Outstanding customer service. Thank you Mac.

Excellent customer service and clean facility. Nice area to relax and wait.

We had the best experience. Our sales representative Gio was very knowledgeable and had all the right answers to all our questions. He went above and beyond what we expected, from making us a French pressed coffee to wiping down the inside of the vehicle after it was already detailed, he even touched up the car and rims with paint pens being that it was a used vehicle. We knew we were making a great purchase and not being taken for our money. Gio, you are the best!

James was very helpful and such a sweet person. He helped me buy my Beautiful new car in a timely manner and everything was very organized making the process of buying a car easier and exciting! Thank you Audi south Orlando!

Service was great. Very helpful and friendly customer service. Maintenance was done and then they cleaned my car. I loved that. Thank you!

We are very grateful for such a great representative. Gio was very knowledgeable and we could not have asked for a better rep. He showed us everything we needed to know, he went above and beyond for us.

Very high standards of service strongly maintained

Derek L. Service Advisor Very Helpful Very good customer service!

Derek L. Service Advisor Always very helpful Very good customer service

Excellent dealership Salesman was very helpful. Will buy all my Audi cars from here.

We recently purchased an Audi Q5 from Audi South Orlando. Our sale assiciate, Hafid Hind. Hafid, who also goes as Mo, was exceptional. If you visit Audi South Orlando, ask for him!

Highly recommended. A-list customer service. Have worked with both Manny and Austin in regard to my CPO, and they’ve both been nothing short of professional, timely, and knowledgeable of all questions asked.

The sales person was very friendly, took his time with me, answered all my concerns and questions. Very professional staff and service.

Very professional, courteous, and prompt. Loaner vehicle provided, which was newer and in great condition.

Chris was excellent. Team quickly identified issue and Chris took time to makecsure that issue is resolved right away. He also took time to update on status till work was completed. Exceptional service with care

By far the best dealership I have visited. My sales person Nicarry Neal was great to work with. He was helpful when my wife and I were shopping for a family SUV. Before the test drive, he took the time to go over all the features of the vehicle. He was very knowledgeable about the product during the test drive. Even though we did not buy a car from Audi South Orlando that day, the experience with Neal stayed with me for sometime. I made sure to tell him that if I was ever in the market for a new car, that I would come back. When my current dream car popped up at Audi South Orlando from a CarFax alert, I reached out to Neal to set up a test drive. Halfway through the test drive, I bought the car. It helped that it was my dream car but it was also the level of service I received each time I visited this dealership. I am a customer for life. Great products sell themselves. But add in people who love that product and love to see happy customers, makes it all that much better. Audi South Orlando is a step above excellence at its best. Bravo! UPDATE 5/7/21 After having my car for a little while I noticed that there was an issue with the windshield wipers skipping/jumping across the windshield. I decided to just purchase a new set of wipers from Audi. Since it doesn't rain everyday, it was awhile before I had a chance to fully use the wipers. When that time came there was still an issue with the wipers. I decided to take the car in for service to fix this issue. I explained that they work fine for about 5 to 10 minutes before they started skipping. The service representative (he is no longer with the service department) was always very concerned with addressing the issue and even offered me a loaner so that they could fully address the issue. They even had a master technician come talk to me about what they thought was the issue and how they would try to address it. Superb customer service. Full disclosure. I had to bring the car in a total of 4 times (they tried cleaning the windshield, putting on a new set of wipers and checking the wiper motor as well) before they finally decided to swap out the windshield under direction from corporate Audi Technical Assistance. Again they offered me a loaner for the days they had my car. The level of service provided goes well beyond exceptional and is again why I say that I am a customer for life. I am already thinking about my next purchase from this dealership as well as looking forward to bringing my current car in for regular scheduled maintenance. Christopher Beracierto was my representative on my most recent visit and is one of the best service reps I have ever had. It was always a pleasant interaction in person or through text. He may currently be the Assistant Service Manager, but he is well on his way to running that department if he and his team continues to provide all customers with the level of concern and respect that was offered to me.

Amazing Experience! Chris and staff do a great job!

Andre Moseley was my service provider and he kept me informed on every aspect of my car. I appreciated the details

Romin really made my service experience Fantastic. He went above and beyond to get me the best deal and to make sure my car was well taken care of. My car had to stay at the shoppe over night and Romin kept me updated every step of the way. Thanks Romin 😊

I was very pleased with Shane. He was very positive and most informative. He made me feel so comfortable about calling him with any questions that I had. He was very patient! Purchasing my SUV from Audi South Orlando was a pleasant experience! I would highly recommend Shane if I knew someone wanting to purchase an Audi!

I recently contacted Audi South regarding my end of lease on a TT. I was informed that Audi had a special incentive and would forgive my last three payments towards the lease or purchase of a new Audi. My salesperson, Mo Hind worked with me and was able to put together a deal that was more than I could have asked for. Forgiveness on my final four payments, and $2500 rebate towards a 2020 S3. No high pressure, no back and forth with F and I, what a pleasure to deal with.

My first visit to the Service Department was top notch! Austin answered my list of questions throughly and was very much the professional. Everyone was courteous and my car service was finished early. I’m a happy customer.

Great customer service. My service provider was very helpful, kind and knowledgeable. I was checked in quickly with professionalism. I will strongly recommend this dealership for all your needs.

Always a pleasure dealing with Derek. He's personable and gets everything started efficiently and quickly. He's reliable and trustworthy.

The salesman Jhon was very attentive to my needs, he followed through with making sure that the car was properly serviced. Ask for Jhon at sales.

Prompt friendly service. They go the extra step to make the experience easy.

Professional service, good communications from shop floor, do the job right first time.

The dealer is awesome. At my one year service, they offered to pick up the car, drop it off if I wanted or give me a loaner. The service advisor Romin R. is a pleasure to work with, he advised me about everything that would be done on my car, how much it would cost and I got continuous updates throughout the day till the car was ready. From the time I purchased the car a year ago till today, the whole transaction from start to finish, including service, solving minor technical problems; the staff at Audi South Orlando have been on top of it 100%. I would recommend them highly for your next vehicle purchase or lease.

My service advisor, Andre Moseley, was terrific! He was very attentive, provided timely updates and extremely nice!

We won't use another dealership to have our car serviced. Manuel was great, kept us informed at all stages of the repair.

State of the art facility I’m impressed! Excellent customer service definitely recommend.! It was my first time there the service advisor very friendly and very detail sending messages letting me know what’s going on with my car, I got a short video clip during the inspection of the car.. Thank you for everything and I‘lol be back !

Gio was an absolute delight to work with. His car knowledge was incredible and he was very thorough in helping us find the exact vehicle for our needs and desires. We'll gladly be back!

Austin was great. Really took good care of me. Your tech was thorough and informative. Awesome experience overall

I went into Audi South to browse their new Q7 inventory. I was quickly met by Anthony Egbah who was so helpful and not salesy at all. I could instantly tell he was genuinely interested in my needs and what I wanted. He matched me with the perfect Q7 and I’m loving my new car. Everyone from the dealership was amazing...really impressive experience. Highly recommend!

GREAT EXPERIENCE, GREAT TEAMWORK, I WILL BRING MY CAR HERE

When I walk into Audi it?s like the white glove treatment, amazing customer service.

Great experience. Great Sales team. Competitive pricing.

Excellent Service Department at Audi South Orlando.Romin is Champ,High professional and very prompt.Hatts of to his job!!1

My A8 needed an oil change and I've been having intermittent issues with the MMI system. I also had a leaky tire. I arrived about 10 minutes early for my appointment and was asked to wait in the lounge. At the appointed time, someone came over and explained that my assigned service advisor was busy and he would check me in. I explained why I was there and detailed the issues I was experiencing with the electronics. He said I would get a text from my advisor when they did a walk around of the car. An hour or so later I got a text with a video of a technician walking around my car on the lift. That's a nice touch. He clearly explained what he was checking, measuring the tread and brake pads on all 4 wheels. He pointed out the nail in the leaky tire, saying it was close to the side wall, so the tire should be replaced, not repaired. The tires were purchased at this dealership and have about 15,000 miles on them. The nail was a good 2" from the side wall. I received a text from the service advisor that they recommended a new tire and they should be replaced in pairs. Her quite was $399. Per tire. I asked about the road hazard warranty and was told there wasnt one. This was my 2nd experience with buying tires from Audi dealers and having them deny the warranty when that was a key selling point of paying the premium price at the dealer. I subsequently got the tire repaired for free at Discount Tire. The had no issue with the repair. When I picked up the car, they had not even bothered to check out the electronics. That issue was completely ignored. I never met my service advisor. She was again too busy to meet me. It's a very nice and clean facility. The staff was courteous, but not particularly helpful. Their goal was to get me in and out as quickly as possible. On some level I do appreciate that, but my car was there most of the day, still has unidentified electronics issues, and I had to take it elsewhere to get the tire repaired. Sadly, the trip to Discount Tire was more pleasant than the visit to the Audi Dealer. That doesn't seem right.

Great service. Always fast and efficient. Very helpful and informative

Austin truly showed what Audi customer service is all about. Audi Orlando South really goes out of their way to appreciate each and every customer. I will definitely not be going anywhere else.

Excellent service and staff. I love my new car. Thank you Anthony Egbah for the great service.

Anthony was awesome! He was very patient with me while helping me choose my dream car!! Very happy with my experience here!

The entire service process for my Audi Q5 was "seamless" from drop-off to pickup. The service personnel greeted me promptly and had me into a loaner vehicle within minutes. I was updated via text regarding the progress of my service. All personnel were polite, courteous and professional. Job well done!

Friendly, knowledgeable, very courteous staff from the GM all the way to the technicians

My husband and I brought both our cars in for service at the same time to Audi South Orlando. It was our first experience with Audi South Orlando, and we were greeted by friendly faces right out the gate. The staff was so courteous and professional, and we were impressed at how efficient they were at getting our cars checked in, serviced, washed and ready for us to drive. Derek Lemery and Danielle Martinez were the service advisors for our two cars and they were amazing. We highly recommend Audio South Orlando.

I has apprehensive about going to get a new car. James B. my salesman was very professional and communicated very well the options I had. I live an hour awayish and he had everything done before I even got to the dealership. When I got there we test drove the vehicle and had the opportunity to look it over before even looking at paperwork. He just stood back and let me look it over, I hate overbearing salesman pointing at what they want to show you so you don’t what they don’t want you to, James was not like that at all. He explained everything before tsking me over to David W. in finance then he went over everything making sure everything was correct. I was very impressed with how professional the team is at Audi of South Orlando. Will be buying from them in the future.

The Audi product speaks for itself. But the service department at Audi South Orlando is exceptional. I had a few minor problems with my car and they went above and beyond expectations to make sure all my problems were remedied. I do appreciate that they didn’t dismiss my concerns but solved them. Thank you to the service department and techs!

My Sale person Gregory was very professional. He kept me informed throughout the process from Build to Delivery. I would highly recommend Mr. Bryson to anyone looking to purchase a new Audi.

All around great experience from inquiring from the internet and Mac Scott got the ball rolling. Sales managers Frank Tornow and Austin Christopher greeted me at the door and the rest is history with David Wood wrapping things up in Finance. Happy with my e-tron Sportback!

Chris B is our trusted service partner as he always keeps us updated on what?s needed or recommended. Purchased Audi Care for future servicing and Chris was very helpful in us understanding the advantages. We?ll certainly be back for al our service needs for the A6 and Q5!

Thank you Audi South Orlando! - Danielle was amazing to work with . Great service Dept ,she had my car in and out of service ahead of schedule. My wife and I will definitely be going back.

Great work done the first time.

Greg and Gabriel( finance) were both very professional and made my first experience at Audi fantastic. Greg went above and beyond to get me the exact car I wanted and everything went smoothly. Could not be more happy with both the service I received and my car !

Right rear tail light had crack after service. No one mentioned damage .

Great experience! Leo and Gabriel were very professional and knowledgeable. Love my S5!

Great customer service . I highly recommend Orlando South

I recently leased Q7 at Audi South Orlando....Shane took care of my requirements by giving me a great price...and also there's no pressure on up-selling or add-ons with the finance team....I thoroughly enjoyed the experience. Shane also helped in returning my GLC at the Benz dealership...

I was very impressed with the overall level of service as usual. I was greeted while still in my car by a young man in the shop and then met by my svc tech, Andre, who escorted me in and explained everything and offered me coffee as I waited in the lobby while he input my info. A few minutes later he came and escorted me to the desk, made sure that I could receive his texts, and ordered a Lyft to take me to my office. He kept me informed all day on the progress of my service. I later received a video of my car on the rack from my actual service tech...who does that? He walked me through everything and showed me a problem that I was not aware of which I authorized to repair. Andre sent a Lyft to bring me back and my car was actually ready ahead of schedule. All in all, Audi South Orlando has the absolute best service experience of any other dealer that I've every dealt with. Audi, you set the standard for service! Thanks for getting it right!!

Derek in the service department was very helpful and delivered great service.

My husband and I were car shopping just to test drive certain cars we were interested in. We stoppped by Audi South Orlando to look at the Q7s after looking at Lexus. Mac Scott greeted us immediately and provided us some options after letting him know what we were looking for. He showed us a car that had everything we wanted and allowed us to test drive. He was very helpful and left without buying the car. The next day we kept talking about the car and all the cons so we reached out to Mac and he responded right away and luckily the car was still available. We went to the dealership that day and Mac helped us through the whole car buying process. He was so great to work with and very pleasant. My husband is looking to purchase a car for himself as well and if he chooses another Audi, we will totally be back to have Mac help us.

The initial reception was very friendly and professional. The quote for the work was fast and spot on with explication of the individual line items and cost. Provided me with a loner Audi that was clean inside and out. When I returned the next day the repairs were perfect, checkout was fast and professional. I?ve always serviced my Audi at South Orlando Audi - this last visit confirmed my loyalty. Unfortunately the team refused to give me an R8 for a loaner..... oy! (Kidding).

My experience at Audi was awesome and the staff was incredible. My salesman Greg Bryson was very professional and very attentive. I would recommend friends and family to your establishment without thinking twice, hope to do more business in the future.

Christopher at the service department provided a great customer service. Went above and beyond to assist with my issue. Thank you

Amazing experience! Carlos was great he was patient did not force anything and I walked out with an Audi Q3! .. Everyone was on point...I love this place and the people! Thank you!

While searching around the entire US for a CPO A4 Allroad with the exact options I wanted I came across Audi South Orlando. I worked with Greg Bryson who answered all my questions and made the process super simple. No need to haggle, no last minute hidden fee's, just a straight forward buying process. Worked out a a lot of paperwork over the phone. Flew from Atlanta to Orlando, Greg picked my wife and I up from the airport. I finished signing a few more documents and was in and out with keys in hand in just a couple hours (time was spent mostly completing a personal inspection and a test drive).

Extremely efficient and good honest dealing.

Great service, great team

As a returning Audi customer, this was my first time at this dealership. My intention was to to simply service my car. Instead, I came out with a new car! The customer service at the maintenance department was beyond pleasant. We happen to be looking at the cars as we waited and found out what fabulous deals were being offered. Our sales guy was patient and fantastic. Very friendly and warm team. I even called my old dealership and they in fact were rude. I decided to stay with the Orlando location. The facility is cleaner and organized. I noticed they had someone ensuring that it was sanitized regularly to prevent any Covid spread. Overall a wonderful, easy and smooth experience. I will be returning and recommending family and friends to this location.

Austin provided service updates and arranged for Lyft service once he realized my service would require ordering replacement parts (under warranty). Austin was very professional and courteous.

Austin at Audi South Orlando was super helpful. Brought my A4 in for it’s 30,000 mile service and the technician sent me a detailed video of everything done in the inspection and potential replacements that needed to be made. When I told Austin I couldn’t hang around and wait for the service he set up with a nice 2021 Q5 as a loaner. Overall great service.

Like with every service I was very satisfied. Thank you Manuel.

Gio kobaidze sales person is true professional,I bought 5th car from him. he’s very knowledgeable and honest. Keep up good work Gio! Thank you.

Austin was amazing. My experience was slightly different than most but Austin and the amazing staff didnt miss a beat in getting me into my 2018 A4. Amazing service and above all they dont act like money hungry car sales people. They treat you like family and the final choice is yours with 0 push back.

Austin was amazing. My experience was slightly different than most but Austin and the amazing staff didnt miss a beat in getting me into my 2018 A4. Amazing service and above all they dont act like money hungry car sales people. They treat you like family and the final choice is yours with 0 push back.

My service advisor was off and another advisor took over provided me with exceptional customer service in resolving my car issue. Their management team who finalized my payment was very accommodating.

The experience is 5 out of 5. John L. does a Excellent job. John always remembers my name and takes the time to answer all my questions.. The best customer service!!!.He gave me great advice. Never feel pressure. Appreciate the great customer service given to me and my family. Definitely I will recommend!! I got my new car!!!

Brought on A4 2008 in to have convertible top reset. Returned twice. Leak in fluid. Send us home with leak. I returned again. Poor service did not fix issue. 3 rd visit said was ring issue and cords. $2000. I said no thanks. My husband tightened few screws, Top works fine

I love my Audi and the Customer Service at this dealership is awesome! I only wish Audi repairs were cheaper and that the dealership waiting area had snacks as others do.

We received excellent service through the whole process; from test driving a car to purchasing and financing. Jhon the salesperson and William in finance went out of their way to please us. Also Ralph in parts and Kathy dealing with the registration. We had visited other dealers before and did not feel as welcome.

The sale went well and I was happy with my sales rep James. The reason I am giving only 4 stars was I was quite unhappy with F&I for not allowing time to get the best interest rate available to me.

Had to take my Audi for a recall. What a difference in services versus the nearby Mercedes one that I was used to before (MBSO was bad). On this visit, everything completed in a timely manner, phone calls returned and loan car process was faultless.

My wife and I had visisted 4 dealerships looking for a new vehicle before we visisted Audi South Orlando on 4/7/21. We were greeted by Leonardo Santos who made us feel comfortable in answering all of our questions. Leonardo was very information and knowledglable in assisting us in our purchase. The car alone is not always the reason someone purchases it.

Actually the most laid back experience in my many years of purchasing new cars . Professional and competent staff . Would recommend to my friends Audi of South Orlando . Mr Christopher was outstanding . Never felt pressure to purchase add ons . He presented options to me . He explained the pros and respected my choices . Thank you Audi of South Orlando Austin is 5 stars ,5 out if 5 .

This is not the dealership I purchased my car from, but I wish it were and I will definitely be doing so next time. The staff is extremely friendly, prompt, and efficient. I have taken my car here for both annual maintenances and the service was outstanding.

Derek is always great. Good and timely service. Very helpful and informative

Manny was very friendly, helpful, congenial and kept me informed

Went to get my brakes checked out and Romin made the process so easy and was very sweet and helpful. Robert the service director was great he helped me with an inconvenience and got my car out of there pretty quick. The loaner/shuttle aspect of everything could be better though. Thanks for the service and patience guys .

The experience is 5 out of 5. Derek does a great job. Many times with my busy schedule I stop when in the area, to schedule my work Derek always remembers my name and takes the time to answer my questions, as I am a new to the Audi experience. He has always given me great advice, to handle my concerns. Appreciate the great customer service given to me

The team was very thorough and prompt with getting my car diagnosed. Shout out to Derek for his help.

I had a great experience at this Audi dealership. Manny Camacho is a very professional and cooperative gentleman. Despite the fact that they had no loaner car available at that time, Manny went out of the way to arrange one for me. I really appreciate him for doing this. My car was taken care of in a very professional way. I recommend this dealership to anyone.

From my initial email for a quote to the final departure from the dealership I was treated with honest, transparent and exceptional customer service from the Audi team at Audi of Orlando South. The process was the best car buying experience I've ever had. My representative Chris Gallagher was awesome before, during and after the sale. The Q5 is just amazing, if you have never driven an Audi, go test drive one. It will change the way you think about the driving experience.

Initially we had some communication issues with the finance department but as soon as we voiced our concerns to our sales professional he shared our concerns with the used car manager and he personally met with us to resolve all of our questions and concerns. As it turned out we did not understand the the process correctly but he was professional and took his time to explain everything to us. Our sales man Jhon was professional and pleasant from the start and did his job efficiently. Honestly, we were a little upset at one point, admittedly as a result of us misunderstanding the process, but he never got defensive or upset. He really listened and sincerely wanted to put our minds at ease so we could move forward. Most importantly, he was never pushy or aggressive. Overall, we ended up with the perfect vehicle for us and it was a direct result of how patient and professional the entire Audi team was and their willingness to be transparent and honest about the process.

Awesome dealership and awesome service! I especially loved that they provided a Lyft to and from my place so I could be home for the half a day my car was being serviced!

Roman is my service rep...he is the best,! Always professional and take care of my car needs.

Service advisor was excellent, work completed in very timely manner

At Audi South, Danielle Martinez took care of me with swiftness and assured everything will be fixed with my A4. Got the car back and it’s running like new.

I would like to thank you for your service and your help!

Amazing experience. Thank you to the team at Audi for everything

In town on vacation and used the service department. The were excellent and Austin took great care of us! Took a lot of time to get our tech features up and running from a recent used car purchase for our teenager. Thanks again.

I went there for a simple software update for Audi recall. I thought it would be quick. It took almost 1 hour and a half just to admit me. Then they said it would take until the next day so I would be car-less for 2 days. This is unacceptable. When I insisted, they said they can get it done in 4-5 hours. 4-5 hours for a simple software update is unacceptable, and they should at least admit people faster even if their actual work is backlogged.

We had a good experience with having the scheduled inspection completed on our A3. Communication was great and the inspection was quick. Would definitely come back.

We stopped to get Ad Blue before we headed home from vacation. They got me in quickly and taken very good care of. I am so happy to have stopped here. Super nice and helpful!

Horrible. No customer service skills or attention to detail. Sent in pictures of incomplete service for detailing totaling $266 and no response to this day. Would definitely not recommend. It's unfortunate because it is the closest and only location in the Orlando area.

My experience at Audi South Orlando was excellent. I purchased a new Audi A4 with no hassel. It is my second purchase of an Audi in the last three years. Audi South Orlando is great for service and vehicle purchases. I am very pleased with my new purchase and recommend others consider Audi South Orlando. I bought my first Audi A4 at Audi North Orlando. I was pleased with that car and service. Audi does a great job and staff is very customer focus. .

👍👊

It’s never a miss when i am here at Audi , i just got my service done on my vehicle yesterday and Austin was my advisor...Customer service was amazing!Thank you all for taking care of me and providing 5⭐️ service ☺️

The best service I have ever had !! Great job 👍🏼

Absolutely LOVE my new Audi, Q5 that I bought at Audi South Orlando! It is a sleek, stylish and very cleverly designed car with impressive features that enhance driver safety. Love how it hugs the road and it's awesome fuel efficiency - I have rode around town for a complete week on it and still have a little more than 1/2 tank of gas left. Salesman, Anthony was professional and service-oriented and did a fantastic job from start to finish - all the while making me feel like a valued member of the Audi family! Very happy with my purchase!

Great service. Beautiful selection of new & used cars. I have purchased two Audi's here and it is more like family than a dealership!

Service experience is always on point. Easy scheduling. Always greeted promptly. Quick in and out and done right the first time. Our service advisor Chris is very easy to work with. Never an issue with the Audi Orlando team.

Fantastic service. Great selection of vehicles. Friendly and knowledgeable team of professionals.

I give 3 stars overall since I was not charged for the work and since the service rep was very cordial/professional (Andre was a good front-man). I came in with an 0830 appt to figure out why my newly-bought CPO A5 had a loud squeal on one/both of the right-side brakes under normal driving conditions. I was greeted early and handled professionally by the staff, so I had a good vibe from the start. From there it took a wrong turn: 1. My car was not taken back to the shop for about 40+ minutes. 2. While waiting, we were entertained with very audible phone conversations from service/parts personnel that were laced with profanity. Just unprofessional and out of place when customers are around. 3. I watched through the service bay window and reviewed the video inspection to see what they would do. The inspection was cursory, looking at brake wear through the wheel and measuring visible pad thickness etc. All of that was good, as expected for a car with less than 13k miles, so their conclusion was that nothing was wrong. Given my write-up and localization to the right side as the source of the squeal, at least I would have expected that they pull the wheels and look more closely for any anomaly on the rotors/pads/calipers. At most I would have expected them to test drive and heat up the brakes to check performance. If that's a charge-able inspection, I would have liked the option to green-light a closer look. As is, this quick inspection still took nearly an hour to complete and generated no solutions. 4. When complete with the investigation, the car was driven from the service bay to park in front, and it took another 30+ minutes before I was notified that the work was complete and the car was ready to go. 5. When briefing me on findings, I was told that it may be due to the method of my braking and the aggressive nature of Audi's braking system. So...I'm over 50 and have had many cars from Japan, US, and Euro (currently have an M3 with even higher-end braking components). I know what "not right" sounds like, so that was a bit of an insulting diagnosis to direct me to try braking differently. It also implies that Audi brakes have a band of braking pressure where a loud metallic squeal is okay. That's just silly. 6. The same squealing was present every time I stopped for a red light on the way back home, adding frustration to the wasted 40-min drive to/from the dealership, and the 2.5+ hrs I waited on the car. So in terms of front-line service I feel I was treated professionally. In terms of the actual service that I requested, I feel nothing was addressed or diagnosed for further action. For these reasons, they don't earn another visit from me for service on my car. I'm willing to concede that I may be a one-off customer that things just didn't go well with, but a first impression like this is super-hard to erase.

Derek very efficiently handled maintenance of my new 2021 Q5. Adaptive Cruise Control had failed and the sensor required re-alignment.

Andre provided excellent Service. Very detailed when suggesting maintenance for my vehicle.

Very professional best car repair experience I’ve ever had.

Patient, friendly and accommodating! Some of the best customer service around!

I have been doing business with this wonderful team since the time they were still in Maitland. No dealership does it better. I bought my 2005 Audi A6 4.2 S-Line from them (I had a 1999 1/2 Audi A4 2.8 MT prior from the original Orlando Audi Dealer) and love Audi. I kept my A6 for 16 years with no regrets, great car serviced by the best in the business, Audi South Orlando. I just traded that for a certified pre-owned 2019 A5 Sportback and everyone from the General Manager down made sure that my experience was only the best, and it was. I have been doing business with them for over 20 years and they always strive to do it right. Always a pleasure doing business with them whether it be sales or service, and in my mind, this is the Audi dealer that stands above the rest.

Got a great deal on my Q5, and was treated wonderfully by Mac! Best location and staff for audi in Orlando!

We had a great experience here! They are no-nonsense and had us in and out in no time at a reasonable price! Thanks again Mo and team!

Mr Hind was amazing and helped me get the car I really wanted. Was just amazing service overall!

Because I did not purchase my vehicle from this dealership, I arrived slightly apprehensive about the attention and service I might receive. I was more than pleasantly surprised by both the service and, particularly, the level of genuine interest displayed by each of the five different members of the customer team with whom I dealt during my visit. Besides excellent service and positive attitudes, I was especially impressed with the level of COVID protocols and procedures in place to make the environment comfortable for customers and staff alike. Bravo!

Mo is a great sales rep and the sale process was easy. We were given fair prices on our trade in as well as purchase of new car. Mo is very knowledgeable about cars features and technology!

My experience with the service department was great as usual. Austin Mura has always been my service repair specialist. He?s always walk me through the process in details in order for me to understand what?s being or need to be done in my car. Overall the staff is awesome you guys rock.

One of the easiest and BEST experience at AUdi of South Orlando :)

Absolutely the best service - Was in a bind and needed my vehicle - Andre went above and beyond even staying late to ensure everything was completed!

Went to Audi South Orlando to get oil change on my vehicle and while waiting for vehicle, mechanic did a thorough review of car suspension, brakes, motor and issues were found with motor mounts and valve cover leaks. Work done was great, prices are high but you walk away with warranty knowing car is back to original setting and functioning as expected. Thank you for taking care of my car.

Very professional, looking to go the extra steps for you.

Both the service and Sales team are great to work with!!

One of the easiest purchase and BEST experience at AUdi of South Orlando :). Very Friendly staff that took time to show all features and functions of the cars ( before and After) to make our purchase experience very easy. D'Smith / Sunil were taking time to ensure we get best and full information during our purchase experience.

Excellent service, as usual, and Manny was very gracious when I asked if my key fob had been replaced with one that was old and beat up. That was my fob! I didn't realize how much of a beating that key ring takes.

I went to Audi of South Orlando to look at a car use 2017 Lexus is350 that was still under Lexus warranty. Mac & Shane were amazing! Shane help me secure the vehicle by giving me the chance to contact him and letting him know when I was on my way. My wife hates going to car dealership & this was the 1st time she felt good about it. She told me Shane was amazing and easy going and put no pressure on us at all. Mac the following day help my son when dropping off our check to them, so he didn't arrive late to work. Amazing dealer and great staff!!!

The interaction with the service representative is excellent and very professional. And that is it, I paid a couple of thousands, and very disappointed. When they turn the vehicle to me, in the dispatch area, just start the unit and the ESP light still on. No only the problem still there, but my time, and money wasted.

One of the easiest and BEST experience at AUdi of South Orlando :)

From the initial phone call to my in person interaction with my service advisor CHRISTOPER BERACIERTO everything was top-notch! I was very impressed! They provided me with a ride to/from the mall and kept me updated on the process. I received a video from the service tech too - which was very cool! I will take my car to Audi South Orlando for all of my service!

From the initial contact to the delivery of the car and the customer service following the sale, this was the best experience I have ever had dealing with a dealership. The salesman was very knowledgeable about the vehicle and options. The finance manager didn’t send out the application to 100 banks looking for the biggest kickback. One bank and 1 approval. The way it should be. I highly recommend working with this dealership if you’re looking for an Audi.

I love this dealership. So convenient to have valet pick up service for an oil change. They also communicated often with me while servicing my car. I would recommend them to anyone!!!

As usual, wonderful service from Audi South Orlando! Manny is top notch; professional and courteous!

Romin was very accommodating and professional. The waiting area was clean and comfortable.

Excellent customer service at this location. I was greeted immediately upon driving Beauty into the bay, Derek promptly provided me with a loaner when it was determined my service would take longer than expected. Beauty was ready and cleaned as promised! Audi is the Best 💕💕💕

I had the best car buying experience at Audi of South Orlando. Antony Egbah was exceptional and very knowledgeable. I strongly recommend visiting this dealership! I love the 1price, no back and forth, no pressure. Update: My experience with the sales manager, Adam wasn't good. He ruined for them not getting a 5-star review. I took the car delivery at night so I didn't see there was a crack on the tail light. I report it within a day and they refused to replace it. I never heard from the Sales Manager even I told my salesperson that I was extremely unhappy. I'm even surprised that he is willing to lose a customer over a small crack on the tail light.

Excellent. Chris is very meticulous and detail oriented. Went out of the way to make a video recording to show me the "nail" in the tire and the other maintenance items. Thank you Chris and keep up the good work.

helpful, professional and on point staff - kept us informed of progress on our vehicle -

I had a great experience with Mac Scott and David Wood! I came in, got the car I wanted and they made the whole process seamless and fun. Thank you guys!!

As always, my Q7 was thoroughly serviced and checked. It's 4 yrs. old with 62,000 miles on it and runs like it did the day we brought it home. They provided me with a loaner that I did not book ahead. Very smooth operation.

Manny once again was extraordinary when it comes to his customer service! Brought my car in for a service check up and he found an issue I forgot to mention with my battery. Anderson was also very helpful and professional. Thank you gentlemen.

Gio was a delight to work with. Gret car.

Best service, very professional. Ask for D’mani, he is the best, very knowledgeable.

Have just purchased our third Audi from Audi South Orlando, thank you to Carlos, Gio and Sunil for their attention and professionalism to make this deal happen.

Romin always does an excellent job in handling any service that I have done at your facility. I cannot praise him enough for the attention he gives me.

Austin was outstanding who handle my vehicle. I had over $5,700 service for my vehicle with 120k mileage that was regular service. I have only used Audi dealerships for service and never miss a service per manual.

Took my S5 in for service Jim was excellent and kept me updated through the entire process.

Mac and Austin took great care of us. They made our new vehicle purchase a pleasant experience

Danielle Martinez was amazing!! Phenomenal customer service. Knowledgeable. She explained everything and addressed all of my concerns!!!

Anthony was incredible!! He was extremely knowledgeable about the vehicles in inventory and helped me pick the one that met my needs. I got all the features I needed and more. He even got me out of my comfort zone a bit. I was going to get a boring color like black or white but he showed me that red Q3 and I was in love! He also showed me ALL the features of the vehicle I had chosen and didn’t let me leave with any questions about my new Q3. Usually when I buy a car I have had to try to figure out what all the buttons do on my own but this time was different. I appreciate his patience and friendly demeanor he made me feel like I was ‘family’. I visited a few dealerships before Audi South Orlando but I have to say that this was the only place that I felt the employees genuinely cared and weren’t trying to rip me off. William also went above and beyond to get me approved with a great rate. I wish I could give 1000 stars ⭐️! I will totally recommend this place to friends and family and I will be back in three months to trade in my other vehicle!

I am very impressed by the excellent and professional customer service I receive each and every time I have my car serviced. My representative, Manny Camacho, went above and beyond when I realized I was locked out of my home upon arrival via the complimentary Lyft shuttle. I called him and said I would have to return to pick up my car and reschedule my service. When I returned, Manny greeted me and told me that he had pushed my car ahead and it was now being serviced. The work was completed in an hour and I was thrilled! I can’t say enough positive things about Audi South and my rep, Manny Camacho!

Dieser Ort hat schreckliche Servicemitglieder. Sie müssen sich auf eine bestimmte Art und Weise kleiden und sich so präsentieren, als hätten Sie Millionen von Dollar. Andernfalls werden Sie wie ein Bürger zweiter oder niedriger Klasse behandelt. Wir haben bessere Autos in unserem Mutterland, auch für Menschen der unteren Klasse.

Great atmosphere to purchase a car. Great service, great communication what more can I say.

The experience at Audi South Orlando and with Anthony was excellent. He was knowledgeable and thorough making sure I asked all the right questions. The entire team respected my time and answered all my questions. I was in and out with no games and a great new car! Much appreciated!

It was a great experience from the first contact with Chris Gallagher. I told him I was not interested in vehicles that were white or black. He took us up to the top floor and as soon as me and my daughter fell in love with the color and it only got bigger when we saw the interior and all the electronics. I took a test drive and that cemented my desire to purchase the vehicle. We went into William Ortiz office and he walked through all the different products that would save us money if there was anything that might need some service. I have purchased a lot of vehicles in the 54 years I have bought vehicles. As a rule I trade vehicles approximately 3-4 years. This purchase was right at the top of my experience purchasing a vehicle.

Amazing dealership, extremely happy with my purchase at Audi South Orlando. I worked with Carlos and Neal, they were able to answer all my questions and get me into my new car.

Jhon and Tony were great to work with. Enjoyed everything about buying a car there. They have a great facility and everyone was super friendly. I bough a CPO SQ5 and I love it! Considered everything else in its class and this was by far the best.

Mac was super helpful and gave us an excellent service! Best car buying experience.

Very happy with our new 2021-Audi Q7. But even happier with such a great place Audi South Orlando is. The facilities are impecable and totally gorgeous. The staff incredibly friendly, knowledgeable and respectful. Buying our new car at Audi South Orlando was a great experience.

Austin provided a much appreciated no-pressure, consultative buying experience. The showroom and sales consultant desk layout is open and inviting with sufficient privacy to converse. Auto Nation’s no-haggle pricing is a winner for the way my wife and I like to buy.

Christopher Gallagher and team were great to work with. Very professional. Love my new Audi.

I've used Audi of South Orlando for the last year for scheduled maintenance and they are by far the best around with personal service. The dealership performs as good as the car. Wonderful.

Just had my Audi R8 V10 Plus serviced at Audi South Orlando. The service advisor, Austin Mura, was absolutely amazing. He is extremely professional, knowledgeable, and very personable. He went above and beyond to make sure every detail was just right . Great service department and staff. Highly recommend Austin and Audi South Orlando.

I bought a 2014 RS5 Cabriolet. The transaction was seamless and the staff were very knowledgeable and friendly. A

I wasn't satisfied with the service, The service agent made mistakes regarding the miles on the car. My car was not vacuumed/cleaned or washed. The service took longer than expected. I have decided to service my car somewhere else next year. Thank you!

Frank Torno was the best. Audi South Orlando is lucky to have him. The best customer service, the best communication, anyone to buy an Audi from anywhere else is making a mistake. I rate him and the dealership 5 stars 🌟.

Great experience purchasing from Audi South Orlando. Shane was knowledgeable about the vehicle and it’s capabilities, but most of all he was pleasant to work with.

We have been a loyal customer for Audi South Orlando for years. We purchased our Q7 there and will have no one else service our vehicle. Romin is our favorite service associate. He always goes above and beyond! We love you Audi South Orlando!

Harrison and Austin at Audi South Orlando never fails to deliver anything but the most courteous and professional service -- and they get the job done quickly and with a smile. Owning and driving my Q5 has been a ceaseless pleasure, and Audi South Orlando helps to keep it that way...

Christopher is the best. Always going above and beyond to not only make sure he is providing great customer service but also that your car is being taken care of properly.

We were very impressed with the sales experience at Audi South Orlando. We worked with Gio Kobaidze and were trilled with his professionalism, knowledge of the vehicles and overall desire to ensure we received exactly what we wanted. Obviously the build-quality of the Audi we bought speaks for itself. We would definitely recommend an Audi to anyone looking for quality German Engineering with lots of performance and technology as well.

Great atmosphere. Danielle helped me out exceptionally with getting my car serviced and also helped me get a shuttle over to the mall and back, extremely wonderful service at Audi!

Completed scheduled recall service efficiently and got me back on the road in a timely fashion.

Always great customer service, car was repaired in a timely manner

We were very impressed with the sales experience at Audi South Orlando. We worked with Gio Kobaidze and were trilled with his professionalism, knowledge of the vehicles and overall desire to ensure we received exactly what we wanted. Obviously the build-quality of the Audi we bought speaks for itself. We would definitely recommend an Audi to anyone looking for quality German Engineering with lots of performance and technology as well.

I was very impressed by Austin and how he was very professional and knowledgeable. Thank you so much.

Thoroughly satisfied with the services we received from start to finish. Thanks again!

Harrison “was” my service advisor congratulations on your promotion. Audi always gives the “Red Carpet “ experience. The Repair Tech. walk me through the car inspection, very thorough. So far so good 97000 Audi A 4. Most appreciative. Thank you Audi of Orlando.

Ask for Austin Mura. He?ll take care of you A top-notch service.

BEST vehicle purchase experience ever! Anthony Egbah, our salesperson was EXCELLENT. He's very relaxed, explains everything about the vehicle, the purchase...he actually let's you test-drive the vehicle like you already own it. He was just FABULOUS. I would highly recommend Anthony and Audi S Orlando. Extremely clean dealership, friendly customer service and just an all around great experience.

As a costumer from the UK, I must say that their service was of low quality, the employees were snobbish, and rude. Audi still has quite a way to measure up to other European auto markets. Nevertheless, the overall experience was disappointing.

Great staff and service, completed the job right on time. I recommend these guys for your service needs.

Chris in service is the best! He always takes the time to answer any questions I have and is very responsive. He makes the experience of servicing my vehicle that much better with his customer service.

Always excellent service, great service team. Thank you!

Great customer service! My service guy even sent me a video of what he was doing to my car which was fantastic!! Definitely recommend Audi South Orlando for your service needs.

The service, as usual, was impeccable from the moment I arrive until the very last minute that I left. Kudos to you all!!!! Christopher, my Service Rep, is the BEST!!!! He amazes me on every single visit by going above and beyond AND his pleasant personality is contagious. Don't loose that smile, Chris😁

Exceptional dealership from top to bottom. From sales to service never dealt with a better group of people.

Excellent service. With a longer than expected service time they took great care of me by offering rides to and from the mall and WiFi for work.

Our salesperson James was helpful and had a good attitude. He was easy to work with and provided good information on the cars we tested.

Don?t bring ur Audi in this Dealer. No costumer service, actually no service at all. I wait for give an estimate one and a diagnostic for the leaking oil in my car. After a week to make an appointment and my car leaking oil I waitv2 hrs in. There for they say they don?t because they didn?t checked the real reason and didn?t care . I asked to changes one bulb for my left front lamp and was not checked either . I saw my car be checking for 10 minutes in the elector in the mechanic area by the glass. Even air in my 4 tires sending message of inflate tires was did. Ever air in the tires was not gave to my in my 2 hours appointment. Iwas obligated to wait for 2 hora and no service at all! Other cliente in the wait room with me left the place mad and no service either and complained about w the manager. The manager is not absolve problem at all. Actually the service staff don?t care about the customer satisfaction . I Never will bring my car over there. I left the place almost 17:00 . Next day I went in Tuffy and they gave the diagnostic and estinatime in 20 minutes . My car was fixed and I?m happy have my car took care over there one more time . Don?t lose ur time and $$$ in Audi South service, they are not problem solved, gave me a lot of stress drive back home with my car without any diagnostic, service, care or whatever. Bring ur money to other businesses a serious one that will give value and appreciate ur time and business . This dealer service is a scam once they don?t provide care or service and we need most, made me hate be an Audi owner because this poor dealer customer service . The lady who supposed to be my ?adviser ? didn?t care either she is lost in this place and have zero customer care skill, like the manager . Bring ur business to any other place . Next day I had my car fixed and I can drive in safe , I will think twice before buy an Audi again because always a stress and no service in third fancy no service dealers, people in there think our car is a rocket science device and make us going to the dealer to fixed a car in 2 ,3 x visit in 15 days like we don?t have nothing to do it in life or don?t need our car. I felt my self trapped in this dealer and learned my lesson this time . I don?t recommend this dealer at all.

Polite, fast and efficient - a great experience from sales to service and loaner department.

Excellent service- Derek Lemery my Service Advisor was detailed and professional , he took his time to explain what needed and the Tech using the video showing me what was wrong was so cool. the texting feature in communication was also very helpful- Nice Work Team

Best Dealer Experience yet! I have purchased at Porsche, Land Rover and Mercedes but Audi really made it a pleasure , no hassle no gimmick experience.

Anthony was knowledgeable and did a great job of delivering a high lever of service.

I am a retuning customer and this is far best dealership that I’ve ever been to and have had no problems and would certainly recommend to anyone looking to be apart of the Audi family.

The Sales Professional Jhon was outstanding. We were working through a nice deal for a new Q7. Everything was smooth and great until the "Sales Director" came over and offered 3k less for my trade then two other dealerships. I visited another Audi dealership in Orlando and in West Palm Beach, they both offered me 3-3.5K more for my trade. I wanted to do business with Audi South Orlando because I live closer to this dealership for service. Again, the Sales Professional Jhon was great, the Sales managers need training on how to treat customers and not try to rip people off on their trades.

The Service Advisor Danielle Martinez gave us an excellent service. Highly recommend her.

Our experience at Audi South Orlando was without a doubt the most pleasant and professional car buying experience we have ever had. Mac Scott was spot on from the moment I starting searching vehicles online to when we drove off the lot. Many thanks to the entire Audi South Orlando team and a true 5 star endorsement!

Me atendió el Sr. Polanco en mi experiencia en Audi South Orlando. Desde que llegue el servicio la limpieza y la profesionalidad van por delante. Me lleve una Q7 2021 prestige model y estoy impresionada con la tecnología Alemana realmente vale la pena darse la oportunidad para poder manejar uno de estos modelos. De antemano gracias al señor Polanco por mostrarme exactamente lo que quería y darme un servicio excelente.

Chris Beracierto, my service representative, was very professional, courteous, knowledgeable and a great communicator during the repairs on my Audi. I appreciate all of the COVID precautions that were taken at your facility, i.e., a sealed fresh pen to keep to sign papers, and more. Also, I always appreciate and enjoy the Starbucks coffee!

I made an appointment and received a quote for an oil change only. When I was greeted by my service associate, I was told that I was due for my 60,000 mile service, though I was only at 55,000 miles. I refused the 60,000 mile service and stated that I only wanted the oil change. I was then told that my tires needed rotating for an additional $100. I agreed to receive the tire rotation. I received additional text messages during the service informing me of additional services that were needed. I refused the additional services. I have never felt so nickeled and dimed my entire life!!

I got the job done on a timely matter.I used the Valet service. Everything went very well this time.

Very happy with my service experience at Audi South Orlando. Service advisor Derek was very professional and courteous. Utilized a loaner vehicle during the time my vehicle was being worked on. That process was seamless and the vehicle provided was excellent. Would definitely recommend Audi South.

Customer service is always great. I highly recommend.

Danielle was very friendly and helpful! She took good care of me and even got me a shuttle to/from my house to not have to wait at the service center.

ASK FOR LIO! I told him my price point, features, and must haves. He stayed beyond dealer hours and made sure I was comfortable the entire time with the deal I was getting. Couldn't be happier with my purchase, ask for Lio you won't regret it.

Just leased a 2021 Q3 from them, and I couldn’t be happier with their service. Absolutely top notch. Every interaction throughout the entire process was the most professional, trustworthy and pleasent leasing experience I’ve ever had (this is my 6th lease, previous experiences with Honda and Nissan). These folks are clearly laser-focused in only one thing; making you feel welcome and ensuring your experience is nothing short of perfect. I got a killer deal on the Q3 that wasn’t matched by any other dealer in Florida. I will be coming back for my regular scheduled service with a smile on my face, and will continue to lease from them in the future. PS: I wasn’t exactly an easy customer to deal with, but Neal (sales guy), Richard Castro (Manager) and Gabriel Echegaray (finance guy) went above and beyond to get me what I needed. Huge kudos.

Had a great experience overall . Staff is very professional and proficient. Richard and MO was very helpful and made my purchase hassle free

Great buying experience and great personnel!

Overall a pleasant /friendly and trouble free experience Thank you

Service provided me with excellent customer service. Chris my service writer was helpful and informative during the whole process. We've had nothing but amazing customer service from buying our vehicles from Gio to any services that have been required. When we buy again we will be back.

One task my wife and I dread is shopping for an automobile. But purchasing our new Q5 from Audi South Florida was a painless experience. Our salesperson, Austin and his manager, William were completely engaged in the process, made us feel important, understood our needs and did not try to oversell. Austin demonstrated great follow up and was not overly aggressive in his approach. We are big supporters of Audi! They have never let us down. We are thrilled with our new Q5! Thanks Austin!

Best dealership I ever been too.

Great place to work.

They had my Audi Gt suv for five days and it’s still not fixed. I’m really concerned if my electric vehicle is safe to drive. After l picked the car up from service and hour later the error codes popped up again. They continue to pop up when my wife drives the car. I’ve informed the service advisor of the problem and sent in pictures of what we are experiencing. I’m waiting for a response.

When I arrived at the dealership a loner car was ready for me,Chris, my service rep., told me up front what they were going to do, the cost and when the car would be returned. Everything went as planned. This has always been my experience with this dealership.

The service was great and the sales guy

Great customer service

We are completely satisfied with our very professional service advisors. We are completely satisfied with the work completed on our Q5. Thank you gentlemen!

Best car purchasing experience ever!!! D’MANI (Audi Brand Specialist), RICHARD (General Sales Manager) and SUNIL (General Manager), treated us like family. Usually buying a car can be long, drawn out, and dreadful but this was absolutely the opposite. The process was very smooth and didn’t take very long at all. Everyone is genuinely welcoming and professional. D’mani has reached out after the purchase to make sure I understand my car’s benefits and services just in case I forgot over the excitement. Only purchase @ Audi South Orlando. Thank you for your elite customer service!

I would have given 5 stars, but someone left a Starbucks coffee cup in my cup holder, and put the plastic steering wheel protector in the other cup holder. I guess whomever just forgot- however it was an inconvenience for me, as I was leaving the dealership, to have to throw this in the garbage.

I went in to get my oil changed and found out the previous owner paid for the premium package for the extended warranty of my car. I may have been told but forgot, but Christopher gave me the low down again and I was ecstatic about it. I didn't have a ride to work, because I wasn't prepared for the length of time it was going to take. However Chris gave me a few options and they ended up giving me a ride to/from work! They sent me video's of my car to update me on everything and explained everything when I picked up. I can't rave enough about this dealership and so glad I found my car there!! My experience from time of purchase to my first oil change has been nothing but awesome!! Highly recommend!!!

Great communication, friendly, and very professional. I have no complaints! Five stars for sure

Very satisfied!! Staff are very friendly. Work done on time.

I experienced great customer service at this dealership, even when I had to return after my initial visit to check on a repair. My experience makes me more likely to return for service in the future.

Danielle is a true customer service professional, friendly, efficient and very helpful.

Horrible experience, will never return. They don't treat Black people equally.

Great Service, Professional Staff, and clean facility.

great and friendly service!

Thank you Audi South Orlando, esp Romin who took care of my car so expeditiously...Everything perfect and can't thank you enough!

Just bought a new to me car and the transaction was seamless. The dealer was transparent, quick and efficient. I can't wait to have service there in the future!

Always the best customer service and quality work completed!

I am so happy I choose Audi South Orlando the service was beyond outstanding. I am looking forward to get my second vehicle from there as well.

Everything went well...

I love going to Audi! I dropped off my car for oil change and Derek was very helpful. He sent me a video of a car while being serviced so I was updated on what they were doing to my car. I was offered a complimentary car wash and they didn’t even touch anything inside my car. This is why I am giving them four stars.

Great service. A little bit expensive but hey, if you want performance, you have to pay for it 😁

I had been searching for my ?dream? car (a VW Beetle convertible) and Audi South Orlando had taken in one on trade. Austin Christopher was a delight. He is knowledgeable, personable and kind. The whole buying experience was positive. It was worth the drive and traffic. Even drove back home with the top down!

I had been searching for my ‘dream’ car, a VW beetle convertible. Found it here and bought it. Austin Christopher made the experience better than I could have imagined. He was knowledgeable, personable and kind. It was definitely worth the drive from Dunedin (traffic and all). Drove all the way home with the top down. Ask for Austin, you won’t be disappointed.

I love Audi South Orlando. As a salesman, Gio is very knowledgeable about the cars he sells, is very kind and always communicates in a timely manner. It is clear he is genuine and cares about making his clients happy. As for the service area, being able to schedule service online is easy and convenient as is canceling/rescheduling. The service staff are always friendly, knowledgeable and helpful. The waiting area is always clean and due to the pandemic, Audi South Orlando has been vigilant in following current CDC guidelines. I highly recommend Audi South Orlando.

I leased my brand new Audi A3 yesterday. It was one of the nicest experiences I have had leasing any car. Everything went so smoothly. I would like to especially thank Frank Tornow which I have been working with since 1999 and Mac Scott who went above and beyond to help me put together my lease. They are the best example of how a dealership should work with their customers. I would highly recommend them if you are looking to buy or lease an Audi.

Service was great as usual. I dropped off my vehicle for an oil change, easy to check in and they were constantly texting me about the progress, they even sent me a video of the ASR report. On point!

Derek and staff were extremely helpful with the service of my axle replacement. Once I gave the go ahead with repairs to my 2013 A4, Derek ordered the necessary parts right away while dealing my extended warranty company. The technician took great care of my vehicle and installed all parts with care and my A4 runs smoother than when I purchased second hand. Danielle with guest experience, I believe, made sure I had a courtesy vehicle for the time my vehicle was in the shop. She made me feel at ease while giving me the keys to a beautiful 2020 Q3. Im very happy with my experience at Audi South Orlando! *Edit to my 95K mile service, my car now runs smoother and has new life! Throttle body cleaning was recommended and was worth every penny to have it done with a timely manner along with being handed the keys to their courtesy 2021 A4.

The team at Audi South Orlando is helpful and friendly. I came in for an oil change, and they made sure I was in and out quickly. Special thanks to Romin for his great customer service.

Amazing overall experience I really like this dealership

Audi South Orlando is a great place to bring your car. The service is impeccable. From the moment I checked in to the moment I left, the service deserves 5 stars. When I first arrived someone was nice enough to escort me. My service advisor was Derek. He was nice, personable, and professional. When I mentioned running late for work, he personally went to retrieve the car. He also checked in promptly during the service and answered any questions I had immediately. I would highly recommend Derek when you make an appointment. Francis my technician did a great job. My car was in the right hands. For the first time I knew in detail of my car needs. It runs great and I thank you.

The customer service is amazing. Everyone was welcoming and nice. I had Derek as my service advisor and he was great at explaining everything I needed to know before and after my service, with price quotes. A very personable experience. Francis my technician gave a very detailed video of my car and everything it needed. He explained what was wrong and what should be fixed immediately, plus did a professional job on my brakes. My car functions like new.

It was the worst car buying experience I ever had the promise you everything until they get your money. Then when you call them they don’t answer your calls

I had gone for a software update on my 2017 A4 and they did a timely job and also gave me a quote on what were the other work the car needed and how long it would take. As I had tire change, brake change and also wheel alignment due, it was not something cheap. Unlike most other dealership, they did not pressure me onto doing things right away. They explained me the seriousness of the issue and advised me on what needs to be taken care. They were highly professional and I will definitely go to them for the repairs when I am ready. Austin was my go to person and asked me to contact him when I am ready to do the repairs. He also said he will try to price match the tire cost with other dealers which is a good idea, otherwise the cost could go very high. Highly recommended..

Geo is a very caring Sales agent. Bought a car there before and would always go back

I went for the 20,000 service. My car feels like new after the service.

James Byrnes was very attentive and willing to work with us all the time. This guy even drove me to another dealer site 30 miles away just for me to see a 2nd car I mentioned I might be interested in. Once I had both vehicles in front of me he never pressured, rushed me or gave me signs of me wasting his time as I've felt on many other places. After I bought the vehicle I wanted, one of the managers (Adam) called me twice to make sure an issue I had with a spare key was taken care of. Very friendly environment and relaxed car buying experience. Definitely coming back next time.

I purchased my first Audi here in 2015. One of the reasons that I came back to Audi on top of liking the brand was the dealership and their customer service. Gio is a phenomenal sales agent to work with. I reached out to him prior and told him what I was looking for and what my budget was and he made this perhaps the most seamless car buying experience ever. Suffice to say, I don't foresee myself going with another brand solely due to this dealership's exemplary customer service.

VICTOR IS ALWAYS VERY KNOWLEDGEABLE AND VERY HELPFUL... I REALLY ENJOY WORKING WITH HIM..

Audi South Orlando service to me is a 5 star service that you never get disappointed. I’ve had different car brands for years, from BMW, Benz, etc, but here in ASO everything is magically organized and your vehicle going under a team of knowledgeable expert people from the time you call to book your appointment till they return your vehicle. I would also like to thank VICTOR specifically, as my service specialist agent who is an absolutely expert, customer oriented person, listener, and a great advisor too. He has been my service consultant since more than 3 years ago and I am very happy of his customer relationship and his expertise level. Completely recommend.

The service is very poor and the people at the service counter are rude and ignore your presence. If you order something, they will not call you for pickup. You have to guess!

Christopher in Customer Service is very professional and I truly enjoy working with him.

The team took care of me. I appreciate all of their patience with me as well as we went through both the buying process and service side. At the end, the entire team took care of me. Thanks again!

I have owned 7 Audis over the years and went into Audi South Orlando (where I service my vehicle) to sell my 2019 A4. I met with a sales associate who offered my $18,500 for my vehicle. I was offered more from CarMax. I went across town to Audi North Orlando and they offered (and purchased) my vehicle for $22,500, just 24-hours later! How disappointing! We also have a Q7 which we will upgrade to a Q8 when the lease is up and that will happen anywhere but Audi South Orlando. Shop for pricing! Crooks!

Friendly sales consultants. Not high pressure, our salesman was knowledgeable and upfront with information.

Mo was an excellent salesman, very knowledgeable, concern of my needs and eager to help. Walked me through the operation of the car and told to to call him with any questions. He is an asset to the Audi company.

Ease of this transaction by far exceeded expectation. The deal was negotiated online and by phone. Audi South Orlando had the best selection and price. Austin Christopher, our sales consultant made it easy. He was professional, courteous and extremely knowledgeable on the product. Highly recommend.

Manny is an excellent person with a high customer service in mind . Good service !!

Exceptional service as usual, thanks Derek.

Excellent customer support, Derek always goes above and beyond, keeps you updated and makes your service experience exceptional.

My experience with the service team was lovely. Romin was very helpful with all of my questions and very knowledgeable with all options of service. The crew sorted me with a loaner vehicle while I waited and were very flexible with my return. The service team identified and communicated effectively services I needed so then I was able to arrange for upcoming services at a later date. Thank you, Audi S Orlando for looking after me. xx

Excellent service and help in finding me the right vehicle for me. A beautiful 2021 S4. Neil Nicarry was my sales associate and I couldn't recommend him enough. Very friendly and approachable sales team and management. Highly recommend Audi of South Orlando for anyone looking for a vehicle that will fit their needs.

Great service at this dealership. I thought I was just due for oil change, but they did a full diagnostic.

Really professional dealership. Everyone was awesome

Excellent customer service

Great service.....They spoke very well to us....took very good care of us....he looked up the service we needed....I will gave south Orlando 8 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Mac Scott was dynamite, involved, patient & took time to explain everything. The experience was stellar!!!!

Very kind staff. They helped me get around and made sure we got everything taken care of on the same day.

I took my car because I had some issues w the seatbelt and tires, and Manny and staff were super helpful on clarifying any doubt and on providing me with solutions.

LA ATENCION AL CLIENTE ES EXCELENTE!😄

I took my car in for regular service. They found an oil leak which took more time and let me keep the loaner. It was expensive, but well handled.

I had the best car buying experience at Audi of South Orlando. Antony Egbah was exceptional and very knowledgeable. I strongly recommend visiting this dealership! I love the 1price, no back and forth, no pressure.

I had my Q5 in for service and to fix a warranty issue. Derek was amazing and communicated throughout the process, even though issues came up and it took much longer than expected. Thanks to the use of the courtesy Q7, the disruption to my schedule was minimal and I may have discovered my next "mobile office". Thank you Audi South Orlando!

I went in for a service and Austin along with Harrison took very good care of me. They ensured I was happy with all that needed to be done and even went above and beyond to make sure it happened.

Sales rep Ricardo took the time to answer ALL my questions and set up functions in my new car. He was very knowledgeable and professional throughout the entire process.

Top notch dealership with a beautiful showroom. Our brand specialist Carlos P. went above and beyond. He has excellent product knowledge; he answered questions we had after-hours and helped with post-sale follow up. We felt we were treated correctly and got a great deal... a rare combination.

Derek was excellent to work with! Very efficient. The service was great.

Ricardo, my Sales Representative was very knowledgeable, professional and helpful. Answered all my questions thoroughly. Appreciate the time he spent explaining all the functions of my new car.

Stopped in with my Wife to just take a look on my lunch break. Shane greeted up in the parking lot and asked if there is anything that he could help us with. We were really just taking a quick look but he insisted that we take a drive to get a feel for it. Shane took the time with us and listened to what we were looking for. Once we got in the Q5 we fell in love with it. He was so knowledgeable about everything this SUV had to offer. After talking it over with the wife we made the decision that we are going to move forward with the purchase. Shane was off that day but made it a point to meet me up there on his day off. Not too many people would do that and means so much to me. He stayed there all night till 10:30 at night to make sure everything went smoothly. Thanks again Shane for all you have done and when the wife needs and new car I will be calling you. Have a Bless day!!

I would definitely recommend them because their communication was stellar. I was a little disappointed that after telling us our car would be washed and detailed, it was in fact not. Just a little extra ya know 🤷‍♀️. Other than that, it’s a wonderful establishment. Owner 2019 Q8

Dealer made it very easy. Car was prepped and ready to go when I arrived

Thank you Leonardo Santos , Great Service , atendimento otimo

As always, I received excellent service from this facility. My service advisor, Romin, has always been professional, helpful and knowledgeable, which is why I always take my Audi A6 to this place for service. Highly recommended and definitely coming back!

Mackenzie Scott was great to work with. Had the car waiting for us when we pulled in for our test drive. Handled and expedited the sale and prep so we could drive away. We’d use AutoNation again and Mackenzie Scott! 5 star

Victor Chaves was efficient and communicative! Highly recommended!

Christopher was wonderful as he took care of every detail of my visit. He contracted a ride to the mall for my daughter and me for a few hours of shopping while my vehicle was being serviced.

Had my 30,000 mile service plus tire rotation. When I checked out I was told car in tip top shape see you next year. At 5:30pm same day I get a video that service tech made of my service and he explains that I have an alignment problem and my tires are cupping and feathering which will cause noisy, rough ride over the coming 10,000 miles plus drastically reduce life of tires. Great touch having video of car getting serviced, but it should have been shown to me when checking out. Had to call back next day to make another appointment to have alignment done.

I’ve had the best experience with Audi South Orlando. Outstanding service every time and quality performance on my car. 5 stars all around!!!

D'mani and the whole team over there are simply amazing!!

Awful. Do not ever get your car serviced here. They will break your car and give it back to you. Then they will valet it back to their dealership and break it some more. Then they will offer to valet it back again and “accidently” send their driver to the wrong address. Also, Derek is the worst and ditches his responsibilities to run after rich white folk. He needs some serious training in customer service and communication. Harrison attempts to be helpful but I suspect is working with a bunch of incompetent people and can only do so much.

they will break your car. do not go here. went in for a simple oil change and got my car back with a bolt in the tire and cracked windshield. their advisor Derek is rude as xxxx.

Good servers as always. Our contact person is Manning for longest time. Great job and get things done. Very happy with his service.

I had a great experience buying a new Audi Q5 with Mac Scott. He went the extra mile to answer all of my questions and communicated with me over text to make a deal. Truly made the purchase so easy!

Manny is the best! Hands down. No one does things better than him. He?s been with us since 2015 and I wouldn?t use anyone else at all... that?s how much faith and trust we as a family have in him and his amazing service and abilities

Spotted an advertisement for A5 Coupe got to the Audi South Orlando dealership 4pm. We went to a very exciting and fun test drive with Antony Egbah sales. All the paperwork went smooth and fast at 6:30pm drove away with r new beautiful car. Thanks Anthony

Derek was a tremendous help and provided service second to none. the work was completed on time and communicated very well. Thank you for taking care of us

I continue to take my 2017 Q7 to Audi South Orlando because of the awesome service experience. While Audi's and their service components aren't inexpensive, they are well worth the cost. My car still drives like new. The wait area is always well appointed and the availability of overnight-loaners and/or LYFT to get you where you need to go adds another level of great service.

I recently bought a used Infiniti at Audi south Orlando. I’m from out of state and can’t say enough positive things about my experience. Mac my sales associate was super helpful in answering questions quickly, sending me extra pics and video as well as arranging all the paperwork and transportation needed to complete an out of state sale. Super happy, good price awesome customer service. Thanks again.

my Wife's Q7 was in the service department for a warranty issue. the staff couldn't re-create the issue so we had to bring it back a second time. they were very helpful and understanding. thanks for the great work

Great customer service from this entire team. Christopher at the service department went above and beyond to ensure my experience was an amazing one.

I purchased an SQ8 from Audi South Orlando. Smooth experience, with very knowledgeable sales people. This car was loaded with options and features and my salesman sat patiently and explained all of it. Love the car.

Victor Chaves outstanding customer service as always. Thank you for all you do!

The purchase process was a bit long. However, Richard Castro, William Ortiz and Ricardo Colon were pleasant to do business with.

The dealer changed the dollar amounts after we agreed on a price and refuses to revisit the paperwork that had the agreed price. Phone calls were not returned either.

Derek always goes the extra mile to take care of you! He goes out of his way to make you feel welcome with his naturally friendly disposition. I would recommend him highly! Terrific customer service!

Mo is the best. Please ask for Mohamed (sales) and you will be in good hands.

Excelent advice by Mannuel Camacho for handling car maintenance and my concerns about it.

I was very disappointed on my last visit. I made the appointment online for 12/29/2020 at 9am. A costumer service lady from Audi called me couple days before to confirm it. At that moment I asked her how long the oil change service would take and she said that could take between one to one and a half hour. I mention that I have to leave the dealership no later then 10:30am and she affirmed me that I would be ok. So, on the day of the appointment I arrived on time, 8:58am. I waited about 20 min until an advisor came to get me for the paperwork. At that time, I express to the advisor, Mr. Manuel Camacho, that I have to be out of there by 10:30am, and he told me that he could not guarantee the service would be done on time. He did have time to argue with me for about 10 min, which I mention that he was wasting time. I explain to him that I spoke to the costumer service and she said that would be time enough to do the service. Mr. Camacho was extremely rude, did not express any desire to help me and told me that I should reschedule my appointment. So, I made changes to my work schedule, planned to get my car serviced, drove 30 minutes to get to the dealership, and once I arrived I have to reschedule because your advisor thinks that 1:30 min is not time enough to just change the oil ? I also told him that he did not have to send my car to wash, and because of all the time he wasted, I told him the latest that I could wait would be 10:45am. His answer was that I did not want to take his advise. Anyways, the work order was finished at 9:47am and my car was ready by 10:28am. At last, I would like to raise 2 questions? Are the advisors there to help the costumers? Is your costumer service saying that service can be done just to get the client? In the middle of a pandemic shouldn?t your employees be more proactive and help clients be out of the store as fast as possible?

My service advisor was very friendly, professional and did a great job keeping me informed

Excellent customer representative. Service Tech was very knowledgeable/

30KService and the Audi South Orlando staff and facility was great as it always is.

Car comes out feeling brand new after repairs here

From the initial call to delivery and follow up, our rep Mo was phenomenal. He took the time to address all of our questions and made us feel heard every step of the way. That has to be the fastest and easiest buying process ever from arrival, test drive to paperwork and out the door. Highly recommend Audi South Orlando.

Mr Gross and Lyons are amazing to deal with and extremely professional gentleman.

The experience was pleasurable. There was a misunderstanding between the service manager and the repair shop so I waited longer than necessary.

Great buying experience at Audi of South Orlando. Our sales person Chris was exceptional and I felt I got a very good deal. We went with the Q5 and we love the vehicle. I strongly recommend visiting this dealership!

Our salesman Aaron was very knowledgeable and the whole staff was very helpful and courteous. They had what we were looking for and had the vehicle ? ready quickly. Cleaned up and filled with gas ??.

Mac made our car buying experience a breeze. So happy we popped into the showroom. Highly recommend.

Manny was great throughout the whole process. He kept me up to date on all maintenance activities and advised me on what else was needed. He sent me video and images of all additional recommended work that was needed so that I could review before the work was performed.

Nice dealership, great people! Ask for Ricardo in sales.

I brought my car in for several items that needed to be fixed under warranty, it took over 2 1/2 weeks for them just to get a low voltage battery in and some of the items that I brought it in for we?re not fixed at all. windshield washer nozzles shooting washer fluid over the car that were signed off as being fixed in the work order but not fixed at all.

Worked with Austin on a Model 3 and he was great to work with. His team was efficient, professional and would buy another car for this dealership.

Sales person George kobaidze was very knowledgeable and professional. In a meter of minutes he help me choose vehicle, Complete paperwork, and delivered it to me no time waisted. Thank you George!!

Another great purchase. Audi number 5 from this dealership. An incredible car at an incredible price. A customer service from Gio and Mike. Great to see Sunil the GM and love being treated like family.

Very good and easy experience! Mac was very helpful and thorough; highly recommend!

I called the dealership & within minutes had a manager on the phone who gave me what I consider to be an amazing price on a 2021, I couldn’t be happier & proudly recommend this store.

Excellent customer service

Courteous and efficient. Provided loaner which was appreciated. Followed up in a timely manner. Always impressed by professionalism.

Excellent service I was treated very nice by my rep Manuel

Manuel was very professional and friendly he made me feel comfortable and explained everything very well. Also Bob was excellent as well ! He greeted me with a very friendly and helpful demeanor thanks Bob ! 10 stars for both gentlemen.

Amazing and easy experience. Didn’t feel pressured at all. Jhon, Gio and Gabriel were great to work with.

the customer service was impeccable. I believe the staff and service technicians were the nicest people I have ever encountered at a dealership..I was pleased beyond words

2nd lease with Audi South Orlando and it was great! Austin Christopher is great making sure all needs/wants are met in a new vehicle. This was the 2nd time I used Austin as my sales person and would not go to anyone else. I will continue to go back because of the great service from the sales team and service center.

They always take good care of my car and they are very communicative

My car was disabled. I called my Audi, they directed me to Audi roadside. Once I was towed in my service advisor, Derek, was waiting for me, had a loaner available and got me put in 20 minutes. He kept me well advised and had my ready within 24 hours. Excellent service!

Quick, friendly service as always. Clean lobby. Highly recommended

Had a great experience at Audi South Orlando. The sales associate, Greg Bryson, was very customer focused and knowledgeable, the sales manager Mike aided in the purchase, and the financial administration was an easy and comfortable experience. I am A Raving Fan of Audi South Orlando!

I think the service department at Audi South is among the best I have ever encountered. I especially recommend Victor Chaves who is exceptional. You are kept informed throughout the service experience and they work very well to ensure you are informed and have the option of transport if needed. Highly recommend them.

Chris B kept me informed throughout the entire 75k mile process and I appreciated that. Service was great and I will be back for the next one when it’s time.

Top Notch all around from when I arrived, checking in, status during the day, even a video of my car for service and repairs, then an easy and gracious pick up later. My service person was Victor...........excellent and then some.....

Always get great service at Audi South Orlando. Warmly greeted followed by great communication as to what to expect is the norm.

Had the car in for the 75k service and waited for the car. Everything was communicated and completed in a reasonable amount of time. Chris B kept me updated throughout and that is greatly appreciated. I?ll be back to Audi South Orlando for my next service for sure.

I am very irritated with this Audi. They never informed us that the routine oil change will take 4-5 hours, and of course we are never extended the courtesy of a loaner in the interim. It is so different from the original dealer I purchased from who bends over backwards to ensure we are well taken care of , and never inconvenienced. But since we moved to Orlando we have never had the same experience! My husband spends 6 days a week in the hospital and on his 1 day off he has to wander around aimlessly at a mall because that's the only courtesy he is allowed. This is disrespectful of our time and very inconsiderate to not have mentioned how long this would take. Having both an Audi and a BMW I know now I shall never again buy another AUDI, at least not in Orlando.

We are a long time Lexus client, but one look at the Audi Q7, we knew it was top of our list. I was very impressed with Gio, our salesman. He was not only able to answer our questions but his knowledge of the vehicles made the process very easy. He walked us through the sales process and stayed on top of questions even after the sale. I've already referred a friend of mine to Gio.

Mo was wonderful to work with while purchasing my Audi Q7. He was super knowledgeable and did not pressure me at all. I highly recommend him!

Had my 2019 Q5 in for service. It was my first visit to Audi of South Orlando and I was favorably impressed. They repaired my SUV so quickly I barely had time to enjoy their excellent customer service lounge.??

Bought my second Q5 from them. By far the best prices and largest inventory around. Reason for 4-star instead of 5 is their very pushy finance managers. They seem not to understand the word "NO". Other sales department is exceptional and prices are very fair. I wish they would explain to finance managers that by the time customer sits with them, it is time to sign the deal made, not make a new deal. Buyer be aware. Other than finance managers, both times, I certainly recommend them for your car shopping.

I just bought my second Q5 from them. The sales department is very helpful and pricing and negotiation not too bad and actually better than anywhere else. You can trust me on that as I have purchased over 25 years in past 35 years. The reason for 4-star not 5, is the extremely pushy finance manager/salesman. You make a deal, go to sign for it and they try to sell you all kinds of extra stuff. I do not mind a short presentation of what is available, but they seem not to understand the word "NO". I do not think a so called "finance manager" should be pushing sale of anything. Otherwise, the sales department, the selection, and pricing is exceptional and I highly recommend them.

Had an amazing experience with Sunil and his team ... as always! Both very professional and extremely friendly. I would not consider taking my Audi business anywhere else.

Romin at Audi south orlando is the only person you can trust. The dealerships on the other hand did a terrible job handling the service on my S6. They disrespected me based on appearance and social status and in turn put the life of their customer in danger. The negligence and the way they handled my tire put myself at risk and also made it to where I most likely will not purchase another Audi in my life. Sending a customer out with a bent tire and shot alignment put my life in danger all over two dealerships who didn't want to pay for a tire. Would not recommend to anyone.

My service advisor Roman, always takes great care of me.

Before visiting Audi South Orlando I visited a few car dealerships. My experiences at other dealerships were pretty consistent in that I wasn’t given much attention probably due to being visually young. However, as soon as I entered Audi South Orlando Carlos greeted me very kindly and attentively. He was a great listener, not pushy, and seemed to really care about what I wanted. After I decided to purchase my car, I met with Gabriel who was very transparent, kind, and informative. He even called me the next day to offer me a BETTER interest rate and LOWER car payment. I had already signed papers and accepted the terms the night before so it was very obvious to me that he did not need to do that but chose to be helpful and empathetic. I bought a lower priced vehicle at this dealership but I was treated like I was buying the most expensive. I hope I can continue to do business here as time goes on

Recently had to replace my Audi car key. Ordered and paid for it, was told I would be called when ready. Waited a couple days after promised date and called Parts and it was there. I contacted Service to have key programmed. Derek was very helpful, everything was done quickly, hassle free. My only issue is not being called when the key arrived in Parts as promised.

Bought a used car last weekend..Jhon was great and helped me along the way..Great experience buying a car from them very professional..

While it is no secret that one can take their Audi to a mechanic certified for them to get a cheaper price for parts and labor, the customer service provides at Audi South Orlando is exceptional and leaves me with peace of mind when I pick my vehicle up. Coupled with their staff, the overall experience is fantastic. With employees such as Romin Renfro, it’s easy to recommend this dealership and it’s service team to anyone.

Excellent customer service .Efective corona precautions ,

Service was good. Irritated that I have to fill this out and make comments of 50 characters.

Great service from start to finish, excellent vehicles... Was driving out in New Vehicle within 3 hours.

We had an excellent buying experience in Audi South Orlando with the salesperson Leonardo Santos. Purchased my vehicle very fast and I was very pleased with all the staff. They are very easy to deal with and professional. I will definitely buy again from them.

Very professional and the service was excellent.

The customer service here was excellent. They moved quick to get my maintenance done because I came in with my Granddaughter who is only 8 months old and very energetic. The service rep also offered ways to save money through current and future maintenance costs. Great place.

I was satisfied with the service, and was very happy to be provided with a courtesy vehicle due the repair. I also have a comment related to the vehicle . I brought my vehicle in for service 2 days prior stating I saw an intermittent check engine light. It was also running very rough. This turned out to be a fouled plug (surprising failure at 26k mi.). I was surprised to see the check engine light on the next day. This turned out to be a failed damper motor. I would have expected there to be a log of failures such that the second failure would have been indicated. Again, I was happy with the service.

Manny our service department rep! Was Excellent! 5 stars to him! Very nice and stayed after the shop to make sure we were taken Care of!

I have been dealing with Audi south Orlando for six years. They are always efficient, helpful and courteous. Kudos to Manny.

The sales and finance staff were highly professional and courteous. This dealership is better than your average car dealership in every way.

My service advisor was Christopher and he was great to work with. He was very knowledgeable and polite.

My service advisor was Christopher and he was great to work with. He was very knowledgeable and polite.

The salesperson, Anthony, let me have a thorough test drive, including on the expressway. He was knowledgeable of the features and helped configure them during the test drive and after. He and the finance manager, Gabriel, were very friendly and didn't pressure me. In fact, they kept finding ways for me to save money. Overall, it was a great experience!

Manny as always is very professional and attentive to details.

Amazing Service and buying experience. Gio and Mike were excellent. We almost bought the Tesla X - but changed our mind cause of the experience and customer service. Absolutely recommend Audi South Orlando.

I have had my R8 serviced at Audi South Orlando for the last 3 years and have received exceptional customer service and the technicians have been flawless!

The service department was great. We drove to Orlando for our vacation and had a stone hit our windshield and put a large crack in it. Our home Audi dealership didn’t recommend trying to drive back home with the damaged windshield. They suggested contacting Audi South Orlando. Harrison from Audi South Orlando called me right back and got me on the schedule right away. They replaced the windshield on the same day as when I dropped it off and also provided me a rental car at no charge. Harrison and the entire staff where very professional and extremely accommodating. I highly recommend Audi South Orlando for service and I’m sure their sales staff is just as professional and accommodating.

Had my yearly maintenance on my Q7 at Audi South Orlando. Service manager, Manny, took care of our vehicle quickly, did a good inspection and called us when the vehicle was ready. Nice and efficient.

Leo was a great salesperson and took time and made sure everything was to the satisfaction of the customer. Please see Leo if you want an awesome experience!

Very professional and courteous when servicing my vehicle

Austin was a great sales man, he explained everything I needed to know about my car. He took his time, it was the best experience I’ve had buying a car. Thank you

Leo greeted me and then listened as I shared my goals in searching for a new vehicle. No pressure to buy ever. From the first test drive visit through the return visit and subsequent purchase of my Q3; the entire experience was extremely satisfying. Professional, thorough and straightforward. I strongly recommend Audi South and of course; ask for Leo!

Prompt, professional, comfortable. It’s always a pleasure ti wait in your building

Most of the process was handled via email and text. We only spent 1.5 hrs on site which included a test drive. It was very efficient. Exactly what we needed based on our work schedules.

Great service. Prompt and courteous. Victor was excellent.

Audi South Orlando dealership provides excellent customer care and satisfaction and expedient service!!!

We always have a great experience with the Audi dealership. They even sent a really cool video detailing the repairs needed realtime.

Excellent, friendly service.

Romin Renfro was exceptional and exceeded my expectations in every manner. He had a loaner for me before I ever even requested one, he took his time explaining everything in detail. I would recommend him to anyone as one of the most thourough individuals I have ever met in a service department.

I needed my car serviced for an oil change. I was greeted right away when I arrived and processed fairly quickly. My service advisor was friendly, efficient and professional. Was very surprised when I was told my first oil change was free. Will be going back again for service when it?s due. :) thanks Audi guys!

Derek in the service department is a fantastic guy and very helpful.

I received excellent service when purchasing a used car from AutoNation. The salesman was able to complete all my requests and have the car ready as promised. A great buying experience.

I traveled 700 miles to purchase a vehicle from Audi South Orlando. Not only was it the best price I could find while searching a 1,000 mile radius for the specific model and trim package, my sales representative, Mo Hind, was the most honest and upfront car salesman I have ever met. If I owned this dealership, I would be taking steps to transition Mo into general manager at the very least.

Excellent Service. The representative was very attentive and answer all questions. The representative explained various options to enhance the visit experience.

My salesperson Leo from Brazil was amazing he worked real hard for us to get us the payment and interest rate we were looking for. Very professional and knowledgeable without the normal sales tactics from other dealers. He made us feel at home. Thank you Leo The rest of the staff was also excellent like Gabriel the finance manager so thank you as well for a smooth closing experience. You have earned our respect and business for years to come.

Quick service at new dealership (moved from Miami to Orlando). Courteous representative and loaner vehicle provided.

Poor Service at the Audi of South Orlando. I'm writing this review based on the level of service I had with repairing my car with an issue that was never resolved with 7 visits and 4 repairs. I firmly believe that the service department does not know what they are doing with servicing Audi's. I believe this dealership should have done their research about the issue I was having with my Audi A4 instead of "shotgun attempts" at a repair. If you have or considering buying an Audi from this dealership and getting service, I would strongly consider looking for service elsewhere.

Best service I ever had . I have two Mercedes Benz and I go to their service center very often . I had never had received this kind of welcome experience. I had to wait for a couple of hours at your center to get it done. Everyone I had an eye contact with wished me and asked me if I was taken care of . I was amazed to see that . Wonderful team with a great attitude... wish to see you more often ..

Friendly staff & great customer service

Pricing needs to include the $998 dealer fee. The price you see is not the price you pay. We all understand that tax and tag are due, but don?t list a no haggle price without the dealer fee. Quality of cars are top notch.

Great experience, and Chris was extremely helpful!

the service representatives were courteous and very efficient. It took me less than 10 minutes to drop off my car, complete the request and drive away in my loaner vehicle.

Great service and communication.

Friendly and attentive dealership. Time was was taken to explain what repairs were made.

I recently purchased an Audi and had a great experience. I usually dread the haggling and car buying process but James made my purchase a pleasant one. James went above and beyond to accommodate me. He was honest, personable and professional. I absolutely love my new/used Audi and would recommend James and Audi South Orlando to anyone I know. Thank you Audi,for a great car and thank you James for a great car buying experience.

If you want a 5 star experience at Audi of Orlando meet with Leonardo. Awesome awesome awesome! Look no further. Leo's expertise and kindness helped me decide to drive my first Audi car ever. A gentleman and a scholar! Thanks a million Leo!

incompetent service , after a year and 4 visits we purchased our 2020 audi Q7 they still can make work my audi connect .. a device and service offered in our purchase deal, excuse over a excuse , now they leave me on my own and ask me to call myself audi usa to resolve the issue (?) , what kind of suggestion is that ?.. we will not buy another audi there , for this and many other problems , this was the third audi of my family purchased there !! Bad business policy if you ask me.

Outstanding service provided by sales rep Jhon Linares Vasquez. Would definitely recommend this dealership and sales rep when considering purchasing an Audi. Thank you Audi South Orlando for working with me on a beautiful Q8 And the Costco Auto Buying Program!

Everything was completed when I was told it would be.

Wonderful customer service!

Very friendly staff, explained everything in detail.

Harrison communicated well. He was prompt and explained the service repaid well.

My service agent, Harrison, does a great job. The job was done efficiency and correctly.

Harrison was very professional and courteous. He answered all of my questions. I appreciated his demeanor.

Amazing, above and beyond service! Here the customer is the star! Thank you, I am a customer for life. Our salesmen Anthony and Gio were outstanding, patient, and professional!

Purchase of a 2019 Audi A4. We began our shopping negotiations online. After coming to a purchase agreement including a payoff of our current lease we went to pick up our new vehicle. To that point everything was perfect. An hour after delivery we received and email with the documents we signed and notice the lease payoff was not what we understood. After many conversations with the general manager he made and additional small concession which we appreciated. We let the situation go not wanting to hassle anymore but in the end we did not get the great deal we thought we we?re getting purchasing a 2019 leftover. In the future we will not be as trusting that all paper work is as discussed just because we felt comfortable at the time that the finance manager explained what we were signing was as we agreed to. Through out this process I will say the general manager was professional and courteous but our sales person and finance manager were slightly rude and defensive. I wouldn?t tell anyone to avoid this dealership but I?d recommend using high caution during the finance process.

Satisfied. Great place to buy a car. The staff were very knowledgeable of their car and I didn?t feel harrass.

Jhon was a great salesman and the whole buying process was so easy and painless, I highly recommend this dealership for a no hassle purchase...

I would recommend Audi South Orlando, but I did have a problem, when I called to make my appt, I requested a loan car and was turned down, and told basically, I was just getting an oil change. I should have been given the loan car because I was there longer than 3 hours, I was given a ride by Lyft, which is "okay", but not preferred. As a paying customer, I was not given the consideration by the phone operator that I as a Premier Audi Customer should have received. But once I got there, Victor did a fantastic job!!! Kudo's!!!! Because she aggravated me and I was upset coming in. Victor did a wonderful job. The phone operator needs more training.

I went for check engine light issue and they told me few issues on the car, and they told me total repair cost about 3900.00 included new tire cost 1200.00. So, I didn't want tire and they claim fixed. After a few days, A/C issue, went back and they said fixed and charged me 370.00. A month later A/C had issue and went back, they told me 2900.00. I gave up and back home.

From check in to pick up they made the whole experience stress free. Their Lyft shuttle service was a great perk

good customer service , clean, fast,

The customer service at this dealership is above and beyond the call. Josh and Chris made the experience stress free and kept me informed throughout the process. I can't say enough about this dealership.

Harrison is awesome. He always works extra hard to make everything work out for the customer.

Entire process of servicing my car was the worst I’ve ever experienced. Do not service car here. Unprofessional dealership please take your Audi else where

Top-notch service as always. Manuel made every effort possible to make my experience the best possible. Couldn't have been better!

The maintenance service process was smooth. The process now includes a video assessment (sent to the customer) from the technician working on your care who explains the findings on the conditions of the care with the conditions that are good and those that need service/repair. I liked this very much since it's visual and easy to understand. Christopher Beracierto - my Service Advisor for this visit was great; he coordinated the communications of the car statuses. He was friendly, courteous and very professional. Andrew who handled the valet was quick and clear on the process and all the paperwork was ready. Neeko/Valet was also was quick and the paperwork was ready. The Audi of South Orlando has a great team.

Drove in from Hampton Ga. 6hours. Austin Christopher took care of everything and got us out the door quickly. Super easy and very pleased with the service. Our used car was great and fairly priced. Thanks y’all!

We were trying to sell our vehicle and Neal was the one who reached out to us with the sale and was very helpful.. The transaction was quick and no snags.. Thank you!

Awesome 1st time experience 🤙🏼 Good location & great staff!

Excellent service and care as always. Thanks to Victor and the auto technicians!

I had a wonderful experience with the service provided by Audi South Orlando. My service advisor Harrison Lyons is always very polite and keep me informed. I highly recommend this dealership.

I’m feeling a little deceived by Audi South Orlando. I traded in emu BMW 3351 xDrive and the manager originally offered $12K, then later said $13K was the best he could do. I told the manager I’d done the research and he could easily resell for $$20K. Oh no he said, they wouldn’t make much at all. Guess what, the car is now on the lot for sale at $20K. I caved in because I was purchasing an Audi from them. Lesson learned, don’t get pressured and go with your gut. I love the new Audi, but seeing this has damper the joy of owning a new car!!

The staff at the service department was great. They review with me what needed to be done to my car. We review what was necessary and what could wait untill the next service. Audi's services cost is on the higher side, but they treat you and your vehicle with class. The sales dept is very patient and dont rush you into to buy.

Feeling deceived by @AudiSouthOrlando. I traded in my BMW 335i xdrive and they originally offered $12K and later said $13K was the best they could do. I shared with the manager the research I’d done and that he could easily resell for $20K. Oh no he said, they wouldn’t make much at all. I caved in because I was purchasing an Audi from them. Lesson learned, don’t get pressured and go with your gut. I love the new Audi, but seeing my BMW on the lot for sale at $20K has damper the joy of owning a new car!! Don’t fall for the corporate won’t let me offer anymore trick!! When I interact with people I look honesty and transparency. None was found this day.

I had leased a 2017 TT from this dealership and had it serviced there for three years. Excellent customer service. I recently terminated the lease and acquired a new S3. The process was very quick, professional, and for once I left a dealership believing that it was the best deal I ever made on a new car. The salesperson, Mo Hind and the Audi South staff did more than I could have asked for to make a great deal. I?m extremely happy with the purchase/lease.

Recently purchased a car for our daughter. Hafid M. Hind (Mo) made the process easy. He is well informed on the Audi brand and cares about the choice you make. Typically we dread the car buying experience, but still with Mo and it will go smooth...

Even though I live closer to another Audi dealership, I prefer to drive 40 minutes to take my Audi in for service at the south Orlando Audi location. The Customer service is top notch and wouldn’t think of taking my car any other place. My service advisor always calls me back on the same day and always keeps me informed of my car’s status while being serviced.